Standard Room, 1 King Bed, Non Smoking

Reviews of Comfort Inn & Suites North Little Rock McCain Mall

2.5 out of 5
Comfort Inn & Suites North Little Rock McCain Mall
3915 McCain Park Dr, North Little Rock, AR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 295 out of 467 reviews" "
Rating 8 - Good. 118 out of 467 reviews" "
Rating 6 - Okay. 32 out of 467 reviews" "
Rating 4 - Poor. 10 out of 467 reviews" "
Rating 2 - Terrible. 12 out of 467 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Have enjoyed the stay. Very clean. Great beds.
Stayed 2 nights in Mar 2024
Response from RW on Mar 16, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.Guest Services TeamComfort Inn & Suites NLR McCain Mall

10/10 Excellent

Cheryl

Travelled with family
Liked: Property conditions & facilities
I will definitely stay here again. The room was very clean and the staff from the kitchen, cleaning crew and front desk was so friendly. I will continue to tell my family and friends about my enjoyable stay at your facility. Good job everybody!
Stayed 2 nights in Feb 2024
Response from RW on Mar 5, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice property at a good price. Would stay again.
Stayed 1 night in Feb 2024
Response from RW on Mar 5, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely updated and clean. Bed and pillows comfy. Breakfast was good-plenty of options. We walked to dinner. Easy access for our next day drive North. We will stay here again.
Stayed 1 night in Feb 2024
Response from RW on Feb 27, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.Guest Services TeamComfort Inn & Suites NLR McCain Mal

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from RW on Feb 21, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

4/10 Poor

Brandy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everyone was very nice and it was clean. The thing was the laundry room was out of service and the elevator was broke down. The bed wasn't very comfortable and the water pressure was very low.
Stayed 1 night in Feb 2024
Response from RW on Feb 21, 2024
We thank you for being our guest an allowing us a chance to be of service. We are sorry to learn about your experience with us & hope that doesn't keep you from staying with us in the near future.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from RW on Feb 21, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was not being replenished so when we arrived (8:30) it was pretty slim. Overall the stay was nice.
Stayed 1 night in Jan 2024
Response from RW on Feb 21, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

10/10 Excellent

Faizan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from RW on Feb 21, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024
Response from RW on Feb 21, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was great and the hotel was very clean. Thank you!
Stayed 1 night in Dec 2023
Response from RW on Feb 21, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

10/10 Excellent

Juan Pablo

Stayed 2 nights in Dec 2023
Response from RW on Feb 21, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from RW on Feb 21, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

10/10 Excellent

Kadren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Dec 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!! The staff was very friendly and helpful.
Stayed 1 night in Dec 2023
Response from RW on Feb 21, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

10/10 Excellent

Dan T.

Stayed 1 night in Dec 2023
Response from RW on Feb 21, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

10/10 Excellent

Jesse

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Hailee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are wanting a property close to CHI St. Vincent, this is the place to stay. It was super close, and the hotel was clean, quiet, and perfect for our visit.
Stayed 1 night in Nov 2023

6/10 Okay

Tammy

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Our bed was not made at all. We stayed multiple nights. The last day we stayed no one came to clean and no new towels. Breakfast was good with lots of choices.
Stayed 4 nights in Nov 2023
Response from RW on Feb 21, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Cory

Stayed 1 night in Nov 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with my stay
Easy, friendly check-in including parking. The hallway seemed in need of a vacuum but my room was very clean. Comfy bed. Sounds random, but I love that the doors here don’t close automatically. No slamming doors makes for a much sounder sleep. Breakfast was good, thank you for having several fruit choices. Only complaint was the soda vending machines were mostly sold out, but the nice lady who checked me in offered me a couple of water bottles from behind the desk.
Stayed 1 night in Nov 2023
Response from RW on Feb 21, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

10/10 Excellent

Lashunda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Getaway
The price was affordable and the breakfast was good. The location had lots of shopping and restaurants nearby. I highly recommend this hotel.
Stayed 1 night in Nov 2023
Response from RW on Feb 21, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

8/10 Good

Keith

Stayed 1 night in Oct 2023

10/10 Excellent

Rholly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Walter, San Francisco

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Terry

Stayed 1 night in Oct 2023
Response from RW on Feb 21, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

8/10 Good

Curtis

Stayed 1 night in Oct 2023

8/10 Good

Brandy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Eventful night
Ok. Hotel was very good and clean. Room was very quiet and clean. Until I had three different people try to enter my room while I was sleeping. The guy at the front desk i believe was Spencer. Was a joke no customer service what so ever and has no idea how to talk to people. Just rude and did not try to help. Did not know where people were placed so was issuing multiple guests the same room. The people in the morning were very good and they knew what they were doing.
Stayed 1 night in Oct 2023
Response from RW on Feb 21, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what you would expect- no issues but a very vanilla hotel and experience. Good for quick business travel.
Stayed 1 night in Oct 2023
Response from RW on Feb 21, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and friendly check in.
Stayed 1 night in Oct 2023

10/10 Excellent

Cliff

Stayed 1 night in Oct 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Comfort Inn & Suites North Little Rock McCain Mall made a very nice first impression which lasted my entire visit. The accessible room was very spacious, clean, and quiet. The only improvement I would suggest is to add a soap shelf in the big shower.
Stayed 1 night in Sep 2023
Response from RW on Feb 21, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

8/10 Good

Adriana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Monica

Liked: Staff & service, room comfort
Comfortable stay.
The room was musty smelling and the carpets fet a loiter damp. Very nice and helpful staff and good breakfast.
Stayed 1 night in Sep 2023
Response from RW on Feb 21, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Michelle

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The facility shows sign of use and projects a sense of distress. My feet stuck to the bathroom floor. Pales in comparison to the facilities I have grown to expect.
Stayed 1 night in Aug 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Sep 2023

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Christina

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice and quiet room. Everything I needed and the breakfast was very good.
Stayed 3 nights in Aug 2023
Response from RW on Feb 21, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.

10/10 Excellent

Luke

Stayed 1 night in Aug 2023

10/10 Excellent

Brigitte

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent!!! Customer service was excellent. Very clean hotel. Quiet at night. Will definitely stay again.
Stayed 1 night in Aug 2023

8/10 Good

Matthew

Stayed 1 night in Jul 2023

10/10 Excellent

Darryl

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
one night stay went well
Stayed 1 night in Jul 2023
Response from RW on Feb 21, 2024
We are so happy to hear that you enjoyed your visit and our guest services at Comfort Inn & Suites NLR by McCain Mall.We hope to be of service again soon.