Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
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Reviews of Vila Galé Estoril – Adults Friendly

4 out of 5
Vila Galé Estoril – Adults Friendly
Avenida Marginal, Apartado 49, Estoril, Cascais

Reviews

8.2

Very good

Rating 10 - Excellent. 160 out of 479 reviews" "
Rating 8 - Good. 233 out of 479 reviews" "
Rating 6 - Okay. 63 out of 479 reviews" "
Rating 4 - Poor. 17 out of 479 reviews" "
Rating 2 - Terrible. 6 out of 479 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarbjit Kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good and staff are friendly Clean airy rooms
Stayed 3 nights in Mar 2024
Response from Rodrigo Castelão on Mar 26, 2024
Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. We were most pleased with your comments about our Hotel. We look forward to welcoming you back at Vila Galé Estoril. Best regards

8/10 Good

Gianluca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Rodrigo Castelão on Dec 31, 2023
Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. Kind regards,

10/10 Excellent

DANIEL

Travelled with partner
Good room but noisy outside and hot inside. Comfortable beds and good bathroom.
Stayed 1 night in Nov 2023
Response from Rodrigo Castelão on Nov 17, 2023
Dear Guest, Thank you for taking some time reviewing our property. Thank you for the positive comments. We took note about the negative ones. Best regards,

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and enjoyed the local beach and restaurants. Hotel was perfectly situated. We found our room clean but it was a little dated but overall just fine. Staff were super friendly and helpful. Food was delish at the buffet for dinner and breakfast.
Stayed 1 night in Sep 2023
Response from Rodrigo Castelão on Sep 13, 2023
Dear Guest, First of all thanks a lot for the great review you made about our hotel. We are glad you had a wonderfull stay with us. Looking forward your next visit. Best regards,

8/10 Good

Richard, Caringbah South

Liked: Cleanliness, staff & service, amenities
Great location
Response from Rodrigo Castelão on Aug 21, 2023
Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. We are glad that you enjoyed the Location. Kind regards,

10/10 Excellent

Monika

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good and excellent staff
Stayed 5 nights in Aug 2023
Response from Rodrigo Castelão on Aug 21, 2023
Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. We are glad that you enjoyed everything. Looking forward to meet you back again. Kind Regards

2/10 Terrible

Patricia

Liked: Cleanliness, amenities
Very nice helpful staff
Stayed 7 nights in Jun 2023
Response from Rodrigo Castelão on Jul 31, 2023
Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. We are glad that you enjoyed our Hotel. Looking forward to meet you back again. Best regards

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Rodrigo Castelão on Jul 31, 2023
Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. We are glad that you enjoyed our Hotel. Looking forward to meet you back again. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Rodrigo Castelão on Jul 24, 2023
Dear Guest, Thank you fot the review about our Hotel.

4/10 Poor

Andrew

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property is dated, an 80s throwback. It needs complete updating and re-design for a 4-star hotel. There is a nightclub across the road pumping out music until late towards the weekend, a tired basement gym, limited sun loungers, no actual balconies (just bay windows) and basic restaurants / bar. It is clean, the rooms are a decent size and the beds comfortable but I expect this from simpler, cheaper establishments.
Stayed 9 nights in Jun 2023
Response from Rodrigo Castelão on Jun 20, 2023
Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. We took due note of your comments. Look forward to welcoming you back at Vila Galé Estoril. Kind regards

10/10 Excellent

Darcio, Johnson City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel location
Stayed 1 night in May 2023
Response from Castelão on May 19, 2023
Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. We are glad that you enjoyed the Hotel and location. Kind regards, Rodrigo

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly. Good dining options. Underground parking onsite was great. Rooms a little dated but clean and functional
Stayed 1 night in Feb 2023
Response from Rodrigo Castelão on Feb 28, 2023
Dear Guest, Thank you very much for such nice comments about our Hotel, Location and Staff. We work hard on a daily basis to get this recognition. We due took note of your comments. Looking forward to meet you again in our Hotel. Best regards

