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Reviews of Motel 6 Little Rock, AR - Airport

2 out of 5
Motel 6 Little Rock, AR - Airport
3200 Bankhead Drive, Bankhead Drive and I-440, Little Rock, AR

Reviews

6.6
Rating 10 - Excellent. 282 out of 1001 reviews" "
Rating 8 - Good. 213 out of 1001 reviews" "
Rating 6 - Okay. 164 out of 1001 reviews" "
Rating 4 - Poor. 122 out of 1001 reviews" "
Rating 2 - Terrible. 220 out of 1001 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Bbobb

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Requires massive amounts of maintenance. Staff require training
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 18, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 Poor

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed comforter had burns and it was a non smoking room. The stitching was coming out of the comforter, it had strings hanging everywhere. Ice machine was broken and had a roach laying in it. One of the light bulbs was broken off in the light socket and was hanging out of the fixture.
Stayed 2 nights in Apr 2024
Response from Nancy Y. on Apr 18, 2024
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Taylor

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I mean it’s called motel 6..
Response from Nancy Y. on Apr 18, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable. I would stay here again.
Stayed 3 nights in Mar 2024
Response from Nancy Y. on Apr 3, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
How personable our check in was
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi Debbie,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Bonnie

Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 8, 2024
Hi Bonnie, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Okay

Allan

Liked: Staff & service
Room was clean but needs repairs and updating . Area is close to highway and noisy all night.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 22, 2024
Hi Allan, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

Lisa

Stayed 1 night in Jan 2024

2/10 Terrible

Lynn

Stayed 1 night in Jan 2024

6/10 Okay

William

Stayed 1 night in Dec 2023

2/10 Terrible

Jackee

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like I was about to be raped. It was very unsafe and the room I was given had someone already staying in there, with a barking dog. I was terrified. HORRIBLE EXPERIENCE, I did not end up staying. 0/10
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 12, 2023
Hi Megan, First off, we’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. In the meantime, we’ll look into these issues and do our best to address them. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Cameron A. #Team6

4/10 Poor

Derek

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Have stayed at this property before and it was ok. That is why I chose to stay again This time, NO! Noisy! Neighbors banging doors which made the whole floor shake. Some of the doors looked like they had been kicked in. Chunks of wall missing. And generally looking “run down”
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 29, 2023
Hi Derek,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Katy, Charleston

Travelled with partner
Liked: Cleanliness, staff & service
This place is cheap, close to the airport, close to Simmons Arena, and there's a Waffle House literally right across the parking lot. Rooms are clean and staff is friendly.
Stayed 1 night in Nov 2023
Response from Tiffany on Nov 21, 2023
Thank you so much for your feedback! We look forward to seeing you again.

2/10 Terrible

David Juventino

Business traveller
The room provided had other people’s stuff in it and it was dirty. I could not stay at this hotel. Will need a full refund.
Stayed 1 night in Nov 2023
Response from Mgr on Nov 11, 2023
Hello David I am sorry about your recent expereience. We did have our interent down for most of the day and we ended up with some room confusions. We did not charge the virtual card of expedia so please give them a call so you can get your refund.

4/10 Poor

Robert

Travelled with partner
Did not even stay in the motel. There was a suspicious man in the parking lot that exchanged a few words with us. A short time later he appeared to be breaking into a car and was still there when we located our room. We just left.
Stayed 1 night in Oct 2023
Response from Mgr on Nov 2, 2023
Hello Robert I want to thank you for your review. We actually spoke to the guest that had left his keys in the car and was looking for a hangar. I am sorry you found it suspicious. We have all types of guests staying at our hotel. If you were concerned, please come to the front desk and let us know and we would have gone out to speak to this guest. Safe Travels

8/10 Good

Karina

Stayed 3 nights in Oct 2023
Response from Tiffany Kelsey on Nov 21, 2023
Thank you so much for your feedback!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean good location guy working the front was very nice
Stayed 1 night in Oct 2023
Response from Mgr on Oct 30, 2023
Hello RobertThank you for your review. We are very happy you enjoyed your stay.Safe Travels

8/10 Good

Patrick R

Liked: Cleanliness, staff & service
There was no chair in the room.
Stayed 2 nights in Oct 2023
Response from Mgr on Oct 20, 2023
Hello PatrickThank you for the review. I will definitly look into your room and add a chair. thank you for letting us know.Safe travelsJohn

4/10 Poor

720

Business traveller
Disliked: Cleanliness, property conditions & facilities
The Property Needs upgrading.
Stayed 7 nights in Oct 2023
Response from Mgr on Oct 29, 2023
Hello Thank you for your review. Yes, we are hoping that very soon we will be upgrading the property.Safe Travels

