Property amenity

Reviews of Holiday Inn Lisbon Continental, an IHG Hotel

4 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1002 reviews" "
Rating 8 - Good. 291 out of 1002 reviews" "
Rating 6 - Okay. 103 out of 1002 reviews" "
Rating 4 - Poor. 35 out of 1002 reviews" "
Rating 2 - Terrible. 27 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing area and gorgeous looks
Stayed 4 nights in Apr 2024
Response from Raquel Marcelino on Apr 22, 2024
Dear Mr. Gabriell,Thank you for your preference and feedback. We are glad to know that we met your expectations and look forward to welcome you back on your next visit to Lisbon. Best Regards,

10/10 Excellent

Gustavo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!!!
Stayed 3 nights in Apr 2024
Response from Ricardo Cunha on Apr 20, 2024
Dear Mr. Gustavo,We are pleased to know you deeply enjoyed your experience at the Holiday Inn Lisbon-Continental and we really appreciate the excellent review.Please consider visiting us again in the future.With warm regards,Ricardo Cunha

8/10 Good

Leila

Stayed 2 nights in Mar 2024
Response from Ricardo Cunha on Apr 19, 2024
Estimada Leila,Agradecemos a boa avaliação e esperamos que tenha disfrutado da sua visita a Lisboa ficando hospedada no nosso hotel.Até uma próxima,Ricardo Cunha

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service
Great location for access to the airport; food was decent although not a lot of options within the hotel restaurant and the surrounding area; shower had amazing water pressure, but the shower head didn’t stay in place. The beds were a little soft, but acceptable. Lots of construction around the area…nothing the hotel can do about that.
Stayed 1 night in Apr 2024
Response from Ricardo Cunha on Apr 18, 2024
Dear Kevin,We appreciate the feedback on your recent stay at our hotel and the good evaluation.We are happy to know the stay was enjoyable overall, even if the food variety did not meet expectations and for the issue with the shower head. Thank you for bringing our attentions to this so we may adress it.We'd love to welcome you again and present kind regards,Ricardo Cunha

10/10 Excellent

joselito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Raquel Marcelino on Apr 22, 2024
Estimado Sr. Joselito, Agradecemos a preferência e excelente avaliação. Esperamos recebê-lo novamente na sua próxima visita a Lisboa. Com os melhores cumprimentos

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay at this property again, but I would skip the all-you-can eat breakfast. Just a personal choice; I like to sample local cafés.
Stayed 4 nights in Apr 2024
Response from Raquel Marcelino on Apr 15, 2024
Dear Mr. John, Thank you for your preference and great feedback. We are glad to know that you enjoyed your stay and we look forward to welcome you back on your next visit to Lisbon. Best Regards

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel with nice buffet option. Little far from main attractions but bus stop with is close by and easy to get Uber.
Stayed 4 nights in Mar 2024
Response from Raquel Marcelino on Apr 15, 2024
Dear Mr. Ravi,Thank you for your preference and great feedback. We are glad to know that you enjoyed your stay and we look forward to welcome you back on your next visit to Lisbon. Best Regards

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Good value.
Stayed 2 nights in Apr 2024
Response from Ricardo Cunha on Apr 13, 2024
Dear Mr. Dustin,We deeply appreciate the wonderful review of your recent stay at the Holiday Inn Lisbon-Continental.We hope it was a truly enjoyable experience and that you visit us again in the future.With warm regards,Ricardo Cunha

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet. Close to public transportation and airport. Not hilly easy for people with mobility issues
Stayed 4 nights in Apr 2024
Response from Ricardo Cunha on Apr 12, 2024
Dear Irene,We are happy that the hotel's location and facilities allowed for an enjoyable visit of Lisbon and we hope that overall it was a very comfortable experience.We'd love to welcome you again!With kind regards,Ricardo Cunha

