Title: Best Western Greater London Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Greater London Hotel Hotel in Ilford with a 24-hour business center and a 24-hour front desk ![Exterior](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/24f68bbb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, 1 Single Bed, Non Smoking](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/32461d17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/411e150c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/842ed17f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/9fc1edc8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Best Western Greater London Hotel provides amenities like a coffee shop/cafe and a 24-hour business center. Guests can connect to free in-room WiFi. 7.0 Good ## Popular amenities - - 24/7 front desk - Free WiFi - Business services ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![Combined shower/tub, free toiletries, towels](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/a18c5ea7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Twin Bed, Non Smoking 8.0 Very good 1 review ### Highlights Heating Blackout drapes/curtains Shower/tub combination Private bathroom Electric kettle Coffee/tea maker Wardrobe or closet Desk - 97 sq ft - City view - Sleeps 1 - 1 Twin Bed ![Combined shower/tub, free toiletries, towels](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/a18c5ea7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking 7.2 Good 11 reviews ### Highlights Heating Blackout drapes/curtains Shower/tub combination Private bathroom Electric kettle Coffee/tea maker Wardrobe or closet Desk - 129 sq ft - City view - Sleeps 2 - 1 Double Bed ![Combined shower/tub, free toiletries, towels](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/a18c5ea7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Non Smoking ### Highlights Heating Blackout drapes/curtains Shower/tub combination Private bathroom Electric kettle Coffee/tea maker Desk - 140 sq ft - City view - Sleeps 2 - 2 Twin Beds ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/8f956734.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Double Beds, Non Smoking 10.0 Exceptional 1 review ### Highlights Heating Blackout drapes/curtains Shower/tub combination Private bathroom Electric kettle Coffee/tea maker Desk - 161 sq ft - City view - Sleeps 4 - 2 Double Beds ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/8f956734.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds, Non Smoking ### Highlights Heating Blackout drapes/curtains Shower/tub combination Private bathroom Electric kettle Coffee/tea maker Wardrobe or closet Desk - 172 sq ft - City view - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/7bed4a10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, Multiple Beds, Non Smoking, Balcony ### Highlights Heating Blackout drapes/curtains Shower/tub combination Private bathroom Electric kettle Coffee/tea maker Desk - City view - Sleeps 8 - 2 King Beds ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/8f956734.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, Multiple Beds, Non Smoking, Kitchen ### Highlights Heating Blackout drapes/curtains Shower/tub combination Private bathroom Electric kettle Coffee/tea maker Desk - City view - Sleeps 7 - 3 Double Beds and 1 Twin Bed ### Standard Room With Double Bed-Non-Smoking - Sleeps 2 ### Family Room - Sleeps 4 ### Standard Room With Single Bed, Non-Smoking - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Best-Western-Greater-London-Hotel.h6881907.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Best-Western-Greater-London-Hotel.h6881907.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.56138%2C0.06908&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HpTS1VwoBBItpS-BR6K4wIqjoz8=) 60 Cranbrook Road, Ilford, England, IG1 4NH #### What's nearby - Queen Elizabeth Olympic Park - 11 min drive - 9.6 km - ExCeL Exhibition Centre - 13 min drive - 9.6 km - Westfield Stratford City - 15 min drive - 11.6 km - London Stadium - 16 min drive - 12.2 km - O2 Arena - 18 min drive - 12.5 km #### Getting around - Gants Hill Underground Station - 2 min drive - Ilford Station - 3 min walk - London City Airport (LCY) - 19 min drive #### Restaurants - ‪The Great Spoon of Ilford - ‬1 min walk - ‪Costa Coffee - ‬4 min walk - ‪Saravanaa Bhavan - ‬1 min walk - ‪The Urban Chocolatier - ‬1 min walk - ‪Jono's - ‬2 min walk ## About this property ### Best Western Greater London Hotel Hotel near ExCeL Exhibition Centre Best Western Greater London Hotel provides amenities like a coffee shop/cafe and a 24-hour business center. Stay connected with free in-room WiFi. You'll also find perks like: - Breakfast (surcharge), express check-out, and an elevator - Smoke-free premises, a 24-hour front desk, and a banquet hall - Meeting rooms, luggage storage, and a TV in the lobby Room features