Title: Masa Hotel 5 de Outubro - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Masa Hotel 5 de Outubro Lisbon's vibrant energy pulses through this central hotel, where travelers can explore nearby cultural gems then recharge in the relaxing sauna ## Photo gallery for Masa Hotel 5 de Outubro ![Lobby sitting area - Masa Hotel 5 de Outubro (Lisbon)](https://images.trvl-media.com/lodging/32000000/31840000/31836600/31836512/64f69f8e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Masa Hotel 5 de Outubro (Lisbon)](https://images.trvl-media.com/lodging/32000000/31840000/31836600/31836512/993bb74e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - Masa Hotel 5 de Outubro (Lisbon)](https://images.trvl-media.com/lodging/32000000/31840000/31836600/31836512/933222b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Masa Hotel 5 de Outubro (Lisbon)](https://images.trvl-media.com/lodging/32000000/31840000/31836600/31836512/c4d66264.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, laptop workspace, soundproofing, iron/ironing board - Masa Hotel 5 de Outubro (Lisbon)](https://images.trvl-media.com/lodging/32000000/31840000/31836600/31836512/e7cae672.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Masa Hotel 5 de Outubro blends modern style with Lisbon's vibrant atmosphere. Conveniently near the Gulbenkian Museum and Marquis of Pombal Square, it features a welcoming lobby for coffee breaks, a rejuvenating sauna, and a well-equipped gym for fitness routines. ## Reviews 8.8 Excellent ## Popular amenities - Free WiFi - Air conditioning - Gym - Parking available - Business services ## Room options ### Check availability for these dates Tonight [Jan. 26 - Jan. 27](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=31836512&PinnedHotelID=31836512&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=31836512&PinnedHotelID=31836512&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 27 - Jan. 28](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=31836512&PinnedHotelID=31836512&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=31836512&PinnedHotelID=31836512&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=31836512&PinnedHotelID=31836512&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=31836512&PinnedHotelID=31836512&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=31836512&PinnedHotelID=31836512&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=31836512&PinnedHotelID=31836512&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Deluxe Double Room ![Deluxe Double Room](https://images.trvl-media.com/lodging/32000000/31840000/31836600/31836512/cf1ad848.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 9.0 Wonderful 9 reviews ### Highlights Soundproofed Air conditioning LED TV Private bathroom Hair dryer Electric kettle Coffee/tea maker Cable channels - Sleeps 3 - 1 Double Bed ### View all photos for Deluxe Twin Room ![In-room safe, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/32000000/31840000/31836600/31836512/e7cae672.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room 8.8 Excellent 6 reviews ### Highlights Soundproofed Air conditioning LED TV Private bathroom Hair dryer Electric kettle Coffee/tea maker Cable channels - Sleeps 3 - 2 Twin Beds ### View all photos for Double Room ![In-room safe, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/32000000/31840000/31836600/31836512/23433839.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room - Sleeps 2 ### View all photos for Twin Room ![In-room safe, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/32000000/31840000/31836600/31836512/9c2eb3f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room - Sleeps 2 ## You may also like Ad ![Seasonal outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12480000/12477200/12477188/d79945f2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Vincci Liberdade Lisbon City Center - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLisbon-District-Hotels-Masa-Hotel-5-De-Outubro.h31836512.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLisbon-District-Hotels-Masa-Hotel-5-De-Outubro.h31836512.Hotel-Information) ## About the area Located in Lisbon City Center, a neighborhood in Lisbon, Masa Hotel 5 de Outubro is near a metro station. Campo Grande and Santa Justa Elevator are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Looking to enjoy an event or a game while in town? See what's happening at Campo Pequeno Bullring or Jose Alvalade Stadium. [Visit our Lisbon travel guide](https://www.expedia.ca/Lisbon.dx2080) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.73740%2C-9.14806&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=82THFitu8DfKqahLSPvX0sWKYsE=) Avenida 5 de Outubro,87 A, Lisbon, LIS, 1050-050 ### What's nearby - ![Gulbenkian Museum featuring interior views](https://images.trvl-media.com/place/501497/95d15293-6b2f-4447-876a-1e4d2c8268be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gulbenkian Museum 7 min walk \- 0.6 km - ![A statue of John Oliveira & Daun, Duque de Saldanha in Praca do Duque de Saldanha square, Lisbon, Portugal. The statue is designed by Thomas Costa and Ventura Terra and it was erected in 1909.](https://images.trvl-media.com/place/6160605/a00ec71c-e7da-40cd-bb41-2d857211fc92.