Lobby sitting area

Reviews of Residence Inn by Marriott Lincoln South

3 out of 5
Residence Inn by Marriott Lincoln South
5865 Boboli Lane, Lincoln, NE

Reviews

9.4

Exceptional

Rating 10 - Excellent. 219 out of 292 reviews" "
Rating 8 - Good. 55 out of 292 reviews" "
Rating 6 - Okay. 10 out of 292 reviews" "
Rating 4 - Poor. 4 out of 292 reviews" "
Rating 2 - Terrible. 4 out of 292 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Have stayed here several times. Will continue to come back due to convenience. Had a problem with the drain in shower backing up but the staff were quick to give us a different room.
Stayed 2 nights in Apr 2024
Response from Joshua on Apr 23, 2024
Dear kathy,On behalf of the entire hotel team, thank you for sharing about your guest experience. It is always encouraging to hear feedback, particularly from those who matter the most – you! Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

2/10 Terrible

becky

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
I had a reservation and it was paid in full, non refundable at this hotel because my daughter sees a Dr. next door to the hotel. It’s convenient. Or had been. When I arrived in the evening , I was told my reservation was moved “ down the way” which I assumed was around the block, but it was 3 miles. The hotel they moved me to was cheaper, smelled bad, was under construction, and the shower head sprayed water out like a garden hose would. It was broken as was the hand held p shower head. I was never notified of the change or issue until I tried to check in. I would never had stayed at the hotel they put me in if I had a choice. I’m also confused as why they put me in a worse, cheaper hotel when I was the one unconvinced, why wouldn’t they refund me? Or put me in a nicer hotel ? Why would they move me when I had already paid in full in advance? There must have been other customers who hadn’t paid in full that they could have moved.
Response from Josh on Apr 4, 2024
Dear Becky,On behalf of the entire hotel team, thank you for sharing about your guest experience. It is always encouraging to hear feedback from those who matter the most – you! Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

10/10 Excellent

Roseanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and updated hotel. Unique building layout. Snacks in evenings are a great treat! Staff is extremely courteous and friendly. We loved the basketball court!!!
Stayed 1 night in Mar 2024
Response from Josh on Apr 4, 2024
Dear Roseanna,On behalf of the entire hotel team, thank you for sharing about your guest experience. It is always encouraging to hear feedback from those who matter the most – you! Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Quite out of the way stay with shopping and dining close.
Stayed 1 night in Mar 2024
Response from Josh on Mar 8, 2024
Dear Michael,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

10/10 Excellent

Karen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Feb 2024
Response from Josh on Mar 5, 2024
Dear Karen,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

10/10 Excellent

Annette, Powell

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely one of the nicest hotels i have stayed in. Clean, spacious, friendly staff, awesome breakfast. Will return
Stayed 2 nights in Feb 2024
Response from Josh on Feb 27, 2024
Dear Annette,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Josh on Mar 5, 2024
Dear Amanda,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

10/10 Excellent

Marcy

Travelled with family
Liked: Amenities
Clean
Stayed 1 night in Feb 2024
Response from Josh on Feb 27, 2024
Dear Marcy,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

10/10 Excellent

Leonardo Javier

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 1 night in Feb 2024
Response from Josh on Feb 22, 2024
Dear Leonardo Javier,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

2/10 Terrible

William

Stayed 1 night in Feb 2024
Response from Josh on Apr 4, 2024
Dear William,On behalf of the entire hotel team, thank you for sharing about your guest experience. It is always encouraging to hear feedback from those who matter the most – you! Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sofa sleeper was the most comfortable mattress we have experienced at any hotel! Nice pool and hot tub. The fire pit was a nice bonus.
Stayed 1 night in Jan 2024
Response from Josh on Feb 5, 2024
Dear Carol,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Good news... we are in the process of getting updates and a remodel! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

10/10 Excellent

An

Stayed 1 night in Jan 2024
Response from Josh on Apr 4, 2024
Dear An,On behalf of the entire hotel team, thank you for sharing about your guest experience. It is always encouraging to hear feedback from those who matter the most – you! Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Josh on Jan 26, 2024
Dear Alan,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Good news... we are in the process of getting updates and a remodel! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

