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Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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Frequently asked questions

Does Upon Lisbon Prime Residences have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from January 15 2023 to January 15 2023 (dates subject to change).

How much does it cost to stay at Upon Lisbon Prime Residences?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Upon Lisbon Prime Residences on Feb 11, 2023 start from CA $182.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Upon Lisbon Prime Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at Upon Lisbon Prime Residences?

Self parking is available for EUR 8.00 per day.

What time is check-in at Upon Lisbon Prime Residences?

Check-in is from 3 PM - anytime.

What time is check-out at Upon Lisbon Prime Residences?

Check-out is at noon.

Where is Upon Lisbon Prime Residences located?

Located in Sao Domingos de Benfica, this aparthotel is within 1 mi (2 km) of Estádio da Luz and Colombo Shopping Centre. Campo Grande and University of Lisbon are also within 2 mi (3 km). Alto dos Moinhos Station is 8 minutes by foot and Colégio Militar/Luz Station is 12 minutes.

Can I cancel my reservation for free at Upon Lisbon Prime Residences and receive a full refund?

Yes, Upon Lisbon Prime Residences offers free cancellation on select room rates, because flexibility matters! Please refer to Upon Lisbon Prime Residences cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 395 out of 603 reviews" "
" "10 - Excellent 66%
Rating 8 - Good. 152 out of 603 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 40 out of 603 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 9 out of 603 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 7 out of 603 reviews" "
" "2 - Terrible 1%

9.1/10

Cleanliness

9.0/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel everyone was friendly, service was great,very clean, beautiful rooftop pool with a view of the Benfica stadium. Definitely recommend.

8/10 Good

Claudio

Liked: Cleanliness, amenities, property conditions & facilities
Very kind, clean and i loved the pool. Oh my estadio da luz next to me.

8/10 Good

Kathryn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location for Torres de Lisbon. Grocery store across the street. Good sized room; Good internet; quiet

10/10 Excellent

Gerlande

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was superb! Whenever anything was needed they had someone take care of it quickly. All the staff was very helpful from the time we checked in until the time we checked out. I would most certainly stay here again. We traveled from the United States and they made us feel very welcome.

10/10 Excellent

Claire Alexandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a 2 bed, 2 bathroom apartment and it was perfect for us with our teenage son. The metro into Lisbon was easy and cheap so we were happy staying out the centre but this may not suit everyone. When we didn’t go into Lisbon, we ate in the nearby shopping centre which is very similar to the Trafford Centre. Also ate in the hotel and the burgers are delicious. Staff really friendly and helpful. If you want plenty of room in a clean, modern, friendly hotel and are happy to be out of town this is the place to stay.

10/10 Excellent

Rianna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was the BEST hotel! Super helpful staff, excellent location, perfect rooms! Every room was outfitted with a kitchen at including all the essentials with the supermarket down the street. The pool was amazing. And I can't stress how awesome the front desk is. I will definitely be returning.
Stayed 2 nights in Oct 2022

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Oct 2022

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rafael (I think that was his name!) who checked us in was super friendly and helpful - couldn’t have been nicer.
Stayed 1 night in Oct 2022

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the size of the room and the kitchenette being stocked with pots/pans. Don’t expect paper towels, dish soap, or dishwashing pods. Not close to many restaurants unless you walk to the mall. The gym is small. Free water advertised but didn’t get any during our stay. We had trouble with the AC, had a few hot nights. Parking was 8 euros per day which was rather inexpensive. Grocery store right across the hotel which was convenient.
Stayed 10 nights in Oct 2022

6/10 Okay

Tim, Kingston

Travelled with partner
Liked: Cleanliness
Rooms are not well sound proofed. Was ok for an overnight sleep before a morning flight
Stayed 1 night in Oct 2022