Title: Acton Town Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Acton Town Hotel Hotel with free parking, near Royal Botanic Gardens, Kew ![Exterior](https://images.trvl-media.com/lodging/1000000/910000/901100/901065/e8ce70cb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast area](https://images.trvl-media.com/lodging/1000000/910000/901100/901065/e2a7332d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/910000/901100/901065/9301696e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/910000/901100/901065/c6704288.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/910000/901100/901065/05f8f198.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Acton Town Hotel sits near the Royal Botanic Gardens, Kew, offering guests free WiFi in common areas. The smoke-free property provides helpful tour and ticket assistance to help visitors make the most of their London stay. 5.8 ## Popular amenities - Parking included - Housekeeping - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=901065&PinnedHotelID=901065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=901065&PinnedHotelID=901065&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=901065&PinnedHotelID=901065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=901065&PinnedHotelID=901065&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=901065&PinnedHotelID=901065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=901065&PinnedHotelID=901065&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=901065&PinnedHotelID=901065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=901065&PinnedHotelID=901065&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Single Room, Shared Bathroom](https://images.trvl-media.com/lodging/1000000/910000/901100/901065/fdc4f39b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Shared Bathroom ### Highlights Heating Mini-fridge TV Shower/tub combination Coffee/tea maker Daily housekeeping - 86 sq ft - Sleeps 1 - 1 Twin Bed ![Double Room, Ensuite](https://images.trvl-media.com/lodging/1000000/910000/901100/901065/9dd69e8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ensuite ### Highlights Heating Mini-fridge TV Private bathroom Shower/tub combination Coffee/tea maker Daily housekeeping - 97 sq ft - Sleeps 2 - 1 Double Bed ![Triple Room, Ensuite](https://images.trvl-media.com/lodging/1000000/910000/901100/901065/c22ea0a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Ensuite ### Highlights Heating Mini-fridge TV Private bathroom Shower/tub combination Coffee/tea maker Daily housekeeping - 151 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/910000/901100/901065/29ffc15d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room, Ensuite ### Highlights Heating Mini-fridge TV Private bathroom Shower/tub combination Coffee/tea maker Daily housekeeping - 269 sq ft - Sleeps 4 - 2 Double Beds OR 4 Twin Beds ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/910000/901100/901065/1f8bf855.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Ensuite (5 People) ### Highlights Heating Mini-fridge TV Private bathroom Shower/tub combination Coffee/tea maker Daily housekeeping - 269 sq ft - Sleeps 5 - 2 Double Beds and 1 Twin Bed ![Family Room, Ensuite (6 People)](https://images.trvl-media.com/lodging/1000000/910000/901100/901065/f0458117.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Ensuite (6 People) ### Highlights Heating Mini-fridge TV Private bathroom Shower/tub combination Coffee/tea maker Daily housekeeping - 301 sq ft - Sleeps 6 - 6 Twin Beds ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/910000/901100/901065/59795b28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Ensuite ### Highlights Heating Mini-fridge TV Private bathroom Shower/tub combination Coffee/tea maker Daily housekeeping - 97 sq ft - Sleeps 2 - 2 Twin Beds ![Single Room, Ensuite](https://images.trvl-media.com/lodging/1000000/910000/901100/901065/8cc1d985.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Ensuite ### Highlights Heating Mini-fridge TV Private bathroom Shower/tub combination Coffee/tea maker Daily housekeeping - Sleeps 1 - 1 Twin Bed ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/910000/901100/901065/1f8bf855.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Shared Bathroom ### Highlights Heating Mini-fridge TV Shower/tub combination Coffee/tea maker Daily housekeeping - Sleeps 3 - 3 Twin Beds ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/910000/901100/901065/c7f1f11e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Shared Bathroom ### Highlights Heating Mini-fridge TV Shower/tub combination Coffee/tea maker Daily housekeeping - Sleeps 2 - 2 Twin Beds ## You may also like Ad ![4 bars/lounges, cocktail bar, cocktail bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/21400/21364/5b3d5c62_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Connaught, Maybourne London City Centre - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 254 reviews CA $1,325 CA $1,590 total includes taxes & fees Dec 15 - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Acton-Town-Hotel.h901065.