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HF Fénix Lisboa

Photo gallery for HF Fénix Lisboa

Primary image
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of HF Fénix Lisboa

HF Fénix Lisboa

4.0 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Praca Marques de Pombal, 8, Lisbon, 1269-133

Explore the area

  • Popular LocationMarquis of Pombal Square1 min walk
  • Popular LocationBotanical Garden15 min walk
  • Popular LocationEl Corte Ingles Mall15 min walk
  • AirportLisbon (LIS-Humberto Delgado)20 min drive

Choose dates to view prices

About this area

Lisbon

Located in Lisbon City Center neighborhood, HF Fénix Lisboa is connected to a shopping center. Torel Garden and Fado Museum are local attractions and those in the mood for shopping can visit Amoreiras Shopping Center and El Corte Ingles Mall. Calouste Gulbekian Planetarium and Maritime Museum are also worth visiting.
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Map

What's nearby

  • Marquis of Pombal Square - 1 min walk
  • Cinemateca Portuguesa Museum - 8 min walk
  • Amoreiras Shopping Center - 12 min walk
  • Botanical Garden - 15 min walk
  • El Corte Ingles Mall - 15 min walk

Getting around

  • Marques de Pombal Station - 1 min walk
  • Rossio Station - 19 min walk
  • Humberto Delgado Airport (LIS) - 19 min drive

Restaurants

  • Kebabish - 4 min walk
  • Restaurante Sapore - 5 min walk
  • Cacho Dourado - 5 min walk
  • Leitaria Lisboa - 6 min walk
  • La Trattoria - 6 min walk

About this property

HF Fénix Lisboa

4-star hotel in the heart of Lisbon City Center
Near Rossio Square, HF Fénix Lisboa provides a terrace, a coffee shop/cafe, and a garden. Be sure to enjoy a meal at Restaurant Espaço Jardim, the onsite buffet restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and 7 meeting rooms
  • Concierge services, smoke-free premises, and an elevator
  • Luggage storage, a computer station, and free newspapers
  • Guest reviews say great things about the overall value and first-rate property condition
Room features
All guestrooms at HF Fénix Lisboa feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with hair dryers
  • TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, French, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 12 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant Espaço Jardim

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms - 7

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside posted check-in hours must contact the reception desk in advance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Self parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Fénix Lisboa
HF Fénix
HF Fénix Lisboa
HF Fénix Lisboa Hotel
Hf Fenix Lisboa Hotel Lisbon
HF Fénix Lisboa Hotel Lisbon
Hf Fenix Lisboa Lisbon
HF Fénix Lisboa Lisbon
HF Lisboa
HF Fénix Lisboa Hotel
HF Fénix Lisboa Lisbon
HF Fénix Lisboa Hotel Lisbon

Frequently asked questions

Is HF Fénix Lisboa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at HF Fénix Lisboa?

As of Aug 18, 2022, prices found for a 1-night stay for 2 adults at HF Fénix Lisboa on Aug 30, 2022 start from CA $155.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HF Fénix Lisboa?

Self parking is available for EUR 17 per day.

What time is check-in at HF Fénix Lisboa?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at HF Fénix Lisboa?

Check-out is at noon.

Where is HF Fénix Lisboa located?

Located in Lisbon City Center, this hotel is within 1 mi (2 km) of Coracao de Jesus and Rossio Square. Castle of São Jorge is 1.5 mi (2.4 km) away. Marques de Pombal Station is only a 2-minute walk and Parque Station is 8 minutes.

Can I cancel my reservation for free at HF Fénix Lisboa and receive a full refund?

Yes, HF Fénix Lisboa offers free cancellation on select room rates, because flexibility matters! Please refer to HF Fénix Lisboa cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 530 out of 999 reviews
5 - Excellent 53%
Rating 4 - Good. 360 out of 999 reviews
4 - Good 36%
Rating 3 - Okay. 74 out of 999 reviews
3 - Okay 7%
Rating 2 - Poor. 24 out of 999 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 999 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
After cleaning the room did not provide enough towel for 3 of us
Stayed 3 nights in Jul 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Staff okay. The air conditioning was practically useless, but was improved the next day. Staff compensated with two days free breakfast. Property is starting to look old. Sort of depressing. Room was tiny.
Stayed 3 nights in Jul 2022

3/5 Okay

Travelled with partner
Liked: Property conditions & facilities
The hotel is located very close to the metro station and hop-on hop-off bus station. There’s not much to surrounding the hotel so you would likely have to rely on metro everywhere unless you are willing to walk uphill in hot weather. The bed was not very comfortable; it felt like we’re sleeping on a box spring and there’s loud noise whenever one’s turned. Staffs are ok.
Stayed 6 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near by good restaurants, Metro and great staff.
Stayed 4 nights in May 2022

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with group
Liked: Property conditions & facilities
Comfortable 4 night stay in Felix Lisboa
Enjoyed my 4 day stay,hotel spotless,food excellent,staff helpful and friendly.Made to feel at home.Metro station outside the door of the hotel,very handy for getting around.Quiet hotel,never heard a sound at night.Would return to Felix Lisboa and recommend to family and friends.
Stayed 4 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Check-in and out was smooth. The morning staff in the breakfast area was amazing. There was one gentleman who always had a smile you could see behind the mask. He popped sparkling wine and passed out glasses with amazing energy. He always brightened the mornings. Breakfast was always nice. Room had a good view. There were some dust or slight mold around the window. I can see why it is a hard place to clean because it's behind the curtains and not a normal place to see be seen. But if laying in the bed and the curtains are open, it's easily seen. OVERALL a very nice stay.
Stayed 5 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 5 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel with great staff.
I stayed here two years ago, on business, just as the pandemic was taking hold. Decided to go back for a long weekend city break. Great location with Metro and sight-seeing bus tours on the doorstep, The hotel staff are very friendly and super helpful. Rooms are very comfortable. I would recommend this hotel to everyone.
Stayed 3 nights in Mar 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with decent breakfast. Overall room size was decent but bathroom was tiny with no counter space.
Stayed 2 nights in Feb 2022