Front of property - evening/night

Reviews of Dolby Hotel Liverpool

2 out of 5
Dolby Hotel Liverpool
36-42 Chaloner Street, Queensdock, Liverpool, England

Reviews

8.4

Very good

Rating 10 - Excellent. 383 out of 1000 reviews" "
Rating 8 - Good. 444 out of 1000 reviews" "
Rating 6 - Okay. 122 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Shui Bung, Trabuco Canyon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A reasonable priced hotel and is convenient to the Royal Albert Docks with FREE parking
Stayed 1 night in Apr 2024
Response from Alisha on Apr 20, 2024
Thank you for your feedback! We're glad you found our hotel reasonably priced and convenient to the Royal Albert Docks. It's wonderful to hear that you appreciated our complimentary parking. We look forward to welcoming you back for another pleasant stay.Kind Regards,

10/10 Excellent

William

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Alisha on Apr 20, 2024
Thank you for leaving us a review, We hope to welcome you back in the future,Kind Regards

8/10 Good

Mark, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Royal Albert Docks, which is loaded with restaurants and shops. Not far from central Liverpool and all it has to offer.
Stayed 2 nights in Apr 2024
Response from Alisha on Apr 20, 2024
Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our hotel's proximity to the vibrant Royal Albert Docks, with its abundance of restaurants and shops. It's great to know that you found our location convenient for exploring central Liverpool and all its attractions. We hope to welcome you back soon for another enjoyable stay.Kind Regards,

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Apr 2024
Response from Alisha- Assistant Manager on Apr 8, 2024
Thank you for your feedback! We're delighted to hear that you found our staff to be great during your stay.We hope to see you again in the future

8/10 Good

trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Alisha- Assistant Manager on Apr 2, 2024
Thank you for your possitive review, we're glad you enjoyed your stay with us. We hope to see you again in the future.

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Alisha- Assistant Manager on Mar 12, 2024
Hi,Were sorry you didnt enjoy your stay, If you would like to give us futher information about your stay please email us directly. We hope you give us the oppertunity to host you again in the future

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good budget hotel. The staff are really friendly and helpful. It was very clean, and the breakfast was good. Useful to have free parking. Good value for money and would recommend.
Stayed 2 nights in Mar 2024
Response from Alisha- Assistant Manager on Mar 12, 2024
Thank you for your positive review! We're delighted to hear that you had a good experience at the budget hotel. It's great that you found the staff friendly and helpful, the cleanliness to your satisfaction, and the breakfast enjoyable. The availability of free parking and the overall value for money are additional positive aspects.We hope to see you again soon

10/10 Excellent

TERENCE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the proximty to town centre and docks , all walking distance. free parking . staff were very helpful and pleasant.
Stayed 2 nights in Mar 2024
Response from Alisha on Mar 12, 2024
Thank you for your positive feedback! It's great to hear that you enjoyed the hotel's proximity to the town center and docks, with the convenience of walking distance. We're also pleased that you found the free parking helpful and the staff to be very helpful and pleasant.We hope to see you again in the future

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, only a short walk from many attractions. The hotel is clean and provided a wonderful service.
Stayed 2 nights in Feb 2024
Response from Alisha on Feb 29, 2024
Thank you for the positive feedback! We're pleased to hear that you found the hotel to be conveniently located, only a short walk from many attractions. It's great to know that you experienced a clean environment and received wonderful service.We hope to see you again in the future,

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Alisha- Assistant Manager on Jan 21, 2024
Thank you for leaving us a review, Im glad you enjoyed your stay, we hope to see you in the future

8/10 Good

Stephen, Hemel Hempstead

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Alisha on Feb 15, 2024
Thank you for leaving your review Stephen, Im glad to see you enjoyed your overall stay. We hope to see you again in the future

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Well located for arena Good clean basic hotel
Stayed 1 night in Dec 2023
Response from Alisha- Assistant Manager on Jan 21, 2024
Thank you for taking the time to leave us a review, we are located 5 minutesyou walk to the m&s bank arena. We're glad you enjoyed your stay, we hope to see you again in the future.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a couple of nights stay here before Christmas. The staff are all delightful and so helpful. Especially the deputy manager. I had had a hip replacement so they changed our room to a ground floor room without us having to ask. Nothing was too much trouble for them. Having mince pies on the reception desk was a nice festive touch. As other reviews have said the place is spotless and we had a very comfortable stay.
Stayed 2 nights in Dec 2023
Response from Zaac on Jan 7, 2024
Hi, thank you for your wonderful 5/5 review! We're delighted to hear that our staff, including the deputy manager, were delightful and helpful, making adjustments to accommodate your needs. It's great that you appreciated the festive touch with the mince pies and that you had a comfortable and spotless stay. Your feedback is much appreciated, and we look forward to hosting you again in the future. Kind regards, Zaac.

