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Aurea Museum by Eurostars Hotel Company

5.0 star property
Luxury spa hotel, a short walk to Lisbon Cathedral
VIP Access

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Aurea Museum by Eurostars Hotel Company

Exterior
Exterior
Deluxe Double Room (with Sofa Bed)
Bar (on property)
Exterior

Reviews

9.4

Exceptional

Popular amenities

  • Pool
    PoolPool
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Breakfast available
    Breakfast availableBreakfast available
  • Gym
    GymGym
  • Room service
    Room serviceRoom service
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About the area

Map
Rua Cais de Santarém 52, Lisbon, Lisbon, 1100-104

What's nearby

  • Lisbon Cathedral - 2 min walk
  • Commerce Square - 8 min walk
  • Castle of São Jorge - 11 min walk
  • Santa Justa Elevator - 13 min walk
  • Rossio Square - 15 min walk

Getting around

  • Limoeiro Stop - 4 min walk
  • Santa Apolonia Station - 11 min walk
  • Humberto Delgado Airport (LIS) - 21 min drive

Restaurants

  • ‪Banana Café – Red - ‬2 min walk
  • ‪Maruto Bar & Bistro - ‬1 min walk
  • ‪Solar dos Bicos - ‬2 min walk
  • ‪Taylor's Port - Wine Shop & Tasting Room - ‬2 min walk
  • ‪Banana Café - BLUE - ‬2 min walk

About this property

Aurea Museum by Eurostars Hotel Company

Luxury hotel near Avenida da Liberdade
Near Lisbon Cathedral and Commerce Square, Aurea Museum by Eurostars Hotel Company provides a library, dry cleaning/laundry services, and a bar. Take some time to relax at the onsite spa. Free in-room WiFi is available to all guests, along with a gym and a steam room.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and meeting rooms
  • Tour/ticket assistance, an elevator, and a 24-hour front desk
  • Smoke-free premises, massage treatment rooms, and a front-desk safe
  • Guest reviews give top marks for the helpful staff, first-rate property condition, and location
Room features
All 91 individually furnished rooms include comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • LCD TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • On the bay

Full-service spa

  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Eurostars Museum Hotel Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon

Frequently asked questions

Does Aurea Museum by Eurostars Hotel Company have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Aurea Museum by Eurostars Hotel Company?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Aurea Museum by Eurostars Hotel Company on Jul 28, 2024 start from CA $253.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aurea Museum by Eurostars Hotel Company pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Aurea Museum by Eurostars Hotel Company?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Aurea Museum by Eurostars Hotel Company?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Aurea Museum by Eurostars Hotel Company provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Aurea Museum by Eurostars Hotel Company located?

Located in Lisbon Old Town, this luxury hotel is within a 10-minute walk of Lisbon Cathedral and Commerce Square. Castle of São Jorge and Santa Justa Elevator are also within 15 minutes. Limoeiro Stop and Terreiro do Paco Station are within a 5-minute walk.

Aurea Museum by Eurostars Hotel Company Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 545 out of 715 reviews" "
Rating 8 - Good. 127 out of 715 reviews" "
Rating 6 - Okay. 23 out of 715 reviews" "
Rating 4 - Poor. 12 out of 715 reviews" "
Rating 2 - Terrible. 8 out of 715 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristine, northridge

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great !
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very Comfortable..Staff was friendly and helpful. Spa was a plus.
Stayed 4 nights in Jul 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that works there were all Super friendly and hospitable!!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Val

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Carina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room spacious,quiet, staff very helpful and extra nice. What I didn’t like was the fitness center.
Stayed 4 nights in Jul 2024

10/10 Excellent

haluk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in took very very long. There were obnoxious guests at the check in who were asking numerous questions, the clerk was alone and was answering all of their questions. Normally, they should have been asked to wait after their check in is done to serve other guests. Otherwise the front office staff was friendly and helpful. We were offered welcome drinks.
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, location, history & attention to detail was amazing!
Stayed 1 night in Jul 2024

10/10 Excellent

Agnes De Los Angeles Bolanos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Just great
Stayed 3 nights in Jul 2024

10/10 Excellent

Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an INCREDIBLE hotel experience. We were so happy to have stayed at this hotel after a couple not so great experiences in Portugal at hotels. From the professionalism of the staff, to the hotel itself, to the VERY comfortable beds, to the well appointed gym and amazing pool/sauna, we were blown away. This hotel responded to any inquiry Immediately, did an incredible job cleaning our room, and the front desk staff were lovely. Special shout out to Leonardo who made our stay at this hotel perfect. He is a star employee.
Stayed 4 nights in Jul 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. We heard nothing around us and the amenities were amazing. The staff is super friendly and the esthetics are great as well
Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second Aires Hotel, we weren’t disappointed. The staff was excellent, they went out of their way to make us feel welcome and gave us a great start on our adventure. Eduardo was awesome. I needed ice every night and they were happy to provide. Great facility in the heart of what was going on. Would highly recommend.
Stayed 5 nights in Jun 2024

10/10 Excellent

Mary Lou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was very pretty, centrally located, clean and safe. However, the best quality was the knowledgeable helpful staff!! Shout out to Katarina and Leonardo!!!!
Stayed 5 nights in Jun 2024

2/10 Terrible

Reshma

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We reached mid night at the hotel, tired and desperate to hit the bed. I requested our two rooms with a good view. To our surprise, the view from the rooms were the walls of the opposite building and worst was my husband and I were given a 2 twin bed room despite our double bed booking. Joana and Bondan were not ready to upgrade us unless we paid them the difference. They had few rooms empty but they wanted money. After many times of back and forth at midnight, they gave us a double bed room with a wall view. Terrible and thoroughly disappointed with the staff service.
Stayed 4 nights in Jun 2024

10/10 Excellent

Tarah

Liked: Cleanliness, staff & service, property conditions & facilities
Will def stay there again!
Stayed 4 nights in Jun 2024

10/10 Excellent

W C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent staff Very nice restaurant
Stayed 2 nights in Jun 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Really enjoyed the 40 min onsite roman ruins tour, highly recommend it.
Stayed 1 night in Jun 2024

8/10 Good

Christopher

Stayed 4 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. Room internal was quiet.
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location, service, and experience.
Stayed 5 nights in Jun 2024

8/10 Good

pe chen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jun 2024

8/10 Good

pe chen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing treatment
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late during a party month for the saints that they were celebrating in the streets next to us. We immediately requested a new room in courtyard area and they upgraded us to a master suite. We stayed there 2 nights without extra charge. They also offered a second room but I had a 10 yr old and my girlfriend so we wanted a room with a bed and couch. The staff understood and was great. Alfonso went out of his way. We stayed and extra night with just my son and I and moved rooms for a great direct rate. The breakfast was included on the third day which was very good. Staff and quality was amazing. Honestly top shelf. Wish they had a kid price of like 10–5 euros not 25 but whatever. Honestly great food healthily high quality and top shelf. I highly recommend the museum tour inside the hotel. Only offered at 10 am but really amazing!!!! Must do for free!!!! I am passing back thru Lisbon next week and will be staying before we return home there. First class but be aware of the party month of June.
Stayed 2 nights in Jun 2024

10/10 Excellent

JANE

Stayed 3 nights in Jun 2024