Standard Room, 1 Queen Bed with Sofa bed
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Reviews of Royal Hotel

2 out of 5
Royal Hotel
5620 44th St, Lloydminster, AB

Reviews

8.8

Excellent

Rating 10 - Excellent. 336 out of 667 reviews" "
Rating 8 - Good. 243 out of 667 reviews" "
Rating 6 - Okay. 62 out of 667 reviews" "
Rating 4 - Poor. 13 out of 667 reviews" "
Rating 2 - Terrible. 13 out of 667 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing to deal with but the building is quite old and could use some upgrades. It was clean and quiet.
Stayed 1 night in Apr 2024
Response from Angela - Front Office Manager on Apr 18, 2024
Hi Shayla, Thank you for your 4 out of 5 review ! We are thrilled to hear you appreciated our clean, quiet rooms and our staff's customer service :) Thank you again and have a wonderful day.

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and it felt safe.
Stayed 1 night in Apr 2024
Response from Angela - Front Office Manager on Apr 18, 2024
Hi Michele, Thank you for your 5 out of 5 review ! We are happy to hear we were able to provide you with a quiet and comfortable stay. Have a fabulous day.

10/10 Excellent

karan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy parking and comfortable stay
Stayed 2 nights in Mar 2024
Response from Angela - Front Office Manager on Apr 18, 2024
Hi Karan, Thank you for your 5 out of 5 review. We are pleased to hear we were able to provide you with a comfortable stay. Have a wonderful day.

4/10 Poor

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Rood staff
Stayed 1 night in Mar 2024
Response from Angela - Front Office Manager on Apr 4, 2024
We are sorry we did not meet your expectations. Thank you for your feedback, and we hope you find more suitable accommodations in the future.Have a great day.

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire room and hallways were exceptionally clean and well maintained. Staff were polite and responded quick to my requests. Our dinner at Maggie May's restaurant was fantastic, like a diner with soup and salad included. The hotel is close to shopping and restaurants. We always stay here and have no reason to go anywhere else.
Stayed 4 nights in Mar 2024
Response from Angela - Front Office Manager on Mar 28, 2024
Hi Jeanne, Thank you for your amazing review ! We are glad to hear you enjoyed our clean and well maintained rooms, customer service and the on-site restaurant. It is our pleasure having you stay with us and we will see you next time you are in Lloydminster. Have a fabulous day !

10/10 Excellent

karan

Stayed 4 nights in Mar 2024
Response from Angela - Front Office Manager on Apr 18, 2024
Hi Karan, Thank you for your wonderful review :) we look forward to welcoming you back in the future.Have a great day.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Feb 2024
Response from Angela - Front Office Manager on Mar 20, 2024
Good morning Jason, Thank you for your 5 out of 5 review. We are thrilled you enjoyed your stay and look forward to welcoming you back in the future.Have a wonderful day,

6/10 Okay

Randy

Travelled with partner
Liked: Cleanliness, staff & service
We liked our room but the door to the outside would not open with the key cards. Hotel said they would send maintenance around to change the battery but nobody came all weekend. Had to always walk around and enter through the hallway door.
Stayed 2 nights in Mar 2024
Response from Angela - Front Office Manager on Mar 12, 2024
Good morning Randy, Thank you for the 3 out of 5 review. We are happy you liked the room and we apologize for the confusion regarding your outside access. The issue should have been resolved when it was reported. We have put procedures in place to prevent this from happening in the future. If you have any other concerns, please contact management. Have a great day.

10/10 Excellent

Calvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best stays for a very reasonable price. Friendly and helpful staff. Comphy bed and pillows. Clean room with access to our from the outside and am inside hallway. There is a restaurant on the first floor as well with friendly staff. I wish most cities had an option like this place. Clean bathrooms with a really nice powerful hot shower. I will stay here everytime I come through town in the future. Thank you guys!
Stayed 1 night in Feb 2024
Response from Angela - Front Office Manager on Mar 6, 2024
Hi Calvin, Thank you for your amazing review ! We are thrilled to hear that you enjoyed our clean rooms, comfortable bed and pillows, our customer service and reasonable pricing :)It is our pleasure having you stay with us and we look forward to welcoming you back. Have a wonderful day.

