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9Hotel Mercy

Photo gallery for 9Hotel Mercy

Primary image
Suite (Mercy) | Premium bedding, minibar, in-room safe, soundproofing
Suite (Mercy) | View from room
Club Double Room | Premium bedding, minibar, in-room safe, soundproofing
Club Double Room | Premium bedding, minibar, in-room safe, soundproofing

Overview of 9Hotel Mercy

9Hotel Mercy

4.0 star property

4.4/5 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar
  • Laundry
Map
Rua da Misericordia, 76, Lisbon, 1200-273

Explore the area

  • Popular LocationRossio Square6 min walk
  • Popular LocationCommerce Square11 min walk
  • Popular LocationLisbon Cathedral14 min walk
  • AirportLisbon (LIS-Humberto Delgado)25 min drive

Room options

About this area

Lisbon

9Hotel Mercy is located in Lisbon Old Town, a neighborhood in Lisbon, and is near a metro station and near the boardwalk. Mercado da Ribeira and Amoreiras Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Miradouro de São Pedro de Alcântara and Principe Real Square. Looking to enjoy an event or a game while in town? See what's happening at Campo Pequeno Bullring or Jose Alvalade Stadium. Guests appreciate the hotel's central location.
Visit our Lisbon travel guideOpens in a new window
Map

What's nearby

  • Carmo Convent - 3 min walk
  • Rossio Square - 6 min walk
  • Santa Justa Elevator - 7 min walk
  • Commerce Square - 11 min walk
  • Lisbon Cathedral - 14 min walk

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 25 min drive

Restaurants

  • Aqui há Peixe - 2 min walk
  • Royale Cafe - 2 min walk
  • Garrafeira Alfaia - 2 min walk
  • A Tasca Do Chico - 2 min walk
  • Restaurante BarAlto - 2 min walk

About this property

9Hotel Mercy

4-star boutique hotel in the heart of Lisbon Old Town
Near Rossio Square, 9Hotel Mercy provides a roundtrip airport shuttle, a terrace, and a library. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), tour/ticket assistance, and a front desk safe
  • A 24-hour front desk, luggage storage, and coffee/tea in the lobby
  • Multilingual staff, concierge services, and smoke-free premises
  • Guest reviews speak highly of the breakfast, helpful staff, and walkable location
Room features
All guestrooms at 9Hotel Mercy feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Daily housekeeping and phones

Languages

English, French, Polish, Portuguese, Russian, Spanish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 15 for adults and EUR 7.5 for children
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Le 9 Bar
  • Rooftop bar

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Free newspapers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 15 for adults and EUR 7.5 for children (approximately)
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 40 (one-way), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon

Frequently asked questions

Is 9Hotel Mercy pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at 9Hotel Mercy?

As of Sept 29, 2022, prices found for a 1-night stay for 2 adults at 9Hotel Mercy on Oct 16, 2022 start from CA $255.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at 9Hotel Mercy?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at 9Hotel Mercy?

Check-out is at noon.

Does 9Hotel Mercy provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is 9Hotel Mercy located?

Located in Lisbon Old Town, this boutique hotel is within a 10-minute walk of Fado in Chiado and Rossio Square. Camoes Square and Carmo Convent are also within 5 minutes. Largo Trindade Coelho Stop and Praça Luís de Camões Stop are within a 2-minute walk.

Can I cancel my reservation for free at 9Hotel Mercy and receive a full refund?

Yes, 9Hotel Mercy offers free cancellation on select room rates, because flexibility matters! Please refer to 9Hotel Mercy cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 538 out of 982 reviews
5 - Excellent 55%
Rating 4 - Good. 356 out of 982 reviews
4 - Good 36%
Rating 3 - Okay. 58 out of 982 reviews
3 - Okay 6%
Rating 2 - Poor. 19 out of 982 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 982 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

5/5 Excellent

Cameron
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2022

5/5 Excellent

Kyjuan
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel, is a great location for shopping, dining , sightseeing and nightlife.
Stayed 3 nights in Sep 2022

1/5 Terrible

Elizabeth
Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our first room had a broken shower, so we moved rooms halfway through our stay. The room we moved to had a broken AC and no hot water, but the front desk was not able to help us fix either of these issues. Great location, but overall very dissapointed with the lack of service.
Stayed 4 nights in Aug 2022

3/5 Okay

Wole
Liked: Cleanliness, staff & service
Disliked: Amenities
My room didn't look like the pictures - it was shaped in an odd way with a thin hallway separating the bed and the bathroom. It felt cramped and was only manageable because I was staying by myself. The quality of the materials didn't feel very good and I got the impression it was an old building that they gave a fresh coat to bring it up to par. On a positive note, the quality of the towels was very good. And the bed was comfortable, as well.
Stayed 3 nights in Aug 2022

4/5 Good

Anuj
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and close by walk to most things
Stayed 3 nights in Aug 2022

5/5 Excellent

nelson, new york
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
superb location, central to everything. the last floor suites were amazing with a private, furnished terrace that looked out towards Alfama and the Tejo River. The Mexican restaurant Carnal on the first floor was perfect for late evenings cravings after running up and down those Lisboa hills.
Stayed 2 nights in Jul 2022

5/5 Excellent

MICHAEL
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY FREINDLY & HELPFUL FRONT DESK STAFF. COFFE & WATER IN THE LOBBY OUTRAGEOUSLY EXPENSIVE. WATER 3 EURO. COFFE - 3.5 EURO. HOTEL ACROSS WE STAYED WATER WAS 80 CENTS
Stayed 6 nights in Jul 2022

5/5 Excellent

Brandy
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the perfect location!
Stayed 1 night in Jun 2022

5/5 Excellent

Jacov
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , friendly staff, good breakfast
Stayed 2 nights in Jun 2022

3/5 Okay

Abdul
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2022