Title: Belvilla Ilford Hill Hotel London - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Belvilla Ilford Hill Hotel London Find your perfect blend of comfort and convenience near ExCeL Exhibition Centre. Start your day with continental breakfast then unwind at the rooftop terrace. ## Photo gallery for Belvilla Ilford Hill Hotel London ![Front of property - Belvilla Ilford Hill Hotel London (Ilford)](https://images.trvl-media.com/lodging/15000000/14600000/14590600/14590583/70c5d00b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Belvilla Ilford Hill Hotel London (Ilford)](https://images.trvl-media.com/lodging/15000000/14600000/14590600/14590583/0781172d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room, 1 Double Bed - Belvilla Ilford Hill Hotel London (Ilford)](https://images.trvl-media.com/lodging/15000000/14600000/14590600/14590583/79220323.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Belvilla Ilford Hill Hotel London (Ilford)](https://images.trvl-media.com/lodging/15000000/14600000/14590600/14590583/eeff80a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Belvilla Ilford Hill Hotel London (Ilford)](https://images.trvl-media.com/lodging/15000000/14600000/14590600/14590583/6be22308.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near ExCeL Exhibition Centre, Townhouse 16 Ilford Hill offers a warm and inviting atmosphere with free continental breakfast and a rooftop terrace. Relax in the coffee shop/cafe, connect to WiFi, or enjoy the convenience of luggage storage and a front-desk safe. ## Reviews 7.0 Good ## Popular amenities - Free WiFi - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec. 19 - Dec. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=14590583&PinnedHotelID=14590583&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=14590583&PinnedHotelID=14590583&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 20 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=14590583&PinnedHotelID=14590583&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=14590583&PinnedHotelID=14590583&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=14590583&PinnedHotelID=14590583&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=14590583&PinnedHotelID=14590583&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=14590583&PinnedHotelID=14590583&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=14590583&PinnedHotelID=14590583&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ### View all photos for Deluxe Room ![1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/15000000/14600000/14590600/14590583/be1436cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Standard Single Room, 1 Twin Bed ![Standard Single Room, 1 Single Bed](https://images.trvl-media.com/lodging/15000000/14600000/14590600/14590583/2a4ab764.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, 1 Twin Bed 9.4 Exceptional 3 reviews ### Highlights TV Separate bedroom Private bathroom Satellite channels Daily housekeeping Wardrobe or closet Desk - 100 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Standard Double Room, 1 Double Bed ![Standard Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/15000000/14600000/14590600/14590583/f740f866.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed ### Highlights TV Separate bedroom Private bathroom Satellite channels Daily housekeeping Wardrobe or closet Desk - 100 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room, 2 Twin Beds ![Standard Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/15000000/14600000/14590600/14590583/9bd3d434.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Twin Beds 7.0 Good 2 reviews ### Highlights TV Separate bedroom Private bathroom Satellite channels Daily housekeeping Wardrobe or closet Desk - 99 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Triple Room, Multiple Beds ![Standard Triple Room, Multiple Beds](https://images.trvl-media.com/lodging/15000000/14600000/14590600/14590583/1a193893.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, Multiple Beds ### Highlights TV Separate bedroom Private bathroom Satellite channels Daily housekeeping Wardrobe or closet Desk - 99 sq ft - Sleeps 3 - 1 Twin Bed and 1 Double Bed ### View all photos for Standard Quadruple Room, 2 Double Beds ![Standard Quadruple Room, 2 Double Beds](https://images.trvl-media.com/lodging/15000000/14600000/14590600/14590583/feb703b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room, 2 Double Beds 7.0 Good 2 reviews ### Highlights TV Separate bedroom Private bathroom Satellite channels Daily housekeeping Wardrobe or closet Desk - 99 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Quad Room ![1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/15000000/14600000/14590600/14590583/b7ada5a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quad Room - Sleeps 4 ### View all photos for Standard Triple Room ![1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/15000000/14600000/14590600/14590583/3bd03673.