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is currently under construction outside, so it would be unfair to properly review it. Overall though, the stay was good.
Stayed 1 night in Mar 2024
Response from Ricardo Cunha on Apr 9, 2024
Dear Mr. Orlando,Thank you for the excellent review as we hope you had an enjoyable stay. We apologize for the inconvenience regarding the ongoing construction work being done in the street of the hotel.Kind regards,Ricardo Cunha

6/10 Okay

Lise, Smithtown

Liked: Cleanliness, staff & service, property conditions & facilities
I needed a hotel close to the airport and this fit the bill. It’s your basic big, hi rise hotel, impersonal and utilitarian. It’s clean and neat but lacks the little amenities that you come to love in boutique and upscale hotels. Front desk staff is efficient. Breakfast staff very friendly. It’s what I was looking for for early departure.
Stayed 1 night in Apr 2024
Response from Raquel Marcelino on Apr 8, 2024
Dear Lise, Thank you for your preference and feedback. We are glad to know that you enjoyed your stay and we look forward to welcome you back on your next visit to Lisbon.Best Regards

10/10 Excellent

Miki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Mar 2024
Response from Ricardo Cunha on Apr 6, 2024
Dear Miki,We are happy to know you deeply enjoyed your stay at the Holiday Inn Lisbon-Continental and we hope we earn your preference again in the future.With warm regards,Ricardo Cunha

10/10 Excellent

Ilso, Lehigh Acres

Stayed 1 night in Apr 2024
Response from Raquel Marcelino on Apr 8, 2024
Dear Mr. Ilso, Thank you for your preference and feedback. Looking forward to welcome you back to Holiday Inn Lisbon-Continental. Best Regards

10/10 Excellent

Lauri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very helpful !
Stayed 2 nights in Apr 2024
Response from Ricardo Cunha on Apr 6, 2024
Dear Lauri,We are made proud by your wonderful review and kind comments of the service from our team.We hope the team made you feel welcome and that this allowed for a very enjoyable stay.Please visit us again in the future! With warm regards,Ricardo Cunha

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Xxx
Stayed 5 nights in Mar 2024
Response from Raquel Marcelino on Apr 5, 2024
Dear Ms. Sanjay, Thank you for your preference and feedback. We look forward to welcome you back on your next visit to Lisbon. Best Regards

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Onsite restaurant was excellent
Stayed 1 night in Apr 2024
Response from Raquel Marcelino on Apr 4, 2024
Dear Ms. Kathy, Thank you for your preference and nice feedback. Looking forward to welcome you back on your next visit to Lisbon. Best Regards

10/10 Excellent

Edna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will comeback again to stay there. Breakfast is amazing and staff as well.
Stayed 1 night in Apr 2024
Response from Ricardo Cunha on Apr 4, 2024
Dear Edna,It will be our pleasure to welcome you again at the Holiday Inn Lisbon-Continental.We thank you for the excellent review and kind comments regarding the breakfast and service.With warm regards,Ricardo Cunha

10/10 Excellent

Kevin, Yellowknife

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel and I found the staff to be very helpful. The hotel is also in a good location with a shopping mall and other restaurants nearby.
Stayed 4 nights in Mar 2024
Response from Ricardo Cunha on Apr 4, 2024
Dear Kevin,We hope you had a great experience visiting Lisbon while staying in our hotel.We deeply appreciate the excellent review and kind comments.Please visit us again in the future!With warm regards,Ricardo Cunha

10/10 Excellent

John, Niagara Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, breakfast, safe, and convenient.
Stayed 9 nights in Mar 2024
Response from Ricardo Cunha on Apr 3, 2024
Dear John,Thank you for the kind comments and excellent evaluation.We hope you had a truly enjoyable stay and that you visit us again in the future.With warm regards,Ricardo Cunha

8/10 Good

Joseph Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Mar 2024
Response from Ricardo Cunha on Apr 3, 2024
Dear Mr. Joseph Jordan,Thank you for choosing our hotel for your visit of Lisbon and also for the good review.We hope you visit Holiday Inn Lisbon-Continental again in the future.Kind regards,Ricardo Cunha

