Exterior

Reviews of Microtel Inn & Suites By Wyndham Lloydminster

3.5 out of 5
Microtel Inn & Suites By Wyndham Lloydminster
4257 44th Street, Lloydminster, SK

Reviews

8.6

Excellent

Rating 10 - Excellent. 394 out of 761 reviews" "
Rating 8 - Good. 246 out of 761 reviews" "
Rating 6 - Okay. 76 out of 761 reviews" "
Rating 4 - Poor. 25 out of 761 reviews" "
Rating 2 - Terrible. 20 out of 761 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Wayne

Business traveller, Travelled with group
Liked: Amenities
Located well

10/10 Excellent

Michael

Travelled with family
Liked: Amenities, property conditions & facilities
Property for the most part was good. We found some good on the floor in our room, no big deal. When we first got there we were not acknowledged right away even the individual was in front of us occupied with other things. Still overall it was a good stay
Stayed 1 night in Apr 2024

4/10 Poor

Jennifer

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Walls are paper thin, was right beside the ice machine (& pool) and could hear the ice machine drop new ice ALL night long like it was right in my room. Plus the staff come and take several buckets of ice at 5AM to stock the continental breakfast and make ALL kinds of noise. Rooms/bathrooms are ridiculously small. Will never stay here again.
Stayed 2 nights in Apr 2024
Response from Amy GSA on Apr 7, 2024
Dear Jennifer,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Lloydminster. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not have a comfortable stay due to noise from the pool and ice machine. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Kristie

Travelled with family
Liked: Amenities, property conditions & facilities
Front staff wasn’t the friendliest. The continental breakfast was excellent. The kids loved the pool. We were the first room right but the pool so that was terribly noisy in the evening until the pool closed at 10
Stayed 1 night in Apr 2024
Response from Amy GSA on Apr 7, 2024
Hi Kristie, I am sorry to hear you didn't feel like our front desk staff was as friendly as they could have been. We always pride ourself on exceptional customer service so this will certainly be a training opportunity for our associates. We are glad to hear your family enjoyed the breakfast and pool. Here at Microtel we always strive to exceed your expectations and hope to see you again soon.

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Amy GSA on Apr 7, 2024
Hi Tessa, thank you so much for taking the time to leave us with this great review. We hope you had a wonderful stay and would love to see you again soon.

10/10 Excellent

Heidi

Awesome staff
Stayed 10 nights in Mar 2024
Response from Amy GSA on Apr 7, 2024
Hi Heidi, thank you so much for taking the time to leave us a great review. I'm so glad to hear you had a positive experience with our staff. We hope you had a wonderful stay.

10/10 Excellent

Dodd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything seemed brand new.
Stayed 1 night in Mar 2024
Response from Amy GSA on Apr 7, 2024
Hi Dodd, thank you so much for taking the time to leave us this review. We hope you had a wonderful stay and look forward to seeing you again soon.

10/10 Excellent

Rajneesh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe
Stayed 1 night in Mar 2024
Response from Amy GSA on Apr 1, 2024
Hi Rajneesh, thank you for taking the time to leave us some feedback. We are so happy to hear you found our hotel to be clean and safe and hope to see you again soon.

10/10 Excellent

Heather

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 1 night in Mar 2024
Response from Larissa on Mar 25, 2024
Dear Heather Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Lloydminster. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Dmitri

Stayed 2 nights in Mar 2024

2/10 Terrible

Nicholas

Stayed 2 nights in Mar 2024
Response from Regional General Manager on Mar 19, 2024
Thanks Nicholas for speaking with me over the phone regarding your recent stay .It is rather unfortunate to hear that this rating was done in an error but like mentioned , the team will continue to work smart and hard to ensure that all of our guests have an amazing experience during their stay .Thank you for the business and we look forward to welcoming you back whenever travels bring you to the border city .Sincerely,Mathew A.

10/10 Excellent

Beverly, Hafford

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here
Stayed 2 nights in Mar 2024
Response from RDM-Mandy on Mar 25, 2024
HI Beverly,thank you for your amazing review. We are glad to see your enjoyed your stay with us.

10/10 Excellent

SHARON

Stayed 1 night in Mar 2024
Response from Amy GSA on Apr 7, 2024
Hi Sharon, thank you for taking the time to leave us with some positive feedback. We hope you had a wonderful stay and would love to see you again soon.

10/10 Excellent

Aaron

Stayed 2 nights in Mar 2024
Response from Amy GSA on Apr 1, 2024
Hi Aaron, thank you for taking the time to leave us some feedback! We hope you had a wonderful time with us and hope to see you again soon.

10/10 Excellent

Corinne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Great walk in shower.
Stayed 1 night in Mar 2024
Response from RDM-Mandy on Mar 7, 2024
HI Corinne,We are so happy to hear you enjoyed your stay with us and love the walk-in shower. We hope to see you again.

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like the smoking area outside the door!! There were butts all over the place. Gross!
Stayed 1 night in Feb 2024
Response from RDM-Mandy on Feb 28, 2024
HI Kim,We are saddened to hear that there was smoke butts all over the place and have addressed the issue. We hope that the rest of your stay was great and will see you again.