6/10 Okay

Rita

Liked: Staff & service
Disliked: Cleanliness, amenities
This is a very hard review to write due to circumstance...they have recently been purchased by another chain and in the process of starting renovation...the new manager is very helpful and extremely nice...
Stayed 3 nights in Sep 2023
Response from Mgr on Sep 26, 2023
Hello RitaThank you for your review. It is great guest such as yourself that make us improve everything needed for our guests.Happy Travels

10/10 Excellent

Courtney

Amazing
Stayed 2 nights in Sep 2023
Response from Mgr on Sep 26, 2023
Hello CourtneyThank you for your review.Happy TravelsMgr

8/10 Good

Ron, Overland Park

Business traveller
Liked: Staff & service, property conditions & facilities
It’s very dark
Stayed 1 night in Sep 2023
Response from Mgr on Sep 20, 2023
Hello RonThank you for your review.Mgr

2/10 Terrible

Eugre

Disliked: Property conditions & facilities, room comfort
Stayed 10 nights in Sep 2023
Response from Mgr on Sep 18, 2023
Hello EugreThank you for your review.Safe travels

2/10 Terrible

Franklyn

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is a dump of all dumps, is the worse motel I have ever put my foot in . The smell was unbearable. The towels and bed covers smell like they were wash without detergent or maybe not even wash at all. It was so bad that I just took a shower, use my own towel, pick-up my stuff and drove to a rest area off the the 40 highway and slept in my car.
Stayed 1 night in Sep 2023
Response from Mgr on Sep 18, 2023
Hello FranklinThank your for your review. We inspected that room and we do wash everything and provide clean linen and terry. I am sorry you did not feel this was satisfactory.Safe travels

2/10 Terrible

Betty

Didn’t like anything
Stayed 1 night in Sep 2023
Response from Mgr on Sep 13, 2023
Hello BettyThank you for your review. We will be looking at the room you stayed in and to see and make improvements.

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities
Safety Violations
There appeared to be safety violations in our room. A plastic bag was wrapped around the sprinkler head, and a washcloth was stuffed into the connector for the smoke detector. I don't think we'll ever stay there again.
Stayed 1 night in Sep 2023
Response from Mgr on Sep 13, 2023
Hello thomasthank you for your review. We will be looking at the rooms you checked into and see the issues you described and make the corrections in both room aon the 2 different dates.thank youMgr

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Rough
They took my deposit and did not return it. The roughest motel I have been to ever.
Stayed 3 nights in Sep 2023
Response from Mgr on Sep 7, 2023
Hello MichaelThank you for sending your review. We will be looking into your reservation.

6/10 Okay

Gisel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The hotel room wasn’t that bad and the staff was friendly. However, I was bit by bugs overnight and I had a terrible reaction. I’m not sure if there are bed bugs, or there was a spider in the room but I have really bad bite marks that are still here a week later. The toilet didn’t flush either. I would stay here again for a layover due to the price and convenience, but the hotel was not that great
Response from Mgr on Sep 7, 2023
Hello giselThank you for your review. We will be letting our pest control company go a check the room. We did not find anything, but we did get the toilet working correctly.

2/10 Terrible

Colette

Business traveller, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
I did not feel safe, room was filthy, tile cracked, falling apart.
Stayed 1 night in Sep 2023
Response from Mgr on Oct 27, 2023
Hello coletteThank you for your review. We have had a change in management and things are much improved. We hope your next stay would be a better experience.Safe travels

2/10 Terrible

Stacy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked this room for a friend who arrived late (10pm) and was shown to a room with no hot water and had to be moved. Then he was switched to a room with black mold and an infestation of roaches. It was so bad he left and has to go to another hotel at midnight just to get away from the disgustingness. The front desk person couldn’t help and customer service didn’t help or offer a refund. The
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Sep 13, 2023
Hi Stacy,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

Erica

Liked: Staff & service
The room was okay
Stayed 1 night in Aug 2023
Response from Mgr on Sep 7, 2023
Hello Ericathank you for your review. Pleasant travels

4/10 Poor

Zehidi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023
Response from Mgr on Sep 7, 2023
Hello Zehidithank you for your review.

6/10 Okay

DELTON

Liked: Staff & service
Motel 7 used to be a nice chain. This place needed power washing.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 30, 2023
Hi Delton, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Rebecca, Denton

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nice, helpful staff. Facilities were not in good shape.
Stayed 1 night in Aug 2023
Response from Mgr on Sep 7, 2023
Hello Rebecca thank you for your review . We are doing an upgrade very soon.Pleasant travels

4/10 Poor

Jihan, LITTLE ROCK

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked one room for a friend to stay one night at Motel 6 close to Little Rock Aiport, Arkansas. my friend called me to tell me that his flight in Dallas was reschduled until 07/25/23 at 10:00am. he scheduled check in at Motel 6 was on 07/24/23 at 3pm. I called the property numerous times at 501-319-6772, someone will hung up after couple minutes without saying anything. Finally I escalated the issue to Expedia Customer Service. I am very disappointed with the customer service bad Customer service. I will give less than one star ratting
Stayed 1 night in Jul 2023
Response from Allen on Jul 25, 2023
As property manager I will check with the customer concerning. I am sorry that you experience you had. I will share these concerns with our staff to improve our quality of service.