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Saldanha Square 7 min walk \- 0.6 km - ![Eduardo VII Park featuring a park, a monument and landscape views](https://images.trvl-media.com/place/507721/8c6730d5-aad1-4463-918e-1e2e5b0d6cc5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Eduardo VII Park 10 min walk \- 0.9 km - ![Campo Grande featuring a pond](https://images.trvl-media.com/place/179485/83bad025-2e13-4e59-8240-52c6594cd4d8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Campo Grande 15 min walk \- 1.3 km - ![Avenida da Liberdade which includes night scenes and a city](https://images.trvl-media.com/place/6145195/bdd9b5d1-3e04-4841-9989-e763f4324d05.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Avenida da Liberdade 18 min walk \- 1.6 km ### Getting around - Saldanha Station 6 min walk - Entrecampos Station 13 min walk - Humberto Delgado Airport (LIS) 19 min drive ### Restaurants - Pastelaria Tim Tim 2 min walk - Choupana Caffe 4 min walk - Jeronymo Cafes 2 min walk - Olivia Lisboa 3 min walk - Ararate 4 min walk ## About this property ### Masa Hotel 5 de Outubro Hotel near Campo Grande Marquis of Pombal Square is located near Masa Hotel 5 de Outubro, which provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym. Additional perks include: - Continental breakfast (surcharge), self parking (surcharge), and a 24-hour front desk - A front-desk safe, a TV in the lobby, and meeting rooms - Coffee/tea in the lobby, multilingual staff, and an elevator Room features All 73 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Other amenities include: - Showers, free toiletries, and hair dryers - 32-inch LED TVs with cable channels - Wardrobes/closets, highchairs, and electric kettles ## Similar properties ![Deluxe Room](https://images.trvl-media.com/lodging/24000000/23970000/23965800/23965757/6e652ad9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bica FLH Suites Lisbon City Center - Free WiFi - Air conditioning - Breakfast available - Housekeeping 9.4 Exceptional 218 reviews CA $116 CA $136 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=23965757&PinnedHotelID=23965757&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite](https://images.trvl-media.com/lodging/23000000/22220000/22211000/22210940/08d59c57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Feeling Eduardo VII Lisbon City Center - Breakfast included - Free WiFi - Room service - Housekeeping 9.4 Exceptional 359 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=22210940&PinnedHotelID=22210940&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room](https://images.trvl-media.com/lodging/12000000/11230000/11228400/11228353/e666a1a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Castilho House Lisbon City Center - 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Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 185 reviews CA $90 CA $108 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=45539444&PinnedHotelID=45539444&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=31836512&PinnedHotelID=31836512&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=31836512,23965757,22210940,11228353,1197236) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (EUR 15 per night) - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 7 for children - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Things to do - Gym - Sauna - TV in common areas ### Family friendly - High chair - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Elevator (40 inch wide door) - Hand-held showerhead - Magnifying mirror - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator ### More - 1 building - 11 floors - Art Deco architecture - Built in 2018 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle ### More - Air conditioning (climate-controlled) - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:30 AM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 35.0 per night Cribs (infant beds) are available for EUR 5.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately EUR 10 for adults and EUR 7 for children - Self parking fee: EUR 15 per night - Crib (infant bed) fee: EUR 5.0 per day - Rollaway bed fee: EUR 35.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a smoke detector Property Registration Number 8632 ### Property is also known as Masa 5 Outubro Hotel Lisbon Masa 5 Outubro Hotel Masa Hotel 5 de Outubro Hotel Masa Hotel 5 de Outubro Lisbon Masa Hotel 5 de Outubro Hotel Lisbon ## Frequently asked questions ### Is Masa Hotel 5 de Outubro pet-friendly? ### How much does it cost to stay at Masa Hotel 5 de Outubro? ### How much is parking? ### What time is check-in at Masa Hotel 5 de Outubro? ### What time is check-out at Masa Hotel 5 de Outubro? ### Where is Masa Hotel 5 de Outubro located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Masa Hotel 5 de Outubro Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 98 8 - Good 46 6 - Okay 14 4 - Poor 5 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Carol Oct 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent service, good location, great breakfast options. ##### Carol Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Todd Jun 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Perfect location and clean comfortable rooms. Price was excellent. ##### Todd Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Mark Jun 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities It was a great place to stay. Clean and good neighbourhood ##### Mark Stayed 2 nights in May 2025 ### 8/10 Good #### Tao Sep 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities it is pretty good ##### Tao Stayed 3 nights in Sep 2025 ### 8/10 Good #### Khaliyah May 10, 2025 Liked: Cleanliness, property conditions & facilities Convenient location, very close to the station and local eateries around. The hotel itself is very clean ##### Khaliyah Stayed 2 nights in