Garden

Reviews of Boston Lodge

3 out of 5
Boston Lodge
Brown's Drove, Swineshead Bridge, Boston, England

Reviews

8.4

Very good

Rating 10 - Excellent. 61 out of 158 reviews" "
Rating 8 - Good. 71 out of 158 reviews" "
Rating 6 - Okay. 17 out of 158 reviews" "
Rating 4 - Poor. 6 out of 158 reviews" "
Rating 2 - Terrible. 3 out of 158 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

David

Stayed 1 night in May 2023

10/10 Excellent

Sabrina

Stayed 2 nights in Apr 2023
Response from Hazel on Apr 15, 2023
Thanks for the review

8/10 Good

Samantha

Stayed 1 night in Apr 2023
Response from Hazel on Apr 15, 2023
Thanks for the review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Fantastic lodge, clean, warm and quiet. Quick replies to questions. You don't need to message about parking or a code to get in. Wait for a email an hour after booking. If booking at short notice your name won't be on the room list so you have to phone them. Only downside. Fridge and microwave with cutlery downstairs.
Stayed 1 night in Mar 2023
Response from Hazey on Apr 11, 2023
Thanks for the review

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, very comfortable and clean room, large TV on the wall, no negatives about the property.
Stayed 1 night in Oct 2022
Response from Hazel on Dec 2, 2022
thanks for the review

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Does just what it says. Not a luxury hotel, just a comfortable, clean place to stay. Excellent value for money.
Stayed 1 night in Jul 2022

6/10 Okay

Diane

Liked: Cleanliness, room comfort
Disliked: Staff & service
NO BREAKFAST :(
Clean and comfortable room. Booked 2 nights bed and breakfast through hotels.com Note in bedroom giving times of breakfast. Came down in the morning, no breakfast and no sign of anyone. Rang the number on our booking to be told aggressively "I don't do breakfast and hotels.com got it wrong. I am not giving you a refund!" I pointed out I hadn't asked for a refund just some breakfast. She told me to take it up with hotels.com - I did and spent over an hour on the chat line with an agent and never had any response. The owner of Boston Lodge then rang me back to tell me "Anyway you only booked for a single person and our son turned up with his girlfriend, you haven't paid for her!" Wow! I pointed out very calmly that I had indeed paid for a double room for 2 people bed and breakfast... "hang on..... oh yes, it was somebody else not you. Go and check with Expedia about your breakfast" Hmmm... not exactly the customer service one would expect and will certainly not use again - the Travel Lodge would have been better - at least we could have got a cereal bar from the petrol station. We had been expecting a lovely cooked breakfast - and just got told off for asking.
Stayed 2 nights in Sep 2020
Response from Hazel on Oct 5, 2020
There was an error on Hotels.com web site. and breakfast was never available. even before this booking was made.

8/10 Good

Jean

Liked: Property conditions & facilities, room comfort
Ok for overnight stop
After an inauspicious start, this was a good stopover. We received a text with the number of the key box which enabled us to enter the property, but inside there was no note to tell us the room number. We rang a mobile number but it was poor reception & the person on the end of the line wasn’t sure which room we were to be in. When the room was sorted out it was comfortable & clean ( apart from behind the unit housing tea/ coffee). The shower was in the room & everything was ok. It was good value, although breakfast was offered online & we were told to be sure & fill in the breakfast list, there was no list! We left and got breakfast on our way. We never saw anyone the whole time.
Stayed 1 night in Sep 2020
Response from Hazel on Oct 5, 2020
as per instructions when booking no breakfast is available at this time

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Hazel on Feb 27, 2020
Thank you for taking time to give us your review

2/10 Terrible

damian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could do better
I arrived to a note on the door. Please call this number. After pushing the camera doorbell and it not being answered I then called the number which went to voice mail. I find this to be a very unwelcome start to any stay. First impressions are everything to me. The call was returned about 15 minutes later but by then I had already decided not to stay. Sorry guys you could do a lot better. I won't be staying with you again
Stayed 1 night in Feb 2020
Response from Hazel Crawley on Feb 15, 2020
When you sent a text message that you were at the door .I came straight out. You didn't wait at the door. I then spoke to you telling you that I had left you room key on the dinning table. you said that you would be coming straight back You didn't give me chance to come to the door. I have checked the camera on the door bell you arrived at 17:17 and I called you at 17:19 that was 2 minutes later So I don't feel that this review is a true reflection

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
WiFi wasn’t working but was late to ask to solve it . Very clean and tidy, lovely breakfast.
Stayed 1 night in Oct 2019
Response from Hazel on Oct 4, 2019
Thanks for your review

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice room, lovely host, ideal location.............
Stayed 2 nights in Sep 2019
Response from Hazel on Sep 20, 2019
Thanks

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hosts, food and service. Good communication and ordering system for breakfast
Stayed 2 nights in Aug 2019
Response from Hazel on Sep 6, 2019
Thanks for your review

