Title: Villa Neri Resort & Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Villa Neri Resort & Spa Beaux Arts hotel with a full-service spa and free breakfast ![Couples treatment rooms, sauna, hot tub, steam room, Turkish bath](https://images.trvl-media.com/lodging/5000000/4310000/4306500/4306442/bd2108e6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, down comforters, memory foam beds, minibar](https://images.trvl-media.com/lodging/5000000/4310000/4306500/4306442/de68aca9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down comforters, memory foam beds, minibar](https://images.trvl-media.com/lodging/5000000/4310000/4306500/4306442/8fd1610f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Winery](https://images.trvl-media.com/lodging/5000000/4310000/4306500/4306442/5514326e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail](https://images.trvl-media.com/lodging/5000000/4310000/4306500/4306442/08a0624c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Villa Neri Resort & Spa, next to a golf course, offers a peaceful retreat. Guests can cycle around or relax with Ayurvedic treatments and aromatherapy at Petra Spa. The on-site restaurant, Le Dodici Fontane, serves Italian cuisine with outdoor dining options that guests love. VIP Access 9.0 Wonderful ## Popular amenities - Hot tub - Pet-friendly - Breakfast included - Pool - Bar - Spa VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=4306442&PinnedHotelID=4306442&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=4306442&PinnedHotelID=4306442&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=4306442&PinnedHotelID=4306442&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=4306442&PinnedHotelID=4306442&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4306442&PinnedHotelID=4306442&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4306442&PinnedHotelID=4306442&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=4306442&PinnedHotelID=4306442&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=4306442&PinnedHotelID=4306442&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ![Premium bedding, down comforters, memory foam beds, minibar](https://images.trvl-media.com/lodging/5000000/4310000/4306500/4306442/ccea39ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room, 1 Bedroom, Accessible 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Air conditioning Free cribs/infant beds HDTV Pillow menu Separate bedroom Down duvet - 291 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed OR 2 Twin Beds ![Superior Room](https://images.trvl-media.com/lodging/5000000/4310000/4306500/4306442/b1033faa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Soundproofed Individually furnished Air conditioning Free cribs/infant beds HDTV Pillow menu Blackout drapes/curtains Memory foam bed - 323 sq ft - Mountain view - Sleeps 3 - 1 Queen Bed OR 2 Twin Beds ![Deluxe Room](https://images.trvl-media.com/lodging/5000000/4310000/4306500/4306442/f71ad5f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Soundproofed Individually furnished Air conditioning Free cribs/infant beds HDTV Pillow menu Blackout drapes/curtains Memory foam bed - 344 sq ft - Sea view - Sleeps 3 - 1 Queen Bed OR 1 Twin Bed and 1 Double Bed ![Premium bedding, down comforters, memory foam beds, minibar](https://images.trvl-media.com/lodging/5000000/4310000/4306500/4306442/de68aca9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Soundproofed Individually furnished Fireplace Air conditioning Free cribs/infant beds HDTV Pillow menu Blackout drapes/curtains - 732 sq ft - Mountain view - Sleeps 4 - 1 Queen Bed OR 2 Twin Beds ![Junior Suite](https://images.trvl-media.com/lodging/5000000/4310000/4306500/4306442/efa38c5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Individually furnished Air conditioning Free cribs/infant beds HDTV Pillow menu Separate bedroom Down duvet - 398 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ![Suite](https://images.trvl-media.com/lodging/5000000/4310000/4306500/4306442/41901013.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Furnished balcony Soundproofed Individually furnished Private pool Air conditioning Free cribs/infant beds HDTV Pillow menu - 915 sq ft - 2 bedrooms - Sleeps 5 - 1 Double Bed ![Family Suite](https://images.trvl-media.com/lodging/5000000/4310000/4306500/4306442/087da134.