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Reviews of Home2 Suites by Hilton Little Rock West

3 out of 5
Home2 Suites by Hilton Little Rock West
2710 South Shackleford Road, Little Rock, AR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 374 out of 498 reviews" "
Rating 8 - Good. 89 out of 498 reviews" "
Rating 6 - Okay. 11 out of 498 reviews" "
Rating 4 - Poor. 9 out of 498 reviews" "
Rating 2 - Terrible. 15 out of 498 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kimberly, Benton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with large rooms. Only negative was that the hotel allows dogs so dogs were barking in the early morning hours.
Stayed 2 nights in Apr 2024

6/10 Okay

Deshauna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The $250 depoait for Arkansas natives is not okay. You should be happy that we are patronizing your business.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wish breakfast started before 7am. We had to be on the road by then and couldn't wait. Also, the hotel lobby had a weird odor... almost like natural gas?
Stayed 1 night in Mar 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like the location . Close to the hospital that I needed to go to
Stayed 1 night in Feb 2024

10/10 Excellent

melanie, Plano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was limited while we were there. Rooms are spacious and newly renovated and clean. Quiet.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice front desk staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Audra, Crowley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Matthew

Stayed 1 night in Feb 2024

10/10 Excellent

Warner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy staying here because everyone so nice and it’s very relaxing…
Stayed 2 nights in Jan 2024

10/10 Excellent

Tashenia

Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when staying in Little Rock.
Stayed 2 nights in Nov 2023

8/10 Good

Charlene

Very nice room. Bed is really comfortable. When we got to the room, the dishwasher was leaking and the girl immediately got us another room.
Stayed 1 night in Jan 2024

10/10 Excellent

STEVEN, FLORENCE

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was wonderful!
Stayed 1 night in Jan 2024

8/10 Good

Samone

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Tamara

Stayed 4 nights in Dec 2023

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Ruff sheets
The sheets need to be replaced. The sheets are wearing out and feel ruff to the skin.
Stayed 2 nights in Nov 2023

10/10 Excellent

ANGEL LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2023

10/10 Excellent

David H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
The hotel staff were all very friendly and helpful.
Stayed 4 nights in Nov 2023
Response from Maude on Nov 14, 2023
Thank you for your feedback and also choosing our hotel as your second home. We are so elated that you had a great experience. We hope to see you again!

10/10 Excellent

Jackie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a medical procedure so we stayed 2 nights. The gentleman at front desk was very nice and check in was quick with no problems. Room was very clean and had everything we needed for a longer stay. The kitchenette,bathroom and sitting area was great. The bed was comfortable with good pillows and comfy bedding. The area had great dining options to chose from, that we could've walk to, if we had wanted to,but we drove due to medical procedure. We felt very safe in the area. We would definitely stay here again.
Stayed 2 nights in Nov 2023
Response from Maude on Nov 10, 2023
Thank you so much for your feedback. We are so happy that you enjoyed your stay. Most importantly, thank you for choosing to stay with us and hope to see you again!

8/10 Good

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice clean place. I wish i had known about this hotel before now
Stayed 1 night in Oct 2023
Response from Maude on Nov 10, 2023
Thank you so much for your feedback. We are so happy that you enjoyed your stay. You will be excited to hear we are currently going through renovations as we speak. Most importantly, thank you for choosing to stay with us and hope to see you again!

10/10 Excellent

JORDAN

Stayed 2 nights in Oct 2023
Response from Maude on Nov 14, 2023
Thank you for your positive feedback and we hope to see you again soon!

8/10 Good

MELANIE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean friendly safe easy parking convenient to shopping and food. did not like handicapped bathroom no shower chair nor place to sit and shower for handicapped person
Stayed 2 nights in Oct 2023

10/10 Excellent

Dorhien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Shontrae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied customer
This hotel was AMAZING! From the time I checked in til I checked out. Everything was perfect & clean.My experience was peace & quiet the whole stay which was unbelievable to be in a hotel NO NOISE PERIODT. Mall was only 10 minutes away from room which was real convenient. This hotel gets a 10 in my book & i will be returning again. Thanks HOME 2 SUITES
Stayed 2 nights in Oct 2023

10/10 Excellent

Manar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service and very friendly. professional front desk person who checked us in after 8:00 pm. He recognized us as returning customers. Would strongly recommend the facility.
Stayed 1 night in Oct 2023

8/10 Good

Jerome

Stayed 3 nights in Sep 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Willie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Sep 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

CHEEWON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023

10/10 Excellent

Jero

Stayed 1 night in Aug 2023

8/10 Good

Ronnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything we needed to access.
Stayed 4 nights in Aug 2023

10/10 Excellent

Karthikeyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10
Can't even think of a minor thing. 10 plus!
Stayed 1 night in Aug 2023

10/10 Excellent

Kashira

Stayed 2 nights in Aug 2023

4/10 Poor

Marvin

Emergency change of plans, (death in family) could not stay at hotel and it would not let us cancel reservation.
Stayed 1 night in Aug 2023

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Lina

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I so enjoy staying at a Home2 Suites. Unfortunately, was approached this time while I was in the parking lot by a man attempting to sell me some medications. Luckily nothing happened after I told the man I didn't have any money. But, left me uneasy by the surroundings.
Stayed 1 night in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean
Stayed 2 nights in Jul 2023

8/10 Good

Randy

Stayed 1 night in Jul 2023

10/10 Excellent

OV

Stayed 1 night in Jul 2023

10/10 Excellent

jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maude was awesome. My granddaughter was in the hospital and Maude helped make out stay easier.
Stayed 4 nights in Jun 2023

10/10 Excellent

Alison

Stayed 1 night in Jun 2023

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
This was wonderful stay! Home 2 always has great service and a wonderful breakfast. Anytime we travel we always look to stay at a Home 2.
Stayed 1 night in Jun 2023

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, great heated pool, quiet property
Stayed 1 night in Jun 2023

10/10 Excellent

Kit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff at checking.
Stayed 1 night in Jun 2023