Bairro Alto Hotel

Photo gallery for Bairro Alto Hotel

Primary image
Terrace/patio
View from room
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Overview of Bairro Alto Hotel

VIP Access

Bairro Alto Hotel

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
Map
Praca Luis De Camoes 2, Lisbon, Lisbon, 1200-243

Explore the area

  • Popular LocationRossio Square8 min walk
  • Popular LocationCommerce Square10 min walk
  • Popular LocationLisbon Cathedral14 min walk
  • AirportLisbon (LIS-Humberto Delgado)27 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Lisbon

Near a metro station, Bairro Alto Hotel is in Lisbon Old Town, a neighborhood in Lisbon with good shopping. Lisbon Cathedral and Castle of São Jorge are notable landmarks and Lisbon Oceanarium is a popular area attraction. Torel Garden and Fado Museum are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • Carmo Convent - 5 min walk
  • Santa Justa Elevator - 6 min walk
  • Rossio Square - 8 min walk
  • Commerce Square - 10 min walk
  • Lisbon Cathedral - 14 min walk

Getting around

  • Pç. Luis Camões Stop - 1 min walk
  • Cais do Sodré Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 27 min drive

Restaurants

  • A Brasileira - 2 min walk
  • Sandkar Nepal - 2 min walk
  • Maria Caxuxa - 3 min walk
  • Pop Cereal Café - 3 min walk
  • Restaurante BarAlto - 3 min walk

About this property

Bairro Alto Hotel

Luxury Lisbon hotel in Lisbon Old Town, walk to Rossio Square
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna, and valet parking.
Bairro Alto Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments.

The spa is open daily.

Awards and affiliations

Bairro Alto Hotel is listed in the 2020 Condé Nast Traveler Hot List.
The property is a member of the Leading Hotels of the World.

Languages spoken

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI), COVID-19 Guidelines (WHO), and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 11 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 11 and up
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (EUR 25 per day; includes in/out privileges)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 32 for adults and EUR 16 for children
  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • Terrace BA

Things to do

  • Fitness center
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms - 4

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - August 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 11 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 11 and up

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 110.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: EUR 32 for adults and EUR 16 for children (approximately)
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 2)
  • Covered valet parking fee: EUR 25 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bairro Alto
Bairro Alto Hotel
Bairro Alto Hotel Lisbon
Bairro Alto Lisbon
Bairro Alto Lisbon
Hotel Bairro Alto
Bairro Alto Hotel Hotel
Bairro Alto Hotel Lisbon
Bairro Alto Hotel Hotel Lisbon

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 313 out of 418 reviews
5 - Excellent 75%
Rating 4 - Good. 75 out of 418 reviews
4 - Good 18%
Rating 3 - Okay. 21 out of 418 reviews
3 - Okay 5%
Rating 2 - Poor. 7 out of 418 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 418 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice , our room was excellent , very clean and whoever did the soundproofing deserves kudos , could not hear anything from the street . Staff extremely friendly and helpful but service needs a little bit of work and polishing up , I am sure it will come as the enthusiasm is there
Stayed 4 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

5/5 Excellent

Stayed 6 nights in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and service at hotel. Breakfast was great. Don’t miss dinner at the restaurant. Would definitely stay here again.
Stayed 5 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Heart of the city. Lots of restaurants and bakeries close by. Even city viewing areas. Lots of up and downhill walking around the hotel. Great breakfast with excellent menu. Loved our stay there!
Stayed 4 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in great shape, excellent facilities. And nicely situated in the Bairro Alto/Chiado.
Stayed 4 nights in Oct 2021