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place and Exceptional Staff
Probably the most helpful and friendly people we have seen in a hotel. Room comfortable, breakfast awesome, great pizza in restaurant and very close to the beach and boardwalk to Cascais. Perefct for a few days!
Stayed 4 nights in Jan 2023
Response from Rodrigo Castelão on Feb 9, 2023
Dear Guest, Thank you for such great comments about our Hotel. We are glad you had a wonderful stay with us and enjoyed everything. We work hard so we can make our guests happy and also this kind of recognition. Best regards

10/10 Excellent

Adilson

8/10 Good

Fabiana

Travelled with partner
Liked: Cleanliness, staff & service
Very well located hotel with outstanding friendly staff, good breakfast.
Stayed 4 nights in Oct 2022
Response from Sérgio Serradeiro Pontes on Nov 5, 2022
Dear Mrs. Fabiana Oba,Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay.Our team is very pleased to know that we had meet your service expectations. We are looking forward to welcome you back again in the near future.Best regards,

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful friendly service.
Stayed 1 night in Oct 2022
Response from Sérgio Serradeiro Pontes on Oct 29, 2022
Dear Ms. Caroline Piper,Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay.Our team is very pleased to know that we had meet your service expectations. We are looking forward to welcome you back again in the near future.Best regards,

10/10 Excellent

KEN GE, Markham

Liked: Staff & service, amenities, property conditions & facilities
Hotel area and Cleanness
Stayed 2 nights in Oct 2022
Response from Sérgio Serradeiro Pontes on Oct 22, 2022
Dear Ken Ge Zhu,Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay.Our team is very pleased to know that we had meet your service expectations. We are looking forward to welcome you back again in the near future.Best regards,

10/10 Excellent

Paula

Stayed 2 nights in Oct 2022
Response from Sérgio Serradeiro Pontes on Oct 15, 2022
Estimada Sra. Telma Luz,Agradecemos desde já a sua preferência pelo Hotel Vila Galé Estoril e, pelo facto de ter partilhado connosco o seu feedback.Ficamos muito agradados em saber que conseguimos ir ao encontro das suas expectativas. Esperamos voltar a receber-vos em breve.Com os melhores cumprimentos,

10/10 Excellent

Harold

Stayed 5 nights in Sep 2022
Response from Sérgio Serradeiro Pontes on Oct 2, 2022
Dear Guest Mr. Harold Moulton,Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay.Our team is very pleased to know that we had meet your service expectations. We are looking forward to welcome you back again in the near future.Best regards,

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has the best views to the pool and ocean. Everything was great. Check in was a breeze. Person at check in was such a pleasure to deal with. Very friendly and checked us in super fast. Even checked us in early. Every request that was asked of the staff was taken care of very promptly. Breakfast was delicious. Check out was a breeze. All of the staff was very friendly. Hotel is very clean. Never had a problem with noise and my room was by the elevator. If I had to say one negative thing is that room service and bar service at the pool was a bit slow. But, I can't really complain because I know most hotels and restaurants all over the world are understaffed for some reason. I would definitely stay here again and recommend this hotel to everyone.
Stayed 4 nights in Aug 2022
Response from Sérgio Serradeiro Pontes on Sep 10, 2022
Dear Mr. Andre Lopes,Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay.Our team is very pleased to know that we had meet your service expectations. We are looking forward to welcome you back again in the near future.Best regards,

6/10 Okay

Nazare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very pleasant and accommodating. The only major problem was there was no iron in the rooms. We had to send our clothes out for fee to get pressed.
Stayed 3 nights in Aug 2022
Response from Sérgio Serradeiro Pontes on Sep 10, 2022
Dear Mrs. Nazare Santos,Thank you for choosing Hotel Vila Galé Estoril , we trully appreciate your opinion. The comments of our customers are extremely valuable to help us improve our services. Looking forward to welcome you again in the near future.Best regards,

10/10 Excellent

lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff. A lovely room with good air con. The food was good, at times great, other times not as good but this is a personal preference. Good gym, small but functional. Pool is not massive but is a good depth where you can stand all the way from one end to the other. Lovely Brazilian staff working in the hotel. The bald manager running the restaurant was exceptional.
Stayed 2 nights in Aug 2022
Response from Sérgio Serradeiro Pontes on Sep 10, 2022
Dear Mr. Lee Marshall,Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay.Our team is very pleased to know that we had meet your service expectations. We are looking forward to welcome you back again in the near future.Best regards,