8/10 Good

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities
The B&B is comfortable, staff are friendly and a lovely breakfast. For £50 a bargain
Stayed 1 night in Aug 2019
Response from Hazel on Aug 10, 2019
Thanks for your review

8/10 Good

Mervyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Hazel on Aug 1, 2019
Thanks for your review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The hotel is quaint, staff were friendly, breakfast was good. Was a 1 night stay as needed to stay over before driving home after visiting family.
Stayed 1 night in Jul 2019
Response from Hazel on Jul 31, 2019
Thanks for your review

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good little B & B always booked up and staff helpful and kind. I’m sure I will stay again soon
Stayed 1 night in Jul 2019
Response from Hazel on Jul 25, 2019
thanks for your review

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thought this B and B was fabulous! Nothing too much for the owners. Easy to find, plenty of parking. Thankyou so much!
Stayed 1 night in Jul 2019
Response from Hazel on Jul 20, 2019
Thanks so much for this review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night away
Great location, rooms are very well maintained. The staff are very friendly and helpful. Couldn't have asked for more.
Stayed 1 night in Jul 2019
Response from Hazel on Jul 9, 2019
Thanks for the review and hope to see you again

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
Good value.
A good budget bed and breakfast. Excellent breakfast.
Stayed 1 night in Jul 2019
Response from Hazel on Jul 7, 2019
Thanks for your review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Hazel on Jun 28, 2019
thank you for staying with us

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice find and very reasonable
Lovely room, very comfortable. Peaceful location. Great hospitality and an excellent breakfast. Ample on site parking. Would definitely stay again
Stayed 1 night in Jun 2019
Response from Hazel on Jun 21, 2019
thanks for the review

10/10 Excellent

Z M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Hazel on Jun 5, 2019
Thanks

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming made to feel at home immediately. Room was pleasantly decorated. It was quiet and we had a very good night's rest
Stayed 1 night in May 2019
Response from Hazel on Jun 5, 2019
Thanks

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice stay. Great breakfast and warm welcome. Local information needs updating as restaurant next door closed 2 years ago.
Stayed 1 night in May 2019
Response from Hazel on May 7, 2019
The pub over the road is due to reopen shortly

6/10 Okay

Verified traveller

Disliked: Staff & service
Cons: I was expecting much more from breakfast and I don't feel welcome. Pro: quiet room and good parking.
Stayed 1 night in Apr 2019
Response from Hazel on Apr 17, 2019
We have a large menu for you to choose from,we offer cereals and lots of options for cooked breakfast

2/10 Terrible

Gavin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking
Very poor we paid, then on arrival was told there was no room by a very rude owner via a ring doorbell
Stayed 1 night in Mar 2019
Response from Hazel on May 7, 2019
I have already responded to this. there was a error which allowed them to book and didn't show on our booking site.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient position. One or two items didn't work like TV remote control and one bedside light. Breakfast very good..
Stayed 1 night in Mar 2019
Response from Hazel on Mar 14, 2019
Very sorry to here this. We have checked the remote and the lights are all fixed

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late a quick phone call and we were let in given our key and explained what to do with breakfast. Our room was large and spacious and a big bathroom. The beds were really comfy. The breakfast was fresh and hot. Overall a really lovely B&B and wouldn’t be disappointed if stay there. Lovely friendly people clean tidy room.
Stayed 2 nights in Feb 2019
Response from Hazel on Mar 1, 2019
Thanks

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy self service check in. Room was very welcoming, immaculately clean. Everything one could want for a B&B is available. Breakfast was ideal too with a good variety of cereals available and the cooked breakfast was delicious. A Hotel Inspector would be proud to stay here.
Stayed 1 night in Feb 2019
Response from Hazel on Feb 23, 2019
Thanks for the review

8/10 Good

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, good breakfast
Comfortable stay excellent breakfast.
Stayed 1 night in Jan 2019
Response from Hazel on Jan 9, 2019
Thanks for your review

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
lovely place to stay and very welcoming even in sad circumstances many thanks
Stayed 1 night in Jan 2019
Response from Hazel on Jan 9, 2019
So many thanks for your great comments

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located to break our journey to Norwich. A comfortable stay.
Stayed 1 night in Dec 2018
Response from Hazel on Jan 1, 2019
Thanks for your review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mr very happy
The lodge was very nice,clean,and the beds were comfortable, special thanks to the very pleasant lady that did the breakfasts, we would deffinately stay there again
Stayed 1 night in Oct 2018
Response from Hazel on Nov 7, 2018
Thanks for your review. I have passed your comments to Elaine

8/10 Good

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Hazel on Oct 17, 2018
Thanks for your review

