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Eurostars Universal Lisboa

Photo gallery for Eurostars Universal Lisboa

Front of property
Junior Suite | Hypo-allergenic bedding, minibar, desk, laptop workspace
Junior Suite | Hypo-allergenic bedding, minibar, desk, laptop workspace
Junior Suite | Hypo-allergenic bedding, minibar, desk, laptop workspace
Hypo-allergenic bedding, minibar, desk, laptop workspace

Overview of Eurostars Universal Lisboa

VIP Access
UNESCO Sustainable Travel Pledge

Eurostars Universal Lisboa

5.0 star property

4.4/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221

Explore the area

  • Popular LocationLisbon Casino3 min walk
  • Popular LocationVasco da Gama Shopping Centre5 min walk
  • Popular LocationLisbon Oceanarium10 min walk
  • AirportLisbon (LIS-Humberto Delgado)9 min drive

Room options

About this area

Lisbon

Located in Parque das Nacoes neighborhood, Eurostars Universal Lisboa is connected to a rail/subway station. Castle of São Jorge and Commerce Square are notable landmarks, and travelers looking to shop may want to visit Vasco da Gama Shopping Centre. Don't miss out on a visit to Lisbon Oceanarium.

What's nearby

  • Lisbon Casino - 3 min walk
  • Vasco da Gama Shopping Centre - 5 min walk
  • Lisbon Oceanarium - 10 min walk
  • Parque das Nacoes Marina - 12 min walk
  • Telecabine Lisbon Cable Car - 18 min walk

Getting around

  • Oriente Station - 4 min walk
  • Cabo Ruivo Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 9 min drive

Restaurants

  • Koko - 2 min walk
  • Oficina do Gelado - 3 min walk
  • Butchers - 3 min walk
  • La Expo Dolce Vita - 4 min walk
  • Hippopotamus - 4 min walk

About this property

Eurostars Universal Lisboa

5-star luxury hotel located in Parque das Nacoes
You can look forward to an airport pick-up service, a coffee shop/cafe, and dry cleaning/laundry services at Eurostars Universal Lisboa. Free WiFi in public areas is available to all guests, along with a bar and a restaurant.
Other perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and free newspapers
  • A 24-hour front desk, tour/ticket assistance, and meeting rooms
  • Concierge services, luggage storage, and an elevator
Room features
All 189 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like desk chairs and bathrobes.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • Wardrobes/closets, heating, and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per day)
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 20 for adults and EUR 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Self parking fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Frequently asked questions

Does Eurostars Universal Lisboa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Eurostars Universal Lisboa?

As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at Eurostars Universal Lisboa on Dec 3, 2022 start from CA $156.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Eurostars Universal Lisboa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eurostars Universal Lisboa?

Self parking is available for EUR 20 per day.

What time is check-in at Eurostars Universal Lisboa?

Check-in is from 2:00 PM - anytime.

What time is check-out at Eurostars Universal Lisboa?

Check-out is at noon.

Does Eurostars Universal Lisboa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 35 per vehicle applies.

Where is Eurostars Universal Lisboa located?

Located in Parque das Nacoes, this luxury hotel is within a 5-minute walk of Lisbon Casino and Vasco da Gama Shopping Centre. Lisbon Oceanarium and Parque das Nacoes Marina are also within 15 minutes. Oriente Station is only a 4-minute walk and Cabo Ruivo Station is 7 minutes.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 240 out of 355 reviews" "
" "5 - Excellent 68%
Rating 4 - Good. 56 out of 355 reviews" "
" "4 - Good 16%
Rating 3 - Okay. 26 out of 355 reviews" "
" "3 - Okay 7%
Rating 2 - Poor. 16 out of 355 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 17 out of 355 reviews" "
" "1 - Terrible 5%

4.7/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Gurtaj
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, excellent service! Lots of people complained about the washrooms having a weird smell, its not the washroom guys, it was the housecleaning staff using a weird smelling cleaner. Just leave the door open after and you're good. The smell is pretty vinegar-y so u can tell it was the cleaning agent. Other than that, everything was awesome, the breakfast was great and I got free early check-in!

5/5 Excellent

Dennis
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, walkable to Oriente station..about 4 min, but on cobblestone walk...so not if you have rolling luggage.Taxi only about 8 euros.
Stayed 2 nights in Nov 2022

5/5 Excellent

S Denise
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely decorated
Stayed 2 nights in Nov 2022

5/5 Excellent

Sherri, Tucson
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the gentleman that checked us in. The room was very nice.
Stayed 1 night in Nov 2022

5/5 Excellent

Carlene, Bracknell
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Hotel
Stayed 2 nights in Nov 2022

5/5 Excellent

Maria
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ricardo was a dream to work with as well as all of the staff. Our stay was made comfortable and everyone is kind and accommodating. I highly recommend this hotel to everyone. Near local attractions.

5/5 Excellent

norman
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful hotel.
Stayed 5 nights in Oct 2022

5/5 Excellent

Carole
Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Oct 2022

5/5 Excellent

Mark
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class modern property at reasoable rate. Expensice but excellent breakfast buffet
Stayed 1 night in Oct 2022

5/5 Excellent

Salvador De Jesús
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación grande,una ducha excelente. Y bonitas vistas de la habitación.
Stayed 2 nights in Oct 2022