8/10 Good

Gerald

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Liverpool 👍
Nice room very clean tiny shower room I’m not small so a bit of a tight squeeze free parking a bonus. About a 20 minute walk to city centre. For what we paid we got really good value for money Liverpool
Stayed 2 nights in Dec 2023
Response from Zaac on Jan 7, 2024
Hi, thank you for leaving us an 8/10 review! We're glad to hear that you found the room nice, very clean, and that the parking was a bonus. It's wonderful to know that you felt you received good value for money in Liverpool. Your feedback is much appreciated, and we look forward to hosting you again for another enjoyable stay. Kind regards, Zaac.

10/10 Excellent

Pauline

Stayed 1 night in Dec 2023
Response from Zaac on Jan 7, 2024
Hi, thank you for your 10/10 rating! We appreciate your positive feedback and are delighted to hear that you had an excellent experience. We look forward to welcoming you back for another wonderful stay. Kind regards, Zaac.

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located not too far from city centre, but far enough from the weekend revellers rowdiness.
Stayed 2 nights in Dec 2023
Response from Zaac on Dec 22, 2023
Hi, thank you for leaving us a 5/5 review! We're pleased to hear that you found our location ideal, not too far from the city centre but far enough to avoid weekend revellers' rowdiness. Your positive feedback is much appreciated, and we look forward to hosting you again for another enjoyable stay. Kind regards, Zaac.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great value
Stayed 1 night in Dec 2023
Response from Zaac on Dec 22, 2023
Hi, thank you for leaving us a perfect 10/10 review! We're thrilled to hear that you encountered friendly staff and found great value during your stay. Your positive feedback is much appreciated, and we look forward to hosting you again for another enjoyable stay. Kind regards, Zaac.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception was excellent
Stayed 1 night in Nov 2023
Response from Zaac on Dec 22, 2023
Hi, thank you for leaving us a perfect 10/10 review! We're delighted to hear that your experience with the reception was excellent. Your positive feedback is much appreciated, and we look forward to hosting you again for another enjoyable stay. Kind regards, Zaac.

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Zaac on Dec 22, 2023
Hello, thank you for taking the time to leave us a review. We are delighted to hear that you enjoyed your stay with us overall. Your feedback is important to us, and we look forward to the opportunity to serve you again in the future. Best regards, Zaac

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the whole process of booking was so easy to navigate and complete. Reception staff were so friendly & helpful, the room was clean neat & tidy (a bit compact) it had all we needed for our stay, the bar staff were very pleasant & friendly, limited selection of drinks but OK for our tastes, the dining room overlooking the dock basin was well laid out and clean & tidy, basic limited menu but what we had was well cooked, tasty & well presented with large portions, restaurant & bar prices were reasonable for a city hotel. Central location within easy reach of lots of attractions, bars, cafes & restaurants. We will be back soon, BIG BONUS free on site parking.
Stayed 1 night in Nov 2023
Response from Zaac on Dec 22, 2023
Hi, thank you for leaving us a 5/5 review! We're thrilled to hear that the whole booking process was easy for you to navigate. It's fantastic that you found our reception staff to be friendly and helpful. We're delighted that the room, though compact, was clean, neat, and had all you needed for your stay. It's great that the bar staff were pleasant and friendly, and you enjoyed the well-laid-out and clean dining room overlooking the dock basin. We're pleased that you found the menu well-cooked, tasty, and well-presented with large portions. Your feedback on our reasonable prices for a city hotel is much appreciated. It's fantastic that you enjoyed the central location within easy reach of attractions, bars, cafes, and restaurants. We look forward to welcoming you back soon, and we appreciate the big bonus of free onsite parking. Kind regards, Zaac.

