Title: Jinmao Purelax Lijiang - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Jinmao Purelax Lijiang

Escape to tranquility with spa treatments and delicious Italian meals. Enjoy convenient amenities like an indoor pool and coffee shop.

## Photo gallery for Jinmao Purelax Lijiang

![Premium bedding, minibar, in-room safe, desk - Jinmao Purelax Lijiang (Lijiang)](https://images.trvl-media.com/lodging/10000000/9050000/9040200/9040107/975a5e70.jpg?impolicy=resizecrop&rw=598&ra=fit)

![BBQ/picnic area - Jinmao Purelax Lijiang (Lijiang)](https://images.trvl-media.com/lodging/10000000/9050000/9040200/9040107/fc7e312f.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Premium bedding, minibar, in-room safe, desk - Jinmao Purelax Lijiang (Lijiang)](https://images.trvl-media.com/lodging/10000000/9050000/9040200/9040107/7d84188d.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Lobby - Jinmao Purelax Lijiang (Lijiang)](https://images.trvl-media.com/lodging/10000000/9050000/9040200/9040107/b8ce5c19.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Body treatments, hydrotherapy, aromatherapy, hot stone massages - Jinmao Purelax Lijiang (Lijiang)](https://images.trvl-media.com/lodging/10000000/9050000/9040200/9040107/4b8cdd43.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

In the heart of Gucheng District, Jinmao Hotel Lijiang, the Unbound Collection by Hyatt invites you to unwind on its serene terrace or indulge in a rejuvenating spa treatment. With two restaurants offering Italian cuisine and a bar serving refreshing drinks, plus an indoor pool and coffee shop for added convenience.

## Reviews

9.2

Wonderful

## Popular amenities

- Pool
- Hot tub
- Spa
- Free WiFi
- Restaurant
- Air conditioning

## Room options

### Check availability for these dates

Tonight

[Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=9040107&PinnedHotelID=9040107&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Dec. 24 - Dec. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=9040107&PinnedHotelID=9040107&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=9040107&PinnedHotelID=9040107&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=9040107&PinnedHotelID=9040107&HadPinnedHotel=true&regionId=-1&adults=2)

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All rooms

1 bed

2 beds

3+ beds

Showing 12 of 12 rooms

### View all photos for Deluxe Suite, 1 King Bed

![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9050000/9040200/9040107/ceb4e292.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Suite, 1 King Bed

### Highlights

Balcony

Separate sitting area

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

- 1001 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed

### View all photos for Deluxe King Room 

![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9050000/9040200/9040107/ceb4e292.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe King Room 

### Highlights

Balcony

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

TV

- 667 sq ft
- Sleeps 3
- 1 King Bed

### View all photos for Deluxe Twin Room 

![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9050000/9040200/9040107/w2880h1941x0y3-9b795a53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Twin Room 

### Highlights

Balcony

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

TV

- 667 sq ft
- Sleeps 3
- 2 Twin Beds

### View all photos for Villa, 1 Bedroom

![Villa, 1 Bedroom](https://images.trvl-media.com/lodging/10000000/9050000/9040200/9040107/b7a42abb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Villa, 1 Bedroom

### Highlights

Yard

Balcony

Separate dining area

Separate sitting area

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

- 1098 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed

### View all photos for Villa, 2 Bedrooms

![Villa, 2 Bedrooms](https://images.trvl-media.com/lodging/10000000/9050000/9040200/9040107/4974ddc2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Villa, 2 Bedrooms

### Highlights

Yard

Balcony

Separate dining area

Separate sitting area

Soundproofed

Fireplace

Private pool

Air conditioning

- 1970 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed and 2 Twin Beds

### View all photos for Snow Mountain King Room 

![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9050000/9040200/9040107/97677f55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Snow Mountain King Room 

### Highlights

Balcony

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

TV

- 667 sq ft
- Hill view
- Sleeps 3
- 1 King Bed

### View all photos for Snow Mountain Twin Room 

![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9050000/9040200/9040107/364a001f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Snow Mountain Twin Room 

### Highlights

Balcony

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

TV

- 667 sq ft
- Hill view
- Sleeps 3
- 2 Twin Beds

### View all photos for Superior Lakeview King Room

![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9050000/9040200/9040107/ceb4e292.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior Lakeview King Room

