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Aurea Museum by Eurostars Hotel Company

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Deluxe Double Room (with Sofa Bed) | Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Aurea Museum by Eurostars Hotel Company

VIP Access
UNESCO Sustainable Travel Pledge

Aurea Museum by Eurostars Hotel Company

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Rua Cais de Santarém 52, Lisbon, Lisbon, 1100-104

Explore the area

  • Popular LocationLisbon Cathedral2 min walk
  • Popular LocationCommerce Square8 min walk
  • Popular LocationRossio Square13 min walk
  • AirportLisbon (LIS-Humberto Delgado)20 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Lisbon

Aurea Museum by Eurostars Hotel Company is located in Lisbon Old Town, a neighborhood in Lisbon, and is near a metro station and on the riverwalk. The area's natural beauty can be seen at Miradouro de Santa Luzia and Miradouro de São Pedro de Alcântara, while Fado Museum and National Theatre of D. Maria II are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Campo Pequeno Bullring, or consider a night out at Lisbon Coliseum.

What's nearby

  • Lisbon Cathedral - 2 min walk
  • Rua Augusta Arch - 6 min walk
  • Miradouro de Santa Luzia - 6 min walk
  • Commerce Square - 8 min walk
  • Rossio Square - 13 min walk

Getting around

  • Limoeiro Stop - 4 min walk
  • Santa Apolonia Station - 11 min walk
  • Humberto Delgado Airport (LIS) - 18 min drive

Restaurants

  • Esperanca da Se - 2 min walk
  • Restaurante Caso Sério - 2 min walk
  • Duetos da Sé - 3 min walk
  • Banca De Pau - 3 min walk
  • Mesa Kreol - 3 min walk

About this property

Aurea Museum by Eurostars Hotel Company

5-star luxury hotel in the heart of Lisbon Old Town
Located close to Rossio Square, Aurea Museum by Eurostars Hotel Company provides a roundtrip airport shuttle, a library, and dry cleaning/laundry services. For some rest and relaxation, visit the Turkish bath/hammam. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), concierge services, and a front desk safe
  • Meeting rooms, tour/ticket assistance, and a 24-hour front desk
  • Luggage storage, multilingual staff, and massage treatment rooms
  • Guest reviews give top marks for the helpful staff and walkable location
Room features
All 91 individually furnished rooms include comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and tubs or showers
  • LCD TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 20 for adults and EUR 20 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms

Spa

  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

95% of travellers were happy with check-in
Check-in from 2 PM - 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Late check-in fee for check-in between midnight and 2:00 PM (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between midnight and 2:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Eurostars Museum Hotel Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon

Frequently asked questions

Does Aurea Museum by Eurostars Hotel Company have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Aurea Museum by Eurostars Hotel Company?

As of Oct 6, 2022, prices found for a 1-night stay for 2 adults at Aurea Museum by Eurostars Hotel Company on Nov 6, 2022 start from CA $240.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aurea Museum by Eurostars Hotel Company pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Aurea Museum by Eurostars Hotel Company?

Check-in is from 2 PM - 1:00 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available from midnight–2:00 PM for a fee (amount varies).

What time is check-out at Aurea Museum by Eurostars Hotel Company?

Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).

Does Aurea Museum by Eurostars Hotel Company provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Aurea Museum by Eurostars Hotel Company located?

Located in Lisbon Old Town, this luxury hotel is within a 15-minute walk of Sé and Rossio Square. Lisbon Cathedral and Fado Museum are also within 5 minutes. Limoeiro Stop and Terreiro do Paco Station are within a 5-minute walk.

Can I cancel my reservation for free at Aurea Museum by Eurostars Hotel Company and receive a full refund?

Yes, Aurea Museum by Eurostars Hotel Company offers free cancellation on select room rates, because flexibility matters! Please refer to Aurea Museum by Eurostars Hotel Company cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 354 out of 461 reviews
5 - Excellent 77%
Rating 4 - Good. 85 out of 461 reviews
4 - Good 18%
Rating 3 - Okay. 15 out of 461 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 461 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 461 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

2/5 Poor

Chunyi
Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is nice and overall condition is good but A/C and wifi don’t really work. The air conditioning for our room couldn’t get below 21.5C and frequently wouldn’t get below 22.0C. The internet would work for about 45 minutes of every hour. Sometimes the speed would be 0-3mbps for a while and sometimes it got up to 45mbps. Completely random
Stayed 3 nights in Oct 2022

5/5 Excellent

Arturo
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is above any expectations… great location and amazing staff… great restaurant in the premises n so much to do around it… super convenient and super safe… I will stay over and over again this place and highly recommend it to others…
Stayed 3 nights in Sep 2022

5/5 Excellent

RICARDO
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff
Stayed 2 nights in Sep 2022

5/5 Excellent

Marc
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2022

5/5 Excellent

nitsan
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel, large room.
Stayed 3 nights in Sep 2022

4/5 Good

Bill
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very smallish for a 5 star hotel and balcony was awkward and noisy outside a lot. Felt claustrophobic in the room with two pushed together twin beds
Stayed 4 nights in Sep 2022

5/5 Excellent

Manubhai Jayantilal
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff were extremely helpful and nice.
Stayed 2 nights in Sep 2022

5/5 Excellent

Juan
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful and well located. Staff is super friendly and speak several languages.
Stayed 3 nights in Sep 2022

4/5 Good

Yadvinder
Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall good property..staff at breakfast was so rude
Stayed 1 night in Sep 2022

5/5 Excellent

Sajid
Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was nice but they don't have parking for customers
Stayed 1 night in Sep 2022