6/10 Okay

Mona

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
We liked the staff reception at breakfast and the breakfast. Enjoyed the water front view. Despite having paid in advance, we felt that collection of all details of our Bank Card including the security number was wrong and compromised the security of the card.
Stayed 1 night in Nov 2023
Response from Zaac on Dec 5, 2023
Hi,Thank you for taking the time to leave us a review.In reference to the concern about the card details, it is our standard practice to request a card on file for every reservation. This serves as a precautionary measure against potential damages to our rooms.Unfortunately, when reservations are made through a third-party agent, they do not provide us with the booking details. Consequently, we kindly ask guests to provide this information upon their arrival.I want to assure you that our policy applies universally to all guests, both those who have pre-paid and those who haven't. The card details collected are solely used for covering any damages incurred during your stay and are promptly cleared upon your check-out.I'm delighted to hear that you enjoyed your overall experience, including our breakfast offerings and waterfront views.Should you have any further questions or concerns, please feel free to reach out.Warm regards,Zaac

10/10 Excellent

darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel friendly staff great food very clean and tidy woild recommend
Stayed 2 nights in Nov 2023
Response from Zaac on Dec 22, 2023
Hi, thank you for leaving us a 5/5 review! We're thrilled to hear that you had a great experience at our hotel, found the staff friendly, enjoyed the great food, and appreciated the cleanliness and tidiness. Your recommendation is much appreciated, and we look forward to hosting you again for another enjoyable stay. Kind regards, Zaac.

6/10 Okay

Carlos

Stayed 2 nights in Nov 2023
Response from Zaac on Dec 22, 2023
Hi, thank you for leaving us a review! Your feedback is much appreciated, and we look forward to hosting you again for another enjoyable stay. Kind regards, Zaac.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Zaac on Nov 24, 2023
Hi, thank you for your review! We're delighted to hear that you had a perfect experience. We look forward to the opportunity to host you again in the future. Kind regards, Zaac.

10/10 Excellent

Darren

Stayed 2 nights in Nov 2023
Response from Zaac on Nov 24, 2023
Hi, thank you for your review! We're delighted to hear that you had a perfect experience. We look forward to the opportunity to host you again in the future. Kind regards, Zaac.

10/10 Excellent

Lesley

Stayed 2 nights in Nov 2023
Response from Zaac on Nov 24, 2023
Hi, thank you for your review! We're delighted to hear that you had a perfect experience. We look forward to the opportunity to host you again in the future. Kind regards, Zaac.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great little hotel, not to far from the city, free insite parking & good prices, staff fantastic couldn't help me enough, will definitely stay again
Stayed 2 nights in Nov 2023
Response from Zaac on Dec 22, 2023
Hi, thank you for leaving us a perfect 10/10 review! We're thrilled to hear that you enjoyed your stay at our great little hotel, appreciated the convenient location not too far from the city, and found the free onsite parking and good prices to be positive aspects. It's fantastic that our staff were fantastic and couldn't have been more helpful. Your feedback is much appreciated, and we look forward to hosting you again for another enjoyable stay. Kind regards, Zaac.

8/10 Good

Carol, Oakville

Liked: Cleanliness, staff & service, property conditions & facilities
Good for walking
Stayed 2 nights in Oct 2023
Response from Zaac on Nov 13, 2023
Hi, thank you for taking the time to leave us a review. I am happy to see you enjoyed your stay, and we hope to see you again soon. Kind regards, Zaac

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Clean
The hotel was clean, comfortable, had good WiFi, within walking distance of the city centre, and had good parking. The room and bathroom was small but sufficient for a short city break
Stayed 1 night in Oct 2023
Response from Zaac on Dec 22, 2023
Hi, thank you for leaving us an 8/10 review. We're pleased to hear that you found the hotel clean, comfortable, with good WiFi, and within walking distance of the city centre. It's great that you also appreciated the good parking. Your positive feedback is much appreciated, and we look forward to hosting you again for another enjoyable stay. Kind regards, Zaac.

10/10 Excellent

Grant, Oakville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed two weeks, staff was great and the location was fantastic. Walked everywhere. No frills room but had everything we needed. Bathroom is very small so be prepared.
Stayed 4 nights in Aug 2023
Response from Zaac on Dec 22, 2023
Hi, thank you for leaving us a 5/5 review! We're delighted to hear that you had a great two-week stay, found our staff to be great, and enjoyed the fantastic location that allowed you to walk everywhere. It's great that your room, while no frills, had everything you needed. Your positive feedback is much appreciated, and we look forward to hosting you again for another enjoyable stay. Kind regards, Zaac.

