Lobby sitting area

Reviews of Avenida Palace

5 out of 5
Avenida Palace
Rua 1 De Dezembro 123, Lisbon

Reviews

9.8

Exceptional

Rating 10 - Excellent. 872 out of 1002 reviews" "
Rating 8 - Good. 105 out of 1002 reviews" "
Rating 6 - Okay. 15 out of 1002 reviews" "
Rating 4 - Poor. 7 out of 1002 reviews" "
Rating 2 - Terrible. 3 out of 1002 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Amenities, property conditions & facilities
10/10 - beautiful hotel, lovely staff, awesome location - can’t say enough good things! Will definitely return!
Stayed 5 nights in Apr 2024
Response from PedroMCosta on Apr 8, 2024
Dear Guest,Thank you for choosing to stay with us and for taking the time to write your review. It was great to read your kind words about the Avenida Palace and its location. As we shape hospitality with our hearts, your kind words give our team a real sense of achievement. I very much look forward to your return to the Avenida Palace. Kind regards,Pedro Miguel Costa

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this beautiful hotel. Everything is just really pretty in this hotel. Breakfast is included and had everything you could possibly want. The hotel is centrally located, close to major attractions like the Rua Augusta Arch. The staff and service was just wonderful.
Stayed 3 nights in Apr 2024
Response from PedroMCosta on Apr 8, 2024
Dear Guest,I am very happy to hear your comments about your stay at the Avenida Palace. It is rewarding to know that you loved the hotel.Indeed our central location in the very heart of Lisbon is one of our trump cards. Our main one is the high standard of service we pledge to provide to each of our guests. Your recognition means a lot to all of us.I hope to have the honor of welcoming you back to the Avenida Palace, in a not too distant future.Kind regards,Pedro Miguel Costa

10/10 Excellent

Klaus, Bad Honnef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic old European luxury.
Stayed 3 nights in Apr 2024
Response from PedroMCosta on Apr 8, 2024
Dear Guest,Many thanks for taking the time to post your review of your stay at the Avenida Palace. It was a pleasure to read your words about our hotel, its décor and services. It will be a pleasure to share your comments with all our team here and I look forward to welcoming you on your next visit.Kind regards,Pedro Miguel Costa

4/10 Poor

Basudev

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff is very friendly and helpful. The location is good too. However we had been given room 526 which had leaking roof in the middle of night. That is completely unacceptable for any hotel and compared to the price paid its a disaster.
Stayed 3 nights in Mar 2024
Response from PedroMCosta on Apr 4, 2024
Dear Guest,Thank you for taking the time to post your review following your stay at the Avenida Palace. As the comfort of our guests really matters, I was deeply concerned to read that we did not meet your expectations in all the aspects, concluding that your experience didn't reflect our standards. Please accept our deepest apologies for these unexpected circumstances.On the other hand, Im happy to read that you appreciated our location and especially the service provided by our staff. I do hope to have the honor and opportunity of welcoming you back to the Avenida Palace. Sincerely Yours,Pedro Miguel Costa

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 5 nights in Mar 2024
Response from PedroMCosta on Apr 4, 2024
Dear Guest,Many thanks for staying at the Avenida Palace. We were very pleased to read your review and to know that your stay with us was great.We look forward to welcoming you back to your new Lisbon residence.Kind regards,Pedro Miguel Costa

10/10 Excellent

Luis, HIALEAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 1 night in Feb 2024
Response from PedroMCosta on Apr 18, 2024
Dear Guest,Thank you so much for staying at the Avenida Palace and thank you also for your high rating.I look forward to welcoming you back to your new Lisbon residence, the next time you are in Lisbon.Kind regards,Pedro Miguel Costa

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is old but beautifully maintained and the service was excellent.
Stayed 5 nights in Mar 2024
Response from PedroMCosta on Apr 4, 2024
Dear Guest,Thank you very much for posting your kind review here. It was a pleasure to have you as our guests at the Avenida Palace. As it is our goal to provide properly maintained facilities and as our Team pledges to provide the best personal service, we are very pleased when such efforts are recognized.I look forward to welcoming you back on your next visit to Lisbon.Kind regards,Pedro Miguel Costa

