Title: iStay Liverpool 1 Water Street Apartments - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # iStay Liverpool 1 Water Street Apartments Apartments with kitchens, 9-minute walk to Royal Albert Dock ![Apartment (1) | Living area](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/fcdaeb99.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Apartment (3)](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/59b3e6f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![LCD TV, iPod dock](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/f5bb1628.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment (6) | Living area](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/1a6ed410.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment (3) | Living area](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/0e4271c4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Close to Liverpool Pier Head Ferry Terminal and Liverpool ONE, iStay Liverpool 1 Water Street Apartments provides amenities like laundry facilities. Guests can connect to free in-room WiFi. 7.8 Good ## Popular amenities - Washer - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=35510274&PinnedHotelID=35510274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=35510274&PinnedHotelID=35510274&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=35510274&PinnedHotelID=35510274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=35510274&PinnedHotelID=35510274&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=35510274&PinnedHotelID=35510274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=35510274&PinnedHotelID=35510274&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=35510274&PinnedHotelID=35510274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=35510274&PinnedHotelID=35510274&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment (1) | Living area](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/fcdaeb99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (1) ### Highlights Separate dining area Individually furnished Individually decorated Heating Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV - 2 bedrooms - Sleeps 9 - 1 King Bed, 3 Twin Beds and 2 Double Sofa Beds ![LCD TV, iPod dock](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/0d3498fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (2) ### Highlights Separate dining area Individually furnished Individually decorated Heating Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV - 2 bedrooms - Sleeps 6 - 4 Twin Beds and 1 Double Sofa Bed ![Apartment (3) | Living area](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/0e4271c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (3) ### Highlights Separate dining area Individually furnished Individually decorated Heating Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Twin Beds and 2 Double Sofa Beds ![LCD TV, iPod dock](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/w1125h944x0y0-692c9663.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (4) ### Highlights Separate dining area Individually furnished Individually decorated Heating Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV - 2 bedrooms - Sleeps 10 - 2 King Beds, 2 Large Twin Beds and 2 Double Sofa Beds ![Apartment (5) | Living area](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/d350bba8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (5) ### Highlights Separate dining area Individually furnished Individually decorated Heating Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV - 2 bedrooms - Sleeps 9 - 1 King Bed, 3 Twin Beds and 2 Double Sofa Beds ![Apartment (6) | Living area](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/1a6ed410.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (6) ### Highlights Separate dining area Individually furnished Individually decorated Heating Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV - 2 bedrooms - Sleeps 12 - 1 King Bed, 7 Twin Beds and 2 Double Sofa Beds ![Apartment (7) | Living area](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/d618c00a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (7) ### Highlights Separate dining area Individually furnished Individually decorated Heating Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV - 2 bedrooms - Sleeps 16 - 6 Large Twin Beds, 6 Twin Beds and 2 Double Sofa Beds ![LCD TV, iPod dock](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/b04e0668.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (8) ### Highlights Separate dining area Individually furnished Individually decorated Heating Kitchen Full-sized refrigerator/freezer Dishwasher LCD TV - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLiverpool-Hotels-1-Water-Street-Apartments.h35510274.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLiverpool-Hotels-1-Water-Street-Apartments.h35510274.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.40670%2C-2.99195&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ojWnL2AzmwXQNwoFHyAOnRhYJcg=) Water Street, Liverpool, England, L2 0RD #### What's nearby - Cavern Club - 3 min walk - 0.3 km - Liverpool ONE - 3 min walk - 0.3 km - Liverpool Pier Head Ferry Terminal - 6 min walk - 0.5 km - Royal Albert Dock - 9 min walk - 0.8 km - The Beatles Story Museum - 12 min walk - 1.1 km #### Getting around - Liverpool James Street Station - 3 min walk - John Lennon Airport (LPL) - 32 min drive #### Restaurants - ‪Caffè Nero - ‬2 min walk - ‪San Carlo - Liverpool - ‬2 min walk - ‪Rudy's - ‬2 min walk - ‪Moose Coffee - ‬2 min walk - ‪Mowgli Street Food - ‬1 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### iStay Liverpool 1 Water Street Apartments Apartments with kitchens, 9-minute walk to Royal Albert Dock This smoke-free apartment building features laundry facilities, express check-in, and express check-out. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences like a washing machine and a dining area. Housekeeping is available on request. iStay Liverpool 1 Water Street Apartments offers 8 accommodations with iPod docking stations and hair dryers. Each accommodation is individually furnished and decorated. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries. This Liverpool apartment provides complimentary wireless Internet access. LCD televisions come with premium digital channels. Housekeeping is provided on request. ## Similar properties ![Reception](https://images.trvl-media.com/lodging/12000000/11850000/11849600/11849567/13db7a24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tune Hotel Liverpool Liverpool City Centre - Free WiFi - Air conditioning - Business services - 24/7 front desk 7.6 Good 1,019 reviews CA $56 CA $72 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=11849567&PinnedHotelID=11849567&HadPinnedHotel=true®ionId=-1&adults=2) ![Premier Apartment | Private kitchen](https://images.trvl-media.com/lodging/77000000/76470000/76461200/76461153/805abc64.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Signature Living Bold Street Apartments Liverpool City Centre - Pet-friendly 6.4 7 reviews CA $553 CA $664 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=76461153&PinnedHotelID=76461153&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment | Private kitchen](https://images.trvl-media.com/lodging/103000000/102080000/102073100/102073078/1a61b613.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Water Street Aparthotel Liverpool - 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Living/dining area 8.0 Very good 2 reviews CA $138 CA $166 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=115455335&PinnedHotelID=115455335&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Suite | Private kitchenette](https://images.trvl-media.com/lodging/92000000/91190000/91186800/91186717/e90c3036.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique 56 Liverpool City Centre - Free WiFi - 24/7 front desk 7.6 Good 84 reviews CA $89 CA $111 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=91186717&PinnedHotelID=91186717&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Kitchen - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Full-sized refrigerator/freezer - Microwave - Oven - Stovetop ### Bedrooms - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Towels provided ### Living spaces - Living room - Separate dining area ### Entertainment - iPod dock - LCD TV with premium digital channels ### Laundry - Laundry facilities - Washing machine ### Comfort - Heating ### Pets - No pets allowed ### Suitability/Accessibility - No elevator - Smoking not allowed ### Services and conveniences - Housekeeping (on request) - Iron/ironing board - Luggage storage ### Location highlights - In an entertainment district - In the city center ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Fire extinguisher ### General - 8 units - Housekeeping (on request) - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 6:00 PM Early check-in subject to availability Early check-in fee: GBP 50 Express check-in available Minimum check-in age: 25 ### Check-out Check-out before 11:00 AM Express check-out available ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 350 per accommodation, per stay - A damage deposit of GBP 350 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Early check-in fee: GBP 50 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property is professionally cleaned ### We should mention This property does not have elevators ### Property is also known as 1 Water Street Apartments Liverpool 1 Water Street Apartments Apartment Liverpool 1 Water Street Apartments Apartment Apartment 1 Water Street Apartments Liverpool Liverpool 1 Water Street Apartments Apartment Apartment 1 Water Street Apartments 1 Water Apartments Liverpool 1 Water Street Apartments iStay Liverpool 1 Water Street Apartments Apartment iStay Liverpool 1 Water Street Apartments Liverpool iStay Liverpool 1 Water Street Apartments Apartment Liverpool ## Frequently asked questions ### Is iStay Liverpool 1 Water Street Apartments pet-friendly? > No, pets are not allowed at this property. ### How much is parking at iStay Liverpool 1 Water Street Apartments? > This property doesn't offer parking. ### What time is check-in at iStay Liverpool 1 Water Street Apartments? > Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Early check-in is available for a fee of GBP 50 (subject to availability). ### What time is check-out at iStay Liverpool 1 Water Street Apartments? > Check-out is at 11:00 AM. ### Where is iStay Liverpool 1 Water Street Apartments located? > Located in Liverpool City Centre, this apartment building is within a 5-minute walk of Liverpool Town Hall and Liverpool ONE. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are also within 10 minutes. Liverpool James Street Station and Moorfields Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## iStay Liverpool 1 Water Street Apartments Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 20 8 - Good 11 6 - Okay 5 4 - Poor 2 2 - Terrible 6 ### 8.4/10 Cleanliness ### 8.0/10 Staff & service ### 9.2/10 Amenities ### 8.8/10 Property conditions & facilities ### 10/10 Excellent #### patrick Jun 24, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Fabulous location ##### patrick Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Tom Oct 11, 2023 Disliked: Room comfort, communication #### Waiting for refund Misrepresented, smelled like smoke, terrible time gaining access ##### Tom Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Verified traveller Apr 25, 2022 Liked: Cleanliness, room comfort, communication #### Lovely apartment in Liverpool Birthday weekend, close by to bars and restaurants, comfy bedrooms and had all that was necessary, good communication and ease of getting entrance details etc, would recommend this property ![](https://a.travel-assets.com/ugc/hotel-reviews/279A685FDDBE7D934C9964904773165FAD3CCE9C1650880079725.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Apr 2022 ### 8/10 Good #### EElain Feb 14, 2022 Liked: Cleanliness, amenities, property conditions & facilities great appartment. perfect for largr groups. ##### EElain Stayed 1 night in Feb 2022 ### 10/10 Excellent #### jodie Feb 11, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication I spoke to Lisa iStay manager few times before my stay and she even called after to check all was okay . Highly recommend very friendly perfect apartment for your little get away . Refund was returned very quick as no damage was caused Beautiful apartment and all clean and tidy will definatly be staying again ##### jodie Stayed 1 night in Feb 2022 ### 4/10 Poor #### Verified traveller Nov 22, 2021 Liked: Communication Disliked: Cleanliness #### Does the job - requires more care The property looks better in pictures. Lots of damage in the property, mainly the walls, it was evident one wall suffered damp issues with the paint/plaster pealing off. The property had not been cleaned, lots of dirt on the floor, to include dust balls. Bathroom lock broken. Aside from the state of the property - it had security in the evening which was really good! However, there was a party next door and the company failed to inform us about this ahead of our stay - had we been a family it would have been extremely disturbing hearing loud music and noise into the early hours of the morning. Location is excellent, you really are in the centre of the city with everything being a 10min walk at most. ![](https://a.travel-assets.com/ugc/hotel-reviews/BC0A3D8FFECED2B077617BCDDA8F35D8788F421F1637580538234.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/95E68583B976AE3F3BEA70A6EF506E21E86EA33E1637580535099.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/04DAE45733C6324D8988208958177E0D8568E8981637580542488.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Nov 2021 ### 4/10 Poor #### Verified traveller Jul 25, 2021 Disliked: Cleanliness, room comfort, communication #### Do not stay here. Very disappointed. Upon check-in after ringing numerous times asking for the access code it turned out the cleaners were still in the property despite being told we had a 3pm check in, so was basically trying to bide time. We did not get to check in until 3:40 making us late for our bookings. There is no hot water in the property, no hand towels and no extra sheets or bedding was left for people who stayed on the sofa beds which were already stained so had to use towels! The cleaners of course left in a rush so did not leave enough toilet rolls and towels. The building itself stunk of stale food and urine. Overall v disappointing stay and will not be returning. ![](https://a.travel-assets.com/ugc/hotel-reviews/D31822C6953482FB9FA22F753718B36973E7F6181627210237720.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/04A22CCA160009A2CD6CBD15ACBE465CCB7B7FD51627210242684.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6E3E237BF2C2A5451A4403EF66CF7EADE4F925971627210246351.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### James May 7, 2021 Liked: Cleanliness, room comfort, communication #### Perfection. Perfect ##### James Stayed 1 night in May 2021 ### 10/10 Excellent #### Nicki, Liverpool Jul 21, 2020 Liked: Cleanliness, amenities We got a free upgrade to 1 Temple Court apartments. Can’t fault it. The apartment was beautiful and perfect for us. Big thanks to Lisa who we dealt with. So very helpful and friendly. Would highly recommend. ##### Nicki Stayed 1 night in Jul 2020 ### 2/10 Terrible #### Paul Jul 10, 2020 Disliked: Cleanliness, room comfort Was dirty when I arrived , the attitude on the person in charge was not one bit professional ##### Paul Stayed 1 night in Jul 2020 ### 10/10 Excellent #### Pavandeep Mar 21, 2020 Liked: Cleanliness, room comfort #### Water street is lovely Was a lovely apartment, very clean and was exactly shown on the photos! Lisa is very nice and good communication skills also made me feel welcome ##### Pavandeep Stayed 1 night in Mar 2020 ### 8/10 Good #### Verified traveller Jan 6, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We liked the location of the property was perfect. ##### Verified traveller Stayed 1 night in Dec 2019 ### 6/10 Okay #### Charlotte Dec 31, 2019 Liked: Room comfort #### Check in compliqué, situation excellente Les appartements sont très très bien situés. En plein centre de Liverpool, on peut faire énormément à pieds. Cependant, comme il n’y a pas de réception, ce fut très compliqué de recevoir les codes pour rentrer dans l’immeuble. Il a fallu téléphoner une bonne grosse dizaines de fois pour avoir les’ infos necessaires. De plus, on est censés payer un deposit pour l’appartement. Mais le compte bancaire n’est pas donné au format IBAN. Résultat des courses, nous n’avons jamais réussi à payer le deposit, même après une semaine de harcèlement pour avoir le compte au format IBAN. Donc check in très compliqué et stressant. Faire attention aussi