8/10 Good

Sandra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is walkable to different interesting places.
Stayed 2 nights in Mar 2024
Response from Ricardo Cunha on Apr 2, 2024
Dear Sandra,We are pleased that the hotel's location suited your needs and we hope this allowed for an enjoyable stay and visit of Lisbon.We'd love to welcome you again and we present kind regards,Ricardo Cunha

8/10 Good

Syvil

Liked: Staff & service, property conditions & facilities
I would like to give a shoutout to Debora who was exceptional in her ability to help me figure out things to do in the midst of that rain and for stepping up to ensure that I get essentials e.g. water when the tour guide did not let me. I just like the vibe that radiates from her, it’s very homy. The other staff are also very good, helpful and ready to find out answers for you so I appreciate that a lot. Some staff can make their facial expressions better especially when they don’t know the answer lol but I understand that because they’re young so overall, the stay is very very good.
Stayed 3 nights in Mar 2024
Response from Raquel Marcelino on Apr 1, 2024
Dear Syvil, Thank you for your preference and nice feedback. We are glad to know that you enjoyed your stay at Holiday Inn Lisbon-Continental and that Debora helped make your stay memorable.Your feedback will be shared with Debora and all our team. We look forward to welcome you back on your next visit to Lisbon.Best Regards

10/10 Excellent

Tara

Stayed 3 nights in Mar 2024
Response from Ricardo Cunha on Apr 20, 2024
Dear Tara,We hope you had a truly very enjoyable stay at the Holiday Inn Lisbon-Continental, as we deeply appreciate the excellent evaluation.Please visit us again in the future!With warm regards,Ricardo Cunha

8/10 Good

Marc, cabot

Liked: Cleanliness, staff & service
A little worn and acceptably clean.
Stayed 1 night in Mar 2024
Response from Raquel Marcelino on Apr 1, 2024
Dear Mr. Marc, Thank you for your preference and feedback. We hope to welcome you back on your next visit to Lisbon. Best Regards

8/10 Good

Leslie

Travelled with family
Convenient to airport. Easy to get taxi.
Stayed 1 night in Mar 2024
Response from Ricardo Cunha on Mar 29, 2024
Dear Leslie,It was our pleasure to welcome you at the Holiday Inn Lisbon-Continental and we appreciate the good review.We hope you had a memorable experience and that we're able to earn your preference again in the future.With kind regards,Ricardo Cunha

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a nice size
Stayed 5 nights in Mar 2024
Response from Ricardo Cunha on Mar 29, 2024
Dear Mr. Paul,We thank you for the excellent evaluation of your recent stay.We are pleased you enjoyed the room and it's size, and we hope this went towards a very enjoyable stay.Please visit us again in the future!With warm regards,Ricardo Cunha

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value. Excellent breakfast
Stayed 2 nights in Mar 2024
Response from Raquel Marcelino on Mar 27, 2024
Dear Mr. Mark, Thank you for your preference and feedback. We are glad to know that you enjoyes your stay an breakfast. Looking forward to welcome you back to Holiday Inn Lisbon-Continental. Best Regards

10/10 Excellent

Israel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel at hotel very helpful. They were so kindly and due to the amount of days they offer free car park
Stayed 4 nights in Mar 2024
Response from Raquel Marcelino on Mar 26, 2024
Dear Mr. Israel,Thank you for your preference and feedback. We are glad to know that you enjoyed your stay and our team service. Looking forward to welcome you back on your next visit to Lisbon. Best Regards

10/10 Excellent

Brenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows and bed
Stayed 2 nights in Mar 2024
Response from Raquel Marcelino on Mar 25, 2024
Dear Mr. Brenton, Thank you for your preference and feedback.We are glad to know that you enjoyed your stay at Holiday Inn Lisbon-Continental. Looking forward to welcome you backBest Regards

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lots of restaurants. The BEST morning buffet we have ever enjoyed.
Stayed 1 night in Mar 2024
Response from Raquel Marcelino on Mar 25, 2024
Dear Mr. Edward,Thank you for your preference and feedback. We are glad to know that you enjoyed our breakfast and location.Looking forward to welcome you back to Holiday Inn Lisbon-Continental on your next visit to Lisbon. Best Regards