2/10 Terrible

Corrine

Stayed 1 night in Mar 2024
Response from Angela - Front Office Manager on Mar 28, 2024
Hi Corrine, I looked up your reservation and I can see that you did not have a credit card at check in for security deposit/incidentals. As per our company guidelines we must have a bank issued credit card at check-in. I understand that this was an inconvenience to you but this information is stated on the Expedia website. Hope you have a great day,

8/10 Good

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and handy. Fitness facility was great. Sofa bed wasn’t comfortable but most aren’t.
Stayed 1 night in Feb 2024
Response from Angela - Front Office Manager on Feb 13, 2024
Good morning Travis, Thank you for your 4 out of 5 review. We are happy to hear you enjoyed our fitness facilities and our clean rooms. We appreciate your kind words and hope to welcome you back in the future.Have a great day,

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 3 nights in Feb 2024
Response from Kris - Front Desk Agent on Feb 10, 2024
Hi Patricia, Thank you for your 4 out of 5 review. We are happy to hear you enjoyed your stay and hope to welcome you back. Have a wonderful day.

8/10 Good

Mindy

Stayed 1 night in Jan 2024
Response from Angela - Front Office Manager on Mar 28, 2024
Hi Mindy, Thank you for your review. We are pleased to hear you enjoyed your stay and we hope to welcome you back in the future.

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Jan 2024
Response from Angela - Front Office Manager on Jan 18, 2024
Hi David, Thank you for your 3 out of 5 review. We are happy you enjoyed your stay and if there is anything we can do to make your next stay more comfortable, please let us know. Have a great day,

10/10 Excellent

Marie-Pier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Angela - Front Office Manager on Jan 10, 2024
Hi Marie-Pier, Thank you for your 5 out of 5 review. We are glad that you enjoyed your stay with us and we hope to see you again in the future. Thank you and have a wonderful day.

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Angela - Front Office Manager on Jan 10, 2024
Hi Alex,Our policy is that you need a credit card at check in for incidentals, this information is on the Expedia website. When making a reservation online it is always best to read all of the policies and information provided.Thank you.

10/10 Excellent

Glen

Stayed 2 nights in Dec 2023
Response from Angela - Front Office Manager on Jan 18, 2024
Hi Glen, Thank you for your 10 out of 10 review. It is always a pleasure having you stay with us. Have a great day,

10/10 Excellent

Shemika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay always. 10/10 would recommend.
Stayed 1 night in Dec 2023
Response from Angela - Front Office Manager on Jan 5, 2024
Hi Shemika, Thank you for your 10 out of 10 review ! It is our pleasure having you stay with us and we will see you next time you are in town. Have a great day !!

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Angela - Front Office Manager on Jan 5, 2024
Good morning Gillian, Thank you for your 5 out of 5 review. We are thrilled to hear you enjoyed your stay with us and we hope to welcome you back in the future. Have a wonderful day !

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice stay at the Royal. Room was clean and comfy
Stayed 1 night in Dec 2023
Response from Angela - Front Office Manager on Dec 11, 2023
Good morning Marilyn, Thank you for your 4 out of 5 review ! We are very happy to hear you enjoyed our clean and comfy rooms. We look forward to seeing you again. Have a wonderful day !

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2023
Response from Angela - Front Office Manager on Dec 6, 2023
Hi David, Thank you for your 4 out of 5 review. We are glad that you enjoyed your stay with us and we look forward to seeing you again.Have a fabulous day,

6/10 Okay

Tarla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean which is the most important but it is very dated. Cheap hotel so you get what you pay for. Check In was easy and staff friendly.
Stayed 1 night in Dec 2023
Response from Angela - Front Office Manager on Dec 6, 2023
Hi Tarla, Thank you for your review. We are happy you enjoyed our reasonable pricing, clean rooms and friendly staff. Hope you have a wonderful day,

10/10 Excellent

Chris

Stayed 1 night in Nov 2023
Response from Angela - Front Office Manager on Dec 6, 2023
Good morning Chris, Thank you for your 10 out of 10 review. We are thrilled to hear you enjoyed your stay and hope to welcome you back next time you stay in Lloydminster.Have a wonderful day,

10/10 Excellent

Ramachandran, Woodstock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient interiors. Friendly staff and quick check in. Things that happen like clock work from check in to check out are an important part of staying out of town.
Stayed 1 night in Nov 2023
Response from Angela - Front Office Manager on Nov 28, 2023
Good afternoon Ramachandran, Thank you for your 5 out of 5 review ! We are glad that you enjoyed our customer service, clean rooms and smooth check in and check out. It was our pleasure having you stay with us and we look forward to welcoming you back.Have a wonderful day !

