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Reviews of Econo Lodge Inn & Suites Little Rock SW

2.5 out of 5
Econo Lodge Inn & Suites Little Rock SW
9101 Mabelvale Pike, Little Rock, AR

Reviews

8.0

Very good

Rating 10 - Excellent. 111 out of 294 reviews" "
Rating 8 - Good. 108 out of 294 reviews" "
Rating 6 - Okay. 35 out of 294 reviews" "
Rating 4 - Poor. 24 out of 294 reviews" "
Rating 2 - Terrible. 16 out of 294 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Mar 2024

4/10 Poor

Charles

Disliked: Cleanliness, property conditions & facilities
The bed had hair on the sheets and the couch was very out dated
Stayed 1 night in Jan 2024

10/10 Excellent

Frank

Business traveller
Liked: Staff & service
The property itself was what you would expect for the price. The sole reason I gave it an Excellent rating was due to the service. Specifically that of Shawn at the front desk. I made the mistake of leaving my favorite jacket in my room when I left the property. After driving an hour and a half I realized what I had done. I called the property. Shawn graciously and immediately retrieved my jacket from the room. He then packages and shipped my jacket to me back in North Carolina. Just a great guy with a super pleasant personallity.
Stayed 1 night in Jan 2024

4/10 Poor

Ellarose

Travelled with partner
Disliked: Amenities
Stayed 2 nights in Jan 2024

2/10 Terrible

Noel

Disliked: Cleanliness, staff & service, property conditions & facilities
Most disgusting property I've ever stayed at. Literally had cockroaches growing across my bed and belongings. Domestic violence going on next door screaming, yelling all night. Banging on my wall because I called find office to complain. Horrible place. Had no trash cans, no coffee Maker broken cabinetry toilet didn't work. Period there were hundreds of dead cockroached bodies that had been smashed against the wall everywhere.
Stayed 1 night in Dec 2023

2/10 Terrible

Ernest

Disliked: Staff & service, property conditions & facilities
The lady who work the kind of rude
Stayed 1 night in Dec 2023

8/10 Good

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, I’d stay here again.
Bed wasn’t the most comfortable. Old style with springs. Nice shower tho. No breakfast. Just coffee. All in all, for the price, I’d stay here again.
Stayed 1 night in Dec 2023

4/10 Poor

Sandra

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, run-down, dark and dingy. Definitely seen better days.
Stayed 1 night in Dec 2023

10/10 Excellent

Andriy

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was good but the only concern it smelled like weed in the hallway other than that it was fine
Stayed 1 night in Dec 2023

2/10 Terrible

Otis L

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing to like. Bathroom sink leaked water all over the floor. TV remotes had electrical tape all around them. This place I will never come back to
Stayed 1 night in Dec 2023

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Kendric

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like the company rule they have but staff was nice polite professional etc
Stayed 1 night in Nov 2023

8/10 Good

Rick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

michael

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Looked like a sketchy area. Fence was down, holes in the window screens, no breakfast when one was advertised, and it looked like homeless individuals down the road.
Stayed 1 night in Sep 2023

4/10 Poor

Dave

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Christina

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for.
Overall, this was OK for a quick overnight stay but I would not recommend for an extended period of time. We were only there for about 8 hours total. But when we walked in, we were greeted with the overwhelming and undeniable smell of marijuana in the "lobby" area. Clerk was not super friendly. No elevator. Beds were lumpy with 3 pillows the size of throw pillows instead of regular pillows. Clean was subpar (what I HOPE was bbq sauce on the walls, for instance). For under $100, I wasn't expecting much but the experience could have been a bit better. At least it was easy to get to/from the highway, and we felt safe-ish in the area.
Stayed 1 night in Sep 2023

2/10 Terrible

Anthony

Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific value!!! Clean & friendly

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Does not offer breakfast, bathroom covered in hair and mold. Smelled like smoke. Awful, do not stay here.
Stayed 1 night in Aug 2023