qu’il n’y a pas de bagagerie (pourtant indiqué dans la description). Les lits sont très confortables, attention si vous voyagez avec des enfants ou des personnes plus âgées ou même des adultes, les clic clacs sont vraiment inconfortables. J’ai 28 ans, j’aurais été gênée de faire dormir mes parents là dedans. Donc choisi l’appartement en fonction du nombre de « vrai » lits qu’il dispose. ##### Charlotte Stayed 1 night in Dec 2019 ### 6/10 Okay #### Rosa M Dec 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a problem yesterday night. The fire alarm rang and we had to leave the apartment at 4:15 in the morning. We have 2 children and it was scaring. Cold, outside till 6:00hs. First came the police, then the firemen to check everything. Later, someone to stop the alarm. It was a nightmare... ##### Rosa M Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Joe Dec 16, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay The room was spot on, clean and in a very good location would definitely use again. ##### Joe Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller Nov 15, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely loved staying at this gem of a 2 bedroom apartment, also comes with 2 double sofa beds. Absolute massive kitchen/living area. Only thing I would say is that the larger bedroom was a bit cold (even with the windows shut and heating on). Other than that, pleasure staying here. ##### Verified traveller Stayed 1 night in Nov 2019 ### 6/10 Okay #### Amy Oct 28, 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Definitely go again Lovely apartments well kept brilliant location but unfortunately the heating wasnt working someone came to fix it which was great. Also the lift wasn't working so getting upto the penthouse apartment was really difficult especially with suitcases. Other than that was lovely. ##### Amy Stayed 2 nights in Oct 2019 ### 8/10 Good #### Rachel Sep 14, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great apartment for friends Fantastic apartment for 7 friends for my birthday. Only slight issue was having to chase for Return of security deposit. ##### Rachel Stayed 1 night in Sep 2019 ### 2/10 Terrible #### Verified traveller Sep 6, 2019 Liked: Cleanliness Disliked: Property conditions & facilities Booked An apartment on the 6th floor . Apartment was ridiculously hot on entering and there was one fan (no air con) between 2 levels and 3 bedrooms. The only window working window in the upstairs living area was also a door leading to the balcony. This also happened to be the only fire escape As we tried to open this to being down the temperature of the apartment we found it to be locked . We asked the cleaner to open it.. to be informed that it had been screwed shut as it was faulty ! Upon further inspection the only working window and fire escape had been bolted shut with screws ! I immediately tried to contact the apartment on the email they had happily been conversing with me that morning regarding check in details. I received no reply ! I’ve received no reply to a further two messages sent . It is not my normal reaction to leave negative feedback , as I prefer to resolve things direct . However I have been given no choice and am now taking this matter further ##### Verified traveller Stayed 1 night in Aug 2019 ### 8/10 Good #### Glen Sep 2, 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Apartment stay On arrival we had I bit of a nightmare. We couldn’t get in the apartment because the maid hadn’t left the key. When we eventually got in which didn’t take long we surprised to see the apartment. It looked a lot smaller than we expected. The picture on hotels.com website was of another apartment for more people, so that was a bit misleading. After a few conversations with the lady who looks after the apartments she moved us to the apartment we originally thought we had booked. This one was massive and gorgeous, very clean and really nice. We had a great stay after this was sorted and would definitely book again. Thankyou for looking after us like you did it was really appreciated. ##### Glen Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller Jun 21, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic place to stay for a visit to Liverpool. Prompt reply & clear instructions regarding collecting the keys & getting in. Fully equipped with everything needed. Only thing missing was a hairdryer. Would certainly stay again & will recommend ##### Verified traveller Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Verified traveller Jun 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great apartment in a great location. Literally only one issue with the microwave not working, but that didn't spoil the stay. ##### Verified traveller Stayed 1 night in Jun 2019 ### 8/10 Good #### Aaron Nov 19, 2023 Liked: Cleanliness, room comfort, communication ##### Aaron Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Kyra Nov 13, 2022 Liked: Cleanliness, room comfort, communication ##### Kyra Stayed 1 night in Nov 2022 ### 2/10 Terrible #### Inka Aug 27, 2022 ##### Inka Stayed 1 night in Aug 2022 ## Expedia's Latest Trends ### Hotels > [The Bailey's Hotel London Kensington](https://www.expedia.ca/London-Hotels-The-Baileys-Hotel-London.h523223.Hotel-Information) > > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [Titanic Hotel Liverpool](https://www.expedia.ca/Liverpool-Hotels-Titanic-Hotel-Liverpool.h7763320.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [Hope Street Hotel](https://www.expedia.ca/Liverpool-Hotels-Hope-Street-Hotel.h1000281.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)