Note fondée sur 955 évaluations vérifiées
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 24 avr. 2024
This was our first time staying at an Embassy Suite. We will be returning in the future.
Commentaires de Gestion de l’hôtel
25 avr. 2024 par Customer Service, Gestion de l’hôtel
Kevin, it's fantastic to read that your first experience at Embassy Suites by Hilton Lexington Green exceeded your expectations! We're thrilled to hear that you will be returning in the future. Looking forward to your next visit!
par un voyageur vérifié
Publié le 20 avr. 2024
We always stay there when we go down to Keeneland in the spring and fall. It’s so convenient for the places we like to eat and shop.
Commentaires de Gestion de l’hôtel
20 avr. 2024 par Customer Service, Gestion de l’hôtel
Stephen, it's fantastic to know that Embassy Suites by Hilton Lexington Green has consistently been your choice when visiting Keeneland. It's wonderful that our location aligns perfectly with your dining and shopping preferences. Waiting eagerly for your return in the spring or fall!
par un voyageur vérifié
Publié le 19 avr. 2024
Good place to stay, breakfast was great, rooms, clean comfortable, perfect for Keeneland trip.
Commentaires de Gestion de l’hôtel
20 avr. 2024 par Customer Service, Gestion de l’hôtel
Rick, thank you for your kind words about Embassy Suites by Hilton Lexington Green. We're thrilled that you enjoyed our clean and comfortable rooms, as well as the hearty breakfast we offer. We're pleased you found our location to be perfect for your Keeneland trip. Your praises mean a lot and we hope to have the pleasure of welcoming you back in the near future. Safe travels!
par un voyageur vérifié
Publié le 15 avr. 2024
Our stay at the Embassy Suites at Lexington Green was first rate. The staff, service, accommodations, and extras such as complimentary morning breakfast and drinks from 5:30-7:30 pm could not have been better. Would highly recommend and will definitely be back!
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Customer Service, Gestion de l’hôtel
John, thank you for your kind words! We're thrilled you enjoyed your stay at the Embassy Suites by Hilton Lexington Green. It's wonderful to hear that our team members, provided top-notch service and our exclusive offerings met your expectations. Your recommendation is highly appreciated, and we eagerly look forward to your return visit.
par un voyageur vérifié
Publié le 11 avr. 2024
Very clean. Restaurant and bar was good and nice to have on site. staff very friendly