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Reviews of Campanile Lille Ouest - Lomme

3 out of 5
Campanile Lille Ouest - Lomme
20 Rue du Chateau d'Isenghein, Lille, Nord

Reviews

7.6

Good

Rating 10 - Excellent. 85 out of 405 reviews" "
Rating 8 - Good. 199 out of 405 reviews" "
Rating 6 - Okay. 77 out of 405 reviews" "
Rating 4 - Poor. 25 out of 405 reviews" "
Rating 2 - Terrible. 19 out of 405 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Omar

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from La réception on Jan 19, 2024
BonjourMerci d'avoir fait un retour de votre séjour. En espérant vous revoir très viteCordialement

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was clean and had good food options. Just a long way out of the city centre.
Stayed 4 nights in Sep 2023
Response from La réception on Sep 29, 2023
Hello, thank you for your feedback, I will be sure to pass your comment on to my team. We look forward to welcoming you again. Kind regards

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was good
Stayed 1 night in Jul 2023
Response from alexis on Jul 5, 2023
BonjourMerci pour votre note

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
It was okay
It's a budget hotel so didn't have high expectations. Something to note is this is more like an American motel - the rooms are accessed from outside along the edges of the building. No lift as stated which was fine - spiders everywhere in the outside corridors though. Room itself well, I guess it looks like the picture but with yellowed walls. Horrible smell in the room, can't place it at all. Air conditioning if thats what it was didn't work, just blew room temp or hot air around the room depending on where you selected on the dial. Bathroom was adequate but clearly not cleaned properly given there was someone else's hair in the sink and dirt on the floor. Toilet had a mysterious brown stain under the water line too. The bed was comfortable, I slept well on it which was a definite plus. Security is pretty good since you have to cover the window with an electronic metal shutter at night. There was a kettle in the room, some spare sheets and a TV. I didn't try the breakfast but assume that was also okay given a few people were eating it.
Stayed 1 night in Sep 2022
Response from Manon on Sep 5, 2022
Hello, Thank you for making us a return regarding your stay The opinion of our customers is a source of constant.As for the inconvenience we are sorry for the discomfort caused by this situation. I will alert my team on this. Your return as a customer allows us to improve every day.Hoping to see you again in our establishment.Cordialy

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Typical run down French Motel chain
I never expect much when using these French Motel chains. This one was like every other one. They used to be good several years ago but they're now starting to look old and tatty. Cleanliness wasn't good. The bathroom stank of stale urine and despite being a non smoking room, everything stank of smoke.
Stayed 1 night in Aug 2022
Response from Manon on Aug 8, 2022
Hello, Thank you for making us a return regarding your stay The opinion of our customers is a source of constant. As for the inconvenience we are sorry for the discomfort caused by this situation. I will alert my team on this. Your return as a customer allows us to improve every day.Hoping to see you again in our establishment.Cordialy

8/10 Good

timothee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from alexis on Nov 21, 2019
Bonjour Merci pour votre note Cordialement Alexis

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from JEREMIE on Oct 13, 2019
merci pour votre note Cordialement Alexis

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from JEREMIE on Oct 2, 2019
Cher client merci d'avoir pris le temps de nous faire part de votre séjour agréable dans notre établissement. Nous serons heureux de vous recevoir de nouveau. Cordialement

6/10 Okay

Graham

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Ok for money
Missed out on breakfast as receptionist asked if I wanted breakfast and I decided not to pay for it. When I checked out lady said it was included. Room was nice, sex noises of room next door as well. Room wasn’t the cleanest either. I guess overall ok for the cost for one night.
Stayed 1 night in Apr 2019
Response from JEREMIE on May 16, 2019
Hello we thank you for sharing your vision of our hotel. Our customers' opinion is a source of constant improvement. Hope to see you soon Cordially

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019
Response from JEREMIE on Mar 18, 2019
Bonjour, Merci d'avoir séjourné dans notre établissement. L’accueil et la qualité sont l'une de nos priorités. En espérant vous revoir prochainement dans notre établissement. Cordialement

