Title: Malacuna Liverpool Hostel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Malacuna Liverpool Travelers explore Liverpool's vibrant streets by day, then retreat to welcoming community spaces where they can unwind with snacks and good conversation ## Photo gallery for Malacuna Liverpool ![Interior - Malacuna Liverpool (Liverpool)](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/720477c9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Malacuna Liverpool (Liverpool)](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/cc3dff16.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Malacuna Liverpool (Liverpool)](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/27cd1b29.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Snack bar - Malacuna Liverpool (Liverpool)](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/8d89833e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Malacuna Liverpool (Liverpool)](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/4e7e7125.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near the historic Royal Albert Dock, PH Hostel Liverpool combines comfort with community spirit. Guests can read in the cozy library, pick up provisions at the grocery store, or meet fellow travelers at the bar where free WiFi keeps everyone connected. ## Reviews 7.6 Good ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Breakfast available - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=3134241&PinnedHotelID=3134241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=3134241&PinnedHotelID=3134241&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 21 - Jan. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=3134241&PinnedHotelID=3134241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=3134241&PinnedHotelID=3134241&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3134241&PinnedHotelID=3134241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3134241&PinnedHotelID=3134241&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3134241&PinnedHotelID=3134241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3134241&PinnedHotelID=3134241&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 17 of 17 rooms ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/0041dbb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 16 reviews ### Highlights Heating Private bathroom Local meal delivery service Pet friendly Laptop workspace Desk Desk chair Art supplies - 161 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Suite Room ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/545b2f2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Room 7.0 Good 2 reviews ### Highlights Heating Private bathroom Local meal delivery service Pet friendly Laptop workspace Desk Desk chair Art supplies - 226 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Bed in 4-Bed Dormitory Room ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/a861d73e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bed in 4-Bed Dormitory Room ### Highlights Heating Local meal delivery service Art supplies - 183 sq ft - Sleeps 1 - 2 Twin Bunk Beds ### View all photos for Bed in 6-Bed Dormitory Room ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/a861d73e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bed in 6-Bed Dormitory Room 8.0 Very good 2 reviews ### Highlights Heating Local meal delivery service Art supplies - 226 sq ft - Sleeps 1 - 3 Twin Bunk Beds ### View all photos for Bed in 8-Bed Dormitory Room ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/ae6f26b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bed in 8-Bed Dormitory Room 9.4 Exceptional 3 reviews ### Highlights Heating Local meal delivery service Art supplies - 323 sq ft - Sleeps 1 - 4 Twin Bunk Beds ### View all photos for Bed in 10-Bed Dormitory Room ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/ae6f26b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bed in 10-Bed Dormitory Room 7.0 Good 2 reviews ### Highlights Heating Local meal delivery service Art supplies - 301 sq ft - Sleeps 1 - 5 Twin Bunk Beds ### View all photos for Bed in 12-Bed Dormitory Room ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/ae6f26b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bed in 12-Bed Dormitory Room 10.0 Exceptional 1 review ### Highlights Heating Local meal delivery service Laptop-compatible safe Art supplies - 216 sq ft - Sleeps 1 - 6 Twin Bunk Beds ### View all photos for Family Room ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/ff678ca7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Heating Private bathroom Local meal delivery service Pet friendly Art supplies Travel crib - 151 sq ft - Sleeps 4 - 2 Twin Beds and 1 Twin Bunk Bed ### View all photos for Twin Room ![Twin Room](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/9e2e0217.