All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I'm sorry to hear that you did not enjoy your stay, please feel free to reach out and let us know where we went wrong, so we may ensure a great stay for next time!
Cobblestone is clean, and a perfect location for the manufacturing plant. The pricing value of Cobblestone was high. However, the window of my ground floor room had no lockable feature and easily could be opened from the outside. Everything else (great bed, quality linens & towels, complimentary breakfast) was superior.
william
Stayed 1 night in Dec 2023
Response from General Manager on Dec 27, 2023
Thank you for taking the time to leave a review! We are glad to hear that you enjoyed our accomodations! Thank you for alerting us to the malfunctioning lock, our maintenace team was able to fix the problem.
Good for a smalltown hotel. Some upgrade in bedding would be nice.
Gail
Stayed 1 night in Dec 2023
Response from General Manager on Dec 6, 2023
Thank you for taking the time to leave a review! We are glad that you enjoyed your stay. Please feel free to reach out and report any issues you had with the bedding, as we are able to replace with new bedding!
This hotel is clean and convenient. Nothing special about the amenities or breakfast. The hot breakfast was eggs and potatoes. Lots of selection; bread, bagels, waffles , muffins , yoghurt. We enjoyed our stay
Verified traveller
Stayed 1 night in Nov 2023
Response from General Manager on Nov 24, 2023
Thank you for taking the time to leave a review! We are glad to hear that you enjoyed your stay!
This is a clean and comfortable property with convenient amenities. The front desk person who greeted us was a bit offish, but the morning gal was friendly and helpful.
This is for ALL properties: I don't think I am the only one who wants a dark room in which to sleep--inadequate drapes, clock and microwave illumination made the room way too light!
Elaine
Stayed 1 night in Oct 2023
Response from General Manager on Nov 3, 2023
Thank you for taking the time to leave a review, we are glad to hear that you enjoyed your stay! Please feel free to reach out to the front desk for some help darkening your room, we have a couple hacks to knock out those pesky beams of light!
The TV and phone didn’t work so we were assigned a second room which was perfect.
James
Stayed 1 night in Oct 2023
Response from General Manager on Oct 25, 2023
Thank you for taking the time to leave a review! We are happy to hear that you enjoyed your stay!
6/10 Okay
sean, winters
Travelled with family
Oct 17, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Comfortable beds clean room musty odor
sean
Stayed 3 nights in Oct 2023
Response from Jenica on Oct 18, 2023
Thank you for taking the time to leave a review. I will address the musty odor with our housekeeping department, so we can avoid that happening again in the future.
Do not bother staying in Seward. Go to Cozad instead. It was a night and day difference. It would have been just as quiet to sleep in the car. It was not kept clean, nor was it a friendly environment.
Crystal
Stayed 1 night in Oct 2023
Response from General Manager on Oct 25, 2023
I'm incredibly sorry to hear that you did not enjoy your stay. We do apologize for any noise disturbance that you experienced during your stay, weekends are often busy with weddings, but our Front Desk staff will enforce the noise policy if notified. Please feel free to reach out to the hotel directly to address the unfriendly environment concerns. Thank you for taking the time to leave a review, so we may improve in those areas.
8/10 Good
Raegan
Travelled with family
Sep 30, 2023
Liked: Cleanliness, staff & service
The stay was nice however the pool was out of service. The pool option was one of our main reasons for choosing this facility so we were disappointed.
Raegan
Stayed 1 night in Sep 2023
Response from Jenica on Oct 2, 2023
Thank you for taking the time to leave a review, we are glad to hear that you enjoyed your stay, aside from the lack of a pool. We understand our guests frustrations with the pool and are working to get it repaired quickly!
When we were in bed trying to sleep, we could here the people on the floor above us clomping around. in the evening we could hear the people next door talking loudly. The walls seem to be thin. We were pleased with the cleanliness of our room.
Verified traveller
Stayed 1 night in Sep 2023
Response from Jenica on Oct 2, 2023
We're glad to hear that you were happy with the accommodations and cleanliness of your room! We are more than happy to assist with noise complains by reaching out to noisy neighbors or relocating your room!
2/10 Terrible
Daniel
Travelled with family
Sep 18, 2023
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff were very friendly. The property overall needs help.
Our room smelled like old smelly athletic shoes after someone has been running for a month and didn't ever bother to wash the shoes.
The bathroom sink and tub were both clogged. The water ran out extremely slowly, so I was standing in 1 inch of water while showering. The sink was kind of fixed where the water drained faster, but there was still a puddle of water after running the water in the sink after about 15 seconds. The shower was never fixed.
On day two ants appeared in the shower. So I can confidently say that I won't be staying there again.
Daniel
Stayed 3 nights in Sep 2023
Response from Jenica on Sep 21, 2023
We're sorry to hear that you didn't enjoy your stay. I did do maintenance on both drains in your room, once requested, I did see improvement in both drains, however this a common problem for hotels, I'll have a plumber in to further investigate those drains. We do apologize for the ants in the restroom, the hotel is very close to a creek/forests so summer bugs are plentiful, however we work closely with Ecolab to spray regularly. We hope you'll consider us again in the future!
Thank you for taking the time to leave a review! We're happy to hear that you enjoyed your stay! We'll have our maintenance team take a look at the toilet, thank you for alerting us to the problem!
6/10 Okay
Peter J
Travelled with partner
Aug 7, 2023
Liked: Cleanliness, amenities
Disliked: Staff & service
Check in staff was not at all friendly. Surly and not helpful.
Peter J
Stayed 1 night in Aug 2023
Response from Jenica on Aug 10, 2023
Thank you for taking the time to leave a review, I apologize about the poor experience with our staff. I'm digging into the report you gave at your time of checkout so we can prevent this in the future.
I was not able to stay here due to the fact they do not allow cats. I need a full refund or I will dispute this on my credit card. Your website said pet friendly. Our cat is a service animal and we were denied access to our room.
Jacqueline
Stayed 1 night in Jul 2023
Response from Jenica on Jul 31, 2023
I'm sorry for the inconvenience, normally we do not allow cats, however in situations where they are an emotional support or a service animal, we do allow them. Our front desk attendant wasn't able to catch you to explain this, after you stormed out, understandably upset. I have initiated a full refund with Expedia to return your funds to the the original payment method. If you have any questions or concerns, please let me know.
What a great place to stay. They even have an area to park in case you are pulling a trailer. We felt very safe here. We will stay again.
Lincoln
Stayed 1 night in Jul 2023
Response from Jenica on Jul 27, 2023
Thank you for taking the time to leave a review! We are glad to hear that you enjoyed your stay! We recommend signing up for the Cobblestone Rewards Program, so you can earn points towards free stays!
The bed was comfortable and the water pressure was fantastic! I loved that they have a cart with the extra supplies at the front desk so I could just grab what I needed. The location is perfect as it's minutes from town but also close to Walmart. The staff was personable and professional. I was there for 5 days traveling alone and felt safe and comfortable.
Heather
Stayed 4 nights in Jul 2023
Response from Jenica on Jul 27, 2023
Thank you for 5 stars! We are glad to hear that you enjoyed your stay! Seward is rated as one of the safest towns in Nebraska, we're happy to be a trusted and safe lodging location!
6/10 Okay
Yvonne
Jul 24, 2023
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Fair
Bed and comforter very comfortable.
Room and front areas clean.
Toilet ran all night. Water on the floor behind the toilet. Told staff who said ok. Nothing done.
Breakfast fair.
Swimming pool closed. Nothing on line but note posted on door at arrival.
Yvonne
Stayed 1 night in Jul 2023
Response from Jenica on Jul 27, 2023
Thank you for taking the time to leave a review! We are glad that you found the room and lobby clean and comfortable! We were able to address the plumbing issue with the toilet, thank you for relaying that information on to our front desk staff!
I found the three front desk staff to be vastly different. Friday early afternoon--frazzled. Friday evening--bubbly. Saturday morning--she was either having a bad day, or the position is not the best fit for her.
Breakfast options had almost nothing for Gluten Free needs.
And the BRIGHT lights from the church next door did a good job of illuminating the room all night.
Thankfully, the room was comfortable and clean, and felt safe.
Don
Stayed 1 night in Jul 2023
Response from Jenica on Jul 17, 2023
Thank you for taking the time to leave a review, we apologize for your poor experience with breakfast. We don't have a gluten free bread or pastry option, but we do have a wide selection of gluten free items such as: scrambled eggs, hardboiled eggs, proteins, cheesesticks, applesauce, fruit cups, fruit, etc. Unfortunately the church's lights are out of our control, but we do have new black out curtains to help mitigate that problem. We are glad to hear that the room was clean, comfortable, and safe!
Great staff! Very clean property. Room had an abundance of electrical outlets. So handy. Ice machine easily available and worked. Other places rarely have ice available. Great breakfast! Clean room and comfortable beds. Will definitely stay again.
Carol
Stayed 1 night in Jul 2023
Response from Jenica on Jul 17, 2023
Thank you for taking the time to leave a review! I'm glad to hear that you enjoyed your stay! Before your next stay, we recommend signing up for the Cobblestone Rewards Program to earn points for each stay, that can be used towards free nights!
6/10 Okay
Alex
Travelled with family
Jul 6, 2023
Liked: Cleanliness, room comfort
Alex
Stayed 2 nights in Jul 2023
Response from Jenica on Jul 7, 2023
Thank you for taking the time to leave a review! We are glad that you enjoyed your stay; if there is anything we could have done to improve your stay please feel free to reach out and let us know!
Service was very poor. I have stayed at this motel for 3 years now. The breakfast bar was an absolute joke!! No water even available. Had an open pitcher of tap water on the bar!!!
Donna
Stayed 1 night in Jun 2023
Response from Jenica on Jul 1, 2023
Our apologies that you weren't able to find something on our breakfast bar to suit your needs, we have a wide selection of items, but we are always open to suggestions! As you stated we do have water available on our breakfasts bar, it is a pitcher of ice cold water; we are also able to fill your bottles/cups out of our taps. Water bottles are also available for sale in our Marketplace for those who prefer bottled water!
8/10 Good
Marissa
Jun 29, 2023
Liked: Cleanliness, staff & service
Marissa
Stayed 1 night in Jun 2023
Response from Jenica on Jun 30, 2023
Thank you for taking time to leave a review! We are glad to hear that you enjoyed your stay!
6/10 Okay
Andrew
Jun 25, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
A year ago the breakfast was excellent and this morning it was awful
Andrew
Stayed 1 night in Jun 2023
Response from Jenica on Jun 26, 2023
We're glad that you enjoyed our breakfast on previous visits, please feel free to let us know how we can improve breakfast; we are always open to suggestions! Thank you!