8/10 Good

Chablee, Hudson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a minute walk from the train, and less than 5 to the beach. The staff is amazing.
Stayed 2 nights in Aug 2022
Response from Sérgio Serradeiro Pontes on Aug 27, 2022
Dear Mrs. Chablee Michal Dos Santos,Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay.Our team is very pleased to know that we had meet your service expectations. We are looking forward to welcome you back again in the near future.Best regards,

10/10 Excellent

Octavia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience!
Stayed 1 night in Aug 2022
Response from Sérgio Serradeiro Pontes on Aug 27, 2022
Dear Mrs. Octavia Paquito Ribeiro,Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay.Our team is very pleased to know that we had meet your service expectations. We are looking forward to welcome you back again in the near future.Best regards,

10/10 Excellent

Velento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff , food and location
Everything was amazing , friendly staff good food, the hotel facilities is very good and the hotel location is great just across the road from Estoril train station, but for the price that we pay per night the parking should be included in my opinion, other than that everything was perfect.
Hotel view at night
View from a coffee shop across the road
Sea view room
Stayed 1 night in Aug 2022
Response from Sérgio Serradeiro Pontes on Aug 13, 2022
Dear Guest, Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay. Our team is very pleased to know that we had meet your service expectations. We are looking forward to welcome you back again in the near future. Best regards,

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean Hotel with friendly and helpful staff.
Stayed 7 nights in Jul 2022
Response from Carla Gonçalves on Jul 22, 2022
Thank you very much! Your opinion is important for us. Looking forward for a next time!

10/10 Excellent

Melony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet every morning was so great to look forward to. The staff was very friendly. I love the rooms and the location. The pool was fantastic. They even had music and an employee leading water aerobics. There's plenty around. We enjoyed a little cafe just by called Picadilly Circus. The beach and train were right there! There was also a rental car place across the street that was handy.
Stayed 3 nights in Jun 2022
Response from Sérgio Serradeiro Pontes on Jul 8, 2022
Dear Guest, Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay. Our team is very pleased to know that we had meet your service expectations. We are looking forward to welcome you back again in the near future. Best regards,

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice well run hotel
Very nice well run hotel with friendly efficient staff
Stayed 5 nights in Jun 2022
Response from Sérgio Serradeiro Pontes on Jun 19, 2022
Dear Guest, Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay. Our team is very pleased to know that we had meet your service expectations. We are looking forward to welcome you back again in the near future. Best regards,

6/10 Okay

Howard

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel claimed to have a fully accessible room. However the room provided was poorly laid out for a wheelchair user and a shower chair wasnt initially provided. The swimming pool area could not be accessed by a wheelchair user - it was necessary to climb 2 floors of steps. The elevators in the main hotel were very small with little space for a wheelchair user. The area around the hotel was generally unsuitable for a wheelchair user. High curbs, steep incline ramps and non functioning elevators.
Stayed 7 nights in May 2022
Response from Sérgio Serradeiro Pontes on Jun 19, 2022
Dear Guest, Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay. The comments of our customers are extremely valuable to help us improve our services. We are sorry that your experience was not to your satisfaction. Looking forward to welcome you back in a near future, we hope that at a next opportunity we can meet your expectations. Best regards,

8/10 Good

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On our last night we managed to have a late meal before their Fine Pasta Restaurant closed. Even though it was late the food was fantastic and the service top notch.
Stayed 2 nights in May 2022
Response from Sérgio Serradeiro Pontes on Jun 19, 2022
Dear Guest, Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay. Our team is very pleased to know that we had meet your service expectations. We are looking forward to welcome you back again in the near future. Best regards,

