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Reviews of Relais & Châteaux Hotel Bülow Palais

5 out of 5
Relais & Châteaux Hotel Bülow Palais
Koenigstr. 14, Dresden, SN

Reviews

9.8

Exceptional

Rating 10 - Excellent. 316 out of 352 reviews" "
Rating 8 - Good. 30 out of 352 reviews" "
Rating 6 - Okay. 4 out of 352 reviews" "
Rating 4 - Poor. 1 out of 352 reviews" "
Rating 2 - Terrible. 1 out of 352 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lubor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was wonderful. The check-in, concierge, breakfast and dinner staff, everyone.
Stayed 3 nights in Jan 2024
Response from Bülow-Team on Jan 30, 2024
Dear Lubor,It was a pleasure to have you with us. Thank you for the review.Best regards from DresdenYour Bülow team

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent gorgeous clean beautiful sauna. An unknown gem. Food was stellar down to every detail. Best Weiner schnitzel I’ve ever had. Vesper martini to perfection. Chestnut soup was heaven. Staff is excellent. Room was gorgeous and spacious. Reception desk were friendly but not very knowledge.
Stayed 1 night in Jan 2024
Response from Hotelmanagement on Jan 10, 2024
Dear Kenneth,Thank you very much for your kind review and we are glad that you had a nice stay with us. Our team tries to give our guests the best stay they can get.With kind regards from the Baroque neighbourhoodYour Bülow-Team

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient and friendly staff. The hotel was beautifully decorated for Christmas. There was a lovely Christmas market just around the corner. The hotel is well situated. You can get a taxi from the airport or take a local train for about 15 minutes and then walk a few minutes to the hotel. The city centre is within walking distance. I would highly recommend this lovely hotel.
Stayed 3 nights in Dec 2023
Response from Hotelmanagement on Jan 10, 2024
Dear Carol,We would like to thank you very much for this warmest recommendation of our hotel. We look forward to welcoming you perhaps a second time.Best regardsYour Büow team

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If in dresden stay here...
Visit. If was a wonderful experience and should be repeated.
Stayed 2 nights in Nov 2023
Response from Bülow-Team on Nov 14, 2023
Dear Ben,The Bülow team would like to thank you from the bottom of our hearts for your wonderful review. We wish you all the best until we meet again!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 2 nights in Oct 2023
Response from Bülow-Team on Nov 14, 2023
Thank you very much for the review, dear Stephen. Best regards from the Bülow team

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a very nice, clean hotel with spacious room. the location was excellant. it was close to good restaurants. The bed was extermely comfortable. The reception staff was very helpful. The hotel had lots of character and style. The room decoration was beautiful. Nice touches like fruit plate in room and welcome drink.
Stayed 1 night in Oct 2023
Response from Bülow Team on Oct 17, 2023
Dear Mr. Eric Hayward,It was a pleasure to welcome you in Dresden and in our Hotel Bülow Palais. To read that you enjoyed your stay with us is the best praise for us. Thank you for rating. Best regards from the Bülow team

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous hotel in a perfect location in the New Town, just a short (and dramatic!) walk to the Old Town. And the price was very reasonable. We'll be happy to stay here again when in Dresden.
Stayed 2 nights in Oct 2023
Response from Bülow Team on Oct 17, 2023
Dear Mr. Matthew Coleman,Thank you very much for rating your stay with us in the Hotel Bülow Palais. It was a pleasure to welcome you in Dresden. Best regards from the Bülow team

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 3 nights in Sep 2023
Response from Bülow Team on Sep 26, 2023
Dear Rodney,thank you very much for rating your stay with us in the Hotel Bülow Palais. It was a pleasure to welcome you in Dresden.

10/10 Excellent

Y., Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very quiet area about 10 minutes walk to the old town. We enjoy having dinner at the Spanish restaurant with great tapas next to the hotel. Close by there is a grocery store.
Stayed 4 nights in Sep 2023
Response from Bülow Team on Sep 19, 2023
Dear Mr. Liu,The Bulow Team would like to thank you for your positive review. Many greetings from Dresden!

