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VIP Grand Lisboa Hotel and Spa

Photo gallery for VIP Grand Lisboa Hotel and Spa

Interior entrance
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Executive Suite | Living area | 26-inch LCD TV with cable channels, TV

Overview of VIP Grand Lisboa Hotel and Spa

VIP Grand Lisboa Hotel and Spa

5.0 star property

3.8/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Avenida 5 de Outubro, 197, Lisbon, 1050-054

Explore the area

  • Popular LocationCampo Pequeno Bullring3 min walk
  • Popular LocationGulbenkian Museum11 min walk
  • Popular LocationEl Corte Ingles Mall16 min walk
  • AirportLisbon (LIS-Humberto Delgado)13 min drive

Room options

About this area

Lisbon

VIP Grand Lisboa Hotel and Spa is located in Lisbon City Center, a neighborhood in Lisbon, and is in a shopping district and near a metro station. Rossio Square and Lisbon Cathedral are notable landmarks and Lisbon Oceanarium is a popular area attraction. Looking to enjoy an event or a game while in town? See what's happening at Campo Pequeno Bullring or Jose Alvalade Stadium.

What's nearby

  • Campo Pequeno Bullring - 3 min walk
  • Hospital Curry Cabral - 7 min walk
  • Gulbenkian Museum - 11 min walk
  • El Corte Ingles Mall - 16 min walk
  • Marquis of Pombal Square - 9 min drive

Getting around

  • Campo Pequeno Station - 3 min walk
  • Entrecampos Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 13 min drive

Restaurants

  • Huang He - 3 min walk
  • Jardim do Campo Pequeno / Jardim do Marquês de Marialva - 4 min walk
  • A Padaria Portuguesa - 5 min walk
  • Padaria Do Bairro - 5 min walk
  • Restaurante Real Nepal - 6 min walk

About this property

VIP Grand Lisboa Hotel and Spa

5-star luxury hotel located in Lisbon City Center
Take advantage of a hair salon, dry cleaning/laundry services, and a bar at VIP Grand Lisboa Hotel and Spa. Take some time to relax at the onsite spa. Enjoy a meal at the two onsite restaurants. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • Wedding services, concierge services, and a TV in the lobby
  • A 24-hour front desk, smoke-free premises, and luggage storage
  • Guest reviews give top marks for the location
Room features
All 295 rooms have comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with bathtubs and bidets
  • 26-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 15 for adults and EUR 15 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Pivot Restaurant
  • Cenario
  • Press Club Bar

Things to do

  • Fitness center
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (5305 square feet)
  • Meeting rooms

Spa

  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 26-inch LCD TV
  • Cable channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 15 for adults and EUR 15 for children (approximately)
  • Self parking fee: EUR 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Lisboa Hotel
Hotel VIP Grand Lisboa
Hotel VIP Lisboa
Lisboa Grand
VIP Grand Hotel Lisboa
VIP Grand Lisboa
VIP Grand Lisboa Hotel
VIP Grand Lisboa Hotel Lisbon
VIP Grand Lisboa Lisbon
VIP Lisboa Grand
Vip Grand Lisboa Hotel And Spa
VIP Grand Lisboa Hotel Spa
Vip Grand Lisboa Spa Lisbon
VIP Grand Lisboa Hotel and Spa Hotel
VIP Grand Lisboa Hotel and Spa Lisbon
VIP Grand Lisboa Hotel and Spa Hotel Lisbon

Frequently asked questions

Does VIP Grand Lisboa Hotel and Spa have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at VIP Grand Lisboa Hotel and Spa?

As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at VIP Grand Lisboa Hotel and Spa on Dec 1, 2022 start from CA $155.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is VIP Grand Lisboa Hotel and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at VIP Grand Lisboa Hotel and Spa?

Self parking is available for EUR 12 per day.

What time is check-in at VIP Grand Lisboa Hotel and Spa?

Check-in is from 2 PM - midnight. Late check-in is available during limited hours.

What time is check-out at VIP Grand Lisboa Hotel and Spa?

Check-out is at noon.

