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Overview of Bairro Alto Hotel

Photo gallery

Featured Image
Terrace/Patio
View from Room
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Bairro Alto Hotel

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationFernando Pessoa Statue2 min walk
    Popular LocationSanta Justa Elevator6 min walk
    Popular LocationCarmo Convent7 min walk
    AirportLisbon (LIS-Humberto Delgado)26 min drive

Choose dates to view prices

  • Suite Tejo

    Room amenities

    • 710 sq ft
    • River view
    • Sleeps 2
    • 1 King Bed
    More details
  • Single Room

    5/5 guest room rating

    Room amenities

    • 193 sq ft
    • City view
    • Sleeps 1
    • 1 Large Twin Bed
    More details
  • Prestige Chiado

    5/5 guest room rating

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Chiado Suite

    5/5 guest room rating

    Room amenities

    • 624 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Classic Tejo

    5/5 guest room rating

    Room amenities

    • 322 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Prestige Tejo

    Room amenities

    • 398 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Classic Chiado Corner

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Classic Chiado Twin

    4.2/5 guest room rating

    Room amenities

    • 279 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Deluxe Junior Suite

    Room amenities

    • 527 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 527 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Classic Chiado

    4.8/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Lisbon

In the city center, Bairro Alto Hotel is in Lisbon's Chiado neighborhood, an area with good shopping. Se and Castle of Sao Jorge are notable landmarks, and the area's natural beauty can be seen at Botanical Garden and Costa da Caparica Beach. Check out an event or a game at Estádio da Luz, and consider making time for Lisbon Zoo, a top attraction not to be missed. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Fernando Pessoa Statue - 2 min walk
  • Santa Justa Elevator - 6 min walk
  • Carmo Convent - 7 min walk
  • Rossio Square - 8 min walk
  • Lisbon City Hall - 9 min walk

Getting around

  • Pç. Luis Camões Stop - 1 min walk
  • Cais do Sodré Station - 7 min walk
  • AirportHumberto Delgado Airport (LIS) - 26 min drive

Restaurants

  • Terrace BA — 1 min walk
  • Belcanto — 3 min walk
View in a map

About this property

Bairro Alto Hotel

Luxury Lisbon hotel in Chiado, walk to Rossio Square
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and valet parking. All 87 soundproofed rooms feature free WiFi and 24-hour room service. Flat-screen TVs, espresso makers, and free newspapers are among the other amenities available to guests.
Bairro Alto Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.

The spa is open daily.

Awards and affiliations

Bairro Alto Hotel is listed in the 2020 Condé Nast Traveler Hot List.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (EUR 25 per day; includes in/out privileges)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 32 for adults and EUR 16 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • 1 meeting room
  • Business center

Outdoors

  • Terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • In-room accessibility
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - August 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 27 2020 to March 31 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: EUR 32 for adults and EUR 16 for children (approximately)
  • Covered valet parking fee: EUR 25 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bairro Alto
Bairro Alto Hotel
Bairro Alto Hotel Lisbon
Bairro Alto Lisbon
Bairro Alto Lisbon
Hotel Bairro Alto
Bairro Alto Hotel Hotel
Bairro Alto Hotel Lisbon
Bairro Alto Hotel Hotel Lisbon

Frequently asked questions

Can I cancel my reservation for free at Bairro Alto Hotel and receive a full refund?
Yes, Bairro Alto Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Bairro Alto Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Bairro Alto Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Bairro Alto Hotel?
Valet parking is available for EUR 25 per day.
What time is check-in at Bairro Alto Hotel?
Check-in is from 2:00 PM - noon. Late check-in is available during limited hours.
What time is check-out at Bairro Alto Hotel?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Bairro Alto Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Bairro Alto Hotel located?
Located in Chiado, this luxury hotel is within a 10-minute walk of Camoes Square, Rossio Square, and Santa Justa Elevator. Mercado da Ribeira and Carmo Convent are also within 10 minutes. Pç. Luis Camões Stop and Chiado Stop are within a 2-minute walk.
4.6
Wonderful
Rating 5 - Excellent. 271 out of 368 reviews
5 - Excellent 74%
Rating 4 - Good. 71 out of 368 reviews
4 - Good 19%
Rating 3 - Okay. 18 out of 368 reviews
3 - Okay 5%
Rating 2 - Poor. 7 out of 368 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 368 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good high quality hotel and we would stay there again.
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely no dislikes. Staff were exceptionally polite, friendly and helpful and this really enhanced our experience at the hotel.
Stayed 5 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, amazing location and incredible service and rooms! Nothing less than perfect! An added benefit is fantastic restaurant and terrace with fantastic views.
Stayed 1 night in Feb 2020

2/5 Poor

Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities, room comfort
Overprised small rooms.
The rooms are way to small. No place to unpack, no hangers in the toilet, no draws, two different stereos on two joining terasses, sold out on International beer. It was not a Good stay.
Stayed 3 nights in Feb 2020

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