10/10 Excellent

Robin, Minden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, comfortable bed, and all the comforts of home. This is exactly what we were looking for in a home away from home!! We stay in Lincoln frequently and will definitely be back!!
Stayed 2 nights in Jan 2024
Response from Josh on Jan 26, 2024
Dear Robin,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Good news... we are in the process of getting updates and a remodel! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area, very close to anything you may need to pickup or want to dine at.
Stayed 1 night in Jan 2024
Response from Josh on Jan 26, 2024
Dear Chad,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Good news... we are in the process of getting updates and a remodel! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh Fruits!
Love that fresh fruit is always available in the lobby.
Stayed 1 night in Jan 2024
Response from Josh on Jan 17, 2024
Dear Dean,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

10/10 Excellent

Kirstie

Stayed 1 night in Jan 2024
Response from Josh on Feb 5, 2024
Dear Kirstie,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Good news... we are in the process of getting updates and a remodel! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, and the staff was courteous.
Stayed 3 nights in Dec 2023
Response from Josh on Jan 9, 2024
Dear john,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

6/10 Okay

suzanne

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Needs updated beds, pillows; and there are no USB ports in the rooms , no ice machines on any floor.
Stayed 1 night in Dec 2023
Response from Joshua Jandera on Dec 11, 2023
Dear Suzanne,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable
Stayed 3 nights in Nov 2023
Response from Joshua on Nov 29, 2023
Dear Kathleen,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Residence Inn by Marriott

8/10 Good

Lynmarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fine. Quiet rooms, good linens, excellent breakfast ! Room was grat size. Could have used a make up mirror and elevator near the rear of hotel.
Stayed 1 night in Oct 2023
Response from Joshua on Nov 29, 2023
Dear Lynmarie,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Residence Inn by Marriott

10/10 Excellent

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no glitches with our online reservation from Expedia. We arrived with U-Haul's medium truck, plus towing a car on a U-Haul trailer for one night. We were concerned with parking because this was a big event night for Lincoln, the hotel was booked solid. Parking was no problem. Tucked away in an upscale residential area of Lincoln, our truck and car were safe. We saw many restaurants, grocery stores getting to the hotel, but you will have to drive a little to access them. We didn't cook in the kitchenette, even so it had all the needed cookware, plates etc., very clean and comfortable. We highly recommend.
Stayed 1 night in Sep 2023
Response from Josh on Oct 16, 2023
Dear William,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

10/10 Excellent

Jamie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2023
Response from Josh on Oct 16, 2023
Dear Jamie,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,General ManagerResidence Inn by Marriott

8/10 Good

Sherri

Stayed 4 nights in Oct 2023
Response from Joshua on Nov 29, 2023
Dear Sherri,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Residence Inn by Marriott

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Lincoln
Comfortable stay for a weekend in Lincoln visiting our daughter. Quiet neighborhood away from the noise of downtown. Enjoyed the large room with separate bedroom.
Stayed 2 nights in Sep 2023
Response from Josh on Oct 6, 2023
Dear Teresa,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Residence Inn by Marriott

10/10 Excellent

REGAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room. Bathroom needs some TLC.
Stayed 1 night in Sep 2023
Response from Joshua on Nov 29, 2023
Dear REGAN,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Residence Inn by Marriott

10/10 Excellent

Chandler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Susie was awesome!!! We had an issue with tv and she came right down and got it fixed. She was very efficient and super sweet when she checked us in!!
Stayed 1 night in Aug 2023
Response from Josh on Aug 25, 2023
Dear Chandler,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Residence Inn by Marriott

10/10 Excellent

ANNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
We always love staying here. My only small detail was that on Hotels.com the room says it has a fireplace. When we got to the room, it didn't have one. It was 110 degrees in Lincoln that day so I didn't say anything. The room was comfortable and that's what we needed.
Stayed 1 night in Aug 2023
Response from Josh on Aug 25, 2023
Dear Anna,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Residence Inn by Marriott

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great breakfast in the a.m. Everything was nice and tidy and clean, could not have been happier.
Stayed 3 nights in Jul 2023
Response from Josh on Jul 28, 2023
Dear Richard, on behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Residence Inn by Marriott

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Josh on Jul 24, 2023
Dear Karen,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Residence Inn by Marriott

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Safe neighborhood, nice property, easy check in process.
Stayed 1 night in Jul 2023
Response from Josh on Jul 11, 2023
Dear Susanne,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Residence Inn by Marriott