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in an excellent location with interesting and elegant decor.
Stayed 1 night in Sep 2023
Response from Bülow Team on Sep 19, 2023
Dear Mrs. Cage,It was a pleasure to have you as our guest. We thank you for your appreciation and send you our best regards from the entire Bulow team.

10/10 Excellent

Halina

Stayed 1 night in Sep 2023
Response from Bülow team on Sep 13, 2023
Dear Halina,thank you very much for your wonderful review. We are looking forward to welcome you here again soon.

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury
Really nice luxurious room but no hot pot to make coffee in the room. Breakfast good with made to order and buffet. Parking is under the hotel and a bit tight, but manageable. Lobby decor had a "Alice in wonderland" vibe.
Stayed 1 night in Jul 2023
Response from Bülow Team on Aug 23, 2023
Thank you so much for the review, dear Michelle. We were pleased that you felt comfortable with us. The coffee maker is available in the higher room categories. But we would like to think about offering this in the deluxe category in the future. In any case, thank you for the advice.Kind regards from the Bülow team

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, warm and elegant interior design, friendly staff, clean!
Stayed 1 night in Aug 2023
Response from Bülow-Team on Aug 23, 2023
Dear Yu,the Bülow team would like to thank you for your evaluation and sends its warmest regards from Dresden.

10/10 Excellent

Daniel, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel on earth. The rooms are spacious, service A exceptional, location great, very safe and walkable neighborhood with shopping and restaurants across the street, etc. This simply is an A hotel across the board and I give it my highest recommendation possible.
Stayed 2 nights in Jun 2023
Response from Bülow Team on Jun 26, 2023
Dear Daniel, it was a pleasure to read your feedback. We are glad that you enjoyed your stay with us, because it is the greatest recognition of our work. Thank you for being our guest and recommending us to others. We are looking forward to welcome you again as our guest and wish you until then all the best.Your Bülow Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Bülow Team on Jun 23, 2023
Lieber Gast, für Ihre Einschätzung möchten wir uns bedanken. Vielen Dank, dass Sie bei uns zu Gast waren.Ihr Bülow Team

10/10 Excellent

Matthew, Covington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding customer service, very comfortable and fully equipped rooms. Will book again on next visit.
Stayed 1 night in Jun 2023
Response from Bülow Team on Jun 23, 2023
Dear Matthew, It was a pleasure to welcome you in Dresden and in our Hotel Bülow Palais. To read that you enjoyed your stay with us is the best praise for us. Thank you for rating.We are looking forward to welcome you again soon. All the best for you!Your Bülow Team

10/10 Excellent

E Clothier

Stayed 4 nights in Apr 2023
Response from Bulow team on May 11, 2023
Thank you for your visit. We appreciate your rating very much.Best regards, yours Bulow team

10/10 Excellent

Mario

Stayed 1 night in Mar 2023
Response from Bülow-Team on Apr 6, 2023
Lieber Mario,vielen Dank für den Besuch und die Bewertung.Herzlichst - Ihr Bülow-Team

10/10 Excellent

Rhyl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were superb . Our meal was excellent. Only suggestion is fluffier pillows. North Americans are not used to flat thin pillows.
Response from Guest Relations on Feb 3, 2023
Dear Rhyl,thank you for your review. Talk with us during your next visit about our pillow menu, then you have the choice between different pillows. Best regards from the Bülow Team

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of nice little touches. The fresh fruit each day, the breakfast that has ruined me forever as I have never tasted heaven before. The gift of the teddy bear is cute.
Stayed 4 nights in Sep 2022
Response from Hotel Bülow Palais Dresden on Oct 6, 2022
Dear Steve,Thank you very much for your kind feeback. We appreciate it greatly, and are looking forward to accommodate you during your next stay in Dresden.Best regards from your Bülow-Team.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Nice place
Unfortunately the beds are not back-friendly.
Stayed 3 nights in Aug 2022
Response from Hotel Bülow Palais Dresden on Oct 6, 2022
Dear guest,Thank you for taking your time to review your stay at our hotel.Kind regards, your Bülow-Team.