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room - Sleeps 3 ### View all photos for Standard Single Room ![1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/15000000/14600000/14590600/14590583/c6e2fefa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room - Sleeps 1 ### View all photos for Standard Twin Room ![1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/15000000/14600000/14590600/14590583/6ce1d7bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Sleeps 2 ### View all photos for Standard Double Room ![1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/15000000/14600000/14590600/14590583/be1436cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - Sleeps 2 ### View all photos for Deluxe Double Room ![1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/15000000/14600000/14590600/14590583/be1436cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - Sleeps 2 ### View all photos for Deluxe Twin Room ![1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/15000000/14600000/14590600/14590583/6ce1d7bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/73000000/72990000/72986400/72986362/2779030c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Spark by Hilton London Romford Romford - Free WiFi - Air conditioning - Breakfast available - Business services 7.4 Good 176 reviews CA $90 CA $108 total includes taxes & fees Jan 18 - Jan 19, 2026 [](https://www.expedia.ca/London-Hotels-Spark-By-Hilton-London-Romford.h72986362.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=6dfe3df6-de06-43fd-8a38-c9bed7f855bd&top_cur=CAD) Ad ![Daily buffet breakfast (GBP 16.50 per person)](https://images.trvl-media.com/lodging/1000000/890000/882800/882761/4d97c95e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Thistle London Heathrow Terminal 5 Heathrow Villages - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Townhouse-16-Ilford-Hill.h14590583.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Townhouse-16-Ilford-Hill.h14590583.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.55694%2C0.06666&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=foLMVQyhAStN0D-pQhP9-eFDA1o=) 16 Ilford Hill, Ilford, England, IG1 2DA #### What's nearby - The Hospital Chapel of St Mary & St Thomas \- 3 min walk \- 0.3 km - Exchange Ilford \- 4 min walk \- 0.4 km - Redbridge Museum \- 9 min walk \- 0.8 km - Valentines Park \- 11 min walk \- 0.9 km - South Park \- 5 min drive \- 2.0 km #### Getting around - Gants Hill Underground Station - 3 min drive - Ilford Station - 5 min walk - London City Airport (LCY) - 16 min drive #### Restaurants - ‪Ilford Kebab - ‬7 min walk - ‪Costa Coffee - ‬6 min walk - ‪Jono's - ‬6 min walk - ‪JRC Global Buffet - ‬4 min walk - ‪The Urban Chocolatier - ‬7 min walk ## About this property ### Belvilla Ilford Hill Hotel London Hotel near ExCeL Exhibition Centre Located close to Thames River, Belvilla Ilford Hill Hotel London has plenty to offer. Stay connected with free in-room WiFi. You'll also find perks like: - A front-desk safe, luggage storage, and smoke-free premises Room features All guestrooms at Belvilla Ilford Hill Hotel London have amenities such as free WiFi. More conveniences in all rooms include: - Bathrooms with tubs or showers and free toiletries - TVs with premium channels - Daily housekeeping and desks ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/17000000/16400000/16392400/16392350/dab54e46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Signature London Valentines - Free WiFi - Business services - Housekeeping - 24/7 front desk 7.4 Good 372 reviews CA $66 CA $80 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=16392350&PinnedHotelID=16392350&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/91000000/90250000/90248900/90248833/1171f230.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ilford Grand Hotel Valentines - Free WiFi - Business services - Laundry - Housekeeping 8.4 Very good 234 reviews CA $69 CA $83 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=90248833&PinnedHotelID=90248833&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/37a00375.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Greater London Hotel Valentines - 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Free WiFi - Breakfast available - Business services - Room service 7.2 Good 991 reviews CA $88 CA $105 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=1875030&PinnedHotelID=1875030&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Family friendly - Separate bedroom ### Conveniences - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Outdoors - In a state park ### Accessibility - No elevator ### More - 3 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer (on request) - Private bathroom - Towels provided ### Entertainment - TV with premium cable/satellite channels ### More - Desk - Iron/ironing board on request ## Policies ### Check-in Check-in time starts at 3:00 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. ### We should mention This property does not have elevators This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties ### Property is also known as Hotel Alto Ilford Alto Ilford OYO Townhouse 16 Ilford Hill Hotel OYO Townhouse 16 Hill Hotel OYO Townhouse 16 Hill OYO Townhouse 16 Ilford Hill Hotel OYO Townhouse 16 Hill Hotel OYO Townhouse 16 Hill Hotel OYO Townhouse 16 Ilford Hill Ilford Ilford OYO Townhouse 16 Ilford Hill Hotel Hotel OYO Townhouse 16 Ilford Hill OYO Townhouse 16 Ilford Hill Ilford Hotel Alto Rose Crown Hotel Oyo Townhouse 16 Ilford Hill Townhouse 16 Ilford Hill Alto Ilford Hill Hotel Hotel OYO Townhouse 16 Ilford Hill Alto Ilford Hill Hotel Ilford Alto Ilford Hill Hotel Hotel Ilford ## Frequently asked questions ### Is Belvilla Ilford Hill Hotel London pet-friendly? ### How much does it cost to stay at Belvilla Ilford Hill Hotel London? ### How much is parking? ### What time is check-in at Belvilla Ilford Hill Hotel London? ### What time is check-out at Belvilla Ilford Hill Hotel London? ### Where is Belvilla Ilford Hill Hotel London