6/10 Okay

Soazig

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Needs improving
The reception was difficult to access and the evening receptionist not very welcoming. We were planning on having dinner at the hotel restaurant but it was already closed at 21:00. Thankfully, the hotel is located within a shopping area, so it was easy to find an alternative. One pubic hair found in the shower and one hair in the sink upon arrival. Not the Best first impression...
Stayed 1 night in Dec 2018
Response from .JEREMIE on Mar 14, 2019
Hello, Thank you for making us a return regarding your stay The opinion of our customers is a source of constant. As for the inconvenience we are sorry for the discomfort caused by this situation. I will alert my team on this. Your return as a customer allows us to improve every day.Hoping to see you again in our establishment. Cordialy

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised.
Nice room. Tea and coffee making facilities. Beautiful setting over looking lake, nice and quiet. Lots of places to eat and drink very close by. Great stop over on route to ferry port. Highly recommend.
Stayed 1 night in Oct 2018
Response from JEREMIE on Oct 27, 2018
Hello we thank you for sharing your vision of our hotel. Our customers' opinion is a source of constant improvement. Hope to see you soon Cordially

8/10 Good

Michael

Liked: Staff & service, room comfort
Good Hotel Close to Lille
Very good value for money and very close to the bowling alley where we were in a 4 day tournament. Lots of reasonable eateries nearby and a very large Carrefour in a shopping mall. Continental breakfasts which were okay for us. We were overlooking the lake at the back of the property and had a lovely view. Staff could just about muddle through with us in 'Franglais'. Good jumping off point for Lille and Ypres and only an hours drive from Calais.
Stayed 4 nights in Sep 2018
Response from JEREMIE on Oct 13, 2018
Hello we thank you for sharing your vision of our hotel. Our customers' opinion is a source of constant improvement. Hope to see you soon Cordially

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good convenient place to stay
We had rooms out the back on the top floor over looking the lake which was lovely. Rooms out the front, not so nice. They overlooked the retail park!! Plenty of restaurants nearby and a 10 minute walk to the metro where a 20 minute train ride took you into the centre of Lille. Rooms were clean and tidy, bed was comfy, bathroom more than adequate with clean towels every day. Some niggles; one lamp that didn't work, one dodgy socket (actually, not enough sockets. Only one double per room), only one chair for two people but all in all, a nice roomy place to stay. Breakfast was excellent, an eat as much as you like with plenty to choose from for all tastes. Would consider staying again if we were in that area again.
Stayed 2 nights in Jun 2018
Response from JEREMIE on Jun 17, 2018
: Hello we thank you for sharing your vision of our hotel. Our customers' opinion is a source of constant improvement. Hope to see you soon Cordially Jérémie

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
Ok for an overnight stop. Plenty of local restaurants.
Stayed 1 night in Jun 2018
Response from JEREMIE on Jun 11, 2018
Hello we thank you for sharing your vision of our hotel. Our customers' opinion is a source of constant improvement. Hope to see you soon Cordially Jérémie

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great location for things to do ir public transport but close enough to the town.
Stayed 1 night in May 2018
Response from JEREMIE on Jun 3, 2018
Bonjour, Merci pour votre commentaire. Je n'hésiterai pas à le partager avec mon équipe. Au plaisir de vous revoir. Cordialement Jérémie

8/10 Good

Graham

Liked: Cleanliness
Lille stopover
Good Location, quiet location with a good choice of restaurants in close proximity and good value for money
Stayed 1 night in May 2018
Response from JEREMIE on May 21, 2018
Hello we thank you for sharing your vision of our hotel. Our customers' opinion is a source of constant improvement. Hope to see you soon Cordially Jérémie

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnighter on a long journey.
Excellent overall, the receptionist did his best with the English/French barrier! Very peaceful. McDonalds around the corner if you don't want to try the excellent food! The Wi-Fi was a little slow, but it works. NOT for YouTube lovers! Not much milk for refreshments. to be fair, I didn't ask for more.
Response from JEREMIE on May 5, 2018
Hello we thank you for sharing your vision of our hotel. Our customers' opinion is a source of constant improvement. Hope to see you soon Cordially Jérémie

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for one night stay
Slightly tired but clean and comfy Good on site restaurant
Response from JEREMIE on Apr 29, 2018
Hello we thank you for sharing your vision of our hotel. Our customers' opinion is a source of constant improvement. Hope to see you soon Cordially