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is amazing. As soon as you arrive you feel relaxed and comfortable. An amazing breakfast with great service. The bar is old school and a great way to end the day.
Stayed 3 nights in Mar 2024
Response from PedroMCosta on Apr 4, 2024
Dear Guest,Thank you so much for staying at the Avenida Palace during your visit to Lisbon and for posting your kind review. I am delighted to know how much you enjoyed our service.We do our best every day to offer an unforgettable stay to our guests so, I was very proud to know that you felt relaxed and comfortable. I will share your kind words with the entire team.Thank you also for pointing out our breakfast buffet and our bar.It will be an honor to welcome you back to the Avenida Palace, very soon. My best regards,Pedro Miguel Costa

10/10 Excellent

MAYNARD, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! We received warm and friendly service from the moment we arrived. The room was comfortable and well maintained. The breakfast had a delicious assortment of both hot and cold foods. The location was perfect for walking to restaurants and shops and many historical sights and easy access to public transportation. Daniel and the concierge staff were helpful with great recommendations and Bruno the bartender was a passionate historian as well as an excellent mixologist! Would definitely stay here again.
Stayed 4 nights in Mar 2024
Response from PedroMCosta on Apr 3, 2024
Dear Guest,Thank you very much for choosing to stay at the Avenida Palace and for taking the time to post such a kind review.It was indeed a pleasure to know that we met, if not exceeded your expectations. Thank you also for your kind remarks about our staff, we will share it with the entire team, especially with Daniel and Bruno.It would be a great honor to welcome you back to the Avenida Palace.Kind regards,Pedro Miguel Costa

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 of my favorite 5 star hotels in Europe! beautiful old world hotel. delicious food. wonderful service, including turn down service. nightly piano music of different genres at the bar. could not have been better. can’t wait to come back!
Stayed 5 nights in Mar 2024
Response from PedroMCosta on Apr 3, 2024
Dear Guest,Thank you very much for choosing the Avenida Palace again and for taking the time to leave your kind remarks here. It was indeed a pleasure to know how much you enjoyed staying with us.The fact that you find our hotel to be one of your favorite 5 star hotels in Europe, is much appreciated and will be a great source of motivation for the entire team.We cannot wait to welcome you back, for a future stay.Kind regards,Pedro Miguel Costa

10/10 Excellent

Jaewook

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice buffet
Stayed 3 nights in Mar 2024
Response from PedroMCosta on Mar 19, 2024
Dear Guest,Thank you for choosing to stay at the Avenida Palace and for posting your feedback.I am thrilled to know how much you enjoyed experience with us. We cannot wait for the opportunity of welcoming you back, on your next visit to Lisbon.Kind regards,Pedro Miguel Costa

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic hotel with amazing staff! Everyone was so friendly and helpful. The amenities were the best we have had with thoughtful surprises each day. The daily breakfast was delicious. I highly recommend this property!
Stayed 3 nights in Mar 2024
Response from PedroMCosta on Mar 19, 2024
Dear Guest,I would like to thank you for staying at the Avenida Palace. It was very rewarding to know that you found the hotel fantastic and that you highly recommend it. Thank you also for your words about our amenities, breakfast and staff. Indeed our team pledges to provide the best personal services to each of our guests and your recognition means a lot to all.It would be an immense pleasure to welcome you again, very soon, to your new Lisbon residence.Yours sincerely,Pedro Miguel Costa

10/10 Excellent

May Gelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel near the train/ metro station and walking distance to shops, restaurants, cafes and main attractions. The room is clean, quiet and has a comfortable bed. Management and staff went above and beyond to make our stay as pleasant as possible.
Stayed 7 nights in Feb 2024
Response from PedroMCosta on Mar 12, 2024
Dear Guest,It was an honor to have you as our guests. I am thrilled to read your feedback about the Avenida Palace and to know how pleased you were with the hotel, its décor and location.Personalized service is very important to us and I am so happy to read that our staff contributed to a pleasant stay. Your kind words are much appreciated and will be a great source of motivation for the entire team.I look forward to welcoming you again, very soon, to your new Lisbon residence.Kind regards,Pedro Miguel Costa

10/10 Excellent

ERNESTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Feb 2024
Response from PedroMCosta on Mar 8, 2024
Dear Guest,It was a pleasure to read your feedback about your experience at the Avenida Palace and I thank you for that.I look forward to welcoming you back, very soon, to the Avenida Palace.Kind regards,Pedro Miguel Costa