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Acton-Town-Hotel.h901065.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.50357%2C-0.27994&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=71gf9pT_2pu1APY-u7NiE9ueCJA=) 109 - 113 Gunnersbury Lane, Acton, London, England, W3 8HQ #### What's nearby - The Depot - 1 min walk - 0.2 km - Gunnersbury Park - 7 min walk - 0.7 km - Thames River - 4 min drive - 2.0 km - Royal Botanic Gardens, Kew - 5 min drive - 2.3 km - Ealing Broadway Shopping Center - 8 min drive - 2.4 km #### Getting around - Acton Town Underground Station - 1 min walk - Acton Central Overground Station - 18 min walk - Heathrow Airport (LHR) - 21 min drive #### Restaurants - ‪The Red Lion & Pineapple - ‬7 min walk - ‪Persian Nights - ‬10 min walk - ‪North China Restaurant - ‬8 min walk - ‪Domino's Pizza - ‬10 min walk - ‪The Mill Hill - ‬3 min walk ## About this property ### Acton Town Hotel Hotel near Royal Botanic Gardens, Kew Located close to Westfield London Shopping Centre and Wembley Stadium, Acton Town Hotel has plenty to offer. Guests can connect to free WiFi in public areas. You'll also enjoy the following perks during your stay: - Free self parking - A front-desk safe, smoke-free premises, and concierge services - Luggage storage and tour/ticket assistance More conveniences in all rooms include: - Mini fridges and irons/ironing boards - TVs with satellite channels - Coffee/tea makers, heating, and daily housekeeping ## Similar properties ![Twin Room (SweetRoom)](https://images.trvl-media.com/lodging/1000000/570000/564700/564675/494724d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis London Docklands Canary Wharf Canary Wharf - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,004 reviews CA $137 CA $164 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=564675&PinnedHotelID=564675&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/16000000/15520000/15519100/15519022/2fe98457.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### London Star Hotel Acton - Free WiFi - Air conditioning - 24/7 front desk 6.6 273 reviews CA $80 CA $97 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=15519022&PinnedHotelID=15519022&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception hall](https://images.trvl-media.com/lodging/1000000/900000/896900/896804/0695e51c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham London North M1 London - Pet-friendly - Free WiFi - Restaurant - Gym 6.4 1,007 reviews CA $66 CA $79 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=896804&PinnedHotelID=896804&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; 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front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property requires a deposit equal to the full cost of a stay for any bookings where payment for the stay will be made onsite instead of at the time of booking. This deposit is to be paid in full at the time of booking. ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms ### Property is also known as Acton Hotel Acton Town Hotel Acton Town Hotel London Acton Town London Hotel Acton Town England Acton Town Hotel London, England Acton Town Hotel Hotel Acton Town Hotel London Acton Town Hotel Hotel London ## Frequently asked questions ### Is Acton Town Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at Acton Town Hotel? > Check-in is from 2 PM–7:00 PM, and from 2:00 PM–7:00 PM. Late check-in is available during limited hours. ### What time is check-out at Acton Town Hotel? > Check-out is at 11 AM. ### Where is Acton Town Hotel located? > Located in Acton, this hotel is 1.6 mi (2.6 km) from Royal Botanic Gardens, Kew and 3.1 mi (4.9 km) from Westfield London Shopping Centre. Wembley Stadium and Natural History Museum are also within 6 mi (10 km). Acton Town Underground Station is only a 2-minute walk and South Acton Overground Station is 14 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Acton Town Hotel Reviews 5.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 5.6 Cleanliness ### 7.0 Location ### 6.4 Staff & service ### 5.2 Property conditions & facilities 10 - Excellent 28 8 - Good 90 6 - Okay 107 4 - Poor 68 2 - Terrible 60 ### 2/10 Terrible #### Nathan Mar 13, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bed bugs I was bitten to within an inch of my life due to the infestation of bed bugs at the hotel ![](https://a.travel-assets.com/ugc/hotel-reviews/665BF23BEC9C84753C5FF1F132EDD488C5C188511584122432221.