Smartest, funniest most helpful staff we’ve run into in a very long time. Most, maybe all of the front desk staff were fluent- not just passable but fluent- in at least three languages. On top of Portuguese we witnessed them conversing comfortably in English, French, Spanish,Italian. The staff recommendations for restaurants, airport transport and for a private tour seemed to be driven by a genuine desire to make our Lisbon stay as interesting and enjoyable as possible. The room was great. Good bed. Decent size. Everything functioned perfectly and the hotel was immaculate.