10/10 Excellent

Jorge, San Jose

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good location, close to the airport. Parking space, but need to pay.
Stayed 1 night in Mar 2024
Response from Raquel Marcelino on Mar 25, 2024
Dear Mr Jorge,Thank you for your preference and feedback. We are glad to know that you enjoyed our location.Looking forward to welcome you back to Holiday Inn Lisbon-Continental on your next visit to Lisbon. Best Regards

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
How close it was to the airport
Stayed 1 night in Mar 2024
Response from Raquel Marcelino on Mar 25, 2024
Dear Mr. Luis,Thank you for your preference and feedback. Looking forward to welcome you back to Holiday Inn Lisbon-Continental on your next visit to Lisbon. Best Regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Mar 2024
Response from Raquel Marcelino on Mar 25, 2024
Dear Mr. Robert,Thank you for your preference and feedback. Looking forward to welcome you back to Holiday Inn Lisbon-Continental on your next visit to Lisbon. Best Regards

8/10 Good

mohsen

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 4 nights in Mar 2024
Response from Raquel Marcelino on Mar 25, 2024
Dear Mr. Mohsen, Thank you for your preference and feedback. Looking forward to welcome you back to Holiday Inn Lisbon-Continental on your next visit to Lisbon. Best Regards

10/10 Excellent

Maria Marques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this Hotel when Lisbon. Very clean, very professional, well kept.
Stayed 1 night in Mar 2024
Response from Ricardo Cunha on Mar 22, 2024
Dear Mrs. Maria Marques,We are made proud by your great review and continued preference of Holiday Inn Lisbon-Continental.We hope you had a very enjoyable stay and that you visit us again very soon.With warm regards,Ricardo Cunha

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very fine hotel that has undergone recent renovation. On-site facilities are very good, but there are limited dining facilities close by that are open at night.
Stayed 2 nights in Mar 2024
Response from Ricardo Cunha on Mar 17, 2024
Dear Robert,It was our pleasure to welcome you at the Holiday Inn Lisbon-Continental and we deeply appreciate the excellent review and kind comments.We are very happy that you enjoyed our new open lobby and we hope to earn your preference again in the future.With warm regards,Ricardo Cunha

8/10 Good

Christina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend the hotel in general. However, be aware of the plane noise since the airport is nearby. Near a metro station, but far from the most touristic places.
Stayed 9 nights in Mar 2024
Response from Ricardo Cunha on Mar 17, 2024
Dear Christina,We appreciate the good review and kind comments.We apologize for any inconvenience caused by the planes and still hope your experience was very comfortable.With kind regards,Ricardo Cunha

10/10 Excellent

Dwight

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Construction on the building made it difficult to find.
Stayed 2 nights in Mar 2024
Response from Ricardo Cunha on Mar 14, 2024
Dear Mr. Dwight,We apologize for the inconvenience regarding the ongoing construction in the street of the hotel but we are happy to know you still had a very enjoyable stay.We appreciate the great evaluation and hope to welcome you again in the future.Kind regards,Ricardo Cunha

10/10 Excellent

Yanmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsite restaurant is great. We did not have to go out for dinner after a long day.
Stayed 2 nights in Mar 2024
Response from Ricardo Cunha on Mar 14, 2024
Dear Yanmin,We thank you for the excellent review and we are happy you enjoyed the hotel's restaurant. We hope that you had an overall enjoyable experience and that you visit us again in the future.With warm regards,Ricardo Cunha

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was the highlight of my stay. Choices and the staff were excellent.
Stayed 5 nights in Feb 2024
Response from Ricardo Cunha on Mar 13, 2024
Dear Michelle,We are happy to know you enjoyed the breakfast, both the items and the service from the team, and we hope this went towards a very comfortable stay in our hotel.We'd love to welcome you again in the future and we present kind regards,Ricardo Cunha