All guestrooms at Best Western Greater London Hotel include amenities such as free WiFi. Other amenities include: - Bathrooms with shower/tub combinations and free toiletries - Electric kettles, heating, and housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1880000/1875100/1875030/06857e00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western London Ilford Hotel Valentines - Free WiFi - Breakfast available - Business services - Room service 7.2 Good 967 reviews CA $97 CA $116 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1875030&PinnedHotelID=1875030&HadPinnedHotel=true®ionId=-1&adults=2) ![Coffee and/or coffee maker](https://images.trvl-media.com/lodging/7000000/6180000/6174900/6174848/1bad4fd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget London Barking Gascoigne - Pet-friendly - Free WiFi - Breakfast available - Parking available 7.0 Good 943 reviews CA $68 CA $82 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=6174848&PinnedHotelID=6174848&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/91000000/90250000/90248900/90248833/088bffc3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ilford Grand Hotel Valentines - 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A coffee shop/cafe - Coffee and tea in common areas ### Things to do - TV in common areas ### Conveniences - 24-hour front desk - Lockers - Luggage storage ### Guest services - Housekeeping (on request) - Multilingual staff ### Business services - 24-hour business center - Conference center (431 square feet of space) - Coworking space - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (48 inch wide door) - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 2 buildings - 4 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 80% of food locally-sourced - Banquet hall - Double-glazed windows - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Shower/bathtub combination - Towels provided ### Food and drink - Coffee/tea maker - Electric kettle ### More - Desk - Electrical adapters - Heating - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 9:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 100 per accommodation, per stay - Breakage deposit: GBP 100 per stay - A damage deposit of GBP 100 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Fee for to-go breakfast: approximately GBP 7 for adults and GBP 7 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome This property uses solar energy Safety features at this property include a fire extinguisher and a smoke detector This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### Property is also known as Best Western Greater Best Western Greater London Best Western Greater London Hotel Best Western Greater London Hotel Ilford Best Western Greater London Ilford BEST WESTERN Greater London Hotel Ilford, Essex Greater London Hotel Ilford Best Western Greater London Hotel Hotel Best Western Greater London Hotel Ilford Best Western Greater London Hotel Hotel Ilford ## Frequently asked questions ### Is Best Western Greater London Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Best Western Greater London Hotel? > As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Best Western Greater London Hotel on Nov 10, 2025 start from CA $92.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/London-Hotels-Best-Western-Greater-London-Hotel.h6881907.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Best Western Greater London Hotel? > Best Western Greater London Hotel doesn't offer parking. ### What time is check-in at Best Western Greater London Hotel? > Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Best Western Greater London Hotel? > Check-out is at 11 AM. Late check-out is available for a fee (subject to availability). ### Where is Best Western Greater London Hotel located? > Located in Valentines, this hotel is within 6 mi (10 km) of Thames River, ExCeL Exhibition Centre, and Westfield Stratford City. Queen Elizabeth Olympic Park and London Stadium are also within 6 mi (10 km). Ilford Station is only a 3-minute walk and Gants Hill Underground Station is 25 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western Greater London Hotel Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.0 Location ### 8.0 Staff & service ### 7.2 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 69 8 - Good 111 6 - Okay 60 4 - Poor 32 2 - Terrible 37 ### 6/10 Okay #### Ibrahim Nov 3, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Just okay room ##### Ibrahim Stayed 2 nights in Aug 2025 ### 8/10 Good #### Jennifer Sep 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to transportation, but very noisy. Understandably in the city and expected. Staff was really nice ![We traveled to London to see John Summit ](https://a.travel-assets.com/ugc/hotel-reviews/bde106d7-db64-4dae-ab6e-dc7dbde2cfc7-1758267001346.