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover en route
Good clean basic motel type hotel. Staff are friendly, the only pity was that the restaurant was not onpen on Sunday night. Although there are plenty to choose from, near by, as the hotel is situated in a commercial area. The hotel rooms are comfortable and seemed freshly decorated, which added to the general cleanliness. Rooms are situated onto an external walkway but the night we stayed it seemed quiet. Would stay again.
Stayed 1 night in Mar 2018
Response from JEREMIE on Mar 13, 2018
Hello we thank you for sharing your vision of our hotel. Our customers' opinion is a source of constant improvement. Hope to see you soon Cordially Jérémie

8/10 Good

Jihae

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2017
Response from JEREMIE on Jan 22, 2018
Cher client merci d'avoir pris le temps de nous faire part de votre séjour agréable dans notre établissement. Nous serons heureux de vous recevoir de nouveau. Cordialement Jérémie

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy access and friendly staff
Comfortable and quick and easy access from the motorway
Stayed 1 night in Sep 2017
Response from Jérémie on Nov 12, 2017
Hello we thank you for sharing your vision of our hotel. Our customers' opinion is a source of constant improvement. Hope to see you soon Cordially Jérémie

8/10 Good

David, shropshire u.k.

Liked: Cleanliness, property conditions & facilities, room comfort
Good mid range chain hotel
good suburban location with many eating places near by. Excellent access to main road networks.
Stayed 3 nights in Aug 2017

6/10 Okay

Dave, Essex England

Liked: Cleanliness, staff & service
We choose this Hotel as a base for touring
The room was ok but the bed was very hard and lumpy.The buffy breakfast was better than OK but a bit pricey. There is a nice lake and park land at the rear of the hotel. There were plenty of places to eat within walking distance and the ones we tried were good, there is a large supermarket about 5 mins away which is in a shopping center.

6/10 Okay

mike, bognor regis, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On a huge retail park, hard to find the hotel.
Hotel fine. Finding and getting to it, across the retail park at 4.30 pm on a Friday, was a nightmare.

8/10 Good

Graham

Liked: Cleanliness
Reasonable price for room
Stayed 3 nights, breakfast a bit overpriced, room was kept very clean.

4/10 Poor

Alexander, Brooklyn, NY

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It is a typical motel. Cheap look from the outside and the same inside. The difference was a price tag. It is seriously overpriced. Otherwise it is a typical motel. Did i say it before?

8/10 Good

Martin, Wiltshire

Liked: Staff & service, property conditions & facilities
Basic hotel that tick all the boxes
Functional hotel ideal as a base to visit Lille

6/10 Okay

Verified traveller

The hotel was ok but the shower over bath with shower curtain lets it down.

2/10 Terrible

Aaron B.

Disliked: Cleanliness, staff & service, room comfort
Trip to somme battlefields
Unable to give a review due to French ferry workers striking. Hotel was far from empathetic and would not consider a refund even though the cancellation was not our fault. Arrogant, rude staff spoiled our holiday .

8/10 Good

Lindade, Kent

Liked: Cleanliness, staff & service, room comfort
Good overnight stop
The hotel is situated in a large retail park so there is a good choice of restaurants and activities. The hotel is good and Campaniles are always very clean. We were just staying for one night due to problems at Calais port, but were able to book with very short notice with confidence in the brand.

6/10 Okay

Verified traveller

Quick stop
Was a bit noisy at night due to other guests. But room was adequate for a quick overnight stop. Restaurant and shops very close as is in a 'shopping complex' area.

10/10 Excellent

Ms C P, Nilchand, Staffordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The Campanile range of hotels are always well up to standard. The rooms are clean, everything in the room works and the staff very helpful. I stayed at this particular hotel on the same date last year (2014) and when I rang to confirm my reservation the member of staff remembered me by my name - now that's what I call a personal service. The location of this hotel is ideal for people travelling with pets as the ground floor rooms open straight out onto lawns and there is access to a park and lake which is ideal for walking the dogs. Will certainly be going there again next year.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a stay during a WW1 self drive
The hotel was in a handy location between the Somme and Ypres... facilities nearby and easy motorway connections

8/10 Good

Mark, Wiltshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional motel style accommodation.
Functional motel style accommodation with comfortable rooms. Staff very friendly and helpful. Very cheap but value for money accommodation in all. Based on a large retail and entertainment park.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very suitable for an overnight during travel

4/10 Poor

Mark, Atlanta

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ok - value stay.
Staff was nice and helpful. Spoke English pretty well. Nice breakfast. Room was very cramped and dated. Location is on the back side of a shopping complex. Gave two little skimpy towels and a bar of soap. No vending machines.