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i be back !
Stayed 1 night in Mar 2024
Response from Ricardo Cunha on Mar 12, 2024
Dear Mr. Jose,We are very happy to know you will choose our hotel again in the future.It was our pleasure to welcome you at the Holiday Inn Lisbon-Continental and we hope you had a truly enjoyable and memorable experience.With warm regards,Ricardo Cunha

8/10 Good

Xin

Stayed 2 nights in Mar 2024
Response from Ricardo Cunha on Mar 31, 2024
Dear Xin,Thank you for the great review, as we hope you had an enjoyable experience at the Holiday Inn Lisbon-Continental.Please visit us again in the future!With kind regards,Ricardo Cunha

6/10 Okay

Fernando

Stayed 7 nights in Mar 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ricardo Cunha on Mar 12, 2024
Dear Mrs. Diane,We are pleased to know you enjoyed your stay at the Holiday Inn Lisbon-Continental as we deeply appreciate your great evaluation.We hope you choose our brand again in the future as we'd love to welcome you back.With warm regards,Ricardo Cunha

10/10 Excellent

Ian, Stirling

Liked: Cleanliness, amenities
Good location for transport links. Very clean. Great staff and good breakfast would stay there again 👍
Stayed 2 nights in Mar 2024
Response from Ricardo Cunha on Mar 9, 2024
Dear Ian,It pleases us that you had a very enjoyable stay at the Holiday Inn Lisbon-Continental and we thank you for the great review.We are happy to know the cleanliness, breakfast and service from the team made a difference, and we hope you visit us again in the future.With warm regards,Ricardo Cunha

8/10 Good

Maxwell, Chichester

Stayed 2 nights in Mar 2024
Response from Ricardo Cunha on Mar 28, 2024
Dear Mr. Maxwell,It was our pleasure to welcome you at the Holiday Inn Lisbon-Continental and we hope you had a very enjoyable stay.We thank you for the great review, as we hope to earn your preference again in the future.With warm regards,Ricardo Cunha

10/10 Excellent

Deborah L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Raquel Marcelino on Mar 7, 2024
Dear Ms. Deborah L, Thank you for your preference and feedback. We are glad to know that you enjoyed your stay and look forward to welcome you back to Holiday Inn Lisbon-Continental. Best Regards

8/10 Good

Philippe, Wellesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good experience. I just wish I had not heard somebody with a drill a Saturday morning around 10:30. Kind of OK during the week but not during the weekend. I have to add that the team in charge of the breakfast is doing a great job with the overall quality of the food and the options being offered. The person taking care of our bedroom did an excellent job. Last but not least you will hear and see the planes landing or taking off in Lisbon if you have a room with an even number. Ask for an odd number if you can
Stayed 4 nights in Mar 2024
Response from Ricardo Cunha on Mar 6, 2024
Dear Mr. Philippe,We thank you for choosing Holiday Inn Lisbon-Continental for your visit of Lisbon and for your positive review.We are happy to know you enjoyed the breakfast service and the housekeeping and we'd like to apologize for the issue regarding the noise on Saturday morning, which we adressed as soon as we became aware of it. We hope the comfort of your stay was not impacted and that it was an enjoyable experience.We'd love to welcome you again and we present warm regards,Ricardo Cunha

4/10 Poor

david

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very old hotel. Renovation is well overdue.
Stayed 2 nights in Mar 2024
Response from Ricardo Cunha on Mar 5, 2024
Dear Mr. David,We thank you for giving us feedback on your recent stay and we apologize it did not meet expectations, especially in regards to the hotel condition. We will share your comments with the hotel's management, hoping to improve.With best regards,Ricardo Cunha

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 4 nights in Feb 2024
Response from Ricardo Cunha on Mar 5, 2024
Estimado Sr. Carlos,Obrigado por escolher o Holiday Inn Lisbon-Continental para a sua visita a Lisboa. Apraz-nos saber que teve uma estadia agradável e honra-nos a sua excelente avaliação.Aguardamos nova oportunidade de o receber e apresentamos cordiais salutações,Ricardo Cunha