### Highlights

Balcony

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

TV

- 667 sq ft
- 1 bedroom
- Lake view
- Sleeps 3
- 1 King Bed

### View all photos for Superior Lakeview Twin Room

![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9050000/9040200/9040107/w2880h1941x0y3-9b795a53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior Lakeview Twin Room

8.0

Very good

1 review

### Highlights

Balcony

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

TV

- 667 sq ft
- 1 bedroom
- Lake view
- Sleeps 3
- 2 Twin Beds

### View all photos for Deluxe Snow Mountain View King Room

![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9050000/9040200/9040107/aca01ae8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Snow Mountain View King Room

### Highlights

Balcony

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

TV

- 840 sq ft
- 1 bedroom
- Mountain view
- Sleeps 3
- 1 King Bed

### View all photos for Deluxe Snow Mountain View Twin Room

![Deluxe Snow Mountain View Twin Room](https://images.trvl-media.com/lodging/10000000/9050000/9040200/9040107/5e157a37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Snow Mountain View Twin Room

### Highlights

Balcony

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

TV

- 667 sq ft
- 1 bedroom
- Mountain view
- Sleeps 3
- 2 Twin Beds

### View all photos for Executive Suite, 1 King Bed

![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9050000/9040200/9040107/d94c2b28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Executive Suite, 1 King Bed

### Highlights

Balcony

Separate sitting area

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

- 2271 sq ft
- Hill view
- Sleeps 3
- 1 King Bed

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## About the area

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C26.91443%2C100.22027&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ziUEm0VuPQhE-KvKMz_xccLv-AA=)

No 8 Xiangjiang Road, Gucheng District, Lijiang, Yunnan, 674100

#### What's nearby

- Ancient Tea Horse Road Museum \- 3 min drive \- 2.9 km
- Black Dragon Pool \- 5 min drive \- 4.0 km
- Lijiang Old Town \- 6 min drive \- 5.4 km
- Hong Kong Compatriots Donate Monument \- 9 min drive \- 7.5 km
- Jade Dragon Snow Mountain Scenic Area \- 16 min drive \- 18.8 km

#### Getting around

- Lijiang Railway Station - 29 min drive
- Lijiang (LJG) - 42 min drive

#### Restaurants

- ‪明月 Ming Yue Banyan Tree - ‬5 min drive
- ‪祖母的厨房西餐厅 - ‬9 min walk
- ‪花姐野生菌腊排骨花园餐厅(二分店) - ‬3 min drive
- ‪成都尚古餐厅 - ‬4 min drive
- ‪顺欣小吃 - ‬3 min drive

## About this property

### Jinmao Purelax Lijiang

Luxury hotel located in Gucheng District

Take advantage of an adjacent golf course, game and wildlife viewing, and a terrace at Jinmao Purelax Lijiang. Get out on the links at this hotel and enjoy amenities such as a golf pro shop. For some rest and relaxation, visit the sauna or hot tub, and indulge in a facial, aromatherapy, or a hot stone massage. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as designer stores on site and a coffee shop/cafe. 

Other perks at this hotel include:

- An indoor pool
- Limo/town car service, buffet breakfast (surcharge), and express check-out
- Express check-in, bicycle parking, and local meal delivery service
- Luggage storage, a porter/bellhop, and tour/ticket assistance

Room features

All 305 rooms include comforts such as 24-hour room service and fireplaces, in addition to thoughtful touches like premium bedding and wet bars. 

Extra amenities include: 

- Children's slippers, children's dinnerware, and free infant beds
- Bathrooms with deep soaking tubs and bidets
- TVs with cable channels and DVD players
- Wardrobes/closets, balconies, and eco-friendly cleaning products

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## Property amenities

### Internet

- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet

### Parking and transportation

- Height restrictions apply for onsite parking
- Limo/town car service
- Limited onsite parking

### Food and drink

- Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 115 for adults and CNY 57.50 for children
- 6 restaurants
- A bar/lounge
- A coffee shop/cafe
- Couples/private dining

### Restaurants on site

- BiaoCiao餐厅
- 湖畔餐厅
- 滇香馆
- 酥园
- 鸭炉

### Things to do

- 24-hour health club
- 9-hole adjacent golf course
- Bicycle storage
- Designer stores
- Game viewing
- Golf clubs/equipment
- Hot tub
- Indoor pool
- Pro golf shop
- Sauna

