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Reviews of Comfort Inn & Suites Presidential

3 out of 5
Comfort Inn & Suites Presidential
707 Interstate 30, Little Rock, AR

Reviews

8.4

Very good

Rating 10 - Excellent. 527 out of 1001 reviews" "
Rating 8 - Good. 275 out of 1001 reviews" "
Rating 6 - Okay. 104 out of 1001 reviews" "
Rating 4 - Poor. 54 out of 1001 reviews" "
Rating 2 - Terrible. 41 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jessica on Apr 21, 2024
Thanks so much for the rating and we hope to see you again!

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super staff at the front desk, Kendra especially. Very helpful, can-do attitude that was really appreciated by this tired traveler. Great free self-parking on site, a short drive to the riverfront and Clinton Library. Easy walk to Lost 40 Brewery. Clean and quiet. Our second stay in two weeks, both were great.
Stayed 1 night in Apr 2024
Response from Jessica on Apr 17, 2024
Thank you so much for your feedback and for choosing us! It is always a pleasure receiving positive feedback and we definitely share this with Kendra and the team. We hope to see you again in the future!

10/10 Excellent

Manuel Alfonso

Stayed 1 night in Apr 2024
Response from Jessica on Apr 10, 2024
Thank you for leaving us a review and a score of 5 out of 5! It is always a pleasure receiving positive feedback and we hope to see you again!

10/10 Excellent

Jeremy

Travelled with partner
Liked: Amenities
It was alright besides all the construction
Stayed 1 night in Mar 2024
Response from Jessica on Apr 1, 2024
Thank you so much for your review and score of 5 out of 5! We appreciate the feedback and hope to see you again soon!

8/10 Good

Malia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jessica on Apr 1, 2024
Thank you so much for your review! We hope to see you again in the future!

4/10 Poor

Kimberly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was clean. Staff’s customer service needs improvement.
Stayed 1 night in Mar 2024
Response from Jessica on Mar 27, 2024
Thank you for your review. Please feel free to reach out directly with any details regarding the stay. We hope that we have another opportunity to properly host you in the future.

6/10 Okay

Radoslava

Travelled with family
Disliked: Cleanliness, amenities
The hotel was busy, not very clean, and seemed understaffed. The reception person as was the shuttle driver. Service was sloe because they were stretched thin.
Stayed 1 night in Mar 2024
Response from Jessica on Mar 22, 2024
Thank you for your survey and for your business. We appreciate you leaving us this feedback and will pass this along to management. Please consider visiting us again in the future so we can properly host you.

10/10 Excellent

Monica

Liked: Property conditions & facilities
The best brew pub was 2 blocks away and very walkable
Stayed 1 night in Mar 2024
Response from Jessica on Mar 20, 2024
Thank you so much for your review! We are so glad to hear that you enjoyed the visit with us. We hope to see you again soon!

8/10 Good

Franklin

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Jessica on Mar 18, 2024
Thank you so much for your review and we hope that you will choose us again in the future!

8/10 Good

Kim

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jessica on Mar 11, 2024
Thank you for your review and for choosing us! We hope to see you again.

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jessica on Mar 6, 2024
Thank you for your review! We hope to see you again in the future!

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and clean hotel! Breakfast options had some variety. Thank you!
Stayed 2 nights in Feb 2024
Response from Jessica on Mar 4, 2024
Thank you so much for choosing us and for leaving us a positive review and score of 5 out of 5! We will share this with our team and hope to see you again soon!

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction totally affected access
Stayed 1 night in Feb 2024
Response from Jessica on Feb 28, 2024
Thank you for your review and we can definitely relate regarding the construction. Hopefully it will be completed soon and that we will see you again!

10/10 Excellent

Patricia, terre haute

Liked: Cleanliness, staff & service, property conditions & facilities
Holly, the front desk clerk gave us excellent service.
Stayed 1 night in Feb 2024
Response from Jessica on Feb 26, 2024
Thank you so much for your review and we are so glad to hear that Holly was able to make the visit a superb one! We will share this with her and the team and we hope to see you again in the future!

10/10 Excellent

Mark, sugarcreek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Right next to highway for easy access.
Stayed 1 night in Feb 2024
Response from Jessica on Feb 26, 2024
Thank you for your review and score of 5 out of 5! We appreciate you choosing us and hope that we will see you again!

