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Reviews of NOX HOTELS - West Hampstead

3 out of 5
NOX HOTELS - West Hampstead
291-293 West End Lane, West Hampstead, London, England

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 30 reviews" "
Rating 8 - Good. 13 out of 30 reviews" "
Rating 6 - Okay. 2 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Tara

Liked: Cleanliness, amenities, property conditions & facilities
This "hotel" is more like a building full of studio apartments. Having an actual closet and kitchen area was amazing in London, especially at this price. However, as I learned the hard way, reception isn't staffed after 6 at night. DO NOT lose your key. I had to book another hotel for the night because of not being able to get through to their emergency number (that may have been connectivity issues). Otherwise, it's a great place for the money in a nice area. It's just not very central so be prepared for time on the tube.
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, room comfort
Great Price, Location
Nice hotel, just 10/15 mins on tube into Central London. Very clean and well maintained. Nice area and plenty of places to eat. Staff very friendly.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Lovely venue and lovely room but the staff were rather rude and unfriendly.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2021

8/10 Good

Nashai

Travelled with family
Liked: Cleanliness, room comfort
Good stay
Was a good stay had all the good things even had a hob and microwave so that made it better just didn’t know the checkout time and had a angry cleaner who was abit rude when I overstayed my check out time but other then that was good stay.
Stayed 1 night in Jan 2021

10/10 Excellent

Kayleigh

Travelled with group
Liked: Cleanliness, room comfort
Perfect stay
Nice place more like an apartment block than a hotel. Clean and tidy with good amenities and close to tube station and overground
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 21 nights in Nov 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in May 2020

2/10 Terrible

Emmanuel

Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near shops. Very clean. Great to have self contained facilities.
Stayed 6 nights in Jan 2020

8/10 Good

Adva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great stay, only one issue
The place is great, location is FATASTIC. lots of great cafes and restaurants arounds, service is great, stuff are nice, very clean! Only thing is that there is no lift and the reception to take the key is a bit away from the building. It's not that bad it's just important to know befroe in case you have big/heavy laguage.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
close to train station; cleaninless, small room but well equipped.
Stayed 1 night in Nov 2019

8/10 Good

Louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Frederick

Liked: Cleanliness, staff & service, room comfort
windows
the room and contents were good everything was clean towels changed every day,reasonably quiet although there was some door banging especially after midnight some one was banging on the front door for quite a while,the only really negative for us was the windows they need changing the temp in the night was in the minus and it was blowing a gale through the windows please look at these.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very new nice and clean. Room was very well equipped. We had a standard room and it was tiny so felt a bit clostrophobic.
Stayed 1 night in Nov 2019

10/10 Excellent

Gbenga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class accommodation in West Hampstead.
The room was exceptionally clean and comfortable. Fantastic location.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property, only one thing to make it better. The aircon control was not visible (eventually found in a drawer). Why not add a picture of it and the tv remote to the welcome letter. That way guests will know what to look for.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean and quiet, close to the rail links with shops etc
Stayed 1 night in Jun 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in West Hampstead
We were really pleased with the room, very recently updated, clean and comfortable, would definitely book again.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便，生活機能好
有廚房可煮食很方便，但小廚房有扇裝飾用外門，要用廚房時需打開它，反而防礙進出，那扇門造成不便。
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
小巧，交通方便
有廚房可煮食，省下不少餐費。雖不在市中心，但近巴士地鐵站，交通方便。沒電梯，樓梯有點高且陡，有大行李不太方便。
Stayed 3 nights in Feb 2020

10/10 Excellent

Stefano

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality / price ratio.
Very nice place to stay in London at a reasonable price. Safe and quiet neighborhood, but full of life and with a bunch of very good restaurants at walking distance. Close to transportation to London city center and to trains to Luton Airport. Building totally renovated, comfy beds. Reception staff is superlative and they can store your luggage all day after check-out too. Room not very large but smart for 2 persons, kitchenette is useful for breakfast or a simple cooking. Some minor bugs to solve (i.e.: some hooks at doors could be useful, shower doors do not close perfectly) but they really will not affect your stay at all. I lived at 3rd floor and it has been very quiet, even if facing the street next to a pub during weekend.
Stayed 2 nights in Jan 2020

10/10 Excellent

GIANLUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war sehr sauber und schön ausgestattet. Die Lage war auch sehr schön. Es war etwas schwer zu finden und die Rezeption ist getrennt. Da muss man aufmerksam sein. Ansonsten super für ein Wochenende in London.
Stayed 2 nights in Nov 2019

8/10 Good

YURIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Frage mich wieso man in so einem kleinen Zimmer Kochnische usw braucht, aber kaum Platz für Koffer und Kofferinhalt. Zimmer nach hinten war ruhig, aber es gibt 2 Gartenlokale! Nach vorne sehr laut. Für das was geboten wird , fast zu teuer. Aber das ist London.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019