10/10 Excellent

Vicky

Stayed 3 nights in Feb 2024

10/10 Excellent

sandeep

Travelled with family
They go out of way to make life comfortable Had a birthday cake and champagne and chocolate for my wife birthday Very good room Very good service Beyond excellent
Stayed 4 nights in Feb 2024
Response from PedroMCosta on Mar 7, 2024
Dear Guest,Thank you so much for your kind review. We are always very thankful to have our guests leaving us their feedback.It was a pleasure to welcome you and your wife on such a special occasion. We do try our utmost every day to satisfy and even exceed our guests’ expectations and your recognition means a lot to all of us.We look forward to welcoming you again, very soon, to your new Lisbon residence.Kind regards,Pedro Miguel Costa

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent Hotel
Stayed 4 nights in Dec 2023
Response from PedroMCosta on Mar 7, 2024
Dear Guest,I am delighted that you chose to stay at the Avenida Palace and, on behalf of the entire team, I would like to thank you for your kind feedback. I look forward to welcoming you back, very soon, to your new Lisbon residence.Yours sincerely,Pedro Miguel Costa

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel to stay at well located next to the train station and tram stops, you can easily walk down in to Lisbon. The staff are incredibly friendly and very happy to help, the rooms are lovely and clean with nice toiletries and the breakfast had a great selection.
Response from PedroMCosta on Mar 7, 2024
Dear Guest,It was a pleasure to read your feedback about your experience at the Avenida Palace.Thank you for your review and for your kind words about the hotel, its location and also about our breakfast buffet.I am truly glad that you found our staff incredibly friendly. Indeed our team pledges to provide the best personal services to each of our guests and your recognition means a lot to all.It would be an honor to welcome you again, very soon, at the Avenida Palace.Kind regards,Pedro Miguel Costa

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palace was gorgeous and the staff was superb.
Stayed 1 night in Feb 2024
Response from PedroMCosta on Feb 27, 2024
Dear Guest,Thank you so much for your review.I'm so glad you chose the Avenida Palace for your stay in Lisbon. Your kind feedback about the hotel and especially about our staff is much appreciated and I thank you for it.I very much look forward to welcoming you back to the Avenida Palace, in a very near future.Kind regards,Pedro Miguel Costa

10/10 Excellent

MIHO

Liked: Cleanliness, staff & service, property conditions & facilities
5 star hotel with old time charm and excellent service. We had a great stay. Breakfast with fabulous quality served beautiful dining room.
Stayed 6 nights in Feb 2024
Response from PedroMCosta on Feb 27, 2024
Dear Guest,Many thanks for staying at the Avenida Palace. We were very pleased to know that your stay here was great.Your feedback about the hotel, our breakfast buffet and our service is much appreciated. We look forward to welcoming you back to your new Lisbon residence.Kind regards,Pedro Miguel Costa

10/10 Excellent

Vivian Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Christian, Athens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and the stuff was really amazing! Cosy and beautiful rooms! A very pleasant and comfortable staying!
Stayed 2 nights in Feb 2024
Response from PedroMCosta on Feb 19, 2024
Dear Guest,Thank you for your review and for choosing to stay at the Avenida Palace. I am happy to know that your stay with us was very pleasant and comfortable.I was also delighted to read that you enjoyed our breakfast buffet and that you found our staff really amazing. I will pass on your kind words to the entire team.It will be an immense pleasure to welcome you back to the Avenida Palace, on your next visit to Lisbon.Yours sincerely,Pedro Miguel Costa

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

rohit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out - a most pleasant experience. The staff, the breakfast buffet, the turn down service was top notch. Looking forward to visiting again.
Stayed 2 nights in Feb 2024
Response from PedroMCosta on Feb 14, 2024
Dear Guest,Thank you very much for staying at the Avenida Palace and for having taken the time to post your review. Our clients' feedback is very important to us and so, we are pleased to know that you had a pleasant experience with us.Thank you also for pointing out our breakfast buffet and especially our staff and the service they provide.It will be a great honor to welcome you again as our guest, on your next visit to Lisbon.Yours sincerely,Pedro Miguel Costa

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
This is the luxury hotel in the best location. Next door is the train station, steps to metro. Really love it
Stayed 4 nights in Feb 2024
Response from PedroMCosta on Feb 14, 2024
Dear Guest,Thank you so much for staying at the Avenida Palace.I am thrilled to know how much you enjoyed our location. Thank you also for your rating.I cannot wait for the opportunity of welcoming you back, on your next visit to Lisbon.Kind regards,Pedro Miguel Costa

