9Hotel Mercy is located in Lisbon Old Town, a neighborhood in Lisbon, and is near a metro station and near the boardwalk. Mercado da Ribeira and Avenida da Liberdade are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Principe Real Square and Botanical Garden. Looking to enjoy an event or a game while in town? See what's happening at Campo Pequeno Bullring or Jose Alvalade Stadium. Guests appreciate the hotel's central location.
At 9Hotel Mercy, you can look forward to a roundtrip airport shuttle, a terrace, and a library. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
Buffet breakfast (surcharge), meeting rooms, and smoke-free premises
A front-desk safe, concierge services, and luggage storage
Coffee/tea in the lobby, free newspapers, and tour/ticket assistance
Guest reviews speak highly of the breakfast, helpful staff, and walkable location
Room features
All 47 rooms feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with rainfall showers and free toiletries
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Food and drink
Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 15 for adults and EUR 7.5 for children
1 bar
Coffee/tea in common area(s)
Room service available
Restaurants on site
Le 9 Bar
Rooftop bar
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Business center
Meeting rooms
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: EUR 40 (one-way), (up to 17 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon
Frequently asked questions
Is 9Hotel Mercy pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at 9Hotel Mercy?
As of Mar 22, 2023, prices found for a 1-night stay for 2 adults at 9Hotel Mercy on Mar 26, 2023 start from CA $230.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at 9Hotel Mercy?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at 9Hotel Mercy?
Check-out is at noon.
Does 9Hotel Mercy provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.
Where is 9Hotel Mercy located?
Located in Lisbon Old Town, this boutique hotel is within a 10-minute walk of Fado in Chiado and Rossio Square. Commerce Square and Castle of São Jorge are also within 2 mi (3 km). Largo Trindade Coelho Stop and Praça Luís de Camões Stop are within a 2-minute walk.
Can I cancel my reservation for free at 9Hotel Mercy and receive a full refund?
Yes, 9Hotel Mercy offers free cancellation on select room rates, because flexibility matters! Please refer to 9Hotel Mercy cancellation policy on our site for more details about any exclusions or requirements.
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
The hotel is in a great location, is very comfortable and at an affordable price. We will certainly look to return.
Mark
Stayed 4 nights in Mar 2023
4/10 Poor
Helen
Travelled with partner
Mar 7, 2023
While the location is very good, the room itself was dark and dingy. The hallways reek of smoke and dampness. The black paint and dim lighting are downright scary. The room also is small . The bathroom is very dark and the many mirrors and black paint make it seem unsanitary. Would look elsewhere for our next visit. Front desk staff were not the friendliest.
Pros: Great location. Very decent hotel for the price point. Rooms are nice. Nice shower.
Cons: Lighting is terrible in the bathroom but in general it’s very bad when trying to get ready in the mirrors.
Hearing/AC unit was making noise constantly.
Pillows were really hard and couldn’t use them.
Having said that, it’s still a good choice since most of the cons could probably be managed and not upset some people.
What a gem! Our stay was super great! Beautiful room, modern shower, comfortable beds. Stuff is absolutely wonderful!! Love it love it love it! Thank you!
We had an excellent experience in Lisbon at 9 Mercy. The hotel was modern, the rooms were functional, modern and clean. We were in the main street and the silence was amazing inside. Definitely recommend the stay and wonderful location.