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent greeting and welcome from front of house staff who checked us in swiftly. Room was clean and tidy and perfect for us staying for just the one night, personally if we'd have been staying longer we may have avoided as room is not the biggest. The hotel is located about 20mins walk from the town centre/dock areas so perfect location and with free parking.that was a bonus too. Overall though we'd definitely recommend and wouldnt hesitate booking to stay in the future.
Stayed 1 night in Oct 2023
Response from Zaac on Dec 22, 2023
Hi, thank you for leaving us a 4/5 review! We're pleased to hear that you had an excellent greeting and welcome from our front-of-house staff, and that the check-in process was swift. It's great that you found the room clean, tidy, and perfect for your one-night stay. We're delighted that you appreciated the hotel's location, about a 20-minute walk from the town centre/dock areas, and the added bonus of free parking. Your recommendation is much appreciated, and we look forward to hosting you again in the future. Kind regards, Zaac.

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The smallest bathroom in the world very thigh
Stayed 1 night in Oct 2023
Response from Zaac on Nov 24, 2023
Hi, thank you for your review! We appreciate your feedback. We look forward to the opportunity to host you again. Kind regards, Zaac.

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Zaac on Nov 13, 2023
Hi, thank you for taking the time to leave us a review. I am happy to see you enjoyed your stay, and we hope to see you again soon. Kind regards, Zaac

10/10 Excellent

Mr Michael

Stayed 1 night in Oct 2023
Response from Zaac on Oct 22, 2023
Hi, thank you for the perfect 10/10 rating! We're delighted to hear that you had a great experience during your stay. We look forward to welcoming you back in the future. Kind regards, Zaac.

10/10 Excellent

Andy

Stayed 1 night in Oct 2023
Response from Zaac on Oct 22, 2023
Hi, thank you for the perfect 10/10 rating! We're delighted to hear that you had a great experience during your stay. We look forward to welcoming you back in the future. Kind regards, Zaac.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Lovely clean comfortable room. Although room was small it was perfect for a short stay of a few days or longer if you find small rooms ok. I do. Breakfast was really good quality and good choice. Staff were polite and helpful at all times. I will recommend to friends.
Stayed 1 night in Oct 2023
Response from Zaac on Oct 22, 2023
Hi, thank you for your perfect 10/10 rating! We're thrilled to hear that you had a fantastic experience with us, and we appreciate your kind words about our clean and comfortable rooms, breakfast, and staff. It's wonderful to know that you'll recommend us to your friends. We look forward to hosting you again in the future. Kind regards, Zaac.

10/10 Excellent

BOB

Stayed 3 nights in Sep 2023
Response from Zaac on Oct 22, 2023
Hi, thank you for the perfect 10/10 rating! We're delighted to hear that you had a great experience during your stay. We look forward to welcoming you back in the future. Kind regards, Zaac.

6/10 Okay

Teresa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bathroom
Stayed 3 nights in Sep 2023
Response from Zaac on Oct 22, 2023
Hello, thank you for taking the time to review us. If you have any specific feedback you'd like to share, please feel free to let us know. Kind regards, Zaac

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Zaac on Oct 22, 2023
Hi, thank you for the perfect 10/10 rating! We're delighted to hear that you had a great experience during your stay. We look forward to welcoming you back in the future. Kind regards, Zaac.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Zaac on Sep 17, 2023
Hi, thank you for taking the time to leave us a review. I am happy to hear you enjoyed your stay with us overall, and we hope to see you again soon. Kind regards, Zaac

10/10 Excellent

gwynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Zaac on Sep 17, 2023
Hi, thank you for taking the time to leave us a review. I am happy to hear you enjoyed your stay with us overall, and we hope to see you again soon. Kind regards, Zaac

