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Torel Palace Lisbon

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Apartment, 2 Bedrooms, Terrace | Terrace/patio

Overview of Torel Palace Lisbon

VIP Access

Torel Palace Lisbon

5.0 star property

4.7/5 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
Rua Câmara Pestana, 23, Lisbon, 1150-082

Explore the area

  • Popular LocationRossio Square7 min walk
  • Popular LocationLisbon Cathedral17 min walk
  • Popular LocationCommerce Square17 min walk
  • AirportLisbon (LIS-Humberto Delgado)25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Lisbon

Torel Palace Lisbon is located in Lisbon City Center, a neighborhood in Lisbon, and is near a metro station. Portas do Sol Viewpoint and Bela Vista Park are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Feira da Ladra Flea Market and Amoreiras Shopping Center. National Museum of Natural History and Fado Museum are also worth visiting.

What's nearby

  • Hospital Sao Jose - 6 min walk
  • Martim Moniz Square - 7 min walk
  • Rossio Square - 7 min walk
  • Lisbon Cathedral - 17 min walk
  • Commerce Square - 17 min walk

Getting around

  • Rua Câmara Pestana Stop - 1 min walk
  • Rossio Station - 9 min walk
  • Humberto Delgado Airport (LIS) - 22 min drive

Restaurants

  • Solar dos Presuntos - 3 min walk
  • Fabrica Coffee roasters - 4 min walk
  • Jesus é Goês - 4 min walk
  • Restaurant Cerqueira - 4 min walk
  • Restaurante Mili - 4 min walk

About this property

Torel Palace Lisbon

5-star luxury hotel in the heart of Lisbon City Center
Torel Palace Lisbon is located close to Rossio Square, and provides a roundtrip airport shuttle, a poolside bar, and a terrace. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and a computer station
  • An elevator, bicycle parking, and luggage storage
  • A front desk safe, smoke-free premises, and outdoor furniture
  • Guest reviews say great things about the helpful staff
Room features
All 31 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Bathrooms with eco-friendly toiletries and showers
  • 24-inch LCD TVs with cable channels
  • Wardrobes/closets, eco-friendly cleaning products, and childcare services

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured covered valet parking on site (EUR 25.00 per night)
  • Limited onsite parking (max 10 spaces per unit)
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Free offsite parking within 3 ft; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–11 AM: EUR 25 for adults and EUR 12.5 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Bike parking
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Terrace

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 24-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guestrooms
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

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Policies

Check-in

Check-in from 3:00 PM - 11:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 65.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 25 for adults and EUR 12.5 for children (approximately)
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 2)
  • Covered valet parking fee: EUR 25.00 per night
  • Rollaway bed fee: EUR 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ guests
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Torel
Torel Palace
Torel Palace Hotel
Torel Palace Hotel Lisbon
Torel Palace Lisbon
Torel Palace Hotel
Torel Palace Lisbon
Torel Palace Hotel Lisbon
Torel Palace
Torel Palace Lisbon Hotel
Torel Palace Lisbon Lisbon
Torel Palace Lisbon Hotel Lisbon

Frequently asked questions

Does Torel Palace Lisbon have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Torel Palace Lisbon?

As of Sept 29, 2022, prices found for a 1-night stay for 2 adults at Torel Palace Lisbon on Oct 27, 2022 start from CA $363.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Torel Palace Lisbon pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Torel Palace Lisbon?

Valet parking is available for EUR 25.00 per night. Limited spots are available. There is free parking nearby.

What time is check-in at Torel Palace Lisbon?

Check-in is from 3:00 PM - 11:30 AM. Late check-in is available during limited hours.

What time is check-out at Torel Palace Lisbon?

Check-out is at noon.

Does Torel Palace Lisbon provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is Torel Palace Lisbon located?

Located in Lisbon City Center, this luxury hotel is within a 10-minute walk of Liberty Avenue and Rossio Square. Hospital Sao Jose and Martim Moniz Square are also within 10 minutes. Rua Câmara Pestana Stop is only a 2-minute walk and Largo da Anunciada Stop is 3 minutes.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 206 out of 262 reviews
5 - Excellent 79%
Rating 4 - Good. 42 out of 262 reviews
4 - Good 16%
Rating 3 - Okay. 8 out of 262 reviews
3 - Okay 3%
Rating 2 - Poor. 3 out of 262 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 262 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

gerardo
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a gem! Besides the property is beautiful and has the best view in the city, the service is by far one of the best I have encountered in my travels and tte breakfast was delightful. I definitely will come back.
Stayed 1 night in Jul 2022

5/5 Excellent

l
Liked: Cleanliness, staff & service
Great hotel
Great hotel. Ideally located. Would have been good to have an explanation on breakfast, seen a menu for options, orange juice was offered 2nd morning not first, egg order came while still eating fruit.
Stayed 3 nights in Jun 2022

5/5 Excellent

Kenneth
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we arrived we were treated like royalty. David carried all of our bags up to the top floor… While we enjoyed a beverage on the deck overlooking Lisbon. Our room was like a page out of a story book. Our bed was so cozy and comfortable. Breakfast was delicious with top-notch service. We had to leave early after two days and they prepared us our own breakfast… We absolutely loved it there
Stayed 2 nights in Jun 2022

5/5 Excellent

Charles
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

5/5 Excellent

Martin
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

2/5 Poor

David
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not nice and over priced
Pictures did not match the room we were given. Bathroom had carpet. Place smelled of mold. Every time we showered we had to clean up the bathroom floor because the shower didn't drain. The windows for the bedroom literally opened to trash area. All this combined with price just not worth it. Look else where.
Stayed 3 nights in Mar 2022

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property
Amazing experience. We fully recommend this property
Stayed 2 nights in Jan 2022

5/5 Excellent

Kathleen
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars all around. Truthfully I didn't want to leave the property. Such an enchanting place and the best view right from your window (which everyone can enjoy). Staff are wonderful from the moment you step on the grounds. Would definitely come back and recommend to all that are visiting Portugal!
Stayed 1 night in Dec 2021

5/5 Excellent

Andrew