10/10 Excellent

Paul

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms
Stayed 1 night in Feb 2024
Response from RDM-Mandy on Feb 25, 2024
Hi Paul,We appreciate your feedback and are happy to hear you enjoyed your stay. Thank you for your 5 out of 5 review and we hope to see you again.

10/10 Excellent

martha

Liked: Cleanliness, staff & service, property conditions & facilities
I give thanks to Ms Ofel in the reception . We had an issue with the toilet that was dirty when we arrived, she handle the situation right away. Great job from her part.
Stayed 2 nights in Feb 2024
Response from RDM-Mandy on Feb 23, 2024
HI Martha,We are saddened to hear the room wasn't up to cleaning standards but extremely happy to hear it was corrected in a timely manner and you enjoyed your stay. We look forward to seeing you again.

8/10 Good

David, Edmonton

Business traveller
Liked: Cleanliness, staff & service
Very friendly staff. The lounge area was great for watching sports and enjoying a beverage and/or food.
Stayed 1 night in Feb 2024
Response from RDM-Mandy on Feb 23, 2024
HI David,We appreciate you taking the time to give us a review and are happy to hear you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Maclean

Stayed 1 night in Feb 2024
Response from RDM-Mandy on Feb 19, 2024
Thank you or your amazing review, we are so glad to hear you enjoyed your stay.

10/10 Excellent

Shaylis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services every time we stop here.
Stayed 1 night in Feb 2024
Response from RDM-Mandy on Feb 19, 2024
Thank you or your amazing review, we are so glad to hear you enjoyed your stay.

6/10 Okay

herbert

Stayed 3 nights in Dec 2023
Response from Frontdesk on Jan 24, 2024
HI Herbert,We are saddened to see that your stay wasn't a 5 out of 5. We strive to ensure all guests feel comfortable and enjoy their stay. We would love to see you again and hope you'll be able to have a better time.

10/10 Excellent

Pat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern facility
Stayed 1 night in Jan 2024
Response from Larissa on Jan 8, 2024
Hello Pat, I appreciate your positive review! We are glad you think our facility is up to date. We look forward to your next stay at Microtel.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Larissa on Jan 8, 2024
Good Afternoon Kelly I am pleased to hear you had such a positive stay. We appreciate you taking your time to leave a review.

10/10 Excellent

Joanne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Check in was quick.
Stayed 1 night in Dec 2023
Response from RDM-Mandy on Dec 19, 2023
Thank you for your amazing review. We appreciate all feedback and glad you enjoyed your stay.

4/10 Poor

Diane

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
They gave us a room that wasnt cleaned, bed unmade, keys were still in the room, we had to go back down, they then gave us another room, not properly stocked, had to ask for towels. The A/C was on in the room, had to call front desk for a maintainance man to come in to work on it
Stayed 1 night in Dec 2023
Response from RDM-Mandy on Dec 19, 2023
HI Diane,We are saddened to hear about the issues upon your arrival and stay. It is extremely important to us to make sure everyone has had a great stay from when you first walk in to when you check out. Unfortunately, we have had some glitches in our new system when this happened to you and apologies for the inconvenience.

8/10 Good

Morgan

Stayed 1 night in Dec 2023
Response from Larissa on Jan 8, 2024
Hi Morgan, thank you for such positive feedback. We hope everything was up to your expectations.

10/10 Excellent

Adriel

Stayed 3 nights in Dec 2023
Response from RDM-Mandy on Dec 19, 2023
HI Adriel,Thank you for your glowing review. We appreciate all your feedback and hope to see you again,

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from RDM-Mandy on Dec 19, 2023
HI Don,Thank you for your review. We would love to see you again and be able to wow you and get a 5 out of 5 review.

2/10 Terrible

Laura

Stayed 1 night in Dec 2023
Response from Mandy- RDM on Jan 9, 2024
HI Laura,We are saddened to hear that you didnt enjoy your stay at the Microtel. We strive to ensure everyone leaves happy and wants to come back. We hope that we can make sure your next stay with us is amazing.

6/10 Okay

wyatt

Business traveller
Liked: Cleanliness, staff & service
Meh wouldn’t stay agai.
Hotel was tiny hience the name. But def one of the more expensive ones out there. 190 for a 20sq with one ply toilet paper…..
Stayed 3 nights in Nov 2023
Response from RDM-Mandy on Dec 19, 2023
HI Wyatt,We are sad to hear you didn't enjoy your stay with us. it is our priority to make sure everyone enjoys their stay with us.

10/10 Excellent

Maria

The staff was incredibly helpful and on the ball. I can tell there is a great work culture there.
Stayed 2 nights in Dec 2023
Response from RDM-Mandy on Dec 19, 2023
Hi Maria,We appreciate your feedback and glad your enjoyed your stay. We will be sure to let all the staff know you noticed our great work culture.

2/10 Terrible

Jelaine

Travelled with family and small children
Disliked: Amenities
Not enough towels in room. Tub filled as i showered. Drunk man passed out outside my room
Stayed 2 nights in Nov 2023
Response from RDM-Mandy on Dec 4, 2023
HI Jelaine,We are sorry to hear about your bad experience. We do have front desk available 24/7 and they would have been able to help you to get the items you needed for your room. We hope next to see you come back and make your stay more enjoyable for you.