10/10 Excellent

Lennie

Liked: Cleanliness, staff & service, property conditions & facilities
Booked our room on the qt as we decided to attend a function in Saskatchewan at the last minute. Lloydminster was the halfway point. Easy to find. Friendly staff. Given bottled water and cookie on check in. They have a restaurant attached which is convenient.
Stayed 1 night in Nov 2023
Response from Angela - Front Office Manager on Nov 28, 2023
Good afternoon Lennie, Thank you for your amazing review. We are thrilled to hear you enjoyed your stay with us and we look forward to welcoming you back.Have a fabulous day !

10/10 Excellent

Leiann

Stayed 1 night in Nov 2023
Response from Angela - Front Office Manager on Nov 20, 2023
Good morning, Thank you for your 10 out of 10 review. We are glad to hear you enjoyed your stay with us and look forward to welcoming you back :)Have a wonderful day !

10/10 Excellent

Nathan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a night there while passing through. Basically slept and showered. Would be nice to have continental breakfast but still good quality room for the price.
Stayed 1 night in Nov 2023
Response from Angela - Front Office Manager on Nov 14, 2023
Hi Nathan, Thank you for your 5 out of 5 review. We are happy to hear you enjoyed your stay and hope to welcome you back.Have a wonderful day,

10/10 Excellent

Donna

Stayed 1 night in Oct 2023
Response from Angela - Front Office Manager on Nov 3, 2023
Hi Donna, Thank you for your 10 out of 10 review ! We are glad to hear you enjoyed your stay with us and we look forward to seeing you next time you are in town.Have a wonderful day.

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Angela - Front Office Manager on Nov 3, 2023
Good morning Sharon, Thank you for your 10 out of 10 review. We are thrilled to hear you enjoyed your stay with us and we look forward to welcoming you back :)Have a great day.

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable all for a good price.
Stayed 1 night in Oct 2023
Response from Angela - Front Office Manager on Oct 31, 2023
Hello Adam, Thank you for your great review ! We are happy to hear you enjoyed your quiet and comfortable stay with us.We hope to see you again. Have a fabulous day.

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will give it a seven out of 10
For an older hotel that was remodelled it was in very good condition and rooms were very comfortable the only downfall was the restaurant was closed and it should be reported whether or not the restaurant would be opened as there’s only one person running it and they closed on weekends
Stayed 1 night in Oct 2023
Response from Angela - Front Office Manager on Oct 24, 2023
Good morning Kerry, Thank you for your 8 out of 10 review. We are glad that you enjoyed your stay with us. The restaurant on site is independently owned and operated, they decide their business hours. On the Expedia website it does state that the restaurant is open select days. Have a wonderful day.

10/10 Excellent

Glen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my home away from home basically, comfortable, clean, reasonably priced, can't go wrong! Staff are great and special shout out to the cleaning staff, I have stayed here prob 50-60 time and have yet to see an unclean room, great eye for detail. Thanks
Stayed 1 night in Oct 2023
Response from Angela - Front Office Manager on Oct 24, 2023
Hi Glen, Thank you for your amazing review ! We are so pleased that we are your home away from home and it is our pleasure having you stay with us :)Have a fabulous day,

8/10 Good

Hakon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good , only problem restaurant in hotel was closed. Clised every sunday and stat holidays. Made eating a little awkward.
Stayed 1 night in Oct 2023
Response from Angela - Front Office Manager on Oct 17, 2023
Hi Hakon, Thank you for your 8 out of 10 review. We are pleased to hear you enjoyed your stay. The on site restaurant is independently owned and operated. They decide their own hours.I hope you have a wonderful day.

8/10 Good

Thomas Geoffrey, Rocky Mountain House

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Angela - Front Office Manager on Oct 17, 2023
Hi Thomas, Thank you for your 4 out of 5 review. We are glad to hear you enjoyed your stay at the Royal Hotel.Have a wonderful day.

8/10 Good

Shelley

Stayed 1 night in Oct 2023
Response from Angela - Front Office Manager on Oct 31, 2023
Hi Shelley, Thank you for your 4 out of 5 review. We are glad to hear you enjoyed your stay with us and we hope to welcome you back in the future.Have a great day.

10/10 Excellent

Joan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and super comfy bed
Super comfy bed and really clean room. Highly recommend. I didn't have my dog with me but if I did it would be the perfect place to stay!
Stayed 1 night in Oct 2023
Response from Angela - Front Office Manager on Oct 4, 2023
Hi Joan, Thank you for your wonderful review ! We are thrilled to hear you enjoyed our clean and comfortable rooms. We look forward to welcoming you back :)Have a great day.