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 10.0 Exceptional 1 review ### Highlights Heating Private bathroom Local meal delivery service Pet friendly Laptop workspace Desk Desk chair Art supplies - 108 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Economy Room ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/545b2f2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Economy Room ### Highlights Heating Private bathroom Local meal delivery service Pet friendly Laptop workspace Desk Desk chair Art supplies - 108 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for 6 Bed Mixed Dormitory Room ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/a861d73e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 6 Bed Mixed Dormitory Room ### Highlights Heating Local meal delivery service Pet friendly Art supplies - Sleeps 6 - 3 Twin Bunk Beds ### View all photos for 8 Bed Mixed Dormitory Room ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/ae6f26b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 8 Bed Mixed Dormitory Room ### Highlights Heating Local meal delivery service Pet friendly Art supplies - Sleeps 8 - 4 Twin Bunk Beds ### View all photos for 4 Bed Mixed Dormitory Room ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/a861d73e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 4 Bed Mixed Dormitory Room ### Highlights Heating Local meal delivery service Pet friendly Art supplies - Sleeps 4 - 2 Twin Bunk Beds ### View all photos for 10 Bed Mixed Dormitory Room ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/ae6f26b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 10 Bed Mixed Dormitory Room ### Highlights Heating Local meal delivery service Pet friendly Art supplies - Sleeps 10 - 5 Twin Bunk Beds ### View all photos for 6 Bed Female Dormitory Room ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/a861d73e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 6 Bed Female Dormitory Room ### Highlights Heating Local meal delivery service Pet friendly Art supplies - Sleeps 6 - 3 Twin Bunk Beds ### View all photos for Bed 6 Bed Female Dormitory Room ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134241/a861d73e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bed 6 Bed Female Dormitory Room ### Highlights Heating Local meal delivery service Art supplies - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLiverpool-Hotels-PH-Hostel-Liverpool.h3134241.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLiverpool-Hotels-PH-Hostel-Liverpool.h3134241.Hotel-Information) ## About the area Located in Knowledge Quarter, a neighborhood in Liverpool, Malacuna Liverpool is near a metro station. Liverpool Empire Theatre and The Beatles Story Museum are cultural highlights, and some of the area's activities can be experienced at Royal Albert Dock and Liverpool Pier Head Ferry Terminal. Looking to enjoy an event or a game? See what's going on at M&S Bank Arena or Anfield Stadium. [Visit our Liverpool travel guide](https://www.expedia.ca/Liverpool.dx6046241) [View more Hostels in Liverpool](https://www.expedia.ca/Liverpool-Hostels.d6046241-aaHostels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.40406%2C-2.97474&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FBmH31WH91SwPLMJs5d2hOKEBvY=) 56-60 Mount Pleasant, Liverpool, England, L3 5SH ### What's nearby - ![The University of Liverpool Victoria Building](https://images.trvl-media.com/place/6078937/a575ff5b-0d2a-4721-94a3-ee7387e830b4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Liverpool 6 min walk \- 0.5 km - ![Christmas reflections on a wet Sunday morning. Taken at Liverpool One on a Samsung S8. ](https://images.trvl-media.com/place/2122/d636cc4e-9e2b-457f-a901-2483952074a8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Liverpool ONE 7 min walk \- 0.7 km - ![Citysacpe and architecture surround Liverpool Lime Street and William Brown Street ](https://images.trvl-media.com/place/6078875/7ce9ccca-4745-41b2-a767-271616a01e81.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Liverpool Empire Theatre 9 min walk \- 0.8 km - ![Cavern Club which includes interior views and music](https://images.trvl-media.com/place/6161781/fb17e635-a727-44a7-a8aa-4e53b05459e4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cavern Club 14 min walk \- 1.2 km - ![Albert Dock which includes a bay or harbour and heritage architecture](https://images.trvl-media.com/place/6078825/35769d23-3941-4a25-b132-9a32ca7bbf38.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal Albert Dock 16 min walk \- 1.4 km ### Getting around - Liverpool Central Station 5 min walk - John Lennon Airport (LPL) 28 min drive ### Restaurants - Hibiki Sushi & Ramen 3 min walk - The Palm Restaurant & Grill 3 min walk - Genting Casino 2 min walk - Outpost 3 min walk - OSQA 3 min walk ## About this property ### Malacuna Liverpool Hostel near Liverpool Empire Theatre Located close to Liverpool ONE and Cavern Club, Malacuna Liverpool provides a grocery/convenience store, a free daily manager's reception, and a library. Be sure to enjoy a meal at Malacuna Liverpool Bar, the on-site restaurant. Free in-room WiFi, with speed of 25+ Mbps, and a bar are available to all guests. You'll also find perks like: - Continental breakfast (surcharge), smoke-free premises, and coffee/tea in the lobby - A TV in the lobby, local meal delivery service, and a 24-hour front desk - Luggage storage, tour/ticket assistance, and a gift shop Room features All 71 rooms include amenities such as free WiFi. 