8/10 Good

JASMINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, the room was clean & everything was good while there. Also, the wings are bomb! Make sure you try them!
Stayed 2 nights in Feb 2024
Response from Jessica on Feb 19, 2024
Thank you so much for your kind review and for choosing us! We are so glad that you enjoyed your visit with us and will share this with our team. We hope to see you again soon!

10/10 Excellent

Yukio

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Feb 2024
Response from Jessica on Feb 12, 2024
Thank you so much for your review! We are so happy to hear that you enjoyed your visit with us and will be sharing this with our team. It is always a pleasure receiving positive feedback and we hope to see you again soon!

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful
Stayed 2 nights in Jan 2024
Response from Jessica on Feb 2, 2024
Thank you for your review! We are so glad to hear that you enjoyed your visit with us. We hope to see you again in the future!

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best serive
the best part was my service from checking in to my breakfast and best was the manager i sure will be back
Stayed 3 nights in Jan 2024
Response from Jessica on Jan 24, 2024
Thank you so much for your review and for choosing us! We are so happy to receive such positive feedback and will share it with our team. We love to hear when our guests have enjoyed their time here and we look forward to seeing you again!

10/10 Excellent

CHANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAY
MY STAY WAS GREAT EVEN THOUGH IT WAS FOR THE WEATHER THE STAFF WAS GREAT ESPEACIALLY THE MANAGER WAS GREAT
Stayed 2 nights in Jan 2024
Response from Jessica on Jan 22, 2024
Thank you so much for your kind words and positive review! We will be sharing this with our team and we hope that we will see you again in the future!

10/10 Excellent

Ruby

Stayed 1 night in Jan 2024
Response from Jessica on Feb 5, 2024
Thank you so much for choosing us and leaving a 5 out of 5! We hope to see you again soon!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jessica on Jan 15, 2024
Thank you so much for your score of 5 out of 5! We are so glad to hear that you enjoyed your visit and will share this with our team. We hope to see you again in the future!

10/10 Excellent

Munashe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff!
Response from Jessica on Jan 15, 2024
Thank you so much for your feedback and for leaving us a 5 out of 5! We are so glad you chose us and we hope to see you again!

10/10 Excellent

Zachary

Stayed 3 nights in Dec 2023
Response from Jessica on Jan 15, 2024
Thank you so much for your review of a 10 out of 10! We will share this with our team and hope to see you again soon!

6/10 Okay

Alexander

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Jessica on Jan 15, 2024
Thank you for your review. We hope to see you again in the future.

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jessica on Jan 5, 2024
Thank you so much for choosing us and for leaving us such a positive score! We are glad to hear that you enjoyed your visit and we hope to see you again!

10/10 Excellent

Jaccibee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place
Stayed 2 nights in Dec 2023
Response from Jessica on Jan 5, 2024
Thank you so much for the score of 5 out of 5! Thank you for choosing us and we hope to see you again soon!

8/10 Good

Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet
Stayed 1 night in Dec 2023
Response from Jessica on Jan 2, 2024
Thank you for your review and leaving us a 4 out of 5. We strive for 5 so we will share this with our team in the hopes that you will come back and visit us and we can make your visit even better and get that 5!

10/10 Excellent

Telesa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't complain about anything
Stayed 1 night in Dec 2023
Response from Jessica on Dec 28, 2023
Thank you so much for your response! We will share this goof news with our team and hope to see you again soon!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very accommodating and caring.
Stayed 2 nights in Dec 2023
Response from Jessica on Dec 26, 2023
Thank you so much for choosing us and for leaving such a positive review! We take pride in what we do and will share this with our team. We hope to see you again soon!

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jessica on Dec 19, 2023
Thank you so much for your score of 10 out of 10 and for choosing us! We take pride in what we do and are glad to hear that you enjoyed your visit. We will share this with our team and hope to see you again soon!

10/10 Excellent

Dewayne

Travelled with partner
Liked: Amenities, property conditions & facilities
This place was great I would not change a thing about it
Stayed 1 night in Dec 2023
Response from Jessica on Dec 14, 2023
Thank you so much for your feedback! We are so glad to hear that you enjoyed it here and will be sharing this with our team. We hope to see you again in the future!

10/10 Excellent

Tewiian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Jessica on Dec 12, 2023
Thank you so much for your review and for the score of 10 out of 10! We appreciate you visiting us and will share this with our team. We hope to see you again each time you're in town!