### Family friendly

- Children's dinnerware
- Dining table
- DVD player
- In-room crib
- Indoor pool
- Laundry facilities
- Rollaway/extra bed (surcharge)
- Soundproofed rooms

### Conveniences

- 24-hour front desk
- Guidebooks
- Laundry facilities
- Luggage storage
- Safe at front desk

### Guest services

- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Turndown service
- Wedding services

### Business services

- 11 meeting rooms
- 32,292 square feet of conference space
- Business center

### Outdoors

- Barbecue grill
- Garden
- In a regional park
- On a lake
- Outdoor entertainment area
- Terrace

### Spa

- Aromatherapy
- Body scrubs
- Deep-tissue massages
- Facials
- Hot stone massages
- Hydrotherapy
- In-room massages
- Reflexology
- Thai massages

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Hardwood flooring in room
- Wheelchair accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible lounge
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-width doorways

### More

- 3 floors
- Art Deco architecture
- Ballroom
- Banquet hall
- Built in 2014
- Smoking not allowed

## Room amenities

### Bedroom

- Free crib
- Premium bedding
- Rollaway/extra bed (surcharge)

### Bathroom

- Bathrobes
- Bidet
- Children's slippers
- Deep soaking bathtub
- Free toiletries
- Hair dryer
- Private bathroom
- Shower/bathtub combination
- Slippers
- Towels provided

### Entertainment

- DVD player
- MP3 dock
- TV with cable/satellite channels

### Food and drink

- 24-hour room service
- Cleaning supplies
- Coffee/tea maker
- Dining table
- Electric kettle
- Free bottled water
- Meal delivery service
- Minibar
- Paper towels
- Restaurant dining guides
- Wet bar

### More

- Air conditioning (climate-controlled)
- Cleaning products are eco-friendly
- Connecting rooms available
- Desk
- Desk chair
- Electrical adapters
- Fireplace
- Free local calls
- Laptop workspace
- Phone
- Safe
- Soundproofed rooms
- Window screens

## Policies

### Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18 

### Check-out

Check-out before noon

Express check-out available

### Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Guests driving to the property should contact this property in advance (e.g., directions)

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

Pets not allowed

### Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 260.0 per night

Free cribs are available on request at the property

### Property payment types

## Important information

### Optional extras

- Fee for buffet breakfast: approximately CNY 115 for adults and CNY 57.5 for children
- Rollaway bed fee: CNY 260.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

### We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Parking height restrictions apply

### National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

### Property is also known as

Grand Hyatt Lijiang Hotel

Jinmao Hotel Lijiang Unbound Collection Hyatt

Jinmao Hotel Unbound Collection Hyatt

Jinmao Lijiang Unbound Collection Hyatt

Jinmao Hotel Lijiang Unbound Collection Hyatt

Jinmao Hotel Unbound Collection Hyatt

Jinmao Lijiang Unbound Collection Hyatt

Jinmao Unbound Collection Hyatt

Hotel Jinmao Hotel Lijiang, the Unbound Collection by Hyatt

Jinmao Hotel Lijiang, the Unbound Collection by Hyatt Lijiang

Jinmao Hotel Lijiang in the Unbound Collection by Hyatt

Grand Hyatt Lijiang

丽江金茂隐逸酒店·凯悦臻选

Jinmao Purelax Lijiang Hotel

Jinmao Purelax Lijiang Lijiang

Jinmao Purelax Lijiang Hotel Lijiang

Jinmao Hotel Lijiang the Unbound Collection by Hyatt

Jinmao Purelax Lijiang The Unbound Collection By HYATT

## Frequently asked questions

### Does Jinmao Purelax Lijiang have a pool?

### How much does it cost to stay at Jinmao Purelax Lijiang?

### Is Jinmao Purelax Lijiang pet-friendly?

### How much is parking?

### What time is check-in at Jinmao Purelax Lijiang?

### What time is check-out at Jinmao Purelax Lijiang?

### Where is Jinmao Purelax Lijiang located?

## Have a question?

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## Reviews

## Jinmao Purelax Lijiang Reviews

9.2

### Wonderful

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 9.4

Cleanliness

### 8.0

Location

### 9.0

Staff & service

### 9.0

Eco-friendliness

### 9.2

Property conditions & facilities

10 - Excellent

63

8 - Good

21

6 - Okay

7

4 - Poor

2

2 - Terrible

1

## Reviews

### 10/10 Excellent

#### Lance

Jan 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was spacious and very comfortable. Food was pretty good. Service was excellent 