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nathan Stayed 3 nights in Mar 2020 ### 6/10 Okay #### Aisha Feb 15, 2020 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Outdated Nothing special. Very basic. ##### Aisha Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 10, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient, very good price for this location ##### Verified traveller Stayed 1 night in Feb 2020 ### 2/10 Terrible #### Nicola Jan 28, 2020 Disliked: Cleanliness, property conditions & facilities, room comfort #### Dirty and Dangerous with Bed Bugs!! This is the most disgusting and dangerous hotel I have EVER stayed in. DO NOT STAY HERE!! It was cheap for outskirts of London but for the state of the hotel I would expect to get paid for putting up with the place! The carpark is tiny and gross full of rubbish and just smelt! The room looked like it had literally never been cleaned!! Dirt around th taps and around the shower! You could tell the carpet was disgusting also! Bed sheet looked clean but I still don't trust that it was actually ever cleaned or changed and did not fit the bed! Bed was unstable and uncomfy! Plug sockets were loose and coming out the wall and one didn't even work it was that loose. The window had a big gap underneath it and you coukd not lock the door from the inside which I find very dangerous especially since the hotel was so obviously dodgy!! Maybe the worst thing about it is that we found a bed bug and 2 days later me and my friend are still itching from the disgusting, infested, dangerous hotel room! I hope other people read the reviews first and anyone saying they had a nice stay clearly "work" for the hotel or in the hotel if you know what I mean! This place should be condemned and shut down! It would never pass a health and safety inspection! ##### Nicola Stayed 1 night in Jan 2020 ### 4/10 Poor #### Verified traveller Jan 19, 2020 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Mala limpieza, la calefacción no funcionó ni el agua caliente ##### Verified traveller Stayed 2 nights in Jan 2020 ### 6/10 Okay #### Mamadou Jan 3, 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Le personnel accueillant est compétent et disponible. Le service du déjeuner est fort appréciable. Cependant, de nombreux points noirs sont à signaler. Le système de chauffage ne fonctionne pas correctement. Il faisait excessivement froid dans la chambre. Le chauffage est coupe par intermittence. L'eau chaude du lavabo est disponible une fois sur deux.. l'état général de propreté de la chambre est fort contestable. En effet les revêtements de sol (tapis et lino) ont subit une dégradation très poussée. ##### Mamadou Stayed 3 nights in Dec 2019 ### 2/10 Terrible #### Claudio, Luino Dec 26, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities La struttura non aveva nulla di positivo.ribadisco questa bella faccina rossa che ho premuto numerose volte nella recensione:TERRIBILE Stanza che non rispecchiava quella vista in foto,sporco assurdo a partire dalla biancheria a finire dalla doccia,per non menzionare lo strano "appiccicume" presente sotto le tazze del thè. Macchie gialle presenti sulle coperte,federe dei cuscini e coprimaterasso,sulla moquette e sulle pareti. Data la vicinanza alle cronache di Jack lo squartatore pensavamo fosse stato il set delle scene dei film. E non sto facendo ironia. Abbiamo evitato largamente la colazione presente nella sala al pian terreno. Termosifoni accesi perennemente con l 'impossibilità di poterli abbassare oppure spegnere,abbiamo dovuto tenere aperta la finestra. L'unica nota positiva e ripeto UNICA è stata la vicinanza alla metro che ha reso le giornate fuori dall hotel stupende! Oserei dire da rimborso! Non capisco come sia legale consegnare una stanza in quelle condizioni. ##### Claudio Stayed 3 nights in Oct 2019 ### 2/10 Terrible #### Tiziana Nov 30, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pessimo Pessimo, finestra rotta, tenda rotta, camera non sistemata per 2 notti su 4, 1 solo asciugamo a testa per tutto, neanche 1 sedia per appoggiare la valigia né un semplice attaccapanni per il cappotto, 1 comodino e il muro dall'altra parte, camere distaccate dalla reception ( per modo di dire), a circa 200 Mt e nessun modo di comunicare per qualsiasi emergenza. Sconsigliato vivamente, essendo un 2 stelle non mi aspettavo il Ritz, ma almeno un minimo di decente accoglienza, ultima cosa abbiamo dovuto versare anche