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week in lloydminster
We came to Lloydminster for the dog show. The dog friendly rooms opened onto a grass courtyard that had poop bags and trash cans The grab and go breakfast has lots of choices for a cold breakfast The restaurant food was wonderful
Stayed 3 nights in Sep 2023
Response from Angela - Front Office Manager on Oct 2, 2023
Good afternoon Ann, Thank you for your 10 out of 10 review ! We are thrilled to hear you enjoyed our pet friendly room, courtyard area and the grab & go breakfast items. We try our best to make all of our guests feel comfortable whether you are traveling alone or have a pet with you :)Have a wonderful day !

10/10 Excellent

Tyler

Stayed 2 nights in Sep 2023
Response from Angela - Front Office Manager on Oct 2, 2023
Hi Tyler, Thank you for your 5 out of 5 review ! We are glad that we have become your hotel of choice and we look forward to your next stay with us

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
That's where I stay when I go to Lloydminster every month and have for the past 6 years, can't beat it. Staff are great, room is great, bed is comfortable sleep like a dream.
Stayed 1 night in Sep 2023
Response from Angela - Front Office Manager on Oct 2, 2023
Hi Glen, Thank you for this wonderful review ! We are glad that you enjoy our customer service, friendly staff and comfortable beds .It is our pleasure having you stay with us and we look forward to seeing you next month.Have a great day !!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 1 night in Aug 2023
Response from Angela - Front Office Manager on Oct 2, 2023
Hi Donna, Thank you for your 5 out of 5 review ! We are glad that you had a great stay and we are happy that our customer service exceeded your expectations :) Have a wonderful day !

10/10 Excellent

Jason

Stayed 1 night in Sep 2023
Response from Angela - Front Office Manager on Sep 13, 2023
Hi Jason, Thank you for your 10 out of 10 review ! It is always a pleasure having you stay with us :) we will see you next time you're in town.Have a wonderful day !

10/10 Excellent

Richard

Stayed 4 nights in Sep 2023
Response from Angela - Front Office Manager on Oct 2, 2023
Good afternoon Richard, Thank you for your 5 out of 5 review ! We are thrilled you enjoyed your stay with and we look forward to welcoming you back :)Have a great day.

8/10 Good

Daniel, Sioux Lookout

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well maintained and good staff
Stayed 2 nights in Sep 2023
Response from Angela - Front Office Manager on Sep 4, 2023
Hi Daniel, Thank you for the 4 out of 5 review ! We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back :)Have a great day !

10/10 Excellent

Kevin

Stayed 1 night in Aug 2023
Response from Angela - Front Office Manager on Sep 1, 2023
Hi Kevin, Thank you for your 10 out of 10 review ! It is always a pleasure having you and your family stay with us and we look forward to welcoming you back :)Have a great weekend !

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay in town.
Stayed 3 nights in Aug 2023
Response from Angela - Front Office Manager on Aug 24, 2023
Hi Tyler, Thank you for your review ! It is a pleasure having you stay with us and we look forward to seeing you next time :) Thank you and have a great day !

10/10 Excellent

Teresa, Camrose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Kris - Front Desk Agent on Aug 22, 2023
Hi Teresa, Thank you for your 5 out of 5 review!! We are glad to hear you enjoyed your stay with us. Have a wonderful day!

6/10 Okay

Amber

Stayed 1 night in Aug 2023
Response from Kris - Front Desk Agent on Aug 18, 2023
Dear Amber, thank you for your review! Have a wonderful day!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always chose to stay here.
We always choose to stay here on our way through Lloydminster. Royal Hotel is always clean, we like that the rooms have King size beds, good pricing, and easy outside entrance to the rooms. Too bad they don't have a reliable restaurant, but they make do by offering packed lunches.
Stayed 1 night in Aug 2023
Response from Angela - Front Office Manager on Aug 16, 2023
Good morning Catherine, Thank you for your amazing review ! We are thrilled to hear we are your first choice of hotel when you stay in Lloydminster. It is a pleasure having you stay with us and we look forward to seeing you on your next stay.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Angela - Front Office Manager on Aug 16, 2023
Hi Catherine, Thank you for your 10 out of 10 review ! We appreciate you taking the time to review our property. Have a wonderful day !

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel and they loved my dogs
My stay was great with the Royal Hotel. Breakfast was great, beds were comfy, the front desk even offered my dogs treats for breakfast, and there are pet waste bags in the rooms. Definitely staying again if i pass back through.
Stayed 1 night in Aug 2023
Response from Kris - Front Desk Agent on Aug 12, 2023
Dear Kristina, Thank you for choosing to book with us at the Royal Hotel and taking the time to share a fantastic review! We are so happy to hear that you enjoyed your stay and we hope to welcome you again soon! Have a wonderful day!