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Reviews of Hotel Guanacaste

2 out of 5
Hotel Guanacaste
Avenida 1 y 3, Calle 12, Liberia, Guanacaste

Reviews

6.8
Rating 10 - Excellent. 53 out of 220 reviews" "
Rating 8 - Good. 55 out of 220 reviews" "
Rating 6 - Okay. 51 out of 220 reviews" "
Rating 4 - Poor. 31 out of 220 reviews" "
Rating 2 - Terrible. 30 out of 220 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Was an inexpensive hotel. Nothing fancy but the staff was great. Good place for picking up or dropping people at Luberia airport
Stayed 1 night in Mar 2024

6/10 Okay

raymond

Stayed 1 night in Feb 2024

4/10 Poor

Dragi

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The bed very uncomfortable just a sponge as a mattress small room cold water in the shower
Stayed 1 night in Feb 2024

6/10 Okay

Ingela

Travelled with partner
Liked: Cleanliness, staff & service
For a one night stay this property is OK. It's basic but it's very close to the bus station as you arrive from the Nicaraguan border and it's also less than 2 blocks from the airport bus stop.
Stayed 1 night in Feb 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Onter

Travelled with partner
Liked: Cleanliness, staff & service
It is nice
Stayed 1 night in Feb 2024

4/10 Poor

jo anne

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not even a hook in the bathroom or on the walls for clothing. Had to leave bags at the end of the bed in order to get to the bathroom. Room was extremely small. There was a hole in the bedsheet provided. We would have been better to take a bunkbed room to have some floor space. We moved a medal folding chair outside the door during the afternoon in order to move around in the room. Brought it back in at nighttime to use as a bedside table. The folding chairs in the courtyard were filthy and literally had the stuffing coming out of them. The only thing this place had going for it was the cheap price and the proximity to the bus station. We were out the door by 7:15 am.
Stayed 1 night in Feb 2024

10/10 Excellent

cassio

Liked: Cleanliness, staff & service
Good for short time
Stayed 1 night in Jan 2024

8/10 Good

Georgina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well situated for both bus stations, basic but what we needed.
Stayed 1 night in Dec 2023

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, amenities
The room I got was extremely tiny. To move around the room, I put bags on bed. This is not a good choice for an older person
Stayed 3 nights in Jan 2024

10/10 Excellent

Bruce N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is was my third visit to Hotel Guanacaste and I have seen many improvements from my last visit 1 ½ years ago 👏 This hotel is very safe, quiet, extra conveniently located a 5 minute walk from my TicaBus pickup and drop off point. The convience food options are steps my the hotel and include McDonald's, Taco Bell, KFC, Burger King, Papa John's so many more. The discount shopping 🛍️ options are endless with several discount Big box and grocery stores literally on the doorstep. Well done, keep up the great work 👏👍👍👍 I will be back later in the year.
Stayed 2 nights in Jan 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to amenities and Central Park. Easy check in and access to wifi. Cozy for a stop over and friendly accommodating staff.
Stayed 1 night in Dec 2023

2/10 Terrible

Lawrence, Calgary

Disliked: Cleanliness, amenities, property conditions & facilities
The staff were decent, however, this is the dirtiest place i have ever stayed. The walls and floors were extremely dirty. The staff cleaned the toilet as i waited to enter, but it was badly stained. The bed sheets were clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed an affordable place to stay before my flight and this was exactly what I needed. It is fair to say that if you are accustomed to perfectly painted walls and high thread count sheets this is not your place. It was exactly what I needed-- a bed to sleep in, bathroom, and convenience of locality. The staff were beyond helpful and the only people who openly spoke the me in this city. Additionally, if you do not speak Spanish and are not willing to learn, this is not your place. Overall, I had an amazing experience for what I needed.
Stayed 1 night in Nov 2023

8/10 Good

Cindi

Stayed 1 night in Nov 2023
Response from Hotel Guanacaste on Nov 20, 2023
We are pleased to hear that you had a pleasant stay.I hope your vacation in Costa Rica is memorable!

8/10 Good

Robert

Liked: Cleanliness, staff & service
Basics
A basic hotel without the frills I.e. coffee maker, tv that North Americans usually expect.
Stayed 14 nights in Nov 2023
Response from Hotel Guanacaste on Nov 17, 2023
Thank you very much Don Robert, I hope you enjoyed your stay in our beautiful country.It was a pleasure to serve youAtte. Almore

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Guanacaste on Oct 26, 2023
Muchas gracias don Robert por la confianza en nuestros servicios. Nos esforzamos día a día para que nuestros clientes estén cómodos y satisfechos con la elección de hospedaje.

8/10 Good

Terrence

Stayed 1 night in Oct 2023
Response from Hotel Guanacaste on Nov 20, 2023
We are pleased to hear that you had a pleasant stay.I hope your vacation in Costa Rica is memorable!

10/10 Excellent

Simon

Liked: Staff & service, property conditions & facilities, room comfort
Great advice from Reception!
Very friendly staff, helped me map my bus route through Costa Rica.
Stayed 1 night in Oct 2023
Response from Hotel Guanacaste on Oct 4, 2023
It was a pleasure serving you.We hope you enjoy your tour in CR.