una cauzione all'arrivo!!! ##### Tiziana Stayed 4 nights in Nov 2019 ### 2/10 Terrible #### Jason Nov 25, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Filthy from head to bottom DO NOT STAY HERE! In some cases when you book cheap accommodation you can expect to get what you paid for, but on this occasion, I found myself in a very dated hotel. The room smelled cigarettes, the basin smelled urine, the carpets were utterly disgusting, uncomfortable bed and to top it up, the bedsheet was dirty and I found bed bugs as well. The whole experience just makes me wonder how can this hotel gets a license to operate in such precarious conditions?! I stayed for 2 nights only and both nights I was not able to sleep. Very disrespectful guests coming and going throughout the night slamming doors and having loud conversations. The shared bathroom was so dirty and smelly that I decided not to shower or use the bathroom until arriving to the airport. Customer service is pathetic. So, no... I paid too much for what I actually got. Not a healthy place to stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/BEDB02AC5A9354C131BD5331663C51930EC5D3A31574676333946.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/738497E66612F6A5634D85578B8B95FF40BC18F21574676334016.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1936F98E0BFEB5363D205C9A36C8D4837C730FDE1574676334022.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AA4451929457372E7CE7C8D0B7EF6B5A14CAE1401574676334034.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jason Stayed 2 nights in Nov 2019 ### 6/10 Okay #### Eric Nov 15, 2019 Disliked: Cleanliness, room comfort #### Valable pour une nuit et rapide ! Prevoir ses équipements de toilettes - il n'y a rien ! ##### Eric Stayed 1 night in Nov 2019 ### 4/10 Poor #### Verified traveller Oct 29, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 各部屋でWiFiが使えることを確認して予約を入れましたが、与えられた部屋はWiFiが繋がりませんでした。WiFiが繋がる部屋に変更してくれるよう掛け合いましたが、どの部屋もWiFiは繋がらず、WiFiが繋がるのは、ロビーと食堂だけだと言われました。結局、4泊の予定を2泊で切り上げ、他のホテルに移りました。チェックアウトの時、レセプションのスタッフは別の人間で、WiFiの繋がる部屋に変更できると言われましたが、既に別のホテルに予約を入れたので、断りました。 ##### Verified traveller Stayed 4 nights in Oct 2019 ### 4/10 Poor #### Verified traveller Oct 28, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nicht empfehlenswert Das Zimmer, besonders das Bad war nicht sauber. Das Bad roch stark nach Schimmel. Die Heizung ließ sich nicht regeln. Ein Frühstück bestand aus Toastbrot und Butter, weil der Lieferant angeblich nicht rechtzeitig geliefert hatte ##### Verified traveller Stayed 3 nights in Oct 2019 ### 6/10 Okay #### Elisabeth Oct 26, 2019 Liked: Staff & service Disliked: Cleanliness, room comfort #### bra service Hotellet var av enkel standard, men stemte overens med bildene vi hadde sett på forhånd. Veldig bra service fra resepsjonisten, som hver gang vi møttes etterspurte om det var noe vi trengte og om alt var bra. ##### Elisabeth Stayed 2 nights in Oct 2019 ### 4/10 Poor #### Alex, New York Oct 22, 2019 Disliked: Cleanliness, amenities, property conditions & facilities You get what you pay for with this hotel. I was in London for 9 days so really had to compromise . I saved a lot of money but... Pros for lack of a better term \*a 2 min walk to tube station \*small store right outside for snacks & small restaurants in the area \*Room with twin beds is a lot bigger than other budget hotels Cons \*Mold in bathrooms ceiling and bathtub (asked if they could clean explained it was in the caulking so cant come out) \*cobwebs in room \*old dusty sheets to match cobwebs \*horrible smell in the hallways \*room service don't knock just bust open the door (happened 4 out of 9 days until I told them to stop) \*even though tube was close ,destinations were not \*dark alley to walk through to get to rooms at nighttime All they have to do is give the place more TLC and it wouldn't be so horrible. Being transparent so it can help your decision...i saved a lot of money though 😑 ##### Alex Stayed 9 nights in Oct 2019 ### 4/10 Poor #### Verified traveller Oct 21, 2019 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Sijainti on loistava, aivan metron vieressä. Aamiainen oli järkyttävä, käytännössä pikakahvia ja pelkkää paahtoleipää. Samoin hotellin äänieristys on huono, käytävästä kuuluu kaikki läpi. ##### Verified traveller Stayed 3 nights in Oct 2019 ### 4/10 Poor #### Jérôme Oct 8, 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### très bien situé mais dans un état catastrophique hotel dans un état calamiteux pas d'eau chaude dans une des 2 chambres salles de bains avec moisissures et fuites beaucoup de bruit pas de petit déjeuner avant 8h et au moment de partir le réceptionniste nous demande 