10/10 Excellent

Eliran

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Bülow-Team on Sep 27, 2022
Dear Eliran,Thank you for your visit as well as your positive review of our Relais & Châteaux Hotel Bülow Palais.We are looking forward to welcoming you again soon.Kind regardsYour Bülow-Team

10/10 Excellent

Mary Beth

Stayed 1 night in Sep 2022
Response from Bülow-Team on Sep 21, 2022
Dear Mary Beth.Thank you for your kind recommendation and your stay in our Relais & Châteaux Hotel Bülow Palais.We are looking forward to welcoming you again soon.Kind regardsYour Bülow-Team

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous surroundings, beautiful Room & excellent staff
Stayed 2 nights in Sep 2022
Response from Bülow-Team on Sep 12, 2022
Dear Thomas,Thank you very much for rating us.Best regards from DresdenYour Bülow team

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, beautiful and well kept property.
Stayed 1 night in Sep 2022
Response from Bülow Team on Nov 7, 2022
Dear David,Thank you for your visit. We were very pleased with the rating.Best regardsYour Bülow team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Bülow-Team on Sep 12, 2022
Wir bedanken uns für den Besuch und die Bewertung und senden liebe Grüße aus Dresden.Ihr Bülow-Team

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is made for comfort and with care for the guests. Other hotels should learn from them.
Stayed 2 nights in Aug 2022
Response from Bülow-Team on Aug 31, 2022
Dear Oleg,we were very pleased that you rated your hotel visit. Thank you very much for the nice compliment.Warm regardsYour Bülow team

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel. The staff were so helpful and kind and everything was just beautiful ♥️
Stayed 2 nights in Jul 2022
Response from Guest Relations on Jul 19, 2022
Dear Charles, Thank you for your kind message and your friendly recommendation of our hotel. We are looking forward to welcoming you again. Greetings from the Baroque Quarter Kind regards Your Bülow-Team

10/10 Excellent

marina, Franklin Lakes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful high class hotel
Stayed 1 night in Jun 2022
Response from Guest Relations on Jun 21, 2022
Dear Marina, Thank you for the review. Greetings until we meet again. Your Bülow-Team

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay in Dresden
A charming and comfortable hotel with an excellent kitchen in the center of old Dresden. Easy walking access to shopping and historic sites and attractions. Loved my stay.
Stayed 4 nights in Mar 2022
Response from Guest Relations on Jun 21, 2022
Dear Ruby, Thank you for rating us. We are pleased that the stay was so pleasant. Kind regards Your Bülow-Team

10/10 Excellent

Tsuiju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 3 nights in Apr 2022
Response from Guest Relations on Jun 21, 2022
Thank you, Tsuiju, for rating our Hotel Bülow Palais. Best regards Your Bülow-Team

10/10 Excellent

Andrew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff was eager to help and very friendly. The room was fantastic (and a great shower, too)! Area restaurants— and recommended restaurants were just “average”…so do your homework on this before going. Great place and we recommend it highly!
Stayed 2 nights in Apr 2022
Response from guest relations on May 2, 2022
We are more than delighted with your review. Thank you very much for choosing our hotel for your stay in Dresden. Best regards from Dresden Your Bülow team

10/10 Excellent

Koichi

Stayed 1 night in Feb 2022
Response from Guest Relations on Feb 14, 2022
Thank you very much for rating! Warm regards your Bülow Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent on every level
Stayed 1 night in Nov 2021
Response from Guest Relations on Jan 17, 2022
It was a pleasure to welcome your. Thank you for rating us! Best regards from the Bülow Team

10/10 Excellent

Sandeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel,room,service and food
Stayed 1 night in Dec 2021
Response from Guest Relations on Dec 14, 2021
Dear Sundeep, It was a pleasure to welcome you with us. All the best until next time. Your Bülow team

8/10 Good

Marius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and classic hotel with good service
Super hotel, with an outstanding breakfast. The sauna is very clean and has a lot of space
Stayed 2 nights in Nov 2021
Response from Guest Releations on Nov 11, 2021
Dear Marius, Thank you very much for your visit and your kind review. Best regards until next time Your Bülow Team

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with outstanding breakfast
An oasis of comfort and luxury. the breakfast was worth every penny. highly recommended.
Stayed 3 nights in Oct 2021
Response from Guest Relations on Nov 9, 2021
Dear Frank, Your review made us very happy. Thank you very much for this very beautifully written assessment. Warm regards Your Bülow team

