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Reviews of Hotel El Ducado

3 out of 5
Hotel El Ducado
Juan Fanning 337, Lima, LIMA

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 74 reviews" "
Rating 8 - Good. 32 out of 74 reviews" "
Rating 6 - Okay. 12 out of 74 reviews" "
Rating 4 - Poor. 5 out of 74 reviews" "
Rating 2 - Terrible. 3 out of 74 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 10 nights in Jan 2020

6/10 Okay

Jennifer

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
Disliked: Room comfort
Smaller than expected
Significantly smaller than shown in pictures, including the bed. Breakfast staff worked diligently but could not keep up with the crowd between 0730-0830. There was no elevator so we climbed 4 floors every time. While the front photo is of the courtyard, you will never be in there.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 6 nights in May 2019

6/10 Okay

Life_In_Profile

Travelled with family
Disliked: Amenities, property conditions & facilities
The property is old and dated. No tooth brush or slippers are provided. You can not throw toilet tissue paper in the toilet and there are no lifts. The breakfast is the same every day and the quality is poor. Most of the staff were ok, but they were predominantly not friendly and welcoming. There was a female receptionist that worked during daylight hours at the hotel check in check out, she was rude and very cold. The winning point is the hotel location.
Stayed 4 nights in Apr 2019

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise!
We arrived at night so we could not appreciate the beauty of the hotel, the surprise was the next day, how beautiful, the architecture, the combination of the modern with the past, is a very special corner with a special touch to which we will return. The excellent location, the fantastic breakfast, the cleanliness and the comfort of the room, 100 percent recommended. A very pleasant stay.
Stayed 1 night in Mar 2019

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, safe.
Location close to ocean views, Larcomar restaurants and parque Kennedy was great. Very safe area. We even tried local buses.
Stayed 2 nights in Mar 2019

8/10 Good

alba

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great place but...looking for every penny
The place is very beautiful but they charged me more than what we agreed. I told them that the transaction was higher than expected but they refused to solve it
Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst experience ever. Front desk lady so rude and disrespectful I travel a lot and never in my life had such horrible experience
Stayed 1 night in Jan 2019
Response from Bas on Jan 27, 2019
Thank you for sharing your experience. We hope you enjoyed the rest of your stay in Hotel El Ducado. Unfortunately because of your anonymous review we cannot look into the matter to make sure it won't happen again. We strive to give an optimal experience to our guests, and make the checkin, and payment process as fast and efficient as possible. We hope we can get in touch with you to find a personal solution.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy hotel near the beach and mall.
Walking distance to the beach and larcomar mall. Safe neighborhood. There is no elevator. But bell boy will help you with your suitscase.
Stayed 1 night in Dec 2018

10/10 Excellent

Mrs.Fete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
walking distance to the beach, restaurants and shopping
Stayed 5 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
The bed was advertised in Expedia as being a pillowtop mattress; however, none of the beds in that hotel are pillow top. The room was kind of dreary with no art and a bit small. Most of the staff could not speak much English. The rooms use an actual key rather than card - those can be copied... And there is no night lock up deadbolt. Otherwise the place is OK, the breakfast buffet was the same each day, but good. There is a nice garden area for al fresco dining or hanging out.
Stayed 23 nights in Oct 2018

8/10 Good

Rob, Lancashire England

Liked: Cleanliness, room comfort
Good location, hotel has a good breakfast and friendly breakfast staff. Reception staff ok, however not very welcoming on arrival.
Stayed 4 nights in Oct 2018
Response from Cecilia Zumaeta on Nov 7, 2018
Dear Mr. Rob Thank you for your valued comment, we are glad to hear that you like our breakfast and the good service of our staff. We are sorry if you have had any mishap on your arrival, we hope it was not anything serious. Kind regards

8/10 Good

Stephie, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, cute and stylish. Everything was great besides the ice cold water while showering.
Stayed 1 night in Aug 2018
Response from Cecilia Zumaeta on Sep 11, 2018
Dear Ms Stephie Thanks for your review, we are happy your stay was as you expected. Concerning the shower we always have hot water maybe it was a problem in that moment, this is unusual. Kind regards Hotel El Ducado