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Soundproofed Individually furnished Air conditioning Free cribs/infant beds HDTV Pillow menu Blackout drapes/curtains Memory foam bed - 754 sq ft - Mountain view - Sleeps 5 - 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed ![Premium bedding, down comforters, memory foam beds, minibar](https://images.trvl-media.com/lodging/5000000/4310000/4306500/4306442/58445147.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Bedroom ### Highlights Soundproofed Individually furnished Air conditioning Free cribs/infant beds HDTV Pillow menu Blackout drapes/curtains Memory foam bed - Sea view - Sleeps 4 - 1 Queen Bed OR 2 Twin Beds and 1 Double Bed ![Family Junior Suite](https://images.trvl-media.com/lodging/5000000/4310000/4306500/4306442/b661f648.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Junior Suite ### Highlights Soundproofed Individually furnished Air conditioning Free cribs/infant beds HDTV Pillow menu Separate bedroom Down duvet - 1 bedroom - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Signature Studio Suite](https://images.trvl-media.com/lodging/5000000/4310000/4306500/4306442/bd0aeabe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Studio Suite ### Highlights Deck/patio Soundproofed Individually furnished Private plunge pool Private outdoor hot tub Air conditioning Free cribs/infant beds HDTV - Mountain view - Sleeps 3 - 1 King Bed ![Premium bedding, down comforters, memory foam beds, minibar](https://images.trvl-media.com/lodging/5000000/4310000/4306500/4306442/8b0a7159.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Terrace ### Highlights Soundproofed Individually furnished Air conditioning HDTV Pillow menu Blackout drapes/curtains Memory foam bed Separate bedroom - 452 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLinguaglossa-Hotels-Villa-Neri-Resort-Spa.h4306442.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLinguaglossa-Hotels-Villa-Neri-Resort-Spa.h4306442.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.82393%2C15.12237&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NW3VTkrwXgwJFDpYrxOEZUS1XCE=) Contrada Arrigo, Linguaglossa, CT, 95015 #### What's nearby - Gambino Vini - 9 min drive - 4.5 km - Piano Provenzana - 21 min drive - 17.9 km - Taormina Cable Car - 27 min drive - 24.6 km - Giardini Naxos Beach - 27 min drive - 22.3 km - Isola Bella - 32 min drive - 25.3 km #### Getting around - Alcantara Station - 21 min drive - Fontanarossa Airport (CTA) - 63 min drive #### Restaurants - ‪Caffè Calì - ‬9 min drive - ‪Bar Nica Nuci - ‬7 min drive - ‪Bar Turè - ‬5 min drive - ‪Linguaglossa - ‬6 min drive - ‪Osteria Vinetna - ‬5 min drive ## About this property ### Villa Neri Resort & Spa Luxury hotel near Mount Etna At Villa Neri Resort & Spa, you can look forward to a free breakfast buffet, an adjacent golf course, and a poolside bar. Active travelers can enjoy cycling at this hotel. Treat yourself to a facial, a body wrap, or Ayurvedic treatments at Petra Spa, the onsite spa. The on-site Italian cuisine restaurant, Le Dodici Fontane, offers breakfast, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool along with sun loungers - Free self parking - Bike rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge) - Concierge services, an elevator, and wedding services Room features All guestrooms are individually furnished, and include comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning. Other amenities include: - Memory foam beds and down comforters - Bathrooms with rainfall showers and designer toiletries - 32-inch HDTVs with premium channels - Childcare services and daily housekeeping ### Awards and affiliations The property is a member of the Small Luxury Hotels of the World. ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1210000/1209300/1209222/e66117dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Castello San Marco Charming Hotel & Spa Calatabiano - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 149 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=1209222&PinnedHotelID=1209222&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/18000000/17530000/17529200/17529169/e532d594.