8/10 Good

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 5 nights in Jan 2024
Response from PedroMCosta on Feb 5, 2024
Dear Guest,Thank you so much for staying at the Avenida Palace.I am thrilled to know how much you enjoyed your experience here. I cannot wait for the opportunity of welcoming you back, on your next visit to Lisbon.Kind regards,Pedro Miguel Costa

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
And the most beautiful hotel staff and lobby. They left a cool gift in our room every day. The music was awesome and the food was good! We can’t wait to return.
Stayed 2 nights in Dec 2023
Response from PedroMCosta on Feb 1, 2024
Dear Guest,Thank you so much for staying at the Avenida Palace.I am thrilled to know how much you enjoyed the hotel. It was so pleasing to learn that you enjoyed our small gifts and that you had the chance to attend our music recitals.I cannot wait for the opportunity of welcoming you back, when you return to Lisbon.Kind regards,Pedro Miguel Costa

10/10 Excellent

David

Travelled with partner
Liked: Amenities
Old historical hotel with modern rooms .perfect for us
Stayed 3 nights in Jan 2024
Response from PedroMCosta on Jan 30, 2024
Dear Guest, Thank you for booking the Avenida Palace for your stay in Lisbon and thank you for your review. I'm thrilled to hear that you found the hotel perfect for you.We look forward to welcoming you back to your new Lisbon residence, next time. Kind regards, Pedro Miguel Costa

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the old historic part of Lisbon. Lots of walking through the quaint streets for restaurants and shopping. The hotel was beautiful and the staff were extremely courteous and provided little extras to make our stay memorable. Breakfast was delicious. Would definitely return.
Stayed 3 nights in Jan 2024
Response from PedroMCosta on Jan 24, 2024
Dear Guest,Thank you so much for your kind review.It was delightful to read your comments about your experience at the Avenida Palace.I am glad you enjoyed the hotel, its location and décor.Your feedback about our breakfast bufffet is much appreciated and I thank you for it.To hear that our staff and the service they provide made your stay with us a memorable one, is truly rewarding. It will be a pleasure to share your comments with them. I very much look forward to welcoming you back to the Avenida Palace, for a future stay.Kind regards,Pedro Miguel Costa

2/10 Terrible

paul

Stayed 3 nights in Jan 2024

8/10 Good

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant hotel and excellent staff
Stayed 2 nights in Jan 2024
Response from PedroMCosta on Jan 11, 2024
Dear Guest,Thank you so much for your lovely comments about your stay at the Avenida Palace. As our team constantly strives to achieve a high level of quality, I was thrilled to read your feedback about our staff. I wish to thank you for your recognition, on behalf of the entire team.I do hope that the Avenida Palace will welcome you back, for a future stay.Kind regards,Pedro Miguel Costa

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A1 Hotel
Absolutely beautiful hotel. The service was impeccable. the hotel lobby and bar felt truly 5 star. Every night we had port, dessert or cocktails served by Bruno before heading to bed. We loved him! The buffet breakfast was luxurious and delicious with everything you could possibly want including champagne. The location of the hotel was perfection with a beautiful plaza across the street including delicious restaurants. The bed was pure comfort with great air conditioning. Everything was A1 perfect, I've already recommended it to a friend that is going to Lisbon in June!
Stayed 3 nights in Jan 2024
Response from PedroMCosta on Jan 11, 2024
Dear Guest,It was a pleasure to have you as our guest at the Avenida Palace. Thank you for posting your review here and for recommending the hotel to your friends.Our team constantly strives to achieve a high level of quality and I am thrilled to know how much you enjoyed your stay with us.Your kind words about our service is also much appreciated and will be a great source of motivation for the entire team. I will pass on your comments to all, especially to Bruno. Thank you also for pointing out our location, bar and breakfast buffet.I look forward to welcoming you again, very soon, to the Avenida Palace.Kind regards,Pedro Miguel Costa

10/10 Excellent

Bryan D.