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Free WiFi 7.6 Good 153 reviews CA $56 CA $67 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=3107977&PinnedHotelID=3107977&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: GBP 9 for adults and GBP 9 for children - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Malacuna Liverpool Bar ### Things to do - Library - TV in common areas ### Family friendly - Art supplies - Grocery/convenience store - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store - Lockers - Luggage storage - Shared microwave - Shared refrigerator - Vending machine ### Guest services - Housekeeping (on request) - Multilingual staff - Tour and ticket assistance ### Business services - Coworking space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Stair-free path to entrance - Well-lit path to entrance ### More - 2 buildings - 5 floors - Built in 1846 - Communal living room - Local artist showcase - Locally-owned and organized tours and activities - Smoking not allowed - Victorian architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shampoo - Soap - Toilet paper ### Food and drink - Meal delivery service ### More - Heating - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of GBP 25 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only Up to 55 lbs per pet Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately GBP 9 for adults and GBP 9 for children - Pet fee: GBP 25 per pet, per stay - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Housekeeping is available for an additional fee and varies based on length of stay - Towels fee: GBP 4 per person, per stay (or guests may bring their own) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts major credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector Property Registration Number 15640070 ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This establishment has received its official star rating from VisitEngland, the National Tourist Board for England. ### Property is also known as Hatters Hostel Hatters Hostel Liverpool Hatters Liverpool Hatters Liverpool Hostel Hostel Hatters Hostel Hatters Liverpool Hostel Liverpool Hatters Liverpool Hatters Liverpool Hatters Hostel Liverpool Hostel Hatters Hatters Hostel Liverpool Hotel Liverpool ## Frequently asked questions ### Is Malacuna Liverpool pet-friendly? ### How much does it cost to stay at Malacuna Liverpool? ### How much is parking? ### What time is check-in at Malacuna Liverpool? ### What time is check-out at Malacuna Liverpool? ### Where is Malacuna Liverpool located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Malacuna Liverpool Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.4 Amenities ### 8.0 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 150 8 - Good 135 6 - Okay 58 4 - Poor 45 2 - Terrible 42 ## Reviews ### 10/10 Excellent #### Melissa Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great stay , perfect location. ##### Melissa Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Generoso Dec 31, 2025 Liked: Cleanliness, property conditions & facilities Good facilities. ##### Generoso Stayed 1 night in Dec 2025 ### 8/10 Good #### Edward Dec 14, 2025 Liked: Cleanliness, amenities Comfy bed, clean room. ##### Edward Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Generoso Dec 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities All good and meets my prefs. ##### Generoso Stayed 4 nights in Dec 2025 ### 8/10 Good #### Simon Dec 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and pleasant ##### Simon Stayed 2 nights in Nov 2025 ### 8/10 Good #### Annmarie Nov 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff are great room was standard clean and warm 👌 😀 thanks for the stay ##### Annmarie Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Edward Aug 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A great place Great place to visit. Staff are all really helpful. ##### Edward Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Loic Sep 22, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Room was very good, location also good. However, no kitchen is available, not even a fridge or kettle. ##### Loic Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Anna Jul 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Really good hostel - it was clean and quiet and in an excellent area. ##### Anna Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Julian Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Returning customer for the third year in a row, I loved the cleanliness, the comfy bed, the room was quiet , overlooking to the back yard, the staff very gentle and brilliant in every way; Close to the attractions, busses, train station, plenty of dining and eateries no matter what time of the day will definitely come back , thanks ##### Julian Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### simon philip Jun 24, 2025 Liked: Property conditions & facilities Friendly staff lovely clean rooms great location and very good rates ##### simon philip Stayed 4 nights in Jun 2025 ### 8/10 Good #### Josh Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were lovely, couldn’t fault it! ##### Josh Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Michael May 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quick and easy check in ...good location..calm and helpful staff. ##### Michael Stayed 1 night in May 2025 ### 10/10 Excellent #### Edward Jun 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff are all really nice, it's a good quality dorm for the price. ##### Edward Stayed 7 nights in Jun 2025 ### 8/10 Good #### Anna May 1, 2025 Liked: Cleanliness Easy to get to from Liverpool Lime St Station and a comfortable bed ##### Anna Stayed 4 nights in Apr 2025 ### 8/10 Good #### James Sep 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Booking this hotel, I questioned paying £80 for four adults on a Friday night ahead of a Mersyside Derby. However, we got there, the location is very central, the hostel was clean in itself, the lift looked a final destination style life. The room we got was great and exactly what I'd expect for £80 but clean, tidy, good spacious bathroom. Well worth the money we paid and would definitely return. Staff were not overly talkative but if thats my downfall from an £80 (£20pp) stay then so be it. ##### James Stayed 1 night in Sep 2025 ### 6/10 Okay #### Jasmine Oct 5, 2025 #### Okay but not suitable for longer stays Room was very cold, heating wasn't working - they are currently doing refurb works so think that may have been part of the problem. Staff were on the whole very friendly and helpful. There could be more consistency in service however - most staff didn't charge to make a cup of tea for instance but one morning another member of staff did charge so very much depends on who you get! Convenient that it's a few mins walk from the city centre. ##### Jasmine Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Kirsty Apr 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great for short stays The hotel was clean, convenient, and the beds were comfortable. We only stayed for one night to visit family in the Local cancer hospital, but for what we needed it was superb. ##### Kirsty Stayed 1 night in Dec 2024 ### 6/10 Okay #### William Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort For the first time I can remember I was asked for photo id or no stay. Eventually I found an old email sending a redacted copy of my passport and that was accepted. The confirmation email MAY have mentioned it but who reads those for a stay in the UK? Radiators obviously need bleeding as it sounded like we were bivvying next to a bleeding waterfall! Basic facilities, no tea /coffee etc, but quiet and otherwise comfortable. ![](https://a.travel-assets.com/ugc/hotel-reviews/9258ce8f-e914-4207-af3a-2e8677767bd6-1760859575305.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bf3ece0e-1347-4704-8355-8e0b42ba4d96-1760859575305.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### William Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Verified traveller Jun 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean. Quiet. Well located Clean. Quiet. Well located ##### Verified traveller Stayed 2 nights in Jun 2025 ### 8/10 Good #### Tina Jan 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was brilliant very welcoming would definitely be staying ##### Tina Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Sangh Apr 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Wonderful stay! The friendliest staff! Made my stay very comfortable. They were very responsive and kind. Great location, great value for money. ##### Sangh Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Edward Mar 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Place to Stay Great place to stay when all you need is a bed to sleep in. Staff are really friendly and helpful. for the price, the room quality is great. ##### Edward Stayed 7 nights in Mar 2025 ### 8/10 Good #### Lingerr May 29, 2025 Liked: Cleanliness, property conditions & facilities People were really friendly. Bathroom facilities felt old, but worked well. ##### Lingerr Stayed 4 nights in May 2025 ### 10/10 Excellent #### Verified traveller Apr 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay! 1 night stay. It was exactly what we needed. Modern, comfortable and friendly staff. Would definitely stay again. ##### Verified traveller Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [Titanic Hotel Liverpool](https://www.expedia.ca/Liverpool-Hotels-Titanic-Hotel-Liverpool.h7763320.Hotel-Information) > > [Hard Days Night Hotel](https://www.expedia.ca/Liverpool-Hotels-Hard-Days-Night-Hotel.h1848863.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [Hotel Riu Plaza London The Westminster](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)