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Donna Carmela Riposto - Pool - Spa - Pet-friendly - Parking included 9.8 Exceptional 77 reviews CA $282 CA $320 total includes taxes & fees Nov 27 - 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Pool - Pet-friendly - Kids pool - Free WiFi 9.6 Exceptional 758 reviews CA $528 CA $594 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=2499098&PinnedHotelID=2499098&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Le Dodici Fontane ### Things to do - Bicycle rentals - Full-service spa - Hot tub - Library - Sauna - Seasonal outdoor pool - Steam room - TV in common areas ### Family friendly - In-room babysitting (surcharge) - Laundry facilities - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Meeting room ### Outdoors - Garden - In a regional park - In the mountains - Pool loungers - Terrace ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Detox wraps - Facials - Hot tub - Hydrotherapy - In-room massages - Manicures/pedicures - Mud bath - Prenatal massages - Reflexology - Sauna - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Bathroom emergency pull cord - Elevator - Grab bar near toilet - Hardwood flooring in room - Low-height counter and sink - Raised toilet seat - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 1 building - 2 floors - Banquet hall - Beaux Arts architecture - Built in 2011 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Memory foam mattress - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Bidet - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch flat-screen TV with premium satellite channels - Pay movies ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Individual furnishings - Laptop-compatible safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees 1 total pets Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 50.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 280 per vehicle (roundtrip, maximum occupancy 8) - Rollaway bed fee: EUR 50.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number IT087021A1887DF6ZR ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 16 years old are not allowed in the spa ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Villa Neri Villa Neri Linguaglossa Villa Neri Resort Villa Neri Resort Linguaglossa Villa Neri Resort & Spa Linguaglossa, Sicily, Italy Villa Neri Resort Spa Villa Neri Resort & Spa Hotel Villa Neri Resort & Spa Linguaglossa Villa Neri Resort & Spa Hotel Linguaglossa ## Frequently asked questions ### Does Villa Neri Resort & Spa have a pool? > Yes, this property has a seasonal outdoor pool. ### Is Villa Neri Resort & Spa pet-friendly? > Yes, this property allows pets (limit 1 total). Some restrictions may apply, so please contact the property for more details. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Villa Neri Resort & Spa? > Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Villa Neri Resort & Spa? > Check-out is at 11 AM. ### Does Villa Neri Resort & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 280 per vehicle applies. ### Where is Villa Neri Resort & Spa located? > Situated in a regional park, this luxury hotel is 0.9 mi (1.5 km) from Mount Etna and within 3 mi (5 km) of Vivera Winery and San Francesco of Paola Church. Gambino Vini is 2.7 mi (4.4 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Villa Neri Resort & Spa Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.4 Location ### 8.6 Staff & service ### 9.4 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 91 8 - Good 31 6 - Okay 13 4 - Poor 3 2 - Terrible 3 ### 10/10 Excellent #### Michael Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful location ##### Michael Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Dianne Oct 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is great. Located near Mt Etna and wine country. The rooms are very nice and the restaurant is exceptional including all of the restaurant staff. If I had one observation to improve it would be the attentiveness of the front desk staff. They are not always available and do not always respond ti email. ##### Dianne Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Sally Oct 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely stay and great food. ##### Sally Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Paxton Jun 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at the Villa Neri was wonderful. The area is quiet and peaceful. The staff were all courteous and amazing. The hotel itself is a little bit secluded so driving is recommended if you want to get around and explore yourself. There are many things available to do at the resort: spa facilities, pool, tours of the winery, etc. The food was amazing. Would highly recommend to anyone wanting to stay in a relaxing atmosphere for their trip. ##### Paxton Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Verified traveller Jul 