2/10 Terrible

Johanna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jul 2023

6/10 Okay

Rene

Shower knob was falling off, shower drain was stopped up & couldn’t turn the tv off. Unplugged it. Other than that it was ok.
Stayed 1 night in Jul 2023

8/10 Good

Senovio

Travelled with family
Liked: Cleanliness, staff & service, room comfort
For a one night stay was ok.
Ok hotel. Offered no breakfast at all.
Stayed 1 night in Jul 2023

10/10 Excellent

Jayden

Stayed 1 night in Jul 2023

4/10 Poor

Susan

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
For the most part the stay here was good. However, they NEED to up their game. There was NO breakfast, only two towels for four people, low on TP and no replacement, no security lock for the door, Place was clean and the beds were amazing. Staff was friendly and quick on responses. Overall, I would give them a good rating, they just need to do better in making sure their place is ready for guests. We want the whole experience to be GREAT
Stayed 1 night in Jun 2023

8/10 Good

Susan, Convoy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were very friendly and hospitable!
Stayed 1 night in Feb 2023

4/10 Poor

Jessica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I paid more for this room because it said there was breakfast included, which there was not. Our room I'm convinced hadn't been swept or mopped in who knows how long. One bed's sheets had stains on them. It was a very uncomfortable experience.
Stayed 1 night in Feb 2023

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service
Dated and nothing special
Very basic and very dated. Nothing special except the gal who checked me in was super friendly and very helpful when I asked about local eating places. Room was nice and clean. Furniture was a wafer board from 1980. Drastically needs an update.
Stayed 1 night in Jan 2021
Response from gm on Jan 10, 2021
Dear Guest, Thank you for taking the time for giving us a review about your recent stay at our hotel. I am pleased to hear that our staff was helpful during your stay. Please accept my sincerest apologies for any inconvenience. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Sincerely, Management Team

10/10 Excellent

Maricela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good no complains
The 2 guys at front office were so helpful and nice. He gave good info of what was close by and convenient for our stay. He brought extra towels in case we needed some. The room was nice to stay the shower was awesome a lot of water pressure loved it. Hotel looked safe no complains.
Stayed 1 night in Dec 2020
Response from gm on Jan 10, 2021
Dear Guest, Thank you for taking the time for giving us a review about your recent stay at our hotel. Im very glad to hear that our staff was friendly and helpful during your stay. Im also very pleased to hear that you found our rooms to be nice and enjoyed our water pressure. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Sincerely, Management Team

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Nov 2020
Response from k on Jan 10, 2021
Dear Guest, Thank you for taking the time for giving us a review about your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Sincerely, Management Team

2/10 Terrible

Verified traveller

Stayed 2 nights in Nov 2020
Response from gm on Jan 10, 2021
Dear Guest, Thank you for taking the time for giving us a review about your recent stay at our hotel. Please accept my sincerest apologies for any inconvenience during your stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Sincerely, Management Team

8/10 Good

Steve, NW Illinois

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and appearance Aaaaaaaaaaaaaaaaaaaaaa
Stayed 1 night in Nov 2020
Response from GM on Jan 10, 2021
Dear Guest, Thank you for taking the time for giving us a review about your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Sincerely, Management Team

4/10 Poor

Marcello

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
They gave handicap room and the Lady was excellent service but somebody smoked in that room and I am Allergic for any cigarettes so after I laid down to sleep my.body was itching I couldn’t stay , the attendant was very nice and gave another room and was good .
Stayed 1 night in Oct 2020
Response from gm on Jan 10, 2021
Dear Guest, Thank you for taking the time for giving us a review about your recent stay at our hotel. we are very pleased to hear that you found our front desk service to be excellent. Please accept my apologies for the inconvenience. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Sincerely, Management Team

