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Reviews of Hometowner Inn And Suites

2.5 out of 5
Hometowner Inn And Suites
4734 US-59 North, Shepherd, TX

Reviews

6.4
Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 2 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

6.8/10

Cleanliness

6.4/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

James, Dallas, TX

Disliked: Cleanliness, staff & service, property conditions & facilities
Showed signs of care but the room had many issues!
One can tell someone did a lot of work on the hotel, but major issues remain! Cockroaches in the room, the smoke detector hanging by its wires, the sink falling out of its counter, the toilet rocking, a roll of toilet paper with only enough on it for one use and no spare, gunk on the wall by the bed, the TV difficult to see cause it is somehow being converted to an analog signal before being distributed, tiny towels that one can barely dry oneself with it. The mattress and the sheets were clean. Big fridge and newer microwave (though when I opened the microwave a roach ran out of it.

4/10 Poor

Mary

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Door didn't unlock on first room. Moved to another room that hadn't been cleaned yet. The third room was acceptable.

8/10 Good

Mike, Albuquerque, NM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience.
Good front desk and customer service

10/10 Excellent

I travel a lot, AZ - Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice close to all the shopping stores
I always look for a good Motel always go through Expedia
Kitchen

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
it was ok