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HF Fénix Lisboa

Photo gallery for HF Fénix Lisboa

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Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of HF Fénix Lisboa

HF Fénix Lisboa

4 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Praca Marques de Pombal, 8, Lisbon, 1269-133

Explore the area

  • Popular LocationMarquis of Pombal Square2 min walk
  • Popular LocationBotanical Garden15 min walk
  • Popular LocationRossio Square19 min walk
  • AirportLisbon (LIS-Humberto Delgado)7 min drive

Choose dates to view prices

About this area

Lisbon

Located in Lisbon City Center neighborhood, HF Fénix Lisboa is connected to a shopping center. Lisbon Cathedral and Castle of Sao Jorge are notable landmarks, and some of the area's popular attractions include Lisbon Zoo and Lisbon Oceanarium. Torel Garden and Fado Museum are also worth visiting.

What's nearby

  • Marquis of Pombal Square - 2 min walk
  • Cinemateca Portuguesa Museum - 7 min walk
  • Amoreiras Shopping Center - 12 min walk
  • Botanical Garden - 15 min walk
  • Rossio Square - 19 min walk

Getting around

  • Marques de Pombal Station - 1 min walk
  • Rossio Station - 18 min walk
  • Humberto Delgado Airport (LIS) - 7 min drive

Restaurants

  • Restaurant Espaço Jardim — 1 min walk
  • Pastelaria Balcão do Marquês — 4 min walk
  • Restaurante Sapore — 5 min walk
  • La Trattoria — 6 min walk
  • Restaurante Bistro4 — 6 min walk

About this property

HF Fénix Lisboa

Central hotel connected to a shopping center in Lisbon with restaurant
A restaurant, a bar/lounge, and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and conference space are onsite. All 193 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with cable channels, and guests will also find room service and hair dryers.
HF Fénix Lisboa offers 193 air-conditioned accommodations with minibars and safes. Cable television is provided.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 9.90 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 12 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms - 7

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside posted check-in hours must contact the reception desk in advance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Self parking fee: EUR 9.90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Fénix Lisboa
HF Fénix
HF Fénix Lisboa
HF Fénix Lisboa Hotel
Hf Fenix Lisboa Hotel Lisbon
HF Fénix Lisboa Hotel Lisbon
Hf Fenix Lisboa Lisbon
HF Fénix Lisboa Lisbon
HF Lisboa
HF Fénix Lisboa Hotel
HF Fénix Lisboa Lisbon
HF Fénix Lisboa Hotel Lisbon

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 517 out of 981 reviews
5 - Excellent 53%
Rating 4 - Good. 367 out of 981 reviews
4 - Good 37%
Rating 3 - Okay. 61 out of 981 reviews
3 - Okay 6%
Rating 2 - Poor. 25 out of 981 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 981 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located, includes comfortable and clean rooms, and offers a wonderful breakfast. The front desk staff were very helpful.
Stayed 3 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent location with more than friendly staff. I would stay there again!
Stayed 7 nights in Sep 2021

2/5 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location and staff great. However. The condition of the room was appalling. We had to change the first room as the pillows had mould stains on them. Staff were friendly and helpful. The second room was clean but looked nothing like what was advertised. The hotel telephone did not work in either room. And the hotel charged us city tax separately even though Expedia says it is included in its price.
Stayed 4 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful staff, very clean, main stairs quite dark.
Stayed 2 nights in Jun 2021