2/10 Terrible

Line

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
le drap était lavé mais taché
Stayed 1 night in Sep 2023
Response from Hotel Guanacaste on Sep 16, 2023
Buenos diasAgradecemos su comentario, el cual nos alienta a poner mayor atencion a estos detalles de la operacion y evitarle a una incomodidad a nuestro huespedes.

8/10 Good

Robert

Stayed 2 nights in Jun 2023
Response from Hotel Guanacaste on Jun 30, 2023
We are pleased to know that you enjoyed your stay. Every day we put our big effort to offer a comfortable service.I appreciate your comments.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Karen

Stayed 1 night in Mar 2023

10/10 Excellent

Jesse

Stayed 1 night in Mar 2023

10/10 Excellent

Everlyn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Era conveniente por que el bus tiene una parada en el mismo hotel y no tuve que trasladarme con mis maletas a otro lado.
Stayed 3 nights in Mar 2023

8/10 Good

Martha

Liked: Staff & service
Very good service
The cleanness was good; the condition of the hotel was ok;it’s very basic ; the service was excellent. The staff is very nice , friendly and very helpful
Stayed 3 nights in Mar 2023

8/10 Good

ira

Liked: Cleanliness, staff & service
Over night stay, catching a flight from LIR
We only stayed one night and caught a flight from LIR. The room we had was very basic but it was good for what we wanted and what we paid. The staff we very helpful and friendly.
Stayed 1 night in Mar 2023

4/10 Poor

Fabien

Stayed 1 night in Feb 2023
Response from Hotel Guanacaste on Nov 20, 2023
Thanks for your comments.Our service is being enhanced to provide an adequate level of service.

4/10 Poor

Nathan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Got put in a room with a broken fan. Wonder how long it’s been broke. Got a different room but no Wi-Fi. The staff was excellent though.

10/10 Excellent

Kevin

Stayed 2 nights in Dec 2022

8/10 Good

Henry

Liked: Cleanliness, staff & service
Don't expect much for the price

6/10 Okay

Robert

Stayed 7 nights in Dec 2022

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, friendly and helpful staff, very basic but clean rooms and the best bargain in Liberia, helped by a very convenient location.
Stayed 1 night in Dec 2022

2/10 Terrible

Tomasz

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not a picky traveler but this was a horible hotel. Room felt like a prison cell. Dirty. Broken sink, beds on cardboard boxes. The young recepcionist really rude. Do not recomend.

8/10 Good

Rosemin

Liked: Staff & service
Great for cheap, very basic rooms
Stayed 1 night in Nov 2022

10/10 Excellent

michael

Good location, economic
Stayed 1 night in Oct 2022

6/10 Okay

OSCAR, Covina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I can’t complain much about this hotel considering the amazing price. We ended up finding a roach on the shower curtain so that provided a quick scare. Other than that, great hotel for the price and location.
Stayed 1 night in Oct 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean the staff is wonderful the location is perfect
Stayed 1 night in Sep 2022
Response from Hotel Guanacaste on Sep 13, 2022
Hello, it was a pleasure to serve you, we hope you come back soon, thank you very much for your comment

4/10 Poor

Gigi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to bars, loud, drunks, stinks, Theres just a bed a dirty broken chair and a floding table with a tablecloth i was afraid to look underneath..shower head water ran like a faucet, no warm water, a toilet an sink.. no closet..
Stayed 1 night in Aug 2022

8/10 Good

JoAnn

Liked: Staff & service, amenities, property conditions & facilities
i always stay here when i'm passing thru Liberia
Stayed 1 night in Aug 2022

2/10 Terrible

Candice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gave the Hotel Guantacaste several weeks notice that due family illness I would have to cancel my reservation,
Stayed 2 nights in Aug 2022

2/10 Terrible

Arnold M

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Aug 2022

8/10 Good

Joejoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location. next to bus station. 15 min from airport. stores close by.
Stayed 2 nights in Aug 2022

8/10 Good

David

Stayed 1 night in Aug 2022

10/10 Excellent

Hadia

Stayed 1 night in Aug 2022

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service
I liked the service, the user-friendly process for the reservation, check-in and check-ou ptocess. It was clean and safe. Definitely, the pet-friendly option is a great advantage. Good one! In my opinion, it is necessary some investment in the facilities, for example, to have the rooms well painted, same for bathrooms, improve the beds and install better fans in the non-A/C rooms. You would consider to re-activate the restaurant service so it can represent a plus for you. WI-FI would also be a great service for you. It will be a good option for economic lodging if you need a place where to move to ther places.
Stayed 1 night in Jul 2022

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local style accommodation with a smile
George and the staff are very friendly! My room had very strong aircon, however the rooms with aircon are far away from the router so no dice with the wifi. I was told the rooms toward the front of the hotel with fans have better wifi. The hotel is clean, though perhaps the walls could use a fresh coat of paint …but it was clean! For the value, I won’t complain -it was a deal! It is also very secure, and near a couple of great restaurants as well as the bus terminal.
Big enough :)
Everything works!
Cold AC!
Comfy bed.
Stayed 1 night in Jun 2022

10/10 Excellent

Brandy

Stayed 1 night in Jun 2022

8/10 Good

brian

Stayed 1 night in Jun 2022