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Altis Grand Hotel

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Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes
Indoor pool
Indoor pool
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Altis Grand Hotel

Altis Grand Hotel

5.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Rua Castilho, 11, Lisbon, 1269-072

Explore the area

  • Popular LocationBotanical Garden3 min walk
  • Popular LocationMarquis of Pombal Square8 min walk
  • Popular LocationRossio Square15 min walk
  • AirportLisbon (LIS-Humberto Delgado)20 min drive

Room options

About this area

Lisbon

Altis Grand Hotel is located in Lisbon City Center, a neighborhood in Lisbon, and is in the entertainment district and near the airport. The area's natural beauty can be seen at Botanical Garden and Eduardo VII Park, while Cinemateca Portuguesa Museum and Medeiros e Almeida Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Campo Pequeno Bullring or Jose Alvalade Stadium. Guests love the hotel's central location.
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Map

What's nearby

  • Cinemateca Portuguesa Museum - 1 min walk
  • Medeiros e Almeida Museum - 2 min walk
  • Botanical Garden - 3 min walk
  • Marquis of Pombal Square - 8 min walk
  • Rossio Square - 15 min walk

Getting around

  • Rato Station - 6 min walk
  • Rossio Station - 14 min walk
  • Humberto Delgado Airport (LIS) - 20 min drive

Restaurants

  • A Padaria Portuguesa - 2 min walk
  • V Rooftop Bar - 3 min walk
  • Os Tibetanos - 2 min walk
  • Guilty by Olivier - 2 min walk
  • Koppu Ramen Izakaya - 2 min walk

About this property

Altis Grand Hotel

5-star luxury hotel located in Lisbon City Center
Located close to Cinemateca Portuguesa Museum and Medeiros e Almeida Museum, Altis Grand Hotel provides a rooftop terrace, a hair salon, and dry cleaning/laundry services. Treat yourself to aromatherapy, a facial, or a manicure/pedicure at GSpa, the onsite spa. Enjoy a meal at the two onsite restaurants. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and coffee/tea in the lobby
  • A TV in the lobby, massage treatment rooms, and wedding services
  • Smoke-free premises, meeting rooms, and a 24-hour front desk
  • Guest reviews say great things about the central location
Room features
All 300 rooms offer comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 17 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Garden Roof Bar
  • Grill Dom Fernando
  • Rendez Vous Bistro
  • Rio de Janeiro

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Slippers
  • Towels

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The listed bar facility closure notice applies to the Garden Rooftop Bar only.

Renovations and closures

The following facilities or services will be unavailable from November 1 2022 to May 31 2023 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.
Children under 16 years old are allowed in the spa's indoor pool from 10 AM until 4 PM and must be accompanied by an adult.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Altis Grand
Altis Grand Hotel
Altis Grand Hotel Lisbon
Altis Grand Lisbon
Altis Hotel
Grand Altis
Hotel Altis
Hotel Altis Grand
Altis Grand Hotel Hotel
Altis Grand Hotel Lisbon
Altis Grand Hotel Hotel Lisbon

Frequently asked questions

Does Altis Grand Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Altis Grand Hotel?

As of Mar 29, 2023, prices found for a 1-night stay for 2 adults at Altis Grand Hotel on Apr 22, 2023 start from CA $233.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Altis Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Altis Grand Hotel?

Self parking is available for EUR 17 per day. Limited spots are available.

What time is check-in at Altis Grand Hotel?

Check-in is from 3:00 PM - midnight.

What time is check-out at Altis Grand Hotel?

Check-out is at noon.

Where is Altis Grand Hotel located?

Located in Lisbon City Center, this luxury hotel is steps from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum. Botanical Garden and National Museum of Natural History are also within 10 minutes. Rato Station is 6 minutes by foot and R. Escola Politécnica Stop is 6 minutes.

Can I cancel my reservation for free at Altis Grand Hotel and receive a full refund?

Yes, Altis Grand Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Altis Grand Hotel cancellation policy on our site for more details about any exclusions or requirements.

Altis Grand Hotel Reviews

Altis Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 896 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 309 out of 896 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 92 out of 896 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 30 out of 896 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 12 out of 896 reviews" "
" "2 - Terrible 1%

8.8/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Project

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a perfect hotel to visit lisbon
Stayed 2 nights in Mar 2023

8/10 Good

Michel

Liked: Staff & service, property conditions & facilities
Located in a great area
Stayed 3 nights in Mar 2023

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, friendly staff.
Stayed 2 nights in Mar 2023

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, very friendly staff. Very comfortable beds, very clean room and bathroom. Breakfast was included for our reservation . Dining room was very spacious, beautiful, food was absolutely delicious and staff extremely friendly and polite.
Stayed 9 nights in Mar 2023

6/10 Okay

Hilary

Travelled with partner
Liked: Cleanliness
Positives - good location, quiet. Very clean. Doormen were a credit to the hotel. Negatives - our room wasn’t ready, followed by the embarrassment of being shown to an already occupied room. We were upgraded to the premium floor as an apology, however, we were quickly informed it was room only (eg free water and coffee) and we weren’t eligible to access any benefits that came with the 11th floor, which was pointless and insulting. This is much more of a business hotel, lacking atmosphere in the restaurant and bar area. In a 5 day period the spa were unable to find me one slot for a massage as they’d not got enough staff. Housekeeping were inconsistent, pillow cases left on the chair, the bin was sitting in the bidet, one dressing gown was removed and not replaced.
Stayed 5 nights in Feb 2023

10/10 Excellent

Oleksandr

Stayed 4 nights in Feb 2023

8/10 Good

Cherie, Sarnia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful. Enjoyed our stay.
Stayed 4 nights in Feb 2023

4/10 Poor

Audrey

Liked: Cleanliness
Disliked: Staff & service
The location of the hotel is on a steep hill with a cross street with no stop sign and is a dangerous intersection. The service at the buffet was not good and service not good. I had a weird sounds coming from my frig in room. Overall not the best experience but not the worst either.
Stayed 3 nights in Jan 2023

10/10 Excellent

Jorge, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and good service

10/10 Excellent

Joseph, Brantford