May 2025 ### 8/10 Good #### Sylvie Jun 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was Ok, we have a parking which is perfect. I highly recommend a restaurant, 5mn walking, make reservation, it was excellent and really friendly , the name "Copo de mar" ##### Sylvie Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Ana Oct 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel at a great location! ##### Ana Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Michael Sep 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Perfectly standard. Clean. Easy. Simple. And just enough space. One downside is you can hear neighbors talking. ##### Michael Stayed 1 night in Sep 2025 ### 8/10 Good #### Renee Jun 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel was nice. Lots of restaurants and shopping nearby. Only issue was mini fridge didn't work well. ##### Renee Stayed 3 nights in Jun 2025 ### 8/10 Good #### Erik Mar 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Happy with our stay! We had a nice stay at this hotel. Conveniently placed and very friendly and service minded staff! ##### Erik Stayed 4 nights in Mar 2025 ### 8/10 Good #### Tatyana Nov 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really spacious room and really delicious breakfast, within walking distance of many restaurants, shopping, and the museum. ##### Tatyana Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Verified traveller Feb 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place for couple's holiday Great variety of breakfast, next to a small grocery store, great public transport connections to everywhere and good service. Would stay again. ##### Verified traveller Stayed 5 nights in Feb 2025 ### 8/10 Good #### Hasan Feb 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Safe, convenient location ##### Hasan Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Rachel Apr 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My friend and I got stranded in Lisbon during the huge power outage and the staff was so helpful and accommodating to us during a very stressful time. We had a lovely stay, the room was spotless, and breakfast in the morning was great! Would absolutely come back! ##### Rachel Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Patrick Jul 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I will post Stay in a solid location This is a lovely hotel that is very well managed and well situated in Lisbon. If you’re good on your feet, you can walk me through the boulevard and winding historical streets to get to the primary tourist area. But in and out itself, this is a lovely hub. Surrounded by restaurants and shops and everything you would possibly need for your stay. The hotel itself is accommodating, the staff are lovely and it’s not brand new but it’s well-maintained uncomfortable. Great for the price. ##### Patrick Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Erika Joyce Cruz Apr 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service ##### Erika Joyce Cruz Stayed 3 nights in Mar 2025 ### 8/10 Good #### Jörg Jun 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Two room apartment with big and comfortable bed. Big bathroom, big shower but no light on the mirror, no cups for tooth brush. ##### Jörg Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Kathie Dec 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel in the city center, shops, restaurants etc walkable. Staff was super friendly and helpful. Definitely recommend. ##### Kathie Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Lyndsey Oct 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location as it is easily accessible to the metro. I appreciated having a front desk to help with check in. Very clean and has amenities that made my stay very comfortable. ##### Lyndsey Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Danielle Jan 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great value, the gym is good and has everything you could need for a workout, breakfast fresh, room was more spacious than I thought, and 5-7 min away from metro. Would stay here again. Some warmer incandescent lights in the breakfast hall would make the dinner room more pleasant along with playing softer music. ##### Danielle Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Rafayel Oct 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great little hotel in Lisbon, about 15min walking distance from the metro, has a lot of good cafes around the hotel as well. Rooms are small, but this is Lisbon so thats normal. Overall, pretty good hotel for a fair price. ##### Rafayel Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Gregory Jun 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice hotel Very nice place. Very clean. Convenient and safe location, still some homeless people are around. Decent buffet breakfast for 10 euros. I would recommend this hotel! ##### Gregory Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Verified traveller Nov 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Short Stay But Impressive I was there for less than eight hours since Lufthansa was good enough to loose my suitcase. I wish it had been longer. Easy check-in at 1AM though. Comfy bed and VERY clean room. One issue though. I called from airport as I was extremely late in checking in and wanted to ensure I still had a room. The contact property link on Hotels.com was answered by a gentleman. However, he said call back to the front desk? What gives?? ##### Verified traveller Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Rafah