Where is VIP Grand Lisboa Hotel and Spa located?

Located in Lisbon City Center, this luxury hotel is within 3 mi (5 km) of Rossio Square, Castle of São Jorge, and Commerce Square. Lisbon Cathedral and Lisbon Oceanarium are also within 6 mi (10 km). Campo Pequeno Station and Entrecampos Station are within a 5-minute walk.

Can I cancel my reservation for free at VIP Grand Lisboa Hotel and Spa and receive a full refund?

Yes, VIP Grand Lisboa Hotel and Spa offers free cancellation on select room rates, because flexibility matters! Please refer to VIP Grand Lisboa Hotel and Spa cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 232 out of 799 reviews" "
" "5 - Excellent 29%
Rating 4 - Good. 311 out of 799 reviews" "
" "4 - Good 39%
Rating 3 - Okay. 150 out of 799 reviews" "
" "3 - Okay 19%
Rating 2 - Poor. 80 out of 799 reviews" "
" "2 - Poor 10%
Rating 1 - Terrible. 26 out of 799 reviews" "
" "1 - Terrible 3%

4.0/5

Cleanliness

3.8/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

3.6/5

Eco-friendliness

4/5 Good

Sourushe
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 5 nights in Nov 2022

2/5 Poor

neil
Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Checkin was worst ever Pool used heavily in all promotion material and then get told it’s closed at checkin Cleaners always leave door open when valuables are in the room

3/5 Okay

Julianna
Travelled with partner
Liked: Cleanliness, property conditions & facilities
We had the chance to compare a couple hotels in Lisbon. This one was fine, but there are ones that are cheaper on the day with more amenities.
Stayed 2 nights in Oct 2022

2/5 Poor

Pedro
Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
From the outside it looks great. The area surrounding it looks a little dangerous and unsafe to be honest and there’s nothing really 5 stars about the hotel. Staff was okay , Rooms were extremely small, no outlets near the beds and some outlets wouldn’t even work. We stayed for 2 nights so we didn’t bother complaining but it wasn’t the greatest. The breakfast room was tiny with a small variety of stuff to choose from. 3 -4 star at best.
Stayed 2 nights in Oct 2022

4/5 Good

Dallas
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was centrally located with access to cafes, restaurants and shops.
Stayed 3 nights in Sep 2022

5/5 Excellent

Jose
Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff
Stayed 2 nights in Aug 2022

3/5 Okay

Eliza
Travelled with partner
Liked: Cleanliness, staff & service
Bar staff were unable to make cocktails listed in restaurant and wasn’t given the daily water refills we were told we would get Otherwise, staff were so professional and helpful and enjoyed my stay overall
Stayed 2 nights in Aug 2022

5/5 Excellent

natalie
Stayed 1 night in Aug 2022

5/5 Excellent

Max
Stayed 4 nights in Jul 2022

2/5 Poor

Verified traveller
Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not worth the money charged.
I was quite disappointed in the service here. Whilst I had a warm welcome from the person at reception, I was clearly struggling with my bags and there was no offer to help. One of the lifts wasn’t working and there was neither and indication as to when it would be repaired nor a sign apologising for the inconvenience. I waited up To 6 minutes for a lift and I was on the 9th floor so stairs were not an option. There was no tea or coffee facilities in the rooms, there is a single bottle of water per person for the entire day. I was there at the height of summer. I called to ask for an iron and ironing bored and was very surprised when I was informed I would need to provide credit card details as this required a 40€ deposit. Having travelled all over the world, this is the first time I have ever encountered this and I was truly shocked. There are no clear signs for communal toilets around the hotel, there are complicated directions for accessing the pool and no clear signs. When I got lost and asked a member of staff in the spa they told me they didn’t know as they only worked in the spa. Staff don’t say hello to you they walk past you, even when you seem lost. The pool furniture is in bad condition and the wooden decor of the rooms is dated. This is not the worst place I have ever stayed but it is the most I have ever paid for such a substandard experience. In summary, not worth the money they charge and an overall bad experience.
Stayed 3 nights in Jul 2022