6/10 Okay

TravellingBowler, England

Basic but fine
Generally as expected from a Campanile. The rooms are small, but have what is required. Coffee making facilities are a nice touch, but spoilt by providing paper cups and plastic spools - we know to take our own. Lakeside rooms have a better view, but the noisy birds in the morning can be a disturbance.

6/10 Okay

frankl8

Liked: Room comfort
Disliked: Property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the trip
The online pics are very deceiving of the actual presentation of the hotel. As per the US standard, it would be a 1 star at best. The rooms were small and bare bones. The bathrooms were old and stained and my kids room was so disgusting that we had to move to different rooms. For the money, I would have spent a bit more and opted for a brand name hotel even a best western would have been a significant upgrade. The location was creepy and my wife barely slept, the beds were upgraded cots, very hard. My family didn't even take a shower as the bathrooms were mold stained. We only spent the first day there and checked out as early as possible to a Sheraton not too far. Don't even think about this place, please do yourself a favor.

2/10 Terrible

Well travelled traveller, South West

Disliked: Cleanliness, property conditions & facilities, room comfort
Think carefully
Disappointed, this was not a hotel, but a Motel! The reception, was modern, light and clean. Staff good, helpful and polite. The dining room smart and food if you eat there was quite good value....but all these are in a different building. The rooms are in a seperate block. They are very small, tired and not good value. Bathroom equally disappointing. Should be marketed as a 'Motel' not hotel. Expensive for what you get. Real value should be about 25euro per night. At that price everything becomes good value!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Convenient location but could be cleaner
It was very cheap, so I wasn't expecting luxury, but it could have been cleaner. The two members of staff (on reception) that we dealt with were very helpful, but the hotel building is a bit old and shabby, and our room needed a good clean (dust behind the doors, etc). Very convenient location, though, on the retail park with Ikea and Carrefour, just off the main road, which would be good if you are travelling and using this as a stop-over.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Campanile Lomme - interesting location
Clean, comfortable, good food, friendly staff. This hotel is in an excellent location with shops, restaurants etc very close by. The rooms at the back look over a lake and on the opposite side is a circus school with a "fake" fort. Well worth walking to have a look. Very convenient for world war I sites.

8/10 Good

Sabrine, Switzerland

Liked: Cleanliness, property conditions & facilities, room comfort
Good but not that close to Lille
I stayed at the hotel with my fiancee for a night and it was very convenient to be close to plenty of options to eat out at night. But despite that, there was not much to do around. It was not as close to Lille as we expected and we were also not very motivated to drive there during the evening. Overall it is a good quality and clean hotel and I reccomend mainly if you are travelling and need a place to stay over night. It is a kind of 'US Movies Motel style' hotel. The rooms are comfy, only problems is you can hear very easily any noise from the nearby rooms (which also means you can be heard easily).

10/10 Excellent

sebastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from La réception on Dec 15, 2023
Bonjour, merci d'avoir noté votre séjour depuis notre établissement, cordialement

8/10 Good

CHRISTIAN

Stayed 1 night in Dec 2023
Response from La réception on Dec 15, 2023
Bonjour, merci d'avoir noté votre séjour depuis notre établissement, cordialement

10/10 Excellent

Patrick

Stayed 1 night in Nov 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très gentil et souriant. Chambre propre très bonne literie(très bien dormi). Le petit déjeuner un peu à mon goût pour le choix disponible.
Stayed 1 night in Nov 2023
Response from La réception on Dec 1, 2023
Bonjour, votre confort est notre priorité, et nous sommes heureux que ces aspects aient contribué positivement à votre séjour. Vos commentaires sont importants pour nous, et nous les prendrons en compte pour évaluer comment nous pourrions améliorer l'offre du petit déjeuner.Merci d'avoir pris le temps de partager vos impressions, et nous espérons avoir l'opportunité de vous accueillir à nouveau dans le futur pour vous offrir une expérience encore plus satisfaisante. Merci d'avoir choisi notre établissement.

8/10 Good

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenable
tarif satisfaisant pour un petit séjour
Stayed 1 night in Nov 2023
Response from La réception on Nov 24, 2023
Bonjour, merci d'avoir noté votre séjour depuis notre établissement, cordialement