Cocktail bar, golf course views, open daily
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Reviews of Mercure Orléans Portes de Sologne

4 out of 5
Mercure Orléans Portes de Sologne
200 Allee des Quatres Vents, Parc De Limere, Ardon, Loiret

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 163 reviews" "
Rating 8 - Good. 55 out of 163 reviews" "
Rating 6 - Okay. 11 out of 163 reviews" "
Rating 4 - Poor. 7 out of 163 reviews" "
Rating 2 - Terrible. 4 out of 163 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Hotel dog friendly
Good dinner and breakfast. Very dog friendly. Not so grand so didn’t worry about taking the dogs in. The dogs came to the dining room for dinner and breakfast and were given bowls of water. All in all comfortable and serviceable.
Stayed 1 night in Dec 2023
Response from delphine on Feb 2, 2024
Thank you very much for your comments.Regards,

10/10 Excellent

John

Stayed 2 nights in May 2023
Response from delphine on Oct 8, 2023
Merci pour cette excellente note !Cordialement,

10/10 Excellent

Alice

Liked: Cleanliness, property conditions & facilities
Beautiful environment on the golf course , room is comfortable and breakfast is excellent 10 min away from city center by car
Stayed 2 nights in Sep 2023
Response from delphine on Sep 13, 2023
Thank you for yopur coments and your notation.Regards,

8/10 Good

Celine

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Filiz on Aug 1, 2023
Chère cliente,Nous vous remercions d'avoir pris le temps de partager votre expérience.Toute l'équipe du Mercure Orléans Portes de Sologne vous remercie pour votre belle note et espère pouvoir vous accueillir à nouveau pour une prochaine expérience. Cordialement

10/10 Excellent

Lorraine

Stayed 1 night in Apr 2023
Response from Delphine on May 18, 2023
BonjourMerci pour cette excellente note !Au plaisir de vous revoir,

10/10 Excellent

Flavio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in a golf course, surrounded by greenery. Nice location. The hotel was modern and well equipped, particularly liked the nespresso machine available in your room. Restaurant was also good, we had dinner and breakfast there. Not sure they had enough staff on, check in took a little longer because there was just one person at the desk busy with calls and other people, but overall a pleasurable stay.
Stayed 1 night in Aug 2022
Response from delphine on Sep 10, 2022
Thank you very much for your nice coments ! We hope to see you soonRegards, Delphine

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location staff friendly and polite
Stayed 4 nights in Aug 2022
Response from delphine on Sep 8, 2022
thank you for your coments ! Regards, Delphine

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disabled parking not adjacent to Building Making loading unloading impossible Accessible room 10 rooms from Lift
Stayed 1 night in May 2022
Response from delphine on Jun 19, 2022
Dear Sir , We thank you for your coments and we are sorry that your stay did not go as well as you had hoped. Regards,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Nov 2021
Response from delphine on Nov 18, 2021
Dear guest, Thank you for your comments. Regards,

10/10 Excellent

Anthony J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming, comfortable, good food, a good stay.
The hotel was comfortable and welcoming. Our room was fine. The shower room, however, was in need of some basic maintenance. The plug in the sink did not work, the lavatory paper holder was loose, as was the shaving mirror. It was a pity because everything else was very good. The staff were extremely helpful and pleasant, the food good, particularly the breakfast, which we were pleased to find started at 06:30. We were on a tight schedule, so that was really helpful. We would certainly stay there again. The small maintenance issues should be easily remedied, and though, not right, did not detract from what was a very pleasant stay.
Stayed 1 night in Nov 2021
Response from delphine on Nov 11, 2021
Dear Sir, Thank you for your excellente note and your coments ! We hope to see you again, Regards

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff!
Absolutely lovely staff, they were kind enough to arrange flowers for our room as a wedding anniversary surprise.
Stayed 1 night in Aug 2021
Response from delphine on Sep 10, 2021
Dear Madam, Thank you for your coments. Regards, Delphine

