Hello Tiffani,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN LEXINGTON SOUTH and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Kelly. The staff and I at the RED ROOF INN LEXINGTON SOUTH appreciate your 4/5 score. I am happy to hear that you found our hotel to be very convenient. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Kelly, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price!Very truly yours, Sharma Red Roof Management RediResponse Specialist

Dear Josh,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LEXINGTON SOUTH. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the room. We are sorry about this issue, as this is nowhere near the standard we strive to uphold our property to. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,DannielleRed Roof ManagementRediresponse Specialist

Hello Kevin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON SOUTH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Candace, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON SOUTH. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hello Valerie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON SOUTH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Kelli, Thank you for taking the time to tell us about your experience at the RED ROOF INN LEXINGTON SOUTH. You indicated that the staff was super nice. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello Linda, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Lexington South. We appreciate you taking the time to share your feedback, most especially the comments you made regarding the cleanliness of the hotel and the convenience of the location, prompting your 5/5 rating. It's important for us to impress our guests and your comments will make this goal that much more attainable. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Kentaro, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON SOUTH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Brian,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON SOUTHYou mentioned the room was clean and our rates were affordable. However, you stated the facility looked old along with other concerns. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Candace. The staff and I at the Red Roof Inn Lexington South appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Valerie, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn Lexington South and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Jessica,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Lexington South. It's disheartening to hear that your stay fell short of your expectations due to the indicated foul odor, a broken door, a faulted toilet, along with other highlighted concerns. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. It's saddening to hear that you had to leave to a different property but we hope that you will give us the opportunity to provide you with a better experience. Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello James, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON SOUTH and I truly appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kerry-Lee Red Roof Management RediResponse Specialist

Dear Donna,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Lexington South. It's saddening to hear that we may have lost a valued guest due to the indicated issues you had at our property. You stated that you were accused of smoking in your room and was denied a second stay. Please know that per policy, once smoking is detected in any of our rooms, it can lead to a fine or cancellation of any stay. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Lenore,Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN LEXINGTON SOUTH regarding the friendly staff. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Michael, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lexington South and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Thank you for taking a moment to leave a review, Jacob. The staff and I at the Red Roof Inn Lexington South appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Thank you, Jennifer, for writing to us about your recent stay at the Red Roof Inn Lexington South. We're delighted to hear that everything was great with your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Jason. The staff and I at the Red Roof Inn Lexington South appreciate your 8/10 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

Dear Marlene,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LEXINGTON SOUTH. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with our location prompting your 3/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

Hello Travis,Thank you for choosing to stay at our Red Roof Inn Lexington South. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

It was a disappointment to see you low scoring indicating a poor experience at the RED ROOF INN LEXINGTON SOUTH. We sincerely apologize for the inconveniences faced. You mentioned your room had a broken showerhead and mold in the shower. We at Red Roof, find guests feedback to be of huge importance. Your comments will be shared with management in an event to improve the quality of our services to enhance our guest experiences.Thank you again for sharing your concerns Chris.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Hello Robert,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Lexington South appreciate your 8/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Quinton. The staff and I at the Red Roof Inn Lexington South were disappointed to see your 2/5 score following your stay. Based on my investigations, I am seeing where you booked a standard king room, which doesn't come with the amenity. However, in the future, should you require a room with that amenity, feel free to book on of our Superior King rooms or one of our other room options that may suit your preference. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear James,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Lexington South. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the affordability of our location and it's convenience. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,Tianna Red Roof Management RediResponse Specialist

Hello Angela,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Lexington South was disheartened to see your stay resulted in a 4/10 score. Red Roof strive to provide guests with all the comforts of home, so I am disappointed that we fell short with you. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Dwayne, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Lexington South appreciate your 10/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. For future reference, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Red Roof value you as a our guest and welcome your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Tianna Red Roof Management RediResponse Specialist

Dear Sergio, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Lexington South. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were satisfied with the hospitality of our staff. We hope to continue to provide great experiences for you. We value you as a our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! Sincerely, Tianna Red Roof ManagementRediResponse Specialist

Dear Linda,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Lexington South. You mentioned that the air didn't work and that the lights being on all night hindered your stay. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. I have shared your feedback with management to ensure that your concerns are addressed. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Dear Thomas,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Lexington South. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with everything throughout your stay. Red Roof aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay.We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Tommy,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON SOUTH. We value you as a our guest and welcome your 4/5 score. I'm happy you were pleased with our convenient location. We always enjoy hearing about the positive experiences our guests have at our Red Roof properties.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hi Monica,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Lexington South. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Oniel Red Roof ManagementRediresponse Specialist

Hello Elizabeth,Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn Lexington South appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Rylea,Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn Lexington South is disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Jeffrey, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lexington South and I appreciate your 8/10 score following your stay. It would be a pleasure to hear about what took place throughout your stay and how we can improve on our service, so please consider adding comments to your survey in the future. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Tianna Red Roof Management RediResponse Specialist

Dear MaryAnn,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Lexington South. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. For future travels, should you encounter any issues with us, please do not hesitate to contact the front desk directly in real time. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

It is so rewarding to read that you had a great stay with us here at Red Roof, Virginia. Thank you for your comments. We’re happy to see that you had a good stay at our hotel. I’m so glad we earned your 5/5 score. The feedback you’ve provided will be used to continually improve our hotel.Thank you for choosing Red Roof Inn, Virginia. We hope to see you again soon.Sincerely,Toni-AnnRed Roof managementRediResponse Specialist

Dear Aaron, Thank you for taking the time to tell us about your experience at the Red Roof Inn Lexington South. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the odor of the room and the other highlighted concerns that hindered your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours, Tianna Red Roof Management RediResponse Specialist

Dear Cheryl,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Lexington South. Please allow me to extend my sincerest apologies for the broken items in the room as you described. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. I have shared your feedback with management to ensure that your concerns are addressed. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Hello Gary, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON SOUTH and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our team at Red Roof hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LintonRed Roof Management RediResponse Specialist