10/10 Excellent

SAMUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why stay anywhere else???
Great breakfasts, with some variety. Good location, with dining nearby.
Stayed 4 nights in Jun 2023
Response from Josh on Jul 11, 2023
Dear Samuel,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Residence Inn by Marriott

10/10 Excellent

michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Josh on Jul 11, 2023
Dear Michael,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Residence Inn by Marriott

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a family gathering!
Stayed 2 nights in Jun 2023
Response from Josh on Jun 16, 2023
Dear Jean,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Residence Inn by Marriott

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Inviting and courteous staff. Clean property. Room was great. Would recommend.
Stayed 1 night in May 2023
Response from Josh on May 18, 2023
Dear Chad, On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Residence Inn by Marriott

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room! Very friendly staff and easy check-in!
Stayed 1 night in Apr 2023
Response from Josh on Apr 19, 2023
Dear Jennifer, On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Residence Inn by Marriott

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean hotel!
Our stay was great! Very nice rooms and amenities! Highly recommend to anyone staying in South Lincoln. We’re definitely staying there again.
Stayed 1 night in Mar 2023
Response from General Manager on Mar 12, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Residence Inn by Marriott

10/10 Excellent

Matthew

Stayed 1 night in Mar 2023
Response from Josh on Apr 19, 2023
Dear Teresa, On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Residence Inn by Marriott

10/10 Excellent

Maria C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Josh at the front desk was so friendly and welcoming, I felt at home right away. My room was lovely, spacious, very clean, and equipped with everything I could possibly need. I highly recommend this hotel to anyone staying in Lincoln for business or pleasure!
Stayed 4 nights in Feb 2023
Response from Residence Inn on Mar 3, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. We are so glad you got to get away and come back to Nebraska to your old roots! Thank you for choosing to stay with us and know you're welcome anytime! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

DEBIE, NEW BRIGHTON

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice location. The front desk almost had me pay again because she couldn’t find my name in their system even though I told her that I booked it through expedia. Then she called a co- worker to help her.
Stayed 3 nights in Feb 2023
Response from GM on Feb 10, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Steven, West Allis

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall: A Close to gas, shopping, coffee shops, plenty of restaurants and grocery options. Within 3 miles of all the places we need to be. Continental breakfast was fantastic! Ty Wright was awesome!! Was our second time here and both times we had amazing service
Stayed 3 nights in Jan 2023
Response from GM on Feb 10, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Jean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location close to our daughter. Rooms are comfortable. Nice fire pit and place outside to play basketball for the kids.
Stayed 1 night in Jan 2023
Response from Josh on Jan 15, 2023
Dear Jean,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Residence Inn by Marriottresidenceinnlincoln@gmail.com4024231555

10/10 Excellent

Laurie

Stayed 1 night in Jan 2023
Response from General Manager on Jan 6, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Komi

Stayed 1 night in Dec 2022

8/10 Good

Kevin

Stayed 1 night in Oct 2022
Response from General Manager on Feb 22, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Karen on Oct 18, 2022
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Karen Hartman General Manager On property khartman@kinseth.com 402-423-1555

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't have a problem with the property, I had a problem with the check in. Residence Inn showed that I had paid for the room with Expedia but did not have the room that I requested, but thanks to excellent customer service by a hotel employee named Michelle, I had an upgrade for the room that I requested. This is the second time in reserving a room in Lincoln, NE through Expedia that I didn't have a room that I reserved.
Stayed 1 night in Sep 2022
Response from Karen on Oct 18, 2022
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Karen Hartman General Manager On property khartman@kinseth.com 402-423-1555

10/10 Excellent

MIGUEL, SLEEPY HOLLOW

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay in a very comfortable room.
Stayed 1 night in Sep 2022
Response from Karen on Oct 18, 2022
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Karen Hartman General Manager On property khartman@kinseth.com 402-423-1555

8/10 Good

Regina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022
Response from Karen on Oct 18, 2022
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Karen Hartman General Manager On property khartman@kinseth.com 402-423-1555

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel room with extra space and small kitchen. My only complaint was the breakfast was a little too specialized for me.
Stayed 1 night in Jun 2022
Response from Karen on Oct 18, 2022
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Karen Hartman General Manager On property khartman@kinseth.com 402-423-1555