8/10 Good

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overnight stay
Took a long time to check out as receptionist always on the phone which seems to take priority. Rooms a bit small.
Stayed 1 night in Jul 2021
Response from Delphine on Jul 27, 2021
Dear Sir, Thank you for coments. Regards, Delphine

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Really comfortable room, was given an upgrade with a balcony. Breakfast choice considering COVID was excellent, tray prepared and could eat it in the restaurant or on terrace outside. Will stay again
Stayed 2 nights in Jun 2020
Response from delphine on Jun 16, 2020
Dear Guest, We really thank you for your comments. Have a nice day ! Regards,

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Really accomodating hotel, upgraded my room too. Social distancing in place, clean and great breakfast options considering Covid catering restrictions. Very comfortable bed and quiet.
Stayed 1 night in Jun 2020

10/10 Excellent

Annie, MONTREAL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Golf Club beautiful view from the room balcony available
Stayed 3 nights in Dec 2019
Response from delphine on Jan 8, 2020
Thank you Annie for your note and your comments. Regards,

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make sure Balneades is Included
Best part of this hotel is the balneades next door. Make sure your room price includes it. The listing on hotels.com seems pretty clear it is included (it’s not listed as an extra charge anywhere like breakfast or pets”. Luckily front desk understood confusion and included it. Nice clean business style hotel with small rooms slightly out of the way location but handy for just passing through
Stayed 1 night in Dec 2019
Response from Delphine on Jan 2, 2020
Dear Renee, Thank you for taking the time to leave your impressions. We hope to see you again very soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location . Excellent service. Rooms to a good standard
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Excellent waiter for dinner. More gluten free options needed for dinner and breakfast. Nice view from dinning room.Rooms were fine.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is ok exept the room phone out off order.
Stayed 1 night in Oct 2018
Response from A. TOULLERON on Oct 25, 2018
Bonjour, Je vous remercie de votre très belle note et regrette ce dysfonctionnement dans votre chambre. J'espère vous accueillir très bientôt dans notre établissement.

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from delphine on Feb 2, 2024
Merci pour votre avisCordialement,

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel, restaurant excellent
Très bon hôtel, bien situé en dehors de Orléans avec superbe ouverture vers la nature par son golf... A côté des Balneades. Chambre petite, mais bien fonctionnelle avec salle de bain/wc, grande télévision (avec Canal plus) et literie tres confortable. Mention très spéciale pour la restauration (petit déjeuner, dîner) +++++
Stayed 1 night in Dec 2023
Response from delphine on Feb 2, 2024
Merci beaucoup pour cet agréable commentaireCordialement,

6/10 Okay

Pascale

Liked: Room comfort
Stayed 1 night in Oct 2023
Response from delphine on Nov 7, 2023
Bonjour,Nous vous remercions pour votre avis et sommes désolés de lire que votre séjour n'ait pas été à la hauteur de vos attentes.Cordialement,

8/10 Good

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel pour golfeur
Hôtel au calme avec un golf et un centre de spa. Accueil efficace. Chambre confortable avec une salle de bain toute refaite avec goût. Pas très grands cependant et surtout sans machine Nespresso ou équivalent ce qui dénote par rapport a d'autres hôtels de même standing. Machine dans le hall mais sans dosettes facile d'accès. Bar simplicisme mais qui fait le job.Très bon petit déjeuner en revanche avec vue sur le plan d'eau d'un trou de golf et quelques beaux arbres. Plusieurs pour les chambres ce qui fait le prix. Xxx Hôtel au calme avec un golf et un centre de spa. Accueil efficace. Chambre confortable avec une salle de bain toute refaite avec goût. Pas très grands cependant et surtout sans machine Nespresso ou équivalent ce qui dénote par rapport a d'autres hôtels de même standing. Machine dans le hall mais sans dosettes facile d'accès. Bar simplicisme mais qui fait le job.Très bon petit déjeuner en revanche avec vue sur le plan d'eau d'un trou de golf et quelques beaux arbres. Plusieurs pour les chambres ce qui fait le prix Hôtel au calme avec un golf et un centre de spa. Accueil efficace. Chambre confortable avec une salle de bain toute refaite avec goût. Pas très grands cependant et surtout sans machine Nespresso ou équivalent ce qui dénote par rapport a d'autres hôtels de même standing. Machine dans le hall mais sans dosettes facile d'accès.
Stayed 1 night in Oct 2023
Response from delphine on Oct 14, 2023
Bonjour, Merci d'avoir pris le temps de partager votre expérience chez nous. Nous espérons vous revoir bientôt !Cordialement,