##### Lance

Stayed 5 nights in Jan 2025

### 10/10 Excellent

#### Anita

Jan 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We enjoyed our stay very much! As our flight was early morning, the team organised breakfast bags for us upon departure. Issues were resolved promptly and efficiently. There are many places to eat close to the hotel. I would definitely stay here again

##### Anita

Stayed 3 nights in Jan 2025

### 10/10 Excellent

#### Chung Man

May 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a big property. It’s a nice place to relax. Few things can use some upkeeping but that goes with the age of the hotel. 

##### Chung Man

Stayed 3 nights in May 2024

### 10/10 Excellent

#### Pui Shan Alice

Oct 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### 好住，好玩

近玉龍雪山，整體很舒服，有很多動物，羊駝，有兩隻可愛的邊牧，酒店大堂服務員都很親切！值得住

![](https://a.travel-assets.com/ugc/hotel-reviews/67A428CEDA23F7CD11A5E0ADB6E81F6EC819CF7B1728964032353.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### Pui Shan Alice

Stayed 2 nights in Oct 2024

### 10/10 Excellent

#### Chi Chi

Jul 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

服务很好，高尔夫车可以接客人出入，意大利餐厅的pizza和pasta很好吃，中餐厅也好吃。房间宽敞，可以看到山景和酒店的湖景，不错。

##### Chi Chi

Stayed 4 nights in Jul 2024

### 10/10 Excellent

#### HO KIN

Dec 13, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

非常好之選

##### HO KIN

Stayed 1 night in Dec 2023

### 8/10 Good

#### Kee Kwan

Jul 28, 2023

Liked: Cleanliness

環境不錯，酒店餐廳早餐，滇香馆晚餐都不錯。房內設施舊，畢竟是5星級酒店，都有應該的清潔、整齊。開水喉就有熱水，但有時水溫不穩。想起來房間床頭的usb 是壞的，電話充電最好帶齊插頭。第一天到步時門口的職員叫我把行李不要帶進登記大廳，語氣不太友善。進去發現其他客人都是自己帶著的，登記完畢後發現那個職員走了去開車送客人回房間，我那行李箱沒人看著， 那時候在旁邊的客人蠻多！

##### Kee Kwan

### 10/10 Excellent

#### Xiang

Dec 31, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

景色无敌，环境舒服，非常适合度假之选。

##### Xiang

Stayed 3 nights in Dec 2021

### 10/10 Excellent

#### LU

Dec 11, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### 完美体验

非常好，值得拥有

##### LU

Stayed 3 nights in Dec 2019

### 4/10 Poor

#### John

Nov 17, 2019

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Spacious room. The hotel was quiet, in fact too quiet it felt like a ghost town. The shopping area located inside the property was all closed and locked up, and you don't see that many guests around. Service was subpar, definitely not Hyatt's standards.

##### John

Stayed 2 nights in Oct 2019

### 10/10 Excellent

#### Verified traveller

Nov 11, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

아주 고급지구요 호텔내에서 산책만 해도 힐링되네요 수허고전 리장고전 전부 다 가깝구 좋아요 택시도 금방금방 잡아주시고 영어로 소통 가능합니다

##### Verified traveller

Stayed 3 nights in Oct 2019

### 8/10 Good

#### Iok Fan

Sep 27, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Quite and beautiful

Food there is not at the standard of this brand I have tried.

##### Iok Fan

Stayed 2 nights in Sep 2019

### 6/10 Okay

#### Verified traveller

Sep 10, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

#### Beautiful property hindered by sloppy service

The Property is beautiful. The service by staff is not so great. When arrived , no staff to welcome or help with luggage. Arrived 3pm time slot. During departure 5am - also no one to help and say good bye. StAff is sleepy - not sure if is due to low season and not so many people. 

##### Verified traveller

Stayed 1 night in Sep 2019

### 10/10 Excellent

#### Philippe

Aug 23, 2019

Liked: Staff & service, property conditions & facilities, room comfort

#### Beautiful resort 

Loved the mountain view. Very large and comfortable rooms. Highly recommended.