4/10 Poor

Craig

Business traveller
Disliked: Room comfort
Cheap not cheerful...
The only really okay thing about the room was the bed. The area is loud, Cars driving along the main road at high speed all night, people shouting and the windows don't really stop any sound. The bathroom is worse that what I had in student accommodation, the shower isn't big enough to move your arms and once your finished the entire 'pod' is a death trap... Cheap enough but just spend the extra £15 and get a premier Inn or something that's sized for humans.
Stayed 1 night in Sep 2023
Response from Zaac on Sep 17, 2023
Hi, thank you for taking the time to leave us a review. Yes, our en-suite bathrooms are small, but this is due to the overall small size of our rooms. We try to be as transparent as we can by having photos of our rooms available online. We also try to reflect this in our rates. I am sorry to hear we could not fully meet your expectations on this occasion. Kind regards, Zaac

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good base to city centre
We stayed for 2 nights and were only in the room to sleep as we left early each morning until late night. The room was clean. We stayed during the heatwave in September so the room was uncomfortable to sleep in as there was no aircon. We were in a front room facing the road and had to leave the window open which meant the traffic noise was quite loud. The room itself was a decent size but the bathroom was very small and not much room in the shower. Overall the hotel was a good base and within walking distance to the city centre. It was quiet and staff were helpful.
Stayed 2 nights in Sep 2023
Response from Zaac on Sep 17, 2023
Hi, thank you for taking the time to leave us a review. I am happy to hear you enjoyed your stay with us overall, and we hope to see you again soon. Kind regards, Zaac

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good just a small bathroom
Stayed 3 nights in Sep 2023
Response from Zaac on Sep 14, 2023
Hi, thank you for taking the time to leave us a review. I am happy to hear you enjoyed your stay with us overall, and we hope to see you again soon. Kind regards, Zaac

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfect for our needs. It was about a 15 minute walk to Liverpool One, so was away from the hustle and bustle, so it was quiet. We have stayed here before and would definitely stay again
Stayed 1 night in Aug 2023
Response from Zaac on Sep 14, 2023
Hi, thank you for taking the time to leave us a review. It is so great to hear you had such a wonderful time in Liverpool and that our location added to your experience. I am happy to hear you enjoyed your stay with us overall, and we hope to see you again soon. Kind regards, Zaac

8/10 Good

Wayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking, close to the Albert Dock and main attractions.
Stayed 3 nights in Aug 2023
Response from Zaac on Sep 14, 2023
Hi, thank you for taking the time to leave us a review. It is so great to hear you had such a wonderful time in Liverpool and that our location added to your experience. I am happy to hear you enjoyed your stay with us overall, and we hope to see you again soon. Kind regards, Zaac

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Excellent value, only 20 minutes from the ferry terminal. Finding how to access the hotel was a challenge. I could see it but not how to drive into the carpark.
Stayed 1 night in Aug 2023
Response from Zaac on Sep 14, 2023
Hi, thank you for taking the time to leave us a review. I am glad to see that you found us to be good value for money; as a budget hotel, we try to provide good accommodation at good prices, and I am happy that you found this to be the case. I am happy to hear you enjoyed your stay with us overall, and we hope to see you again soon. Kind regards, Zaac

10/10 Excellent

Frank

Stayed 2 nights in Aug 2023
Response from Zaac on Sep 14, 2023
Hi, thank you for taking the time to leave us a review. I am happy to hear you enjoyed your stay with us overall, and we hope to see you again soon. Kind regards, Zaac

10/10 Excellent

Poppy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing break away
Enjoyable relaxing 3 night break. All staff were friendly and helpful. Hotel was clean and inviting. Breakfast was 10/10! Only missing mushrooms was my personal choice. Relaxing evening atmosphere in the bar area. Better choice of beers on tap would be good, carlsberg is a bit put dated. Bed was incredible! Wish i could fit it in my case. House keeping staff were helpful and friendly. Look forward to returning again next year. Thank you for a lovely break away.
Stayed 3 nights in Aug 2023
Response from Zaac on Sep 14, 2023
Hi, thank you for taking the time to leave us a review. I am happy that you were pleased with the staff and the cleanliness of our hotel; our staff work hard to ensure that our standards remain high and that our services are as good as it can be, and I am glad to see that this is being noticed. I am happy to hear you enjoyed your stay with us overall, and we hope to see you again soon. Kind regards, Zaac

10/10 Excellent

Georgina

Stayed 1 night in Aug 2023
Response from Zaac on Sep 14, 2023
Hi, thank you for taking the time to leave us a review. I am happy to hear you enjoyed your stay with us overall, and we hope to see you again soon. Kind regards, Zaac