- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location! Excellent breakfast - compare it to a resort type. Staff very helpful.
Stayed 5 nights in Jan. 2020
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Reviews
Very Good
1,975 reviews
Amenities
- Pool
- Free WiFi
- Pet Friendly
- Air Conditioning
Map
Avenida José Malhoa 1, Lote 1-A, Lisbon
What's nearby
- Gulbenkian Museum
- 10 min walk
- Lisbon Zoo
- 14 min walk
- Amoreiras Shopping Center
- 3 min drive
- Lisbon (LIS-Humberto Delgado)
- 18 min drive
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About this area
Lisbon
Located in Lisbon, Novotel Lisboa is near the airport and near a metro station. Amoreiras Shopping Center and Colombo Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Botanical Garden and Costa da Caparica Beach. Lisbon Zoo and Lisbon Oceanarium are not to be missed. Our guests appreciate the hotel's convenience for public transport: Praca de Espanha Station is 7 minutes by foot and Sao Sebastiao Station is 9 minutes.
What's nearby
- Gulbenkian Museum - 10 min walk
- Lisbon Zoo - 14 min walk
- Marquis of Pombal Square - 2 min drive
- Amoreiras Shopping Center - 3 min drive
- University of Lisbon - 12 min drive
Getting around
- Praca de Espanha Station - 7 min walk
- Lisbon Sete Rios Station - 9 min walk
- Lisbon (LIS-Humberto Delgado) - 18 min drive
Restaurants
- Where to eat
- A BICICLETA – Serves breakfast, lunch, dinner and light fare daily. Kids' menu available.
- TEJO – Restaurant. Open on selected days.
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking: EUR 11 per day
Electric car charging station
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 13 for adults and EUR 13 for children
2 restaurants
1 bar
Room service available
Things to do
Playground
Seasonal outdoor pool
Family friendly
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Playground
Seasonal outdoor pool
Sofa bed
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Languages spoken
English
French
Portuguese
Spanish
Business services
Meeting rooms
Conference space
Outdoors
Garden
Pool sunloungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
More
Smoke-free property
TV in reception
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Sofa bed
Bathroom
bathtub or shower
Bidet
Hairdryer
Entertainment
26-inch LCD TV
TV channels
pay films
Food and drink
Coffee/tea maker
Minibar
More
Desk
Iron/ironing board (on request)
Phone
Safe
Policies
Check-in
Check-in between 2:00 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
- All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply. Contact the property for more details.
Renovations and closures
The following facilities will be closed from 11 December 2019 until 29 February 2020 (dates subject to change):
- Fitness facilities
- Swimming pool
Pets
- Pets are allowed for an extra charge of EUR 49 per pet, per day.
- 1 per room (up to 44 lb/20 kg)
- Restrictions apply
- For more information, contact the property on the number on the booking confirmation
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cots (infant beds)!
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: EUR 13 for adults and EUR 13 for children (approximately)
- Self-parking fee: EUR 11 per day
- Pet fee: EUR 49 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 543
We should mention
The seasonal pool will be open from April to September.Only registered guests are allowed in the guest rooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Liked: Staff & service
Quick and efficient. The facilities and the rooms are clean. On the downside too many kids therefore too noisy and at times chaotic in the common areas such as the dinning room and lobby.
Stayed 5 nights in Jan. 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great service from the start but... I booked a room for me and my partner and two daughters but on the sofa bed their was no pillows but it was soon sorted And the breakfast was amazing and so fresh
Stayed 1 night in Dec. 2019
- Liked: Cleanliness, amenities
- Disliked: Staff & service, property conditions & facilities
At check in and out initial impression of the hotel was great, however we started to notice it was extremely hot in our room. We called the front desk and asked them to help us adjust the room temperature because it was too hot. They told us they were unable to and that the only thing they could do was open a window. The window in the room was already open and it remained hot. Bottom line we spent two hot nights where my family was unable to sleep. Worst experience in a while.
Stayed 2 nights in Dec. 2019
- Liked: Cleanliness, staff & service, amenities
The house keeping were very kind and polite, they are doing a great job, they clean the roo. Everyday. Thank you so much for doing a great job, also the staff at the reception and the restaurant were very kind and helpful.
Stayed 3 nights in Dec. 2019