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Terrace/patio
View from Room
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Guest reviews

4.6/5 Wonderful
368 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationSanta Justa Elevator6 min walk
Popular LocationCarmo Convent7 min walk
Popular LocationLisbon City Hall9 min walk
AirportLisbon (LIS-Humberto Delgado)25 min drive

Choose dates to view prices

  • Classic Chiado

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 2
    More detailsClassic Chiado
  • Classic Chiado Corner

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 2
    More detailsClassic Chiado Corner
  • Prestige Chiado

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 2
    More detailsPrestige Chiado
  • Single Room

    Room amenities

    • 193 sq ft
    • City view
    • Sleeps 1
    More detailsSingle Room
  • Chiado Suite

    Room amenities

    • 624 sq ft
    • City view
    • Sleeps 2
    More detailsChiado Suite
  • Classic Chiado Twin

    Room amenities

    • 279 sq ft
    • City view
    • Sleeps 2
    More detailsClassic Chiado Twin
  • Classic Tejo

    Room amenities

    • 322 sq ft
    • City view
    • Sleeps 2
    More detailsClassic Tejo
  • Prestige Tejo

    Room amenities

    • 398 sq ft
    • City view
    • Sleeps 2
    More detailsPrestige Tejo
  • Junior Suite

    Room amenities

    • 527 sq ft
    • City view
    • Sleeps 2
    More detailsJunior Suite
  • Deluxe Junior Suite

    Room amenities

    • 527 sq ft
    • City view
    • Sleeps 2
    More detailsDeluxe Junior Suite
  • Suite Tejo

    Room amenities

    • 710 sq ft
    • River view
    • Sleeps 2
    More detailsSuite Tejo

About this area

Lisbon

In the city centre, Bairro Alto Hotel is in Lisbon's Bairro Alto neighbourhood, an area with good shopping. Mercado da Ribeira and Gulbenkian Museum are cultural highlights, and travellers looking to shop may want to visit Amoreiras Shopping Center and Vasco da Gama Shopping Centre. Check out an event or a game at Estádio da Luz, and consider making time for Lisbon Zoo, a top attraction not to be missed. Our guests appreciate the hotel's central location.

Visit our Lisbon travel guide
Map
Popular Location

What's nearby

  • Santa Justa Elevator - 6 min walk
  • Mercado da Ribeira - 7 min walk
  • Carmo Convent - 7 min walk
  • Rossio Square - 8 min walk
  • Lisbon City Hall - 9 min walk

Getting around

  • Pç. Luis Camões Stop - 1 min walk
  • Cais do Sodré Station - 6 min walk
  • Lisbon (LIS-Humberto Delgado) - 25 min drive

Restaurants

  • Terrace BA — 1 min walk

About this property

Bairro Alto Hotel

Luxury Lisbon hotel in Bairro Alto, walk to Rossio Square
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and massage/treatment rooms. All 87 soundproofed rooms feature free WiFi and 24-hour room service. Flat-screen TVs, espresso makers and free newspapers are among the other amenities available to guests.
Bairro Alto Hotel offers 87 forms of air-conditioned accommodation which are accessible via exterior corridors, and features laptop-compatible safes and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitisation guidelines of Clean & Safe (Portugal)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking: EUR 25 per day
  • Return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 32 for adults and EUR 16 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Linens

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: EUR 32 for adults and EUR 16 for children (approximately)
  • Valet parking fee: EUR 25 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
  • The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Bairro Alto Hotel and receive a full refund?
Yes, Bairro Alto Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Bairro Alto Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Bairro Alto Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Bairro Alto Hotel?
Valet parking is available for EUR 25 per day.
What time is check-in at this hotel?
Check-in is from 2:00 PM to noon. Late check-in is available during limited hours.
What time is check-out at Bairro Alto Hotel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Bairro Alto Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Bairro Alto Hotel located?
Located in Bairro Alto, this luxury hotel is within a 10-minute walk of Camoes Square, Rossio Square, and Santa Justa Elevator. Mercado da Ribeira and Carmo Convent are also within 10 minutes. Pç. Luis Camões Stop and Chiado Stop are within a 2-minute walk.

Guest reviews

Overall score and ratings for Bairro Alto Hotel

4.6
Wonderful
5 - Excellent
271
4 - Good
71
3 - Okay
18
2 - Mediocre
7
1 - Poor
1
4.8
Cleanliness
4.8
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a very good high quality hotel and we would stay there again.

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely no dislikes. Staff were exceptionally polite, friendly and helpful and this really enhanced our experience at the hotel.

Stayed 5 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff, amazing location and incredible service and rooms! Nothing less than perfect! An added benefit is fantastic restaurant and terrace with fantastic views.

Stayed 1 night in Feb 2020

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities, room comfort
Overprised small rooms.

The rooms are way to small. No place to unpack, no hangers in the toilet, no draws, two different stereos on two joining terasses, sold out on International beer. It was not a Good stay.

Stayed 3 nights in Feb 2020