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in Dresden
The room was wonderful - a corner suite with windows overlooking the small park near the hotel. We dined at their restaurant one night and it was fantastic. Service was excellent throughout the hotel. Great location in a chic part of town, but within easy walking distance of old town and the train station
Stayed 3 nights in Oct 2021
Response from Hotel Bülow Palais Dresden on Oct 27, 2021
Dear Mrs. Kathleen, Thankfully your positive review was received by our colleagues. We are very pleased to see that you have had a pleasant stay at our hotel and restaurant. It would be a pleasure to welcome you again soon. Warm regards, your Bülow-Team

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Guest Relations on Oct 6, 2021
Liebe Linda, vielen Dank für die Bewertung. Herzliche Grüße sendet das Bülow-Team

8/10 Good

Ruth

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Guest Relation on Mar 6, 2020
Liebe Ruth, vielen Dank für Ihre Bewertung unseres Hotel Bülow Palais. Das Wohl unserer Gäste liegt uns am Herzen und Ihr Feedback ist sehr wertvoll für uns. Liebe Grüße vom Bülow Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Guest Relation Manager on Feb 23, 2020
Vielen Dank für die Bewertung. Liebe Grüße Ihr Bülow-Team

10/10 Excellent

Jen, California

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Junior suite room is very spacious and the restaurant is amazing.
Stayed 2 nights in Feb 2020
Response from Marketing Manager on Feb 6, 2020
Dear Jen, Thank you for visiting us. Your recommendation is very appreciated. Kind regards Your Bülow-Team

10/10 Excellent

Raphael, California

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from staffer. Elegant and festive restaurants and public areas. Comfortable and friendly atmosphere
Stayed 1 night in Nov 2019
Response from Guest Relations on Nov 28, 2019
The Bülow team thanks you for the nice feedback, dear Raphael. We would be more than happy to see you again once. Kind regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel and staff that provides amazing service and pays attention to all the details. The location is excellent, too.
Stayed 2 nights in Sep 2019
Response from Guest Relations on Nov 11, 2019
Thank you for your review. Kind regards - your Bülow team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Bulow Palais for 2 nights. It is an outstanding hotel in all aspects, including having a Michelin-starred restaurant. The location was excellent and the staff could not do enough to make your stay enjoyable. Our Jr Suite was very large, with nice, tasteful furnishings and the room, and the entire hotel, was immaculate. The only downside was the very high cost of breakfast which, for its cost, could/should have been much more extensive. What was there, however, was very good. I would stay at the Bulow Palais again without a doubt.
Stayed 2 nights in Oct 2019
Response from Guest Relations on Nov 4, 2019
We thank you very much for your evaluation and appreciate your comments very much. Best regards from the Bülow team

10/10 Excellent

Peruzzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Guest Relations on Oct 29, 2019
Thank you very much for rating us. Kind regards - your Bülow-Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, nice location, attractive room, great products!
Stayed 1 night in Oct 2019
Response from Guest Relation Manager on Oct 21, 2019
Dear Guest, Thank you very much for this nice feedback. We are very happy that you enjoyed your stay in our Relais & Châteaux Hotel Bülow Palais. Looking forward to your next visit. All the best, your Bülow team

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything perfect indeed except The adjacent church clock noise at midnight and 7am a bit noisy despite window closed. The restaurant carousel is really good and creative fushion food.
Stayed 1 night in Sep 2019
Response from Jutta from Guest Relations on Sep 30, 2019
Dear Janet, We were pleased about your feedback to your hotel stay. We regret that the church bells have affected your sleep a little - but of course we have no influence on it. The Bülow-Team sends many greetings from Dresden

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Jutta from Guest Relations on Sep 30, 2019
Thank you for rating. Kind regards Your Bulow-Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the old city but remote enough for a quit location.
Stayed 2 nights in Sep 2019
Response from Guest Relation Manager on Sep 23, 2019
Thank you for your visit in our Relais & Châteaux Hotel Bülow Palais. We appreciate your rating. Kind regards Your Bulow team