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Stayed 2 nights in Sep 2025 ### 8/10 Good #### Terence Sep 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very polite and accommodating. Rooms provided to us were clean and in very good condition. I particularly appreciated the shower cubicle; easy to use with good water pressure. The coffee shop was a pleasant surprise; good coffee and service; comforting ambiance of the layout, a quiet place to relax with family. I thoroughly recommend this Hotel. ##### Terence Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Stephen Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely staff. Looked to have been recently refurbished. Good breakfast. Pleasant room. ##### Stephen Stayed 3 nights in Jul 2025 ### 8/10 Good #### Steve May 31, 2025 Exactly what I we booked and very good value for money 💰 ##### Steve Stayed 2 nights in May 2025 ### 10/10 Excellent #### kevin Jun 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommend Great stay, staff friendly and helpful, made me feel welcome. No fault with the room, extremely clean, bed comfortable and toilet/shower spotless. Highly recommend ##### kevin Stayed 1 night in Jun 2025 ### 8/10 Good #### Valerie Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If your bank is not from the UK. Pay in advance before you come or bring cash to pay for your stay. NonUK bank cards not accepted. That said, the stay was great. Best breakfast provided that I ever had. Staff was very apologetic about the corporate decision on cards and was extremely helpful in all other matters. ##### Valerie Stayed 4 nights in Aug 2025 ### 8/10 Good #### angela Jul 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities The breakfast was delicious and all the staff was friendly and kind. The location has shopping , grocery and lots of great food. The only downside was my room was so hot if felt like a furnace. They do not have air conditioning and very rough for July summer. ##### angela Stayed 2 nights in Jul 2025 ### 8/10 Good #### A R Aug 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Great little hotel with good transport links. Room was to a great strandard, very clean and had everything we needed for our stay. Very fast access to the rail network and a wetherspoons just one minute down the road. Staff were very freindly and made sure we had everything we needed. Only small negative was the bed was very very firm so i slept poorly. If i had stayed more than just the night i would have asked about this but as we were only here for the one night it didn't really mattet and definitely didnt affect my overall experience here Overall for the price and how close it is to the rail station i would stay there again, but perhaps ask for a duvet to lay on our matress next time which im sure the very attentive staff would have been more than happy to help us with. ##### A R Stayed 1 night in Aug 2025 ### 6/10 Okay #### Timothy Jun 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Satisfactory Staff and service was very good and friendly and prompt check in. It was a hot day and night and the fan in the room was essential in the absence of air-con. Breakfast was terrible so don't bother with that. Otherwise it was a good stay and convenient for the Elizabeth Line. ##### Timothy Stayed 1 night in Jun 2025 ### 8/10 Good #### Rasmus May 31, 2025 Liked: Cleanliness, staff & service Good ##### Rasmus Stayed 3 nights in May 2025 ### 10/10 Excellent #### D Jun 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel is located a very short walk from Ilford station which affords a quick and easy access to Central London on Elizabeth Line. Plenty of shops, cafes and restaurant around plus the hotel has one in the foyer Lovely, attentive staff. Nothing is too much to ask. Had my breakfast freshly cooked to order which was a nice touch. perfect. Will definitely return. ##### D Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Nicholas Jul 2, 2025 Disliked: Cleanliness Place has no AC. Difficult to get water or ice. Bedding had hair all in it ##### Nicholas Stayed 5 nights in Jun 2025 ### 2/10 Terrible #### Radi Jun 6, 2025 Rude staff, arrogant , not willing to help in any way, won’t recommend ##### Radi Stayed 1 night in Jun 2025 ### 8/10 Good #### Mez Sep 26, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All around a pleasant stay ##### Mez Stayed 1 night in Sep 2022 ### 8/10 Good #### Sara Sep 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel. Great location for local shops and train station ##### Sara Stayed 2 nights in Sep 2022 ### 4/10 Poor #### A May 27, 2025 Disliked: Cleanliness, amenities, property conditions & facilities My booking made via Expedia was cancelled and I was not notified, but the manager on duty was helpful. However I had to pay a £100 deposit which was not part of my original booking. Lets just say do not expect much from the hotel a lot work needs to be done and the cleanliness