4/10 Poor

Mark

Disliked: Property conditions & facilities, room comfort
You got what you paid for.
Basic, you got what you paid for Not my choice of somewhere to stay but my company booked it at short notice. Overpowering smell of air fresher in the room made me feel sick after a while.
Stayed 1 night in Sep 2018
Response from Hazel on Sep 26, 2018
Thanks for review. We are basic Bed and breakfast. That’s why we are priced accordingly. We provide and friendly service and clean room and a great breakfast

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely , great
Our stay at Boston lodge was lovely , lovely bedroom , fantastic breakfast and great friendly host , would definitely go back ,exceptional value for money
Stayed 3 nights in Sep 2018
Response from Hazel on Sep 27, 2018
Thanks Hazel

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy room. Good breakfast. Would stay again
Stayed 2 nights in Aug 2018
Response from Hazel on Sep 3, 2018
Thanks

6/10 Okay

Traveller&2, Norfolk

Disliked: Property conditions & facilities
Basic Comfort
No-one to greet on arrival and had to look for room and room key ourselves. Basic comfortable room, with broken leg on single bed. Good stock of tea/coffee and extra blankets. Biggest problem was the room was below a flat and the floorboards were very squeaky, which made it difficult to get to sleep! Breakfast was great and impressed with the breakfast order sheet left out the night before.
Stayed 1 night in Aug 2018
Response from Hazel on Sep 3, 2018
Thanks for your review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Hazel on Sep 3, 2018
Thanks for your review

10/10 Excellent

leanne, liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll be back!
Elaine was really nice, breakfast was lovely and the room was comfy. Very easy to find location! Will definitely stay again if in the area.
Stayed 1 night in Aug 2018
Response from Hazel on Sep 3, 2018
Thanks for your review

10/10 Excellent

John

Very good stay. I was in the single room. Very well equipped and comfortable. Breakfast good. Would stay again.
Stayed 1 night in Aug 2018
Response from Hazel on Sep 3, 2018
Thanks

6/10 Okay

Verified traveller

Average
Average
Stayed 1 night in Aug 2018
Response from Hazel on Aug 22, 2018
Thanks

8/10 Good

Sheila

Liked: Cleanliness, staff & service, room comfort
Value
Value for money. Breakfast very good. Finding somewhere to eat in the evening is a bit of a challenge as nearby pub has closed.
Stayed 1 night in Aug 2018
Response from Hazel on Aug 22, 2018
Thanks

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Hazel on Aug 22, 2018
Thanks for your review

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
Quite good. Need a car. Very small but adequate. Good breakfast. Boston a few miles away is an interesting town.
Stayed 1 night in Aug 2018
Response from Hazel on Aug 15, 2018
thanks

6/10 Okay

Alan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Fine for one night
Stayed 1 night in Jul 2018
Response from Hazel on Aug 15, 2018
Thanks for your comments

2/10 Terrible

Janet

Disliked: Staff & service, property conditions & facilities, room comfort
Unfriendly
Note on front door to say let yourself in. Picked up key from table inside to room and had to order breakfast night before. Room was clean, bathroom was dated and noise from adjoining rooms doors as they kept coming in and out. Breakfast - had ordered bacon egg and tomato but told no tomato by lady that was looking after place as owners away. I then asked can I have sausage instead then but this was not well received and moaned I will have to get one out of the freezer. Whilst eating my breakfast a couple came down with soya milk and was told oh I have been and bought soya milk especially for you and Linda McCartney sausages. The lady fussed around them so much but couldn't be bothered to buy a tomato. When I left she was so busy talking to the vegan couple didn't even look up to see me never mind say thank you or goodbye. As a single traveller I found the place really unfriendly and very insecure the front door key just left to let anyone in. Very disappointing as I was planning to revisit again area in Sept but will go elsewhere.
Stayed 1 night in Jul 2018
Response from Hazel on Aug 15, 2018
I am very sorry to hear that you was not look after. This is not our usual standard as you can see from our previous reviews. We are reason priced and pride ourselves on cleanliness of our rooms

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very basic
Didn't see anybody on check in, you do it yourself. Could get very little water either hot or cold in the room, for washing etc. If you want a cooked breakfast your fine. But otherwise, no fruit, yoghurt, marmalade or honey.
Stayed 1 night in Jul 2018
Response from Hazel on Aug 1, 2018
We alway have yoghurt, due to the exceptional hot weather we left them in the fridge. The hot water is normally in plentiful supply. But due to everyone leaving at the same time this sometimes happen

8/10 Good

Julie

Liked: Cleanliness, staff & service
Short Overnight Stay
Our overnight stay was very brief. Upon arrival, we were a little late so the keys were left in the breakfast room. It took us a while to find the room but when we did it was fine. It was clean and tidy, good WiFi and quiet. Met the hosts the following day who were really friendly.
Stayed 1 night in Jun 2018
Response from patrick on Jul 2, 2018
Thanks for your review. glad your stay was ok and look forward to meeting you again