10/10 Excellent

Joshua

Stayed 2 nights in Nov 2023
Response from RDM-Mandy on Dec 19, 2023
HI Joshua,Thank you for the amazing review.

10/10 Excellent

martha

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 2 nights in Nov 2023
Response from RDM-Mandy on Nov 24, 2023
Hi Martha,Thank you for the 5 out of 5 review. We appreciate your feedback and hope to see you again soon.

6/10 Okay

Kalin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms a bit small
Stayed 2 nights in Nov 2023
Response from RDM-Mandy on Nov 20, 2023
Hi Kalin,Thank you for your review. We are sorry to hear that the rooms were a bit small for you during your stay. If there was anything we could do for a future stay, we would love to accommodate this for you.

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Definitely will stay here again, clean and well run. The staff upon check in were very patient with a difficult customer, better than half an hour to check in. I just came back later to check in.there are many transients about due to location possibly.but clean and a good experience overall
Stayed 1 night in Nov 2023
Response from RDM-Mandy on Nov 20, 2023
HI Darren,Thank you for your kind review! we are overjoyed to hear you enjoyed your stay and cant wit to see you come back!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
When there was a small issue with the heating system with my room, the staff was quick to remedy it. Excellent service.
Stayed 1 night in Oct 2023
Response from RDM-Mandy on Oct 30, 2023
HI Amy,Thank you for the 5 out of 5 review. We are glad to hear that our staff helped you so quickly with the heating issue and the service was excellent. We hope to see you again soon.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go-to place to stay in Lloydminster. The receptionist is hard working and always friendly. She will go the extra mile to make your stay comfortable.
Stayed 1 night in Oct 2023
Response from Mandy-RDM on Oct 29, 2023
Dear Maria,We are overjoyed to hear that you enjoyed your stay here and look forward to see you back.

6/10 Okay

Michael

Stayed 1 night in Oct 2023
Response from Mandy-RDM on Oct 29, 2023
Dear Micheal,We would love to know more with your review score. We strive to have all guest happy with there stay at the Microtel.

10/10 Excellent

Mel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stay
Super clean. Friendly staff. Excellent continental breakfast. Would definitely stay again
Stayed 1 night in Oct 2023
Response from RDM-Mandy on Oct 24, 2023
HI Mel,We are delighted to hear of your stay with us and are excited to see you enjoyed your time as well as the staff. We look forward to seeing you again.

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my new go-to place.
Stayed 1 night in Oct 2023
Response from Amy GSA on Oct 23, 2023
Hi Maria, thank you so much for taking the time to leave us this great review. I'm so glad to hear you've chosen us as your go to home away from home. We look forward to seeing you again soon.

10/10 Excellent

Merie

Stayed 1 night in Oct 2023
Response from Amy GSA on Oct 23, 2023
Hi Merie, thank you for taking the time to leave us some great feedback! We hope you had a wonderful stay and can't wait to see you again soon.

10/10 Excellent

Brad

Travelled with partner
Liked: Staff & service, property conditions & facilities
Decided to have an evening at the Casino, unfortunately didn’t get in til late but very much enjoyed the stay. Everything was just as it should be.
Stayed 1 night in Oct 2023
Response from Amy GSA on Oct 23, 2023
Hi Brad! Thank you for taking the time to leave us with some feedback. I'm glad you hear you had an enjoyable stay and we hope to see you again soon.

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Amy GSA on Oct 23, 2023
Hi Dion! Thank you for taking the time to leave us some feedback. We hope you had a great stay and look forward to seeing you again soon.

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating and great service when ever we needed something
Stayed 1 night in Sep 2023
Response from Regional General Manager on Oct 3, 2023
Dear David , Thank you for choosing the Microtel Inn & Suites Lloydminster during your recent visit to the border city . We are delighted to hear that our team were very accommodation and provided great service .I will be sure to share with them these kind words in a bid to encourage them to exceed your expectations during future stays .We cant wait to welcome you back .Yours in Hospiatlity ,Mathew A

10/10 Excellent

SIRT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a good comfortable hotel.
Stayed 2 nights in Sep 2023
Response from Amy GSA on Oct 23, 2023
Hi Sirt! Thank you so much for taking to time to leave us this great review. I'm so glad to hear you had a comfortable stay and hope to see you again soon.

8/10 Good

Jonathan

Stayed 1 night in Sep 2023
Response from Amy GSA on Oct 23, 2023
Hi Jonathan! Thank you for taking the time to leave us with us some great feedback. We hope you had a wonderful stay and look forward to seeing you again soon.

10/10 Excellent

Vanessa

Stayed 1 night in Sep 2023
Response from RDM-Mandy on Oct 24, 2023
Thank you for you 5 out of 5 review. We hope to see you again soon.

8/10 Good

Briana A

Stayed 1 night in Sep 2023
Response from Amy, Guest Service Agent on Oct 29, 2023
Thank you for your review. we hoped you enjoyed your stay and will see you again.