located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Belvilla Ilford Hill Hotel London Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 7.6 Location ### 7.8 Staff & service ### 7.0 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 30 8 - Good 46 6 - Okay 24 4 - Poor 14 2 - Terrible 16 ## Reviews ### 10/10 Excellent #### Habiul Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent close to Ilford shopping centre lots of dining places nearby only issue is parking ##### Habiul Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Habiul Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is perfect customer service excellent they confirm my booking straight away on my WhatsApp about self check in was smooth. Highly recommended ##### Habiul Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Alaina Jul 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent service Need a place to stay last minute. Very affordable and clean. I felt safe and was comfortable. Staff was also extremely friendly and welcoming. Would stay again ##### Alaina Stayed 1 night in Jul 2025 ### 8/10 Good #### GIMIN Jul 29, 2025 Liked: Staff & service The staff was always helpful and kind. Thanks. ##### GIMIN Stayed 1 night in Jul 2025 ### 10/10 Excellent #### M Saad May 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Customer Service Really good customer service, the.staff here is really friendly and helpful in terms of service,. Hotel building seems recently refurbished and the surroundings are great. ##### M Saad Stayed 2 nights in May 2025 ### 10/10 Excellent #### Damilola May 31, 2025 Liked: Staff & service Great staff even left my charger and was able to come back a day later to pick it up ##### Damilola Stayed 1 night in May 2025 ### 6/10 Okay #### P Jul 6, 2025 Liked: Cleanliness, staff & service, room comfort #### Handy but nothing fancy Slightly confused on arrival, the main door is locked and gives the impression that the hotel is closed, but you have to enter through the door on the left. Staff were friendly and polite. The room was nothing fancy and looked slightly shabbier than in the photos, but was generally fine and comfortable enough for an overnight stay, although the chair was very flimsy and I had to fold the single pillow in half. Very handy for the tube, and cheap enough (if that's what £85 is these days). ##### P Stayed 1 night in Jun 2025 ### 4/10 Poor #### Gabrielle Jun 12, 2025 Disliked: Cleanliness, property conditions & facilities The staff were very welcoming and kind. The bed felt clean and very comfortable to sleep in so for the price it was fair in this capacity. However the overall state of the hotel was rather run down and did not feel safe. There was general dirt and damages around the room for example the windows safety latch was broken and being on a ground floor this was concerning as anyone could climb in. Thus we had to sleep with the windows closed all night in a heat wave which wasn’t pleasant. It is fine for a night or two considering the price but personally would not stay again ![](https://a.travel-assets.com/ugc/hotel-reviews/ecf22f6a-1c1a-4083-bbda-3958f244a850-1749724344688.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bad32d5b-2b75-413f-beb5-0325fac22dae-1749724349454.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/00fec28e-90fc-4aed-a570-f585011a5e73-1749724347764.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b226a779-9f15-4bd6-a697-81b0c1d12567-1749724348286.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gabrielle Stayed 1 night in Jun 2025 ### 6/10 Okay #### ASHLEY Jun 6, 2025 Liked: Staff & service, room comfort #### Basic Rooms basic room. fine for a couple of nights. no issues ##### ASHLEY Stayed 2 nights in Jun 2025 ### 8/10 Good #### kaviya May 30, 2025 Liked: Staff & service Outside the Noise. But, Room is quite good and friendly staff ##### kaviya Stayed 1 night in May 2025 ### 10/10 Excellent #### andrew Dec 1, 2025 Yes was spot on in everyway . ##### andrew Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Thomas Dec 15, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities OYO lost my booking. I was lucky to turn up the one night a member of staff was present at reception, otherwise I wouldn't have been able to check in. ##### Thomas Stayed 4 nights in Dec 2025 ### 8/10 Good #### Zoe Aug 14, 2025 Liked: Cleanliness, staff & service, amenities If there had been a lift it would have been easier however didn’t realise I would still be using my walker when I booked . Didn’t see food options beds were comfortable . ##### Zoe Stayed 1 night in Aug 2025 ### 6/10 Okay #### Waleed Aug 8, 2025 Liked: Staff & service Disliked: Cleanliness My previous visits were really very good. This was my third visit over the last 2 months and it didn't live uptp expectations. The room was not quite clean, the fans are dusty. The shelves are dusty too. Also, the soap containers were filled with water. ##### Waleed Stayed 1 night in Aug 2025 ### 6/10 Okay #### Paul May 28, 2025 Disliked: Cleanliness, property conditions & facilities Was very basic and like a maze to find my room ##### Paul Stayed 1 night in May 2025 ### 6/10 Okay #### Duke Manuhulu Jul 14, 2025 Disliked: Cleanliness, amenities Remove the carpet... I think there are bichos lurking inside. Also, the carpet on the stairs is unsightly, dirty, and stained. Given the foot traffic, I would recommend removing (not replacing). The pictures do not represent ##### Duke Manuhulu Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Peter