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful property in idyllic location An incredible stay at Villa Neri for my wife and I. The room was large (Deluxe) and had one of the best bathrooms I had ever seen. The food at the Hotel is easily the best I have had at a hotel and deserving of a Michelin star. We were also very big fans of the hotel cats and their kittens and enjoyed seeing them treated well by staff. Only small points of feedback - the hotel sometimes felt understaffed, particularly at the pool bar during the day. The only other thing was the dated entertainment system in the room which you might expect to be a bit more modern for a hotel of this calibre. Otherwise a brilliant hotel all around. ![](https://a.travel-assets.com/ugc/hotel-reviews/6221380a-d2ab-4eac-b900-093b2516de8a-1753099261330.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/975c6b55-3381-4512-b3d6-cae62358e86d-1753099260832.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1cb6884f-76d7-42dd-b700-9f269c7d9997-1753099260224.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9e2c880e-b14e-45bf-8aa6-7d82907b18b9-1753099262907.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Karen Jun 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Loved the property but didn’t find the front desk to be very helpful. Almost like any question asked was an inconvenience. ##### Karen Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Marika Sep 8, 2024 Liked: Cleanliness, amenities, property conditions & facilities The property had beautiful grounds and a nice outside pool. We had dinner at their restaurant and he chefs menu was outstanding!! It is located in a vineyard so not in town but the area was lovely. Enjoyed our brief stay at Villa Neri ##### Marika Stayed 1 night in Sep 2024 ### 8/10 Good #### Nora May 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Graet place to relax ##### Nora Stayed 2 nights in May 2023 ### 10/10 Excellent #### Devin Jul 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Sumptuous property, wonderful spa, and incredible staff. An excellent place to refresh and recharge. ##### Devin ### 10/10 Excellent #### Hisham Jul 26, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Percent place for relaxation Great property, clean well maintained, beautiful garden and relaxing rooms, staff is very friendly and helpful, love it! ##### Hisham Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Frederick Jul 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Staff It’s been a very long time since I’ve stayed at a hotel with such attentive staff. Amazing place and amazing staff. Everyone was very friendly and helpful. One issue was there is no gym or free airport transfer like it says on hotels.com. ##### Frederick Stayed 5 nights in Jul 2024 ### 6/10 Okay #### Verified traveller Aug 1, 2022 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Lovely hotel but not luxury service Overall a lovely hotel and setting but a few things which let the hotel down. We have stayed in around 30 SLHs, and small things here which overall let down the "luxury" status. At breakfast you pay extra if you want omelette, fried egg or a vegetable juice for example... we had booked the restaurant for one evening prior to our stay (we went out the other night) but they failed to tell us they had an event on so we were unable to actually eat in the restaurant and got put in the breakfast room (we would happily have chosen to eat at the hotel restaurant another night instead had they told us this way the case). Wellness area was lovely, but i had a massage there which consisted of being rubbed very quickly rather than actually massaged (bit odd), and as i was pregnant they sat me up rather than putting me on my side which was less comfortable. Finally upon leaving i had left a bag of bottles and toiletries separately to our suitcase which had clearly been flung on the floor in the storage room smashing 2 glass bottles and ruining a lot of my belongings. Gorgeous pool area, very relaxing area, lovely clean hotel and nice toiletries.. a shame that these things let down our stay. ##### Verified traveller Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Johan Van Oct 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mooie kamer, prachtig hotel op een prachtige locatie. ##### Johan Van Stayed 4 nights in Oct 2025 ### 8/10 Good #### Verified traveller Aug 16, 2025 Liked: Cleanliness, staff & service, room comfort Ubicación y hotel buenos y personal