8/10 Good

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Jessica on Dec 12, 2023
Thank you for your review and for choosing us. We hope to see you again in the future!

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jessica on Dec 8, 2023
Thank you so much for your review! We appreciate you choosing us and we hope to see you again!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Jessica on Dec 8, 2023
Thank you so much for your review and score of 10 out of 10! We appreciate you choosing us and leaving such positive feedback. Please choose us again in the future!

10/10 Excellent

Martha, ALTUS

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Jessica on Dec 9, 2023
Thank you so much for your review and score of 5 out of 5! We are so glad to hear that you enjoyed your visit and we will share this with our team. We hope to see you again in the future.

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that they were so friendly everyone said hello and good morning. I love the breakfast and the laundry on site. Thumbs up to Mar Lamb !
Stayed 4 nights in Nov 2023
Response from Jessica on Nov 28, 2023
Thank you for your review and leaving us such positive feedback! We will share this with Marcus and the team and are so glad to hear that you enjoyed your visit with us. Please visit us again soon!

8/10 Good

Jacquelyn Suzette

Travelled with family
Liked: Staff & service, amenities
The hotel was conveniently located near airport, which I liked. The complimentary breakfast was nice. Didn't like construction noise and the area around the hotel looked rundown.
Stayed 3 nights in Nov 2023
Response from Jessica on Nov 28, 2023
Thank you so much for your feedback. We will be sharing this with our team as encouragement to continue doing what we do. Thanks for choosing us and we hope to see you again!

8/10 Good

Jacquelyn

Stayed 1 night in Nov 2023
Response from Jessica on Dec 19, 2023
Thank you for your score in your review and for choosing us. We hope to see you again in the future!

6/10 Okay

Cynthia

Stayed 2 nights in Sep 2023
Response from Jessica on Nov 17, 2023
Thank you for your review. We hope to see you again soon!

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo-beneficio
Ficaria lá de novo...
Stayed 1 night in Nov 2023
Response from Jessica on Nov 4, 2023
Thank you for you review! We appreciate the score of 10 out of 10 and love to see our guests happy. Please visit us again soon!

10/10 Excellent

KELLY

Clean and provided the necessities. Bed was comfy and room was quiet. Coffee was terrible.
Stayed 1 night in Oct 2023
Response from Jessica on Oct 26, 2023
Thank you for your review! We will share this with our team and will be looking into the coffee options. We hope that you will consider us if visiting the area again!

2/10 Terrible

Ron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay at this hotel was terrible. The supervisor at the checkin was VERY rude and disrespectful. The shower in our room did not work at all. The breakfast was so bad we had to go eat elsewhere. The girl at checkout was laying across the counter as we came up and barely moved to take our keys. They were arresting someone for fighting outside shortly after we arrived. It was the worst place we have ever stayed.
Stayed 1 night in Oct 2023
Response from Jessica on Oct 23, 2023
Thank you for taking the time to bring some things to our attention. We apologize on behalf of the team for this experience and will let the department heads know. We hope that you will give us another opportunity to properly serve you in the future.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Jessica on Oct 24, 2023
Thank you for your survey. We will share this with our team and hope for a 5 out of 5 the next time you visit us!

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jessica on Oct 23, 2023
Thank you so much for your review. We appreciate the positive feedback and hope to see you again soon.

6/10 Okay

Jane

Liked: Staff & service, property conditions & facilities
Not unique or special. Did like the indoor parking
Stayed 1 night in Oct 2023
Response from Jessica on Oct 16, 2023
Thank you for your review. We are glad you chose us and we hope to see you again in the future.

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jessica on Oct 13, 2023
Thank you so much for your review and for choosing us! It is always a pleasure receiving positive feedback. We are glad to hear you enjoyed your visit and we look forward to seeing you again soon!

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Massive road construction in area 9/2023 - very hard to access
Stayed 1 night in Sep 2023
Response from Jessica on Oct 10, 2023
Thank you for your review and we appreciate the score of a 5 out of 5 even in the construction time! We are glad you chose us and we hope that we will see you again in the future.

10/10 Excellent

Alizshia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay, breakfast was perfect, great staff!!!
Stayed 1 night in Oct 2023
Response from Jessica on Oct 10, 2023
Thank you for your response and the score of 5 out of 5! We will share this with our team and hope to see you again soon!