10 £ de supplément par clé ! ##### Jérôme Stayed 1 night in Oct 2019 ### 6/10 Okay #### Greg Oct 2, 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### Did the job Very ordinary. Only required a two night stay and it did the job. Would not want to stay longer. Would not recommend ##### Greg Stayed 2 nights in Aug 2019 ### 2/10 Terrible #### Verified traveller Sep 30, 2019 Disliked: Staff & service, property conditions & facilities La stanza non era pulita ed era umida, i mobili cadevano a pezzi, le maniglie delle porte di stanza e bagno erano rotte il telecomando della tv aveva le pile scariche e dopo aver chiesto la sostituzione abbiamo dovuto arrangiarci andando ad acquistarle, abbiamo dovuto prendere la carta igienica dal bagni comune accanto perché non c'era un rotolo di scorta in stanza, dormire è stata un'impresa a causa delle pareti sottili e del via vai e rumori vari fino a tarda notte. Peccato perché la posizione è ottima a due passi dalla metro. ##### Verified traveller Stayed 4 nights in Sep 2019 ### 4/10 Poor #### Verified traveller Sep 21, 2019 Liked: Staff & service Disliked: Cleanliness #### Wouldn't recommend! Cleanlines - When we arrived we were told that our rooms might be ready but the receptionist was unsure. She took us to our room and said, "it looks like its been cleaned so you should be ok but i can change the sheets if you want." The room we were given had an awful smell so we were shown another room which didn't have a handle on the inside of the door! Finally, they gave us a better smelling room with door handles on both sides. I still wouldn't say it was clean as the next morning i had bed bug bites all over me! ##### Verified traveller Stayed 1 night in Aug 2019 ### 6/10 Okay #### Jose angel Sep 21, 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### No volveria El baño olía horrible, el cuarto estaba sucio ##### Jose angel Stayed 1 night in Sep 2019 ### 2/10 Terrible #### William Sep 17, 2019 Disliked: Staff & service, room comfort #### N absolute disgraceA Having booked at this hotel last minute for my wife. Upon recieving confirmation of the booking she took a taxi to the hotel, during my journey around 18.45 she received a telephone call from the hotel informing her that due to a booking error her room was no longer available. No further assistance was provided by the hotel other than perhaps talk to customer services. After numerous calls and many hours of telephone conversations. I'm informed by customer services for hotels.com the following day that the hotel had claimed they didn't receive the booking almost until 21.20 over 2 hours after they had informed my wife via telephone that an error had occurred and long after I had started trying to rectify matters with CS at hotels.com. The hotel lied to my wife, they lied to me. And they have lied to their booking agents and as a result my wife was extremely stressed as she was still trying to find suitable accommodation in London @22.00 that evening and the matter was still unresolved 16hours later with repeated lies from the hotel. An absolute disgrace. ##### William Stayed 1 night in Sep 2019 ### 4/10 Poor #### Verified traveller Sep 6, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Frückstückszeiten recht früh und kein großes Angebot; nur Tee, 2 Säfte, und Toast. Zimmer recht hellhörig. ##### Verified traveller Stayed 7 nights in Aug 2019 ### 8/10 Good #### Verified traveller Aug 26, 2019 Liked: Cleanliness, staff & service, property conditions & facilities The location to metro and parking on premises for free near central London was awesome ##### Verified traveller Stayed 2 nights in Aug 2019 ### 2/10 Terrible #### Verified traveller Aug 16, 2019 Disliked: Cleanliness, amenities, property conditions & facilities Bad conditions of the room: stained blankets and dirty bath. ##### Verified traveller Stayed 5 nights in Aug 2019 ### 2/10 Terrible #### Grzegorz Aug 15, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst stay ever !!! This was the worst stay ever. Rooms were in bad condition, the bed was falling apart and the stay of the bathroom is hard to describe. Additionally, I was bitten by bed bugs. When I showed the photo of one to the owner, she not only was not surprised but also did not recognize the problem. I not only do not recommend, I worn you to stay away from this place. ##### Grzegorz Stayed 4 nights in Jul 2019 ## Expedia's Latest Trends ### Hotels > [The Bailey's Hotel London Kensington](https://www.expedia.ca/London-Hotels-The-Baileys-Hotel-London.h523223.Hotel-Information) > > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.ca/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)