is extremely poor, lots of dead bugs in the corners and the room carpet was disgusting. ##### A Stayed 1 night in May 2025 ### 6/10 Okay #### Talat May 18, 2025 Liked: Cleanliness, property conditions & facilities On arrival i was told there was no parking for my car. When challenged, parking was found at a different location. When i arrived at the hotel to check in i was told to pay £100 deposit, which i was not aware of. At 1:30am the fire alarm went off and again at 7:30am, the fire alarm went off again. This disturbed me and my childrens sleep. ##### Talat Stayed 2 nights in May 2025 ### 6/10 Okay #### Lewis Apr 27, 2025 Was double charged ##### Lewis Stayed 1 night in Apr 2025 ### 6/10 Okay #### Luke Jun 15, 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort The first room we were given was insanely small, dated & hot and only had fan that went to medium speed alongside a tiny window for ventilation. So we went to reception asking for our money back as we were not comfortable staying at the hotel. However the employee Icrah (apologies if spelt incorrectly or not correct name I can’t remember fully) was most helpful when went downstairs to query about a refund. She showed us 5 other alternative rooms until we were satisfied it was suitable for us & even gave us extra fans and brought up the new keycard to the room for us. For the price it does the job & is extremely however I would only recommend if all you plan to do is sleep there and not spend free time there as it is not the most comforting place to be. ##### Luke Stayed 2 nights in Jun 2025 ### 8/10 Good #### Amaechi Sep 8, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Anonymous Great place but no good WiFi Clean and quiet. Facilities up to date. Good customer service Rooms are in good condition. Relaxing. ##### Amaechi Stayed 1 night in Sep 2022 ### 8/10 Good #### Eliezer Jul 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This is a character-limited review. My family recently stayed in room 204 at the Best Western Greater London, from July 7-11. You could miss it, as it blends in so easily with its neighbourhood. Its frontage is combined with neighbouring shops. Having mostly traveled in Canada and the US, the room was small compared to our "usual" (but fully as-described). We managed with the available space. No matter the time of day, the friendly staff was ready to help with needs like keeping items cool or frozen for us (the rooms don't have mini fridge/freezers). One of the team (a manager?), Gonzalo, even personally came to handle a couple of small problems with the Wi-Fi and an unexpected odour from the toilet. They also stored our bags on our last day, so we could tour unencumbered. A small issue notable in the room is that quite a few plastic screw covers have been broken, but not replaced. I hope they'll fix that soon. It's mostly an aesthetic issue, but clean, smooth surfaces tend to look nicer than broken caps, covers, etc. More inconvenient is the lack of sufficient shelf space in the washroom. I kept my toiletries bag on the window ledge, but was constantly worried it would fall out of the downward-facing window. This was also the first time I had ever experienced a hotel without air conditioning. Once again, we knew this when we booked. Overall, BW Greater London was nothing MORE, nor less than I would expect from the Best Western nameplate. I can easily recommend it. ##### Eliezer Stayed 4 nights in Jul 2025 ### 4/10 Poor #### Paul Aug 28, 2019 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Best Western should accept a computer payment I paid £43 for two nights through Hotels.com only to be told two hours after check in, that a mistake had been made, and I should pay £30 more. I also had to deposit a £20 refundable payment. The counter staff told me that I should claim the money back from Hotels.com. On the morning of check out, the female counter staff did not seem to be the slightest bothered by my request of the twenty pound refund. Very poor service. ##### Paul Stayed 2 nights in Aug 2019 ### 8/10 Good #### Muriel Oct 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Kleine kamer, volstaat voor een stedentrip met enkel slapen. Wel schoon, met eigen badkamer en wc. Let op, Engelse stekker meenemen. Konden er gelukkig 1 lenen bij de receptie. Aardige mensen. Ontbijt niet heel bijzonder. Had beter en meer variatie verwacht. ##### Muriel Stayed 2 nights in Oct 2025 ### 8/10 Good #### Michael Oct 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities All new rooms and very clean. Still waiting for release of our deposit. ##### Michael Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [The Bailey's Hotel London Kensington](https://www.expedia.ca/London-Hotels-The-Baileys-Hotel-London.h523223.Hotel-Information) > > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.ca/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)