8/10 Good

takatoshi

Liked: Cleanliness, staff & service
exellent
Stayed 1 night in Jul 2023
Response from Allen on Jul 19, 2023
Thanks for your review, we will continue to strive and get better in serving our guest in a comfortable and affordable enviromint, I will share your review with my staff and team.

2/10 Terrible

gregory

Stayed 1 night in Jul 2023
Response from Allen on Jul 19, 2023
Thanks for your review, we will continue to strive and get better in serving our guest in a comfortable and affordable enviromint, I will share your review with my staff and team.

2/10 Terrible

Patricia

Business traveller, Travelled with partner
Disliked: Staff & service
Made reservations here only to get there at 4am to be told that my driver license doesn't match the last name so they can't rent the room . Even though I'm a Wyndham member I'm livid so I will not be renting from that property anymore I won't even go to it and I will not recommend anyone else to go to it tired driving that long of a way only to be turned around after making reservations earlier that day and I still have to go through changes as if I just drove up and walked in and asked for a hotel room 🧐☹️
Stayed 1 night in Jul 2023
Response from Allen on Jul 19, 2023
Thanks for your review, we will continue to strive and get better in serving our guest in a comfortable and affordable enviromint, I will share your review with my staff and team.

2/10 Terrible

Taylor

Stayed 1 night in Jul 2023
Response from Allen on Jul 19, 2023
Thanks for your review, we will continue to strive and get better in serving our guest in a comfortable and affordable enviromint, I will share your review with my staff and team.

10/10 Excellent

Gabriel

Stayed 1 night in Jul 2023
Response from Mgr on Sep 7, 2023
Hello Gabrielthank you for your reviewPleasant travels

4/10 Poor

Samuel

Stayed 1 night in Jul 2023
Response from Allen on Jul 12, 2023
Thanks for you review, I will be sharing your concerns with my staff and team so that we can improve services to guest like yourself.

2/10 Terrible

Monica

Travelled with partner
Liked: Staff & service, property conditions & facilities
the gentleman at the entrance was helpful but the reason I left 2 hours later was gunshots right outside parking area made me get up from my sleep and keep going.
Stayed 1 night in Jul 2023
Response from Allen on Jul 12, 2023
Thanks for you review, I will be sharing your concerns with my staff and team so that we can improve services to guest like yourself.

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Had to change rooms due to a dripping A/C unit that saturated the carpet. Otherwise, acceptable for a solo, seasoned traveller.
Stayed 1 night in Jun 2023
Response from Allen on Jul 12, 2023
Thanks for you review, I will be sharing your concerns with my staff and team so that we can improve services to guest like yourself.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked online. I drove 13 hours to the hotel. They told me they were full even though I showed them my reservation number. They turned me away and assured me I wouldn’t be charged. They still charged me the next morning. Since they told me they were full they had no receipt or copy of my DL so my travel card covered me. They never returned my multiple voicemails about the charge.
Stayed 2 nights in Jun 2023
Response from Allen on Jul 12, 2023
Thanks for you review, I will be sharing your concerns with my staff and team so that we can improve services to guest like yourself.

2/10 Terrible

antonio

Stayed 4 nights in Jun 2023
Response from Allen on Jul 12, 2023
Thanks for you review, I will be sharing your concerns with my staff and team so that we can improve services to guest like yourself.

2/10 Terrible

Heather

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The door had been kicked in and would not close all the way. The faucet was missing in the bathroom. The lights did not work. There were holes in the ceiling stuffed with toilet paper. Cigarette burns in the bedding, a hole in the mattress. The non-smoking room smelled of smoke. There were vagarants all over the hotel. Management refused refund. I booked for 3 nights, and barely stayed one.
Stayed 3 nights in Jun 2023
Response from Allen on Jul 12, 2023
Thanks for you review, I will be sharing your concerns with my staff and team so that we can improve services to guest like yourself.

2/10 Terrible

Murat

Disliked: Cleanliness, staff & service, property conditions & facilities
This is the worst place I have ever seen. Every corner of this hotel is dirty. Pillows, sheets, walls, bathroom. There are bugs everywhere. And they are not even refunding the money. The parking lot is full with some people doing illegal business. How can this place be in expedia? How is it in this level? Very disapointed with Expedia, very.
Stayed 1 night in Jun 2023
Response from Allen on Jul 12, 2023
Thanks for you review, I will be sharing your concerns with my staff and team so that we can improve services to guest like yourself.

10/10 Excellent

Thomas

Stayed 1 night in Jun 2023
Response from Allen on Jul 12, 2023
Thanks for you review, I will be sharing your concerns with my staff and team so that we can improve services to guest like yourself.