10/10 Excellent

ALAIN

Stayed 1 night in Sep 2023
Response from delphine on Oct 8, 2023
Merci pour cette excellente note !Cordialement,

10/10 Excellent

PARSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from delphine on Sep 13, 2023
Thank you very much for your notation.Regards,

10/10 Excellent

René

Liked: Cleanliness, staff & service, property conditions & facilities
Wir haben zweimal eine Nacht dort verbracht. Es hat an nichts gefehlt. Das Essen war auch sehr lecker und dann Personal sehr nett ;-)
Stayed 1 night in Jul 2023
Response from Filiz on Aug 6, 2023
Dear guest,Thank you very much for taking the time to share your experience. The whole team of Mercure Orléans Portes de Sologne is proud to know about your satisfaction and being a part of it.Best regards

4/10 Poor

Carole

Disliked: Staff & service, property conditions & facilities, room comfort
Décevant
TRÈS DÉCEVANT AUCUNE considération client. Chambre exiguë et non pratique. 45 min d’attente pour l’entrée 45 min d’attente pour le plat 45 min d’attente pour le dessert!!!! La manager nous dit qu’en effet elle n’a pas fait attention à notre table. Moquette sale. Drap taché. Refus de nous donner des serviettes pour l’espace spa. 3ème et dernier séjour chez vous. C’est inadmissible au vues de votre standing!!!!
Stayed 1 night in Jun 2023

8/10 Good

Jeanet Harboe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Filiz on Aug 1, 2023
Dear guest,Thank you very much for your feedback.It is with pleasure that we will welcome you again for a new experience among us !Best regards,

2/10 Terrible

Bernard

Stayed 1 night in Jul 2023

10/10 Excellent

René

Travelled with partner
Liked: Cleanliness
Sehr Ruhig Nettes Personal
Stayed 1 night in Jul 2023
Response from Filiz on Jul 17, 2023
Dear guest,Thank you very much for taking the time to share your feedback ! The whole tema of Mercure Orléans Portes de Sologne is thanking you for your comment about their work. We hope to welcome you again for a new experience among us.Best regards,

8/10 Good

ARNAUD

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bon hôtel très bien placé.
Stayed 3 nights in Jun 2023
Response from Filiz on Jul 2, 2023
Cher client,Nous vous remercions pour votre retour. C'est avec grand plaisir que l'on vous accueillera à nouveau dans notre beau cadre. Cordialement

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel am Golfplatz
Tolles Hotel am Golfplatz. Zimmer war sehr sauber. Der Service im Restaurant war gut. Insgesamt ein empfehlenswertes Hotel. Schade war nur, dass man nicht vom Hotel aus in den Wäldern wandern konnte.
Stayed 1 night in May 2023
Response from Delphine on May 18, 2023
Thank you for your notation ans coments !See you soonRegards,

4/10 Poor

Laurie

Disliked: Room comfort
Stayed 3 nights in Apr 2023
Response from Delphine on May 18, 2023
Bonjour,Nous sommes désolés de lire que votre séjour n'ait pas été à la hauteur de vos attentes.Cordialement,

6/10 Okay

Elodie

Stayed 1 night in Apr 2023
Response from Delphine on May 18, 2023
Bonjour,Nous vous remercions d'avoir partagé votre avis.Cordialement,

