Photo gallery

Featured image
In-room safe, blackout curtains, iron/ironing board, cots/infant beds
In-room safe, blackout curtains, iron/ironing board, cots/infant beds
In-room safe, blackout curtains, iron/ironing board, cots/infant beds
In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Guest reviews

3.8/5 Good
109 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Washer
  • Dryer
  • Breakfast Available


Explore the area

Popular LocationMercado da Ribeira15 min walk
Popular LocationCarmo Convent11 min drive
Popular LocationBotanical Garden14 min drive
AirportLisbon (LIS-Humberto Delgado)23 min drive

Choose dates to view prices

  • Superior Studio

    Room amenities

    • 430 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 4
    More detailsSuperior Studio
  • Studio (Small)

    4.5/5 guest room rating

    Room amenities

    • 248 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 2
    More detailsStudio (Small)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area


Located in Lisbon's Santos neighbourhood, Hello Lisbon Santos Apartments is in the city centre and on the riverwalk. The area's natural beauty can be seen at Botanical Garden and Costa da Caparica Beach, while Lisbon Zoo and Lisbon Oceanarium are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Estádio da Luz or Campo Pequeno Bullring.

Visit our Lisbon travel guide
Popular Location

What's nearby

  • Mercado da Ribeira - 15 min walk
  • Lisbon City Hall - 4 min drive
  • Carmo Convent - 11 min drive
  • Botanical Garden - 14 min drive
  • Restauradores Square - 15 min drive

Getting around

  • Rua de São João da Mata Stop - 1 min walk
  • Santos Station - 8 min walk
  • Lisbon (LIS-Humberto Delgado) - 23 min drive

About this property

Hello Lisbon Santos Apartments

Boardwalk Lisbon apartments in Santos, near Rossio Square
Concierge services, laundry facilities and express check-in are available at this smoke-free apartment building. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and multilingual staff are on-site. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a fridge, a microwave and a dishwasher. A washer/dryer, a coffee/tea maker and free bottled water are among the other amenities available to guests.
Hello Lisbon Santos Apartments offers 9 forms of accommodation with washers/dryers and a safe. Accommodation at this 4-star apartment has kitchenettes with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is professionally cleaned

Social distancing

Guest rooms kept vacant for 48 hours between stays
Contactless check-out
This information is provided by our partners.

Property amenities


  • Free WiFi

Parking and transport

  • Free parking nearby
  • 24-hour pick-up airport shuttle (surcharge)

Family friendly

  • Cots (infant beds): EUR 10.0 per night


  • Fridge
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker


  • Continental breakfast available for a fee daily 7:30 AM–9:00 AM: EUR 10 for adults and EUR 10 for children


  • Day bed


  • Shower only
  • Hairdryer


  • LCD TV with cable service


  • Washer/dryer
  • Laundry facilities

Climate control

  • Air conditioning


  • No pets allowed


  • No lifts
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Blackout curtains
  • Free bottled water

Location highlights

  • On the river
  • Near the airport
  • Near a train station
  • In the city centre
  • On the boardwalk
  • On the riverwalk


  • 9 rooms
  • 4 floors
  • 1 building
  • Built in 2008



Check-in between 3:00 PM and 9:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18


Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

There is no front desk at this property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details

Access methods

Access code, private entrance


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10.0 per night

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 10 for adults and EUR 10 for children (approximately)
  • Airport shuttle fee: EUR 30 per person (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is professionally cleaned, and disinfectant is used to clean the property.
  • Contactless check-out is available.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Hotel Registry Number: 3837/AL, 3253/AL, 4049/AL, 4051/AL, 4053/AL, 4054/AL, 4055/AL, 4057/AL, 4059/AL.
Property Registration Number 3837, 4049, 4051, 4053, 4054, 3253, 4055, 4057, 4059

Property is also known as

Hello Lisbon Santos Apartments Apartment
Hello Lisbon Santos Apartments
Hello Lisbon Santos

Frequently asked questions

Can I cancel my reservation for free at Hello Lisbon Santos Apartments and receive a full refund?
Yes, Hello Lisbon Santos Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to Hello Lisbon Santos Apartments cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
There is free parking nearby.
What time is check-in at this property?
Check-in is from 3:00 PM to 9:00 AM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this property?
Checkout is at 11:00 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of EUR 30 per person applies.
Where is this property located?
Located in Santos, this apartment building is within 1 mile (2 km) of Parliament (Sao Bento Palace), Mercado da Ribeira and Botanical Garden. Rossio Square and Commerce Square are also within 2 miles (3 km). Rua de São João da Mata Stop is only a 2-minute walk and Santos-o-velho Stop is 2 minutes.

Guest reviews

Overall score and ratings for Hello Lisbon Santos Apartments

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


  • Disliked: Cleanliness, staff & service

not my cup of tea. beyond the virtual uncomfortable check-in in a dark small space , one o f the towels had what seemed to a blood stain, turned out to be a sewed on orange mark- hmm.. why do that? waking up by two bloody bed bugs was certainly the confirmation this was was a price per dollar big mistake.

Stayed 1 night in Sep 2019

4/5 Good

    Layover in Lisbon

    There was construction outside on the street and sound travels very easily. Otherwise, it was a great property.


      Not as advertised

      Clean and large place. Our biggest issue was that the property was not the same as the photos or listing description. The listing seems to be a general listing for a building with 10 units but I guess you do not know which unit you are getting until you arrive. Check-in was through a digital kiosk but was cumbersome with entering in personal info and scanning your passport. The listing said something like “views of Lisbon skyline” and the the unit was below grade with some wallpaper of a picture of what I assume was Lisbon rooftops. Hilarious. The photos also showed a double bed and we got two single beds. We wrote to complain about this 9 days ago and haven’t seen any response offering an explanation. Would not recommend.

      5/5 Excellent

      • Liked: Cleanliness, amenities, property conditions & facilities

      Stayed 4 nights in May 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Everything was amazing and much better than expected! The only let down was the shower - it was quite dark and compared to the rest of the studio a bit dated. Otherwise I had an amazing stay! Wish I could’ve stayed longer :)

      Stayed 1 night in May 2019