"We had the misfortune to stay at this facility during graduation/middle school DC trip season and the hotel was at capacity. Staff told us that many rooms had more guests staying in them than were registered/paid for, and that took a toll on the availability of clean towels, boxes of tissues, breakfast food, etc. The staff coped as well as they could and I appreciate their efforts and don't blame them for shortcomings. The only negative thing I would say is that, unless this is the first time...