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, close to everything ! We liked the personal attention in the hotel. The waiter always made us happy, and it was the best breakfast buffet we had in Peru. Recommended !
Stayed 1 night in Jul 2018

8/10 Good

Alex, Scotland

Liked: Staff & service, property conditions & facilities, room comfort
Good Miraflores área hotel
Only negative was forgot (?) to make up bed etc. The rest is positive, good location, friendly staff, arranged airport pickup, good breakfast.
Stayed 2 nights in Jan 2018

10/10 Excellent

Stephanie, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
The room was clean and comfortable, the staff was friendly and helpful, and the location was very convenient for walking around Miraflores. Highly recommended!
Stayed 4 nights in Dec 2017

8/10 Good

Yasmin, Costa RicA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all
Very good experience, nice hotel, good breakfast and confortable room.
Stayed 4 nights in Dec 2017

6/10 Okay

Philip

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location, tad noisy
Great location, tad noisy though during the day.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miraflores cutie
Location is perfect in Miraflores and in very quiet neighborhood.
Stayed 1 night in Sep 2017

10/10 Excellent

M. and L., toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i love it, really pleasant environment ! I will come back next time, peaceful place.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
This hotel is a dump and the wait for everything is absurd, check-in, check-out, getting a coffee in the morning . . .

10/10 Excellent

Charles, San Francisco.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the Ducado Hotel in Miraflores.
My neighbor recommended this hotel. He stays there when he visits family in Peru. I am glad I followed his recommendation. Pros: Central location, safe neighborhood, colonial décor, ample terrace overlooking a beautiful interior courtyard, excellent breakfast, attractive, friendly, helpful, competent staff. Cons: No elevator or air conditioning, a few tiny red ants in the room, no signs advising against the drinking of water from the tap, no supply of bottled water.

6/10 Okay

Benjamin H, Wheaton,Maryland

Liked: Cleanliness, property conditions & facilities
Nice hotel ,close to parque Kennedy and Larcomar
Overall it was a good experience.The hotel crew was helpful and polite.The rooms were clean. One cool night I tried to raise the temperature of the room but it did not work. During check out about 11:00 pm ,the clerk ask me for my credit card and I hand it to him,and it took him a few minutes to complete the transaction. I ask him to call me a taxi,about half way from the hotel to the airport the clerk calls the taxi driver and informs him that I forgot my credit card. Then the driver wants to charge me Twice the fare. Nevertheless I did have a Good time in Miraflores.

8/10 Good

Karolina, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Hotel El Ducado
It was a wonderful stay at Hotel El Ducado, surprisingly quiet even with a room facing the main street. The rooms were clean and comfortable. The wi-fi worked great. The breakfast was meager, but you cannot beat the value of this hotel for the price in the Miraflores neighborhood. I'm happy we found this hotel and I would stay again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel but not for families with baby car.
Good hotel but not for families with baby car. They do not have lift.

8/10 Good

Michel, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and great location
This is a really nice hotel for the price. The personel is great and very helpful. The one issue is breakfast that does not compare well with other hotels in the same class around.

2/10 Terrible

CarlCounts99, Miami, FL, USA

Disliked: Cleanliness, staff & service, room comfort
worse hotel experience in my life!!
I stayed here in May of 2012. I have never had such a terrible hotel experience in my life. First the rooms were very dirty and smelled terrible. The bathroom was in terrible condition. The staff were very nosy and constantly in my personal business. The hotel looks much better in the pics which are very misleading. The staff there do not like seeing an american man with a local peruvian woman. I was constantly harrassed by the staff at el ducado. I eventually had to leave 2 nights early due to the constant harrassment. DONT STAY AT THIS HOTEL. I WAS OVER CHARGED FOR EVERYTHING!!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My worse hotel experience ever!!
Please o please do NOT stay at hotel el ducado!!!! The room was in terrible condition. The room was not clean and smelled terrible. The hotel looks better in pics than in person. The staff was constantly in my personal business making trouble for me and my finance. One night she called my room . they refused to transfer the call and told her i had another woman in the room. They over charged me for everything and did not even have my reservation ready when i arrived. I had to beg to get the room cleaned. The room was never cleaned. Do NOT Stay there!!!

