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Hotel Real Palacio

5.0 star property
Luxury hotel connected to a shopping center in Lisbon City Center with bars
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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hotel Real Palacio

Exterior
Property entrance
Deluxe Double Room
Portuguese cuisine
Lobby

Reviews

8.6

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Hot tub
    Hot tubHot tub
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

12:00 PM
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Shower/tub combination
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Bidet
  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Shower/tub combination
Minibar
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Shower/tub combination
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Shower/tub combination
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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The price is CA $341
CA $367 total
includes taxes & fees
Aug 24 - Aug 25
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About the area

Map
Rua Tomas Ribeiro 115, Lisbon, 1050-228

What's nearby

  • El Corte Ingles Mall - 3 min walk
  • Gulbenkian Museum - 11 min walk
  • Marquis of Pombal Square - 12 min walk
  • Avenida da Liberdade - 13 min walk
  • Rossio Square - 4 min drive

Getting around

  • Sete Rios Station - 3 min drive
  • Sao Sebastiao Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 15 min drive

Restaurants

  • ‪Confeitaria Imperial - ‬2 min walk
  • ‪Restaurante Solar do Morais - ‬1 min walk
  • ‪Jóia do Palácio - ‬2 min walk
  • ‪Tozzi Forneria Moderna - ‬2 min walk
  • ‪Degust'AR Lisboa - ‬2 min walk

About this property

Hotel Real Palacio

Luxury hotel near Gulbenkian Museum
Located close to Rossio Square and Castle of São Jorge, Hotel Real Palacio provides a terrace, 2 bars, and a health club. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Real Cozinha Restaurante, features Portuguese cuisine. In addition to a 24-hour business center and a spa tub, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Meeting rooms, tour/ticket assistance, and wedding services
  • Multilingual staff, a banquet hall, and a front-desk safe
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 147 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 9 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 15 for adults and EUR 7.50 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Real Cozinha Restaurante
  • Real Sports Bar

Things to do

  • Health club
  • Sauna
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Self parking fee: EUR 9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Palacio Real
Hotel Real Palacio
Hotel Real Palacio Lisbon
Palacio Hotel
Real Palacio
Real Palacio Hotel
Real Palacio Lisbon
Real Palacio Hotel Lisbon
Hotel Real Palacio Hotel
Hotel Real Palacio Lisbon
Hotel Real Palacio Hotel Lisbon

Frequently asked questions

Is Hotel Real Palacio pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Real Palacio?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Real Palacio on Aug 24, 2024 start from CA $234.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Real Palacio?

Self parking is available for EUR 9 per day.

What time is check-in at Hotel Real Palacio?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Real Palacio?

Check-out is at noon.

Where is Hotel Real Palacio located?

Located in Lisbon City Center, this luxury hotel is within 2 mi (3 km) of Gulbenkian Museum, Rossio Square, and Castle of São Jorge. Commerce Square and Jerónimos Monastery are also within 6 mi (10 km). Sao Sebastiao Station and Picoas Station are within a 5-minute walk.

Hotel Real Palacio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1004 reviews" "
Rating 8 - Good. 310 out of 1004 reviews" "
Rating 6 - Okay. 102 out of 1004 reviews" "
Rating 4 - Poor. 34 out of 1004 reviews" "
Rating 2 - Terrible. 29 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Suriel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Booked a private tour through the hotel but the tour was just a very expensive taxi ride. The tour cost $420. When we stopped at our first stop I found out that I had to get on line and buy admission tickets. Yes, a very expensive taxi ride. Additionally, today the world is connected by the internet. The Internet/WiFi was horrible. In order to get wifi I had to spend hours at department store called El Corte Inglés 3 blocks away. Please tell your patrons that you don’t offer internet/wifi do not to be embarrassed.
Stayed 4 nights in Jul 2024

8/10 Good

Yunfei, Campbell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very good. Hotel is beautiful. The biggest problem is no WiFi or WiFi super slow during most of our stay; Second is the travel size hair dryer in our room. It took forever and still didn’t dry my thin hair, very hot air, I didn’t feel safe to use it.
Stayed 4 nights in Jul 2024

6/10 Okay

Vijay, Newmarket

Stayed 1 night in Jul 2024

10/10 Excellent

edwin, Sterling

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location
Stayed 3 nights in Jul 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Real Palácio isn’t really a 5 star hotel, but it is a very comfortable and well located 4 star hotel. It is a great place to be based when visiting Lisbon, especially if you don’t want to be in the middle of tourist central
Stayed 4 nights in Jun 2024