Stayed 6 nights in Dec 2023

10/10 Excellent

Devanjan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Minnah

Stayed 3 nights in Dec 2023

6/10 Okay

Michelle

Stayed 3 nights in Nov 2023

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely gorgeous! The staff was very helpful and friendly. Buffet breakfast was delicious and plentiful. Enjoyed piano music in the Palace Lounge. Great location.
Stayed 1 night in Dec 2023
Response from PedroMCosta on Dec 15, 2023
Dear Guest,Thank you very much for choosing to stay at the Avenida Palace and for taking the time to leave your kind remarks. As it is our goal to provide properly maintained facilities and as our Team pledges to provide the best personal services, we are very pleased when such efforts are recognized.I am glad you also glad you enjoyed our breakfast buffet and also our piano recitals. I do hope to have the honor and opportunity of welcoming you back to the Avenida Palace.Kind regards,Pedro Miguel Costa

6/10 Okay

Helen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel’
Stayed 1 night in Dec 2023
Response from PedroMCosta on Dec 6, 2023
Dear Guest,Thank you so much for staying at the Avenida Palace.We are thrilled to read your wonderful review. Thank you also for your rating.We look forward to welcoming you back to the Avenida Palace, for a future stay.Kind regards,Pedro Miguel Costa

10/10 Excellent

Maritza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The place is magnificent, the staff super helpful, friendly and accommodating. Registration was quick, concierge helped with the navigation of the city, breakfast and staff in breakfast room ( shout for making me feel so special) were fabulous. The room was immaculate and was kept that during our stay. Looooobed this place.
Stayed 6 nights in Nov 2023
Response from PedroMCosta on Dec 6, 2023
Dear Guest,Thank you so much for staying at the Avenida Palace. It was a pleasure to know how much you enjoyed your stay with us.I am truly glad that you found our staff helpful, friendly and accommodating. Indeed our team pledges to provide the best personal services to each of our guests and your recognition means a lot to all.I cannot wait for the opportunity of welcoming you back, on your next visit to Lisbon.Kind regards,Pedro Miguel Costa

10/10 Excellent

chi ping

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, love the breakfast room.
Stayed 4 nights in Nov 2023
Response from PedroMCosta on Nov 28, 2023
Dear Guest,We wish to thank you for choosing the Avenida Palace for your stay in Lisbon. It was a pleasure to read your review of your experience with us. I will share your words with the entire team.We look forward to welcoming you back to the Avenida Palace, for a future stay.Kind regards,Pedro Miguel Costa

8/10 Good

Jolyon David

Liked: Amenities
Great location.
Stayed 3 nights in Nov 2023
Response from PedroMCosta on Nov 24, 2023
Dear Guest,Many thanks for choosing to stay with us and for writing your review.I am truly glad that you have enjoyed our location and also our amenities.It would an honor to welcome you back, when you return to Lisbon.Kind regards,Pedro Miguel Costa

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast buffet
Stayed 2 nights in Nov 2023
Response from PedroMCosta on Nov 21, 2023
Dear Guest, Many thanks for your kind review. It was a pleasure to have you as our Guests at the Avenida Palace.Thank you also for pointing out our breakfast buffet which you found amazing. We look forward to welcoming you back again, very soon, to your new Lisbon home.Yours sincerely, Pedro Miguel Costa

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time to Lisbon
Elegant, stylish hotel. Breakfast buffet has a large selection. Everyone was very accommodating and friendly.
Stayed 2 nights in Nov 2023
Response from PedroMCosta on Nov 21, 2023
Dear Guest,Thank you for choosing to stay at the Avenida Palace, on your first time to Lisbon. It was a pleasure to know that you appreciated the hotel and enjoyed our breakfast buffet.I must also thank you for your kind words about our team. Your wonderful feedback was passed on to all.Please do come and visit us again soon. Kind regards,Pedro Miguel Costa

10/10 Excellent

Judene

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful staff and hotel
Stayed 1 night in Nov 2023
Response from PedroMCosta on Nov 21, 2023
Dear Guest,Thank you for taking the time to write your review. It was a pleasure to read your words about your experience at the Avenida Palace. Thank you also for pointing out our breakfast buffet and especially our staff. The whole team will feel very proud. We all look forward to welcoming you back, very soon.Kind regards,Pedro Miguel Costa

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Like an old palace
Big rooms. Friendly helpful staff. Very clean rooms. Nice breakfast.
Stayed 1 night in Nov 2023
Response from PedroMCosta on Nov 21, 2023
Dear Guest,I am very happy to read your review of your stay at the Avenida Palace. It is rewarding to know that you appreciated the hotel.Thank you so much for your words on our rooms and on our breakfast buffet. I will certainly share your feedback with the staff, who you found friendly and helpful. They will be very pleased to know it. We look forward to welcoming you back, the next time you are in Lisbon.Kind regards,Pedro Miguel Costa