Apr 4, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Conveniently sited hotel This is a brand new hotel. I was made very welcome at reception and shown to my room which was very comfortable. The hotel is very conveniently situated three minutes walk from Ilford Town Centre and station. Ideal if working in East / Central London. Recommended ##### Peter ### 2/10 Terrible #### Joseph Nov 7, 2025 Disliked: Cleanliness, amenities, property conditions & facilities My partner and I stayed in Room 23 on the 25th October and the conditions we encountered were completely unacceptable and fell far below any reasonable standard expected of any hotel. Upon entering the room, we immediately noticed multiple serious issues, including: A used razor left in the bathroom cupboard. The bathroom cupboard covered in mould and grime. A strong smell of cigarette smokethroughout the room. A brown pellet-like substance left in the bathroom sink. Suggestive handprints visible on the bathroom mirror. Writing on the walls. Chewing gum stuck to the wardrobe. A window that was not properly sealed, allowing cold air to enter. A heater that emitted a burning smellwhen turned on, making it unsafe to use and meaning the room had to be extremely cold due to the window, or risk a fire. Green-brown stains running down the radiator. We have attached photographic evidence of the above issues. These conditions not only made our stay deeply unpleasant but also raised serious health and safety concerns. It was clear that the room had not been properly cleaned, inspected, or maintained prior to our arrival. We attempted to report this to a member of staff, however there were none to be found. We also sent a formal complaint to OYO the next day and have received no respond whatsoever. I would pay \*not\* to stay here again. ![](https://a.travel-assets.com/ugc/hotel-reviews/1274369d-1279-4fd8-9516-d68bf7902212-1762536405412.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9862f1aa-7e90-4626-85ea-2ad7021a2e1f-1762536405595.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d5dfb369-c3e2-48ab-9f02-2a0d4735940b-1762536405317.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6e4934bf-c9aa-4aaa-b46f-a6056e522b1f-1762536405304.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joseph Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Noara Dec 15, 2025 Disliked: Cleanliness, amenities, property conditions & facilities La habitacion estava muy sucia i el baño, el colchon se notavan los muelles reclame si me podia limpian el suelo i el baño i me digeron que en la mañana vendria una limpiadora i a un la estoy esperando 😅 ##### Noara Stayed 4 nights in Dec 2025 ### 4/10 Poor #### SHION Oct 18, 2025 Disliked: Cleanliness, staff & service, amenities 寝るだけであれば特に問題ない スタッフからの説明は特になく、フロントに人がいないことがあるのでチェックアウトなどがわかりづらい ##### SHION Stayed 2 nights in Oct 2025 ### 8/10 Good #### Soveida Jun 15, 2025 Cercanía con metro ##### Soveida Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Verified traveller Sep 28, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフの皆さんが非常に親切です。清掃はちゃんと申請してください。バスタオルの交換は１日ごとです。お気をつけを。 ##### Verified traveller Stayed 5 nights in Sep 2019 ### 10/10 Excellent #### Emiliano, Roma Sep 16, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Prenotato per errore, non sapendo la distanza da Londra, è stata una delle scelte migliori della vacanza. Personale gentile posto molto accogliente e carino e molto ben organizzato. Zona facilmente raggiungibile da Liverpool street o Stratford tramite TFL in 16 minuti .. fino a tarda notte. Molto consigliato a chi vuole un alloggio lontano dal caos di Londra, economico e soddisfacente. Spero di tornare presto quando rivisiterò Londra -- Reservation made by mistake (not knowing how "far" it was from London) it was one of the best thing of my trip to London. Really kind staff, comfortable nice place and good organization is how I'm describing this hotel. Zone 4 really easy to reach out, thanks to the TFL rail station who is well connected to Liverpool Street/Stratford station, even at night , thanks to the each train,passing in and out every 10 minutes or less. I recommend this one for anyone wants to stay far away from the caps of the city of London ... But at the same time,having a really good experience. I hope to go back there on my next visit to London. ##### Emiliano Stayed 6 nights in Sep 2019 ### 6/10 Okay #### Verified traveller Sep 9, 2019 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities This property could be great with a little bit of maintenance. Good price and facilities are adequate. But shower was difficult to operate as the cold tap was broken and the hose was not connected properly so water was sent at 90 degrees. The TV signal was also not able to pick up channel 1 or 2\. Breakfast is adequate but again could be better organised. No plates, no glasses and no bread available at 8am. Some thought on the layout of materials would allow guest to get there breakfast with out delay and been on top of one another. ##### Verified traveller Stayed 1 night in Sep 2019 ### 8/10 Good #### Verified traveller Sep 3, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Prima hotel om alleen te slapen. De kamer vrij klein maar voor ons niet erg. Als er 1 puntje van commentaar moet zijn is het dat we zelf om schone handdoeken moesten vragen omdat ze het zelf niet verwisselen. Ze geven het wel zo mee zonder er voor te rekenen dus het is een kleine moeite. ##### Verified traveller Stayed 3 nights in Aug 2019