10/10 Excellent

Rechelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Walking distance to many sites. Great and helpful and friendly staff.
Stayed 5 nights in May 2024

2/10 Terrible

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Nice helpful staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Margarita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Love it
Stayed 3 nights in Jun 2024

10/10 Excellent

Delilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff they were all so kind! Great beautiful rooms and property. In a convenient area too. A little pricey but felt safe and well taken care of.
Stayed 5 nights in May 2024

10/10 Excellent

richard, Aspen

Stayed 3 nights in May 2024

10/10 Excellent

Makram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast buffet really good
Stayed 2 nights in May 2024

10/10 Excellent

Nathalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Nice area, wonderful hotel and friendly staff. Will stay again
Stayed 3 nights in May 2024

8/10 Good

ASHLEY

Liked: Cleanliness, staff & service, amenities
The staff here was very attentive and kind. I had a long flight and they were gracious enough to allow us an early check in. Breakfast was good. The central air did not seem to work efficiently, so we were warm at night and eventually just slept with the windows open, which made the room much more comfortable. Overall, nice place. I can tell that the staff take great pride in providing a positive experience for guests.
Stayed 2 nights in May 2024

10/10 Excellent

Allegra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. The staff friendly and helpful. The room was spacious and user friendly. The balcony contained a table for two. The bed was comfortable. The gym had aerobic machines and weights. Massages and jacuzzi was available. The grocery store and pharmacy was close by. Conveniently located for walking here and there.
Stayed 1 night in May 2024

8/10 Good

Leila Margarida, Richmond

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel in a good location.
Stayed 4 nights in Mar 2024

2/10 Terrible

ROSE, Laguna Woods

Stayed 2 nights in Apr 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well-appointed hotel, and our room was comfortable and spacious. Staff were very helpful, and spoke embarrassingly good English. The food was prepared to a very high standard. There is a nearby metro station that takes you straight through to the airport in about 20 minutes.
Stayed 4 nights in Apr 2024

6/10 Okay

Elaine

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is located well just north of the centre with good metro connections around 5-10 mins walk away. Nice local coffee shops and restaurants without the bustle of central Lisbon. Hotel itself is clean and tidy in the public spaces, rooms are in need of an upgrade, small things needed like phone charging points, decent hairdryers and not having to pay for bottled water. Breakfast was abundant, great choice in the buffet, but was fairly crowded in the space available, felt a little claustrophobic and not a relaxed start to the day.
Stayed 3 nights in Apr 2024

6/10 Okay

JACQUELINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

NOEL, Smithtown

Liked: Staff & service, property conditions & facilities
had to move after first night due to unavailability of bathtub rubber mat for my 84 yr old uncle and unpleasant smell in one of our room, Room 330 Otherwise hotel was ok and conveniently located with a very good staff including GM Jorge who handled situation like a pro
Stayed 1 night in Mar 2024

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time staying here! The staff made us feel right at home. Thank you SO much you guys!
Stayed 5 nights in Mar 2024

6/10 Okay

Alex

Liked: Cleanliness
Stayed 6 nights in Mar 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

6/10 Okay

linda

Liked: Cleanliness
This hotel very much in need of some updates. Small suiting area off lobby with couches that are completely worn out. Upon sitting in them you sink neatly too the floor. Beds are uncomfortable and pillows old and no flexibility. The parking garage under hotel. To get down with your car is treacherous, to say the least. The curves are SO TIGHT!! ( I’m from NYC I know tight space) we thought we were going to get stuck! Staff at desk not super friendly. Breakfast though was ample, plenty for any type of diet. Shower hot and water pressure great. Overall ok, but needs some upgrades.
Stayed 3 nights in Mar 2024

6/10 Okay

Lena

Travelled with partner
Liked: Cleanliness
Overall the hotel was good. Though not quite up to the standard of 5 star rating. Still like a 3 star hotel to me. Plus side, room was clean and the bathroom was nice. Breakfast had some inconsistencies but overall good. The biggest downside was the room temperature control. It got too warm and a bit sweaty and had to open the window for cool air. We mentioned it but I don't think they did not actively did anything as no one got back to us. Oh also, I really cannot believe we had to pay for coffee in the room. Tea was free but no milk available unless you paid for it.
Stayed 4 nights in Mar 2024