##### Philippe

Stayed 2 nights in Aug 2019

### 8/10 Good

#### Min

Jun 10, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

#### 멋친 풍경, 좋은 룸상태, 친절한 스텝

방갈로에 머물렀는데 설산이 뒤로 펼쳐진 훌륭한 풍경을 볼수 있고 넓고 깨긋한 룸 상태와 친절한 스텝들 덕분에 좋은 시간을 보낼수 있었습니다만 마지막 날 저녁을 먹고 오니 조명이 들어오지 않아서 밤 10시에 결국 방을 옮기게 되었는데 같은 등급으로 옮겨 주기로 했으나 맨션 형태의 3층 방으로 바꿔줘서 조금 실망을 하게 되었습니다.

##### Min

Stayed 2 nights in Jun 2019

### 10/10 Excellent

#### Kumico

May 4, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

宿泊当日に停電が有り、SPAとプールが使えなかったのはとても残念でした。

##### Kumico

Stayed 2 nights in Apr 2019

### 10/10 Excellent

#### YANFEI

Feb 11, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### 愉快的一次体验

非常好的体验。

##### YANFEI

Stayed 1 night in Feb 2019

### 6/10 Okay

#### Verified traveller

Sep 29, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

#### 令人失望

酒店位置十分一般，遠離古城。我們本身預訂了套房，但check in員工自行安排了另外一間據說是景觀比較好但較細的房間，變相是downgrade 了。直到我們發現詢問才講，浪費了很多時間去轉房。房間中規中距，性價比低，同在麗江的州際酒店好很多。但員工態度有禮。酒店中餐廳味道好好，用了團購超便宜，兩人餐只要$128.

##### Verified traveller

Stayed 1 night in Sep 2018

### 10/10 Excellent

#### Anthony, Sydney

Sep 27, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend, would definitely stay again. Room was large and lovely. the hotel dining was excellent. Only issues were that I couldn't get a cocktail at the bar as it was a beer-only night. Also, the breakfast started at 0630 which I had to miss as I had to leave for an early flight. There was no in-room breakfast available.

##### Anthony

Stayed 1 night in Sep 2018

### 8/10 Good

#### Carmen, Hong Kong

Aug 9, 2018

Liked: Cleanliness, staff & service, room comfort

Good view, staff are helpful and friendly! Disappointed to the breakfast is not included!

##### Carmen

Stayed 2 nights in Aug 2018

### 8/10 Good

#### Jack, California

Jul 8, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, but the location too far from the old town, the staff need more tranning, book the room from Expedia app. After arrived the hotel, the front desk can’t find the reservation, been waiting for almost 2 hours. Finally I Have to told the staff contect thier reserve department, after they confirm the reservation, have to wait for room clean, the staff don’t feel sorry in holetime.

##### Jack

Stayed 3 nights in Jul 2018

### 10/10 Excellent

#### Jiyeon, Seoul

Jul 1, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Good experience

I am currently staying at the hayatt hotel. The hotel is beautifully managed with traditional-style buildings on a spacious ground. There are many facilities, of which the sauna is particularly spectacular. And above all, I was impressed by the friendly staff at the grand club. Sally and Judy provided a careful and friendly service with a smile. I've booked Hyatt for the first time because member of Accor club. However, due to Sally and Judy kindness, I became more interested in using Hyatt, too. 

##### Jiyeon

Stayed 2 nights in Jun 2018

### 10/10 Excellent

#### Verified traveller

Jun 25, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

전반적으로 편안하고 주위환경도 좋으며 수영장도 좋았다. 하지만 특급호텔이라는 것에 비하면 영어사용자가 부족한듯....

##### Verified traveller

Stayed 2 nights in Jun 2018

### 10/10 Excellent

#### Yuk Loi

Jun 12, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

職員服務態度友好親切。

##### Yuk Loi

Stayed 2 nights in Jun 2018

### 4/10 Poor

#### kay mang

May 25, 2018

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

#### Will not come again until they improve 

Beautiful hotel but bad experience. No service at all. We have to clean the table by ourselves at the Club. The worst was they screwed up my friend ‘s hotel bill, use my credit card to settle the bill then called me and asked us to settle it by ourselves. I have never stayed the hotel like this before. 

##### kay mang

Stayed 3 nights in May 2018

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