Ratings based on 321 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
73% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Suzzara

Una sorpresa di Hotel!

Posted 22-Aug-2015
Pros: Posizione, camera, pulizia, disponibilità del personale.
Location: L'Hotel è a 10 minuti (non di più) a piedi dalla Victoria Station ed è servito da una stazione della Metropolitano che è "Pimlico" (Victoria Line).
Sono appena tornata da un viaggetto a Londra e per 7 notti ho prenotato in questo albergo sul quale non avevo letto buone recensioni, ma la cui localizzazione in città ed il prezzo sembravano adeguati alle mie esigenze. Durante il soggiorno sono stata positivamente colpita dalla posizione ottima (10 min. a piedi dalla Victoria Station e fermata della metropolitana "Pimlico" a due passi, dalla tranquillità della zona e soprattutto dall'Hotel che ha parecchie positività. Innanzitutto la cortesia dei ragazzi della Reception, poi la camera sufficientemente grande per due persone, la pulizia (asciugamani pulite ogni giorno), WI-FI velocissimo in camera, bella TV Grande, spazio per gli abiti, ecc.. Insomma dovendo proprio trovare dei difetti: lavandino piccolo (ma in generale bagno con doccia, spazioso), letto matrimoniale un po' più piccolo del formato Italiano. Consiglio questa struttura a giovani e famiglie e sicuramente se dovessi ritornare a Londra, ci andrei nuovamente anche io.
3 out of 5
Recommended
for Students
by A verified traveller from Pasadena, CA

Good location, close to subway.

Posted 5-Aug-2015
Pros: Close to subway; appeared to be in a safe, nice neighborhood.
Cons: One window had a cover on the outside that had a big hole & crack in it and the drapes were different lengths. The heater coils were full of dust.
Location: Walking distance to 2 subway stops and restaurants; appeared to be in a safe, nice neighborhood.
I stayed for 2 nights. The location of the hotel is close to 2 subway stops, which was very convenient. And there were restaurants a few blocks away, which was also nice.
Comment from EPC
28-Aug-2015 by Chris, EPC
Good evening, thank you for taking the time to leave a review. We are glad to read that you appreciated the position of the hotel, which makes it a good choice for our customers. We hope to have the opportunity to welcome you again in the next future. With our best regards.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 1-Aug-2015
Pleasant room and hotel. Lovely staff at registration.
Comment from EPC
28-Aug-2015 by Chris, EPC
Good evening, thank you for taking the time to leave your feedback. We are really glad to read that you appreciated the politeness of our staff and the hotel itself, we always try our best to make our guests feeling comfortable, so your review is really encouraging for our efforts. Hope to welcome you again in the next future. With our best regards.
2 out of 5
by A verified traveller

Posted 30-Jul-2015
Tiny, tiny loud room!! Bed was hard as a rock & there was barely enough room to walk around in the room.
Comment from EPC
28-Aug-2015 by Chris, EPC
Good evening, thank you for taking the time to leave a review. We are really sorry to read that you were not feeling comfortable with your room's size. We usually try to provide a room upgrade when available, we guess that nothing was available during those days. It is a shame, because we always try to do the best efforts to make feeling our guests at ease. We really hope to have the opportunity to welcome you again in the next future. With our best regards.
2 out of 5
by A verified traveller from USA

Good location, but...

Posted 28-Jul-2015
Pros: The location and the staff were both excellent.
Cons: The hotel need to do a better job in describing their rooms for future guests so there are no surprises when they see the room!
Location: Victoria Station (Victoria Palce) and Buckingham Palace are within walking distance.
Booked "Family Room" as we were traveling with our daughter. The room was unbelievably small! We actually had to climb over the beds if someone was sitting at the desk! We were constantly bumping into each other...good thing we shared 1 suitcase....no room for anything more than what we brought (glad I'm a light packer)! The bathroom was tiny as well. The wi-fi was hit or miss...had to lay on ends of bed close to desk to actually be connected! On the plus side the location was good and within walking distance to Buckingham Palace in one direction and Victoria Station in another. The hotel staff was excellent and were always cheerful and polite. If the rooms were a tad larger I would stay again...because of the staff! Good thing we didn't go to London to sit around our hotel...we would've been miserable!
Comment from EPC
28-Aug-2015 by Chris, EPC
Dear sir/madam, thank you so much for taking the time to leave a review. We are delighted to read that you would come again because of our staff's politeness. At the same time, we are sorry to read that you were not feeling comfortable with the room's size. We usually recommend our guests to ask at the reception if a room upgrade is available. We guess that nothing was able during your stay. Sorry about it. Hope to welcome you again in the next future. With our best regards.
4 out of 5
Recommended
for Couples
by A verified traveller from Newcastle upon Tyne