Jun 8, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Absolutely Unacceptable Experience- Avoid This Hotel We arrived at Masa Hotel 5 de Outubro around 11:00 PM, exhausted after a long day of travel. We checked in as normal, only to be told after we received our key that our room had been flooded earlier that day and the carpet was still soaked. Why on earth would they allow us to check in without warning us about this beforehand? Even worse, they had no alternative room to offer us and showed zero willingness to help. The front desk staff were completely unreasonable and unhelpful, offering no solution beyond sending us off into the night to find our own replacement. They had our contact information. If they had simply called or emailed us when the room flooded, we could’ve made other arrangements during the day. Instead, we were left scrambling to find somewhere else at 11:30 PM. Thankfully, the Holiday Inn Express nearby welcomed us with open arms, gave us a clean, comfortable room, and treated us with basic respect, something Masa Hotel completely failed at. This kind of treatment is unprofessional and unacceptable. I wouldn’t recommend this hotel to anyone. ##### Rafah Stayed 1 night in Jun 2025 ### 4/10 Poor #### Marie Feb 20, 2025 Liked: Cleanliness Disliked: Staff & service Our room was small but clean, the breakfast was good, in fact we liked this hotel enough to book an extra night and that’s when the problem began. We paid the evening receptionist, in cash, for our room tax for the extra night. The person who accepted our payment did not give us a receipt. We thought that was a little strange, but naively didn’t worry too much: we trusted that he would credit the amount to our hotel bill. When we checked out of the hotel we were informed that we still owed for the room tax. We insisted that we had paid, but of course we had no receipt to prove it, so we paid the room tax again on our credit card. The morning receptionist said he would call the evening receptionist and we could get the charge reversed once he verified the payment. We have since been notified by the hotel that the person who accepted our cash has claimed that we didn’t pay him, therefore they will not be reimbursing us for the duplicate payment. This experience was extremely upsetting not because of the amount of money involved but because an unscrupulous hotel employee took advantage of us. We will not be returning to this hotel or recommending it to others. ##### Marie Stayed 1 night in Feb 2025 ## Expedia's Latest Trends ### Hotels > [reStays Ottawa](https://www.expedia.ca/Ottawa-Hotels-Re-Ottawa.h57577253.Hotel-Information) > > [Hotel Londres Estoril](https://www.expedia.ca/Lisbon-District-Hotels-Hotel-Londres-Estoril-Cascais.h974952.Hotel-Information) > > [LUXa Charm House | Room 9 | Self Check-in Online](https://www.expedia.ca/Lisbon-District-Hotels-LUXa-Charm-House-Room-N-9-Self-Check-In-Online.h75990780.Hotel-Information) > > [Estrela Charming Rooms by Host-Point](https://www.expedia.ca/Lisbon-District-Hotels-Estrela-Charming-Rooms-By-Host-Point.h27208388.Hotel-Information) > > [ AL Penaferrim Sintra Rooms](https://www.expedia.ca/Lisbon-District-Hotels-Penaferrim-Sintra-Rooms.h101418934.Hotel-Information) > > [All Inclusive Resorts and Hotels in Flagstaff](https://www.expedia.ca/Flagstaff-Hotels-All-Inclusive-Hotel.0-0-d1218-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Paço do Bispo Boutique House](https://www.expedia.ca/Lisbon-District-Hotels-Paco-Do-Bispo-Boutique-House.h22562759.Hotel-Information) > > [Storytellers Villas](https://www.expedia.ca/Lisbon-District-Hotels-Storytellers-Villas.h32427745.Hotel-Information) > > [The Editory Riverside Hotel, an Historic Hotel](https://www.expedia.ca/Lisbon-District-Hotels-The-Editory-Riverside-Hotel.h73107642.Hotel-Information) > > [WOT Ocean Soul](https://www.expedia.ca/Lisbon-District-Hotels-Hotel-Oceano.h15435816.Hotel-Information) > > [Dolce by Wyndham CampoReal Lisboa](https://www.expedia.ca/Lisbon-District-Hotels-Dolce-By-Wyndham-CampoReal-Lisboa.h1682982.Hotel-Information) > > [Hotel Vincci Alfama](https://www.expedia.ca/Lisbon-District-Hotels-Sao-Vicente-Alfama-Hotel.h68769955.Hotel-Information) > > [Palácio do Governador - Lisbon Hotel & Spa](https://www.expedia.ca/Lisbon-District-Hotels-Palacio-Do-Governador.h12499645.Hotel-Information) > > [Global Guest Albarraque](https://www.expedia.ca/Lisbon-District-Hotels-Gloabl-Guest-Albarraque.h101957741.Hotel-Information) > > [Amazonia Jamor Hotel](https://www.expedia.ca/Lisbon-District-Hotels-Amazonia-Jamor-Hotel.h1088784.Hotel-Information) ### Flights > [WestJet Mississauga (YYZ) to Cancun (CUN) flights](https://www.expedia.ca/lp/flight-routes/westjet-from-pearson-intl-to-cancun-intl/ws/yyz/cun) > > [Flights from Calgary (YYC) to Myrtle Beach (MYR)](https://www.expedia.ca/lp/flights/yyc/myr/calgary-to-myrtle-beach) > > [Lufthansa](https://www.expedia.ca/Lufthansa-Flights.cLH.Travel-Guide-Airlines) > > [Flights from Toronto, ON (YTZ-Billy Bishop Toronto City) to Vineyard Haven, MA (MVY-Martha's Vineyard)](https://www.expedia.ca/lp/flights/ytz/mvy/toronto-to-vineyard-haven) > > [Flights from Dorval (YUL) to Kenner (MSY)](https://www.expedia.ca/lp/flights/yul/msy/montreal-to-new-orleans) ### Cars ### Activities ### Packages > [Luna Park Sydney](https://www.expedia.ca/Luna-Park-Sydney-Milsons-Point.d6060975.Vacation-Attraction) > > [Roseau Vacations](https://www.expedia.ca/Roseau.d1050.Destination-Travel-Guides) ### General > [Visit Mansfield](https://www.expedia.ca/Mansfield.dx181691)