4/10 Poor

Alvaro

Stayed 1 night in May 2022
Response from Sérgio Serradeiro Pontes on Jun 19, 2022
Estimado Hóspede, Agradecemos desde já a sua preferência pelo Hotel Vila Galé Estoril e, pelo facto de ter partilhado connosco o seu feedback. Ficamos muito agradados em saber que conseguimos ir ao encontro das suas expectativas. Esperamos voltar a receber-vos em breve. Com os melhores cumprimentos,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a very convenient location
Very well maintained, clean and conveniently located hotel.
Stayed 6 nights in Apr 2022
Response from Sérgio Serradeiro Pontes on Jun 19, 2022
Dear Guest, Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay. Our team is very pleased to know that we had meet your service expectations. We are looking forward to welcome you back again in the near future. Best regards,

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean view from room, clean basic rooms, friendly and helpful staff, decent small gym, great location in Estoril near Cascais and beach. Good value for money.
Stayed 1 night in Apr 2022
Response from Sérgio Serradeiro Pontes on Jun 19, 2022
Dear Guest, Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay. Our team is very pleased to know that we had meet your service expectations. We are looking forward to welcome you back again in the near future. Best regards,

10/10 Excellent

Gautam Kumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The behaviour and professionalism of staff members are excellent- we are very pleased.
Stayed 4 nights in Apr 2022
Response from Sérgio Serradeiro Pontes on Jun 19, 2022
Dear Guest, Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay. Our team is very pleased to know that we had meet your service expectations. We are looking forward to welcome you back again in the near future. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

subhia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summary of our stay in Cascais
We stayed 4 nights--1 night before and 3 nights as part of a 14 day guided tour of Portugal. The hotel and staff were outstanding. The rooms are typical European being a little small with few electrical receptacles so bring an extension cord. Carla at the Front Desk was wonderful. She helped us with so much valuable information. She made our stay in Cascais! We enjoyed the personality of the bartender. He was always smiling. Rodrigo the manager was also very helpful.
Stayed 1 night in Oct 2019

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities, room comfort
Excellent location. Staff was helpful. Rooms are spacious and the sea views are beautiful. Carpets would need cleaning or changing.
Stayed 3 nights in Sep 2019
Response from António on Nov 11, 2019
Dear Michelle, Thank you for taking some time making the review about our Hotel. We are happy you had a nice stay, enjoyed the location and staff. We took notice of the comments you made about the carpet. Best regards, António Monteiro

8/10 Good

Antonio, New York

Travelled with family
Liked: Staff & service
very nice location, quiet. room is ok. fast check in and check out.food room service only if restaurant isnt busy (exactly when room service is needed).
Stayed 2 nights in Sep 2019
Response from António on Nov 11, 2019
Dear guest, Thank you for the comments you made about our Hotel, our staff and location. Looking forward to meet you again,~Best regards, António Monteiro

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly clean hotel,spacious room with stunning sea views!Only downside was The shower...very little pressure/flow & also could be quite noisy @ night due to nearby niteclub & busy road.
Stayed 7 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just visited last week, stayed for 1 week and we liked it a lot, very helpful staff, great breakfast, excellent location (opposite train/ Bus station) nice clean beach just across the street and great walk to Cascais or (2 stations with train, 30 min train to Lisbon.) rooms are large enough for 3 adults, not fancy but clean bathroom. definitive would go back there.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the roof top pool that had a view to the ocean and breakfast buffet was great!
Stayed 2 nights in Jul 2019

4/10 Poor

Mary

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property a lot, but on my first day, my teeth aligners disappeared. I think one of the cleaning staff probably threw them out. That will cost $99 to replace. Bummer.
Stayed 4 nights in Jun 2019

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

EJB, Lisbon, PT

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location. Basic breakfast but fresh ingredients. Warm accommodating staff. Room was clean but felt like my 1980 college dorm. Hotel needs a renovation and the red carpets need to be updated to tile or LVP. The restaurant attached to the hotel (Massa Fina) was mediocre at best.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Beds are terribly uncomfortable and noisy . Every time i moved It woke everyone else in room up. Also room next door very noisy. We could hear them talking late into the night
Stayed 1 night in Apr 2019

8/10 Good

I.W, New Orleans, La

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good breakfast, and friendly staff.
Stayed 6 nights in Mar 2019