Posted 27-Jul-2015
Room only but found hotel very accessible to transport connections and nearby shops. Good watering hole near the tube which was extremely welcome after a hard day. Extractor in bathroom faulty otherwise apart from size acceptable. Staff pleasant and helpful but never got a biscuit for my early morning coffee. Nice area
Comment from EPC
30-Jul-2015 by Chris Front Desk, EPC
Thank you for taking the time to leave your review. We are glad that you enjoyed your stay with us and the kindness of our staff. About biscuits, we usually provide them on your first day, but we are always happy to provide some more if required. Hope to welcome you again at Corona soon.
3 out of 5
by A verified traveller from California

Posted 6-Jul-2015
Pros: The hotel is located near the underground and a main station is within walking distance.
Realizing there was a heat-wave that almost never happens in London, I will say the rooms were extremely hot. They did supply some fans to help. But the biggest disappointment was there was no WIFI in the rooms. Sometimes you could connect in the lobby but not always. As that was our means of connecting with our families we were very unhappy. The bath rooms are very small to the point where one can bearly brush your teeth. Did not expect that for the price.
Comment from Hotel Management
10-Jul-2015 by Chris Front Desk, Hotel Management
Thank you for taking the time to leave a review. In fact, it was the hottest day in London in the last 9 years. We are glad that you appreciated our efforts to make you stay comfortable. Please accept our apologies if wi/fi that day wasn't working properly. We will be happy to welcome you again in the next future. Kind Regards.
3 out of 5
Recommended
for Families
by A verified traveller from Vigevano

grazioso hotel a due passi dai mezzi pubblici

Posted 29-Jun-2015
Pros: disponibilità del personale e pulizia
Cons: dimesioni camera tripla e servizio, quella da me occupata
Location: posizione molto byuona per ferrovia e servizi pubblici
hotel vicino ai maggiori mezzi pubblici, personale gradevole, ma la camera tripla è piccola e il servizio piccolissimo per tre persone
4 out of 5
Recommended
for Everyone
by A verified traveller from PA

Nicely Appointed, great location, helpful staff

Posted 26-Jun-2015
Pros: The location was great and the price was excellent/
Cons: The carpeting in my room will need to be replaced soon. Also, the wall-mounted reading light by the bed gets VERY hot.
Location: Two blocks from the Underground station. A variety of restaurants, from the trendy to the neighborhood pub are within walking distance. Small shops
Very convienent location. Older hotel, but nicely appointed. The staff was very courteous and helpful. The only negative that I would report would be that my single room was VERY small, not what I have been accoustomed to.
Comment from Hotel Management
10-Jul-2015 by Chris Front Desk, Hotel Management
Thank you for taking the time to leave a review. We are glad that you appreciated the hotel location and the kindness of our staff. We would be happy to welcome you again. For next time, please do not hesitate to ask if there is any chance to provide a room upgrade. Kind Regards.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Jun-2015
This hotel is outside of the main busy world of London, but you're close to Westminster. There is a tube station about a quarter mile from the front door which can be convenient. The cost, however, seems to be more than I would pay for the room. Breakfast is not including for most and it's not worth it for the price. Take advantage of the shuttle service from the hotel. Much cheaper than any other option and less hassle in my view.
Comment from Hotel Management
10-Jul-2015 by Chris Front Desk, Hotel Management
Thank you for taking the time to leave a review. We are glad that you appreciated the hotel location and the services we provide, as the shuttle for example. For the best rates, we would suggest to book in advance to get our best offers. We would be happy to welcome you again. Kind Regards.