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Indoor spa bath
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.3/5 Excellent
1,391 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationEduardo VII Park7 min walk
Popular LocationGulbenkian Museum11 min walk
Popular LocationMarquis of Pombal Square13 min walk
AirportLisbon (LIS-Humberto Delgado)18 min drive

Choose dates to view prices

  • Standard Double or Twin Room

    4.6/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 3
    More detailsStandard Double or Twin Room
  • Suite

    4.4/5 guest room rating

    Room amenities

    • 420 sq ft
    • Sleeps 3
    More detailsSuite
  • Superior Double or Twin Room

    4.1/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 2
    More detailsSuperior Double or Twin Room
  • Deluxe Double Room

    4/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 2
    More detailsDeluxe Double Room

About this area

Lisbon

Located in Lisbon, Hotel Real Palacio is connected to a shopping centre. Rossio Square and Castle of Sao Jorge are notable landmarks, and some of the area's popular attractions include Lisbon Zoo and Lisbon Oceanarium. Looking to enjoy an event or a game while in town? See what's going on at Estádio da Luz, or consider a night out at Lisbon Coliseum. Take the opportunity to explore the area for water adventures such as sailing. Our guests love the hotel's quiet location.

Visit our Lisbon travel guide
Map
Popular Location

What's nearby

  • Eduardo VII Park - 7 min walk
  • Gulbenkian Museum - 11 min walk
  • Marquis of Pombal Square - 13 min walk
  • Amoreiras Shopping Center - 9 min drive
  • Botanical Garden - 11 min drive

Getting around

  • Picoas Station - 5 min walk
  • Entrecampos Station - 19 min walk
  • Lisbon (LIS-Humberto Delgado) - 18 min drive

Restaurants

  • Real Cozinha — 1 min walk
  • Real — 1 min walk

About this property

Hotel Real Palacio

5-star luxury hotel connected to a shopping centre in Lisbon Old Town
Along with 2 restaurants, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a spa tub, a sauna and a 24-hour business centre are on-site. All 147 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also find minibars and hairdryers.
Hotel Real Palacio offers 147 forms of accommodation with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays

Safety measures

Hand sanitiser provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 9 per day
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 11 for adults and EUR 6.50 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Sauna
  • Spa services
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 3 PM and midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.00 per day.
Free cots (infant beds)

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 11 for adults and EUR 6.50 for children (approximately)
  • Self-parking fee: EUR 9 per day
  • Rollaway bed fee: EUR 35.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Can I cancel my reservation for free at Hotel Real Palacio and receive a full refund?
Yes, Hotel Real Palacio offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Real Palacio cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Real Palacio pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for EUR 9 per day.
What time is check-in at this hotel?
Check-in is from 3 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
Located in Lisbon Old Town, this luxury hotel is within 2 mi (3 km) of Gulbenkian Museum, Rossio Square and Lisbon Zoo. Commerce Square and Castle of Sao Jorge are also within 3 mi (5 km). Picoas Station and Parque Station are within a 5-minute walk.

Guest reviews

Overall score and ratings for Hotel Real Palacio

4.3
Excellent
5 - Excellent
688
4 - Good
511
3 - Okay
137
2 - Mediocre
40
1 - Poor
15
4.5
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is Not a 5 star hotel!

Nobody offered to help with our luggage at arrival. We ended up seeing 3 rooms before we found one that was acceptable. Breakfast was good. Service was good. Location was good. WiFi was poor until they offered a signal booster. It was a decent 4 star hotel

Stayed 6 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

We arrived at the start of the Coronavirus epidemic, so staff were concerned and not very communacative and possible short handed. Our room in the old part of the hotel was excellent, but little things were amiss, no milk for the Tea/Coffee tray on both nights and we had to ask for it both times. We phoned down to ask if wwe needed to book for dinner and they said no problem, when we arrived 20 mins later there were no tables and one had to be laid in the bar area.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Large room especially for Europe. Staff very helpful.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Liked the Bar abd available snacks. Sorry rhere was no swimming pool..

Stayed 7 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really loved our room, it was perfect for our needs, as well as very spacious. We woke up to a beautiful view of Lisbon that our balcony overlooked.

Stayed 7 nights in Mar 2020