10/10 Excellent

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy and convenient
The staff were friendly and very attentive. The hotel is a short walk from Walmart supercenter, restaurants and local shops. It has everything you need for your stay.
Stayed 5 nights in Oct 2020
Response from gm on Jan 10, 2021
Dear Guest, Thank you for taking the time for giving us a review about your recent stay at our hotel. We are very pleased to hear that you found our staff was friendly and attentive. We are also very glad to hear you found all the store location convenient from our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Sincerely, Management Team

10/10 Excellent

Thomas W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from gm on Jan 10, 2021
Dear Guest, Thank you for taking the time for giving us a review about your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Sincerely, Management Team

8/10 Good

Thomas W

Liked: Cleanliness, staff & service, room comfort
Needed repair to toilet seat-mounting bolts were both broken.
Stayed 1 night in Sep 2020
Response from gm on Jan 10, 2021
Dear Guest, Thank you for taking the time for giving us a review about your recent stay at our hotel. I apologize for the inconvenience during your stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Sincerely, Management Team

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from gm on Jan 10, 2021
Dear Guest, Thank you for taking the time for giving us a review about your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Sincerely, Management Team

2/10 Terrible

Rolf

Disliked: Cleanliness, property conditions & facilities, room comfort
It is what it claims to be, an econo lodge attracting an econo clientele. This hotel had a couple of parties that partied into the early hours of the morning. That along with finding numerous small curly hairs in various places makes me give it two thumbs down.
Stayed 1 night in May 2020
Response from gm on Jan 10, 2021
Dear Guest, Thank you for taking the time for giving us a review about your recent stay at our hotel. Please accept my sincerest apologies for any inconvenience that occur during your stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Sincerely, Management Team

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from gm on Jan 10, 2021
Dear Guest, Thank you for taking the time for giving us a review about your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Sincerely, Management Team

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020
Response from gm on Jan 10, 2021
Dear Guest, Thank you for taking the time for giving us a review about your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Sincerely, Management Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
The guy at the front desk was super friendly, very informative and accommodating! The room was pretty clean, smelled good, and the beds and pillows were very comfortable. We all rested good. It's in a nice, safe feeling area. Pretty good breakfast. Will definitely stay again if we're in the area again.
Stayed 1 night in Mar 2020
Response from gm on Jan 10, 2021
Dear Guest, Thank you for taking the time for giving us a review about your recent stay at our hotel. We are very glad to hear that you found our staff to be super friendly, informative and accommodating. We are also glad to hear you found our rooms to be clean, and beds to be comfortable. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We look forward to your next visit. Sincerely, Management Team

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020
Response from gm on Jan 10, 2021
Dear Guest, Thank you for taking the time for giving us a review about your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Sincerely, Management Team

10/10 Excellent

Kaylon, Little Rock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is in a good lowkey spot that isn’t too busy but still has nice service and a clean room.
Stayed 1 night in Jan 2020
Response from gm on Jan 10, 2021
Dear Guest, Thank you for taking the time for giving us a review about your recent stay at our hotel. We are glad to hear you found our rooms to be clean. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Sincerely, Management Team

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from g, on Jan 10, 2021
Dear Guest, Thank you for taking the time for giving us a review about your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Sincerely, Management Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very courteous check in guy named Shawn. I will definitely come back again
Stayed 1 night in Dec 2019
Response from gm on Jan 10, 2021
Dear Guest, Thank you for taking the time for giving us a review about your recent stay at our hotel. We are very glad to hear that you found our employee to be very courteous. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We look forward to your next visit again. Sincerely, Management Team

10/10 Excellent

tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
Stayed 1 night in Dec 2019
Response from gm on Jan 10, 2021
Dear Guest, Thank you for taking the time for giving us a review about your recent stay at our hotel. We are very pleased to hear that you found everyone friendly during your stay with us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Sincerely, Management Team

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Dec 2019
Response from gm on Jan 10, 2021
Dear Guest, Thank you for taking the time for giving us a review about your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Sincerely, Management Team