SANA Reno Hotel

Photo gallery for SANA Reno Hotel

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, blackout drapes

Overview of SANA Reno Hotel

SANA Reno Hotel

3.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Avenida Duque de Ávila, 195/7, Lisbon, Lisbon, 1050-082

Explore the area

  • Popular LocationGulbenkian Museum9 min walk
  • Popular LocationCampo Pequeno Bullring15 min walk
  • Popular LocationMarquis of Pombal Square17 min walk
  • AirportLisbon (LIS-Humberto Delgado)15 min drive

Choose dates to view prices

About this area

Lisbon

SANA Reno Hotel is located in Lisbon City Center, a neighborhood in Lisbon, and is in a shopping district and near a metro station. Santa Justa Elevator and Rossio Square are notable landmarks, and travelers looking to shop may want to visit El Corte Ingles Mall. Don't miss out on a visit to Lisbon Oceanarium. Guests love the hotel's convenience to public transportation: Sao Sebastiao Station is 3 minutes by foot and Saldanha Station is 6 minutes.

What's nearby

  • El Corte Ingles Mall - 4 min walk
  • Saldanha Square - 8 min walk
  • Gulbenkian Museum - 9 min walk
  • Campo Pequeno Bullring - 15 min walk
  • Marquis of Pombal Square - 17 min walk

Getting around

  • Sao Sebastiao Station - 3 min walk
  • Entrecampos Station - 17 min walk
  • Humberto Delgado Airport (LIS) - 15 min drive

Restaurants

  • Aron Sushi - 2 min walk
  • Go Juu - 3 min walk
  • O Talho - 4 min walk
  • Magnetic - 4 min walk
  • Restaurante Colina - 4 min walk

About this property

SANA Reno Hotel

3-star Lisbon hotel in Lisbon City Center, near El Corte Ingles Mall
A restaurant, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, coffee/tea in a common area, and a business center.
SANA Reno Hotel offers 92 accommodations with minibars and safes. 28-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.

Languages spoken

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 16.50 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 6 for adults and EUR 3 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Restaurante
  • Bar

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (2410 square feet)
  • Meeting rooms - 3

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 28-inch LCD TV
  • Cable channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 6 for adults and EUR 3 for children (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 5)
  • Self parking fee: EUR 16.50 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Property Registration Number 1518

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel SANA
Hotel SANA Reno
SANA Reno
SANA Reno Hotel
SANA Reno Hotel Lisbon
SANA Reno Lisbon
SANA Reno Hotel Hotel
Sana Classic Reno Lisbon
SANA Reno Hotel Lisbon
SANA Reno Hotel Hotel Lisbon

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 294 out of 836 reviews
5 - Excellent 35%
Rating 4 - Good. 450 out of 836 reviews
4 - Good 54%
Rating 3 - Okay. 72 out of 836 reviews
3 - Okay 9%
Rating 2 - Poor. 12 out of 836 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 836 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good location and helpful staff!
Stayed 1 night in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very clean
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Really value for money and literally across the road from the subway stop direct to/from airport. Clean, large rooms, great breakfast, rooftop pool. Will definitely stay there again.
Stayed 4 nights in May 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had our Easter 2022 break here. We know the area well, so can recommend for that alone, close to some good local restaurants and shopping and not too far from tourist areas. Staff good, breakfast really nice, pool and sauna really good too. Only complaints are the incredibly slow lift and it’s too loud! We could hear the cistern flow from the room next to us, people talking through the walls. Was charged €5 for a kettle which I don’t understand why this seems to be a common trend of late but, was one of the cheaper “kettle rents” I’ve had to pay. Overall good hotel, not one I’d recommend but if you’ve limited options then it’s a safe bet.
Stayed 3 nights in Apr 2022

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible a kind of Traumatic Stay
My stay completely terrible! I will never stay any SANA hotels again. No internet, dirty, noisy, no air-condition (your room temperature controlled by reception and you have to call a few times, so hot and humidly room. I missed lots of meeting because Wi-Fi has no internet connection. Room is too small and dark no sunlight. İt was traumatic stay. and Hotels.com and SANA Group did not help me.
Stayed 4 nights in Mar 2022