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HF Fénix Urban

Photo gallery for HF Fénix Urban

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Comfort Double Room | Minibar, in-room safe, desk, soundproofing
Comfort Double Room | Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of HF Fénix Urban

HF Fénix Urban

4.0 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Av. António Augusto de Aguiar, 14, Lisbon, 1050-016

Explore the area

  • Popular LocationMarquis of Pombal Square5 min walk
  • Popular LocationEl Corte Ingles Mall9 min walk
  • Popular LocationGulbenkian Museum17 min walk
  • AirportLisbon (LIS-Humberto Delgado)17 min drive

Choose dates to view prices

About this area

Lisbon

HF Fénix Urban is located in Lisbon City Center, a neighborhood in Lisbon, and is near a metro station. Liberty Avenue and Coracao de Jesus are local landmarks, and some of the area's attractions include Torel Garden and Fado Museum. Looking to enjoy an event or a game while in town? See what's going on at Campo Pequeno Bullring, or consider a night out at Lisbon Coliseum.
Visit our Lisbon travel guideOpens in a new window
Map

What's nearby

  • Marquis of Pombal Square - 5 min walk
  • El Corte Ingles Mall - 9 min walk
  • Saldanha Square - 9 min walk
  • Hospital Dona Estefania - 14 min walk
  • Gulbenkian Museum - 17 min walk

Getting around

  • Entrecampos Station - 3 min drive
  • Parque Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 17 min drive

Restaurants

  • Restaurante Sapore - 2 min walk
  • Costelão Gaúcho - 3 min walk
  • Assuka - 5 min walk
  • Maria Picoas - 5 min walk
  • Telex - 5 min walk

About this property

HF Fénix Urban

4-star Lisbon hotel in Lisbon City Center, near Rossio Square
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning.
HF Fénix Urban offers 148 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 12 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

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Lisbon
Lisbon
Lisbon City Center
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Family-friendly
Family-friendly
Air conditioned
Air conditioned
4 star
4 star
Guest rating 4+
Guest rating 4+
Hotel
Hotel

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Self parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property Registration Number 3332

We should mention

No pets and no service animals are allowed at this property

Property is also known as

HF Fénix Urban
HF Fénix Urban Hotel
Hf Fenix Urban Hotel Lisbon
HF Fénix Urban Hotel Lisbon
HF Fénix Urban Lisbon
HF Urban
HF Fénix Urban Hotel
HF Fénix Urban Lisbon
HF Fénix Urban Hotel Lisbon

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 478 out of 982 reviews
5 - Excellent 49%
Rating 4 - Good. 411 out of 982 reviews
4 - Good 42%
Rating 3 - Okay. 51 out of 982 reviews
3 - Okay 5%
Rating 2 - Poor. 26 out of 982 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 982 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

2/5 Poor

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
1- The AC in the room was not cooling and was not able to move the temperature below 25C. It was inadequate. 2- The breakfast staff were working fast and efficient but were very unfriendly, rude and unhappy looking. They were showing their hate to all guests. This is terrible in hospitality business.
Stayed 4 nights in Jul 2022

1/5 Terrible

Disliked: Staff & service
Awful. Long story short my bag got stolen FROM MY HOTEL ROOM and then when they couldn’t find it, they called the police on me.
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean,friendly ,helpful
Stayed 5 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is perfect for access to the Lisbon tours meeting location.
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022