Lobby

Reviews of Hotel Roma

3 out of 5
Hotel Roma
Avenida de Roma 33, Lisbon

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 1007 reviews" "
Rating 8 - Good. 363 out of 1007 reviews" "
Rating 6 - Okay. 74 out of 1007 reviews" "
Rating 4 - Poor. 17 out of 1007 reviews" "
Rating 2 - Terrible. 18 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the area, the room, and the staff. The area is conveniently located to shopping and resteraunts. Parking is a hassle, we had to park offsite. The rooms are clean and the staff are accommodating, the breakfast was good also. I would definitely stay there again.
Stayed 2 nights in Mar 2024

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Prices are great. Location is decent. There is a train that runs next to the hotel that caused a bit of noise but that's a minor quibble.
Stayed 1 night in Mar 2024

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very good breakfast close to airport. Lots of taxis €10 to and from airport. No tourist attractions in local area but some restaurants. We couldn’t get the air conditioner/ fan to work properly and the room was a bit stuffy.
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel A

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall was a great experience. Elevators were small and one was broken so it was challenging getting to the lobby occasionally
Stayed 1 night in Mar 2024

8/10 Good

Petra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great persian restaurant nearby
Stayed 1 night in Mar 2024

10/10 Excellent

Nuno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

6/10 Okay

nuno

Stayed 1 night in Feb 2024

10/10 Excellent

Joao

Liked: Amenities
Good
Stayed 1 night in Feb 2024

8/10 Good

Allan

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice staff and reasonably priced. Nice restaurant
Stayed 1 night in Feb 2024

2/10 Terrible

Pedro

Disliked: Staff & service
Afternoon i had lunch in the Roma hotel evening i brought food from out requested for a plate after waiting half an hour after calling so many times they came and charged me for the plate.I did not complete my 2 days i moved to another hotel.
Stayed 2 nights in Feb 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was on a very busy crossroads but was very quiet inside & well appointed. My main issue was with parking which was supposed to be available but when we asked was told our Opel Corsa was to large a car to park! We were directed to a car park 1.5 km away in pouring rain we returned totally soaked through with no help with our bags from the staff who seemed totally uninterested. I never saw any signs for hotel parking & wondered if it really existed.
Stayed 1 night in Feb 2024

10/10 Excellent

thi hue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything,my room was clean and bright, bathroom was clean and comfortable.
Stayed 6 nights in Jan 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to the metro station which is very convenient. Clean rooms and friendly staff!

10/10 Excellent

Soraia

Stayed 1 night in Jan 2024

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean. Bed was comfortable and service was great. Our plane was delayed and we arrived a few minutes before the restaurant closed. Front desk kept our luggage and send us to the restaurant and they still let us order 3 minutes before closing. Food was great.
Stayed 1 night in Jan 2024

10/10 Excellent

Rafaela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Room was spacious and clean, toilets were very clean just a little old, but overall very good.
Stayed 1 night in Jan 2024

6/10 Okay

Lirielly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
We had a problem with the hot water in the shower, but it was well solved by Emanuel. We really appreciate the hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Diane, Semainary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. In a retail and business area. Close to metro and buss. Great staff and wonderful breakfast.
Stayed 2 nights in Nov 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Akbar

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good place

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Good room size. Huge lobby with good size restaurants with decent food. Coffee machine should be added to the room. Wifi was spotty in the room.
Stayed 1 night in Nov 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

nicole

Travelled with family
Liked: Cleanliness, staff & service
I was very disappointed. I asked for a quiet room and our room (#411) was about 12 inches (30 cms) from the elevator. Also, the constant noise from the trains kept us awake all night. Hotel looks very shabby from the outside but lobby was nice. Room was very small but appeared clean. Staff was fine. I do not recommend.
Stayed 1 night in Nov 2023

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
This was a night before flying out stay. The hotel is comfortable, spacious room with good lighting. Not many accessible outlets for all the electronic devices, but enough to get by. The hotel provided an early box breakfast (thank you) but it was uninspired. Nearby to metro and easy cabs and Ubers.
Stayed 1 night in Nov 2023

10/10 Excellent

Hilary

Stayed 1 night in Nov 2023

10/10 Excellent

S N

Stayed 1 night in Nov 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay to catch an early flight out of Lisbon! Great breakfast choices!
Stayed 1 night in Nov 2023

10/10 Excellent

Juventino

Stayed 1 night in Nov 2023

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Quiet But Needing Repairs
Nice, quiet hotel close to shopping and small eateries. Clean but very dated. Bathroom was so small that the urinal was 8” from my legs when I used the sink to brush my teeth. Disgusting. Elevator was not working so we had to wait for a long time for the second elevator.
Stayed 1 night in Nov 2023

10/10 Excellent

Mario Jorge

Travelled with partner
Muito bom,o atendimento foi 5 estrelas,o quarto sempre muito bem limpo,por vezes parecia que eu estava só no hotel adorei.
Stayed 3 nights in Nov 2023

10/10 Excellent

Christine

Stayed 1 night in Nov 2023

8/10 Good

melania

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is in the busy street (not centrally located but metro is close by and easy access). There was no assigned parking instead street metered parking. Room and beds were clean and comfortable. Bathroom is ok. Breakfast was ok lots of pastries to chose but coffee was bleh. Close to airport.
Stayed 1 night in Nov 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a nice clean place to stay. Close to subway. I will stay again.
Stayed 1 night in Nov 2023

10/10 Excellent

kwing cheung

Travelled with family
Liked: Cleanliness, staff & service
Service is good, with luggage storage provided.
Stayed 1 night in Oct 2023

10/10 Excellent

Cliff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and not touristy. Close to airport and metro
Stayed 1 night in Nov 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to everything.
Stayed 2 nights in Oct 2023

6/10 Okay

Jaison

Stayed 1 night in Oct 2023

10/10 Excellent

Jeanna

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the breakfast was wonderfull, the best tasting and variety ever.will recommend
Stayed 3 nights in Oct 2023

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
A good value 3 star hotel.
Friendly & helpful staff. Very close proximity to the Metro & train station for ease of getting around. A healthy but pleasant stroll to get to the old town. Two elevators were not working which was a problem due to the limited carrying capacity of the remaining two. Some vibration & noise from neighbouring train track. Limited services overnight meant no problems sleeping but earplugs proved useful. Basic but comfortable & clean room with toilet & bath/shower. Luggage storage also available. Fridge in room but no tea/coffee making facilities. A very pleasant & reasonable place to stay for a few days with good room rates.
Stayed 3 nights in Oct 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Great property, excellent location and the staff was always so pleasant. Fantastic job.
Stayed 2 nights in Oct 2023

8/10 Good

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was the elevator. Only one very small elevator available for the entire hotel as the bus boys we’re utilizing the other one
Stayed 1 night in Oct 2023

8/10 Good

Maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023