10/10 Excellent

Thierry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Établissement de qualité dans un bel écrin de verdure. Petit déjeuner très varié. Personnel aux petits soins.
Response from Filiz on Mar 26, 2023
Cher client,Nous vous remercions d'avoir partagé votre expérience avec nous.L'équipe est ravie d'avoir contribué à votre satisfaction et c'est avec plaisir que nous vous accueillerons à nouveau.Cordialement,

10/10 Excellent

William

Stayed 1 night in Mar 2023
Response from Filiz on Mar 26, 2023
Cher client,Nous vous remercions pour cette belle note. Au plaisir de vous accueillir à nouveau.Cordialement,

10/10 Excellent

Jamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from delphine on Mar 18, 2023
Un grand merci pour cette execellente note !Au plaisir,

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super !
Parfait je recommande !!!!!
Stayed 1 night in Jan 2023
Response from Filiz on Feb 2, 2023
Bonjour Madame,Nous vous remercions d'avoir pris le temps de partager sur votre expérience dans notre hôtel. Nous serons ravi de vous accueillir à nouveau pour renouveler cette belle expérience. Cordialement, Filiz

10/10 Excellent

Jean Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A refaire au calme et pratique.
Très bon hôtel. Personnel présent et à l écoute. Au calme literie confortable. Température réglable silencieuse. Le petit-déjeuner est de qualité et copieux avec des produits frais avec vue sur l étang et le golf.
Stayed 1 night in Dec 2022
Response from delphine on Jan 8, 2023
Merci pour votre excellente note! Cordialement, Delphine

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from delphine on Nov 26, 2022
Merci beaucoup pour cette excellente note ! Cordialement,

10/10 Excellent

Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel in toller Ruhelage. Sehr nettes Personal.
Stayed 1 night in Sep 2022
Response from delphine on Sep 17, 2022
Thank you very much for your coments ! Regards, Delphine

10/10 Excellent

LAURENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cocon agréable
Séjour en couple agréable et cocooning
Stayed 1 night in Aug 2022
Response from delphine on Sep 8, 2022
Merci beaucoup pour votre commentaire et votre très belle note ! Cordialement, Delphine

10/10 Excellent

J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Voor de golf liefhebbers: op de golfcourse. Ligt in een mooie, rustige omgeving. Moderne, schone kamers met safe en koelkast. Binnen loopafstand is niets te beleven, ook geen restaurants, maar het restaurant in het hotel is prima.
Stayed 1 night in Aug 2022
Response from delphine on Aug 17, 2022
Thank you very much for your coments ! We hope to see you soon ! Regards,

10/10 Excellent

J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gewoon - goed!
Stayed 1 night in Aug 2022
Response from delphine on Aug 17, 2022
Thank you ! Regards,

8/10 Good

Linus

Stayed 1 night in Aug 2022
Response from delphine on Aug 17, 2022
Merci pour votre note ! Cordialement,

10/10 Excellent

J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi, modern hotel, in een mooie rustige omgeving vlak bij Orléans. Gunstige tussenstop op weg naar het zonnige zuiden.
Stayed 1 night in Aug 2022
Response from delphine on Aug 17, 2022
Thank you for your comments. Regards, Delphine

10/10 Excellent

christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel et restaurant exceptionnels
C’est la troisième fois que nous passons une nuit dans cet hôtel… rien à dire… tout est OK ! Nous dînons à chaque fois sur place… cette fois ci le dîner était exceptionnel !
Stayed 1 night in Jul 2022
Response from delphine on Aug 17, 2022
Bonjour, Merci pour cet agréable commentaire et votre excellente note ! Au plaisir de vous revoir ! Cordialement, Delphine

8/10 Good

Martial

Stayed 1 night in Jun 2022
Response from delphine on Jun 25, 2022
Merci pour votre bonne note ! Cordialement,