amable. Estuvimos en la suite con jardín y nos gustó mucho pero tuvimos problemas con la wifi, TV y agua que salía de la ducha. Vistas impresionantes al Etna y clima más agradable que en la costarricense ##### Verified traveller Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Verified traveller Oct 8, 2023 Liked: Cleanliness, property conditions & facilities, room comfort Superb hotel, beautiful surroundings and excellent restaurant One of the best hotels we have ever stayed at ##### Verified traveller Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### LORIS May 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfeito Hotel lindo, super limpo e bem cuidado pelos proprietários. Perfeito para relaxar e curtir bons momentos. ##### LORIS Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Catherine Aug 7, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lieu charmant pour un dîner excellent à des prix abordables ##### Catherine Stayed 1 night in Jul 2022 ### 10/10 Excellent #### nadya Sep 21, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant stay for a couple Very well trained staff - polite, professional. Modern spacious rooms with balconies from where you can see Etna. Truly enjoyed our stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/532ABB8C6725F8DD09ACF3B9960F3C3F1C78146F1632224351339.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### nadya Stayed 1 night in Sep 2021 ### 4/10 Poor #### Verified traveller Jul 5, 2021 Liked: Room comfort Disliked: Staff & service #### Un discreto quattro stelle (forse), non un 5\*L. A meno di un anno dal nostro ultimo soggiorno in questo posto incantevole, purtroppo abbiamo dovuto constatare un certo "decadimento" della struttura in tutte le sue parti. A deludere più di ogni altra cosa il servizio, soprattutto al (caro) ristorante. Poco personale, assolutamente impreparato a gestire i pochissimi coperti, scarsa attenzione al cliente, pietanze non illustrate, piatti scelti da menu à la carte di proporzioni inadatte finanche ad un menu degustazione. Ragnatele in camera, alcune lampade fulminate, porta di ingresso non insonorizzata. Ci hanno spiegato che le porte tagliafuoco non possono essere insonorizzate, ma è la prima volta che ci capita di sentire una cosa del genere... Bambini urlanti nei corridoi e in piscina, atmosfera da Aqua Park, ospiti che entravano in acqua vestiti e con ciabatte, nessuno è mai intervenuto. La prima sera un matrimonio organizzato in questa location, notte da incubo fra festeggiamenti, schiamazzi e musica ad alto volume, e successivo riordino degli spazi fino a tardissima ora. Rimangono ottimi l'abbondante colazione, i curatissimi spazi verdi e la zona della grande piscina, il letto comodissimo e la biancheria (di qualità). Ma in definitiva, non vale assolutamente quel che costa. È una giusta pretesa del cliente, che paga e sostiene queste strutture, avere in ritorno l'eccellenza che ci si aspetta (e che si pretende) da un albergo discreto che millanta le cinque stelle L. Ma così non è. Il lusso è altrove. ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller Sep 7, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relax e comfort Ottima esperienza di relax. Personale cordiale e attento. Ristorante di livello, cena ottima. ![](https://a.travel-assets.com/ugc/hotel-reviews/5D11B3CE415669B32CF3A5562F51AAD9F44717EF1599471421320.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Sep 2020 ### 10/10 Excellent #### luca Aug 25, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ottima esperienza Ottima struttura, per poterla rendere ancora più bella basterebbe aggiungere una palestra ed avere un centro benessere più grande ##### luca Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Verified traveller Nov 4, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ottima struttura nel verde della campagna etnea. Consigliatissimo ##### Verified traveller Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Sébastien Sep 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastique hôtel avec vue sur l'Etna Fantastique hotel avec une vue magnifique sur l'Etna ! Chambre spacieuse et propre. Petit-déjeuner très complet et très bon. Personnel très accueillant et service impéccable. Magnifique piscine. Un spa est dispo avec bain turc, sauna et piscine à remous (inclus) et massage contre supplément. Excellent repas mais avec des prix un peu trop cher et bon choix de vins (il faut absolument tester la Mondeuse - L'Ardenza - qui est un régal !!!). Possibilité de faire une balade sur le bas du versan nord-est de l'Etna avec un guide de l'hôtel qui explique l'histoire autour de ce lieu magique !! ##### Sébastien Stayed 4 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller Aug 12, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful peaceful property - menu for evening slightly limiting but wonderful all the same - ##### Verified traveller Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Arvind Aug 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A peacedul oasis An outstanding location with Etna in view. Peaceful and comforatble accommodation. Small but very hard working group of staff Only 'downside' is its remote location. No taxi service and although the hotel will often offer complimentary lifts to local restauarants, vineyeards etc, at times they do not have capacity. ##### Arvind Stayed 4 nights in Jul 2019 ## Expedia's Latest Trends ### Hotels > [Excelsior Palace Portofino Coast](https://www.expedia.ca/Rapallo-Hotels-Excelsior-Palace-Hotel.h21704.Hotel-Information) > > [Grand Hotel Flora](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Flora.h919640.Hotel-Information) > > [Hilton Sorrento Palace](https://www.expedia.ca/Sorrento-Hotels-Hilton-Sorrento-Palace.h791135.Hotel-Information) > > [Cristina Hotel](https://www.expedia.ca/SantAgnello-Hotels-Cristina-Hotel.h16729.Hotel-Information) > > [Grand Hotel Excelsior Amalfi](https://www.expedia.ca/Amalfi-Hotels-Grand-Hotel-Excelsior-Amalfi.h1105705.Hotel-Information) > > [Grand Palladium Sicilia Resort & Spa](https://www.expedia.ca/Campofelice-Di-Roccella-Hotels-Grand-Palladium-Sicilia-Resort-Spa-All-Inclusive.h2032217.Hotel-Information) > > [Hotel La Pensione Svizzera](https://www.expedia.ca/Taormina-Hotels-Hotel-La-Pensione-Svizzera.h899509.Hotel-Information) > > [Hotel Ariston & Palazzo Santa Caterina](https://www.expedia.ca/Taormina-Hotels-Hotel-Ariston-Palazzo-Santa-Caterina.h54117.Hotel-Information) > > [Hotel Mary](https://www.expedia.ca/Vico-Equense-Hotels-Hotel-Mary.h4947835.Hotel-Information) > > [Hotel Marina Riviera](https://www.expedia.ca/Amalfi-Hotels-Hotel-Marina-Riviera.h1419029.Hotel-Information) > > [Hotel Bel Soggiorno](https://www.expedia.ca/Taormina-Hotels-Hotel-Bel-Soggiorno.h1053832.Hotel-Information) > > [Hotel de La Ville](https://www.expedia.ca/Civitavecchia-Hotels-Hotel-De-La-Ville.h921822.Hotel-Information) > > [Santa Caterina](https://www.expedia.ca/Amalfi-Hotels-Santa-Caterina.h2541496.Hotel-Information) > > [Hotel San Giorgio](https://www.expedia.ca/Civitavecchia-Hotels-Hotel-San-Giorgio.h1709306.Hotel-Information) > > [Hilton Lake Como](https://www.expedia.ca/Como-Hotels-Hilton-Lake-Como.h17246644.Hotel-Information) > > [Hotel Villa Belvedere](https://www.expedia.ca/Taormina-Hotels-Hotel-Villa-Belvedere.h2499098.Hotel-Information) > > [Residence Panoramic](https://www.expedia.ca/Maiori-Hotels-Residence-Hotel-Panoramic.h44539994.Hotel-Information) > > [Altafiumara Resort & Spa](https://www.expedia.ca/Villa-San-Giovanni-Hotels-Altafiumara-Resort-Spa.h1366348.Hotel-Information) > > [Hotel Margherita](https://www.expedia.ca/Praiano-Hotels-Hotel-Margherita.h915378.Hotel-Information) > > [Anantara Convento di Amalfi Grand Hotel](https://www.expedia.ca/Amalfi-Hotels-NH-Collection-Grand-Hotel-Convento-Di-Amalfi.h2885039.Hotel-Information) > > [Majestic Palace Hotel](https://www.expedia.ca/SantAgnello-Hotels-Majestic-Palace-Hotel.h45862.Hotel-Information) > > [Hotel Chalet Al Foss](https://www.expedia.ca/Vermiglio-Hotels-Hotel-Chalet-Al-Foss.h9810090.Hotel-Information) > > [Hotel Miramalfi](https://www.expedia.ca/Amalfi-Hotels-Hotel-Miramalfi.h1130642.Hotel-Information) > > [Italiana Hotels Cosenza](https://www.expedia.ca/Cosenza-Hotels-Italiana-Hotels-Cosenza.h1187073.Hotel-Information) > > [Hotel Le Fioriere](https://www.expedia.ca/Praiano-Hotels-Hotel-Le-Fioriere.h1897502.Hotel-Information) > > [UNA Hotels Capotaormina](https://www.expedia.ca/Taormina-Hotels-UNAHOTELS-Capotaormina.h22100.Hotel-Information) > > [Villa Manning Relais](https://www.expedia.ca/Sorrento-Hotels-Villa-Manning-Relais.h21971579.Hotel-Information) > > [Splendid Hotel Taormina](https://www.expedia.ca/Taormina-Hotels-Splendid-Hotel-Taormina.h1735615.Hotel-Information) > > [Verdura Resort](https://www.expedia.ca/Sciacca-Hotels-Verdura-Resort.h2512326.Hotel-Information) > > [Caruso, A Belmond Hotel, Amalfi Coast](https://www.expedia.ca/Ravello-Hotels-Caruso.h1129096.Hotel-Information)