4/10 Poor

Juan, Colombia

Disliked: Property conditions & facilities, room comfort
El Ducado Lima
The hotel is old, not well maintained. There were fungus in the toilet. Creepy! We reserved a king bed, and they offered to change to a Double Bed because it wasn't clean yet.

8/10 Good

Dale, Phoenix, AZ, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small friendly hotel
Rooms are not air conditioned but fortunately it was not too hot during my visit.

8/10 Good

peta, sydney

Liked: Cleanliness, room comfort
Disliked: Staff & service
El Ducado -comfortable hotel in central location
This hotel is very comfortable and is in a great location, you are able to walk to most places or a short taxi ride to the city centre. However I found it hard to get wet in the shower and the staff I found were not very friendly or helpful.

10/10 Excellent

Gustavo Alonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MARAVILLAS DE LA VIDA
UN LUGAR MARAVILLOSO, CUANTAS VECES VAYA A LIMA, LLEGARE A ESE HERMOSO HOTEL
Stayed 4 nights in Mar 2020

8/10 Good

Luis Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/10 Poor

Henni

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
4 etages sans ascenceur
Stayed 2 nights in Jan 2020

8/10 Good

Amaro

Liked: Staff & service
Falta Limpieza en la alfombras
Esta bien pero falta elevador y Limpieza en la alfombra, los empleados amables
Stayed 1 night in Jan 2020

4/10 Poor

Wendy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Habitación sin ventilación
Realmente estuve en una habitación 203 y no tiene ventilación era un horno No pude dormir bien tuve que dormir con la puerta abierta
Stayed 1 night in Dec 2019

10/10 Excellent

Guillermo, Guatemala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, regresaria en unos años. El desayuno es muy completo y esta en una excelente ubicación.
Stayed 2 nights in Dec 2019

8/10 Good

humberto

Liked: Cleanliness, staff & service
Razoável
Hotel simples , porém atende .
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliches und hilfsbereites Personal, mit welchem wir uns gut in Englisch verständigen konnten. Wir hatten ein Zimmer mit Heizung, was sehr unüblich auf unserer Perureise war. Zur Küste und Einkaufszentrum Larcomar waren es nur wenige Minuten zu Fuß. Auch die Bushaltestelle für den Airport-Express konnten wir in wenigen Gehminuten erreichen. Insgesamt war das Zimmer sehr hellhörig, aber das ist in Peru scheinbar üblich, wie wir nach einigen Hotels festgestellt hatten. Die Gegend erschien uns sehr sicher und wir fühlten uns sehr wohl.
Stayed 1 night in Oct 2019

8/10 Good

Fouzia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très bien situé, au calme et confortable
La première nuit j'ai eu un appartement au lieu de la chambre réservée, en rez de chaussée,froid et sombre et je n'ai pas apprécié du tout après 12h de vol et le décalage horaire. Par contre lorsque j'ai exprimé mon inconfort, ils m'ont attribué rapidement pour les 4 nuits suivantes une autre chambre correspondant à ma réservation et beaucoup plus agréable. A part ce petit incident, le séjour a été presque parfait. Le patio intérieur très agréable et très bon petit déjeuner. Excellente situation de l’hôtel dans le quartier Miraflores tout près de la promenade de bord de mer et des principaux sites. Mobilier un peu vieillot mais propre et les lits confortables.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Muy cómodo. Ágil el check inn. Excelente ubicación
Stayed 2 nights in Sep 2019

8/10 Good

Natasja

Stayed 2 nights in Sep 2019

6/10 Okay

Juan Pablo

Disliked: Staff & service
hotel no tiene restauran, no tiene bar, la atención es regular, habitaciones antiguas Ubicación semi central, hotel regular
Stayed 2 nights in Aug 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nydelig Hotel med klassisk spanske arkitektur.
Hyggelig folk og bra service. Takk Ricardo og Yesenia for hjelpen 😍
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra rum till bra pris i området Miraflores. Detta område är det bästa o säkraste i Lima.
Stayed 2 nights in Jun 2019

10/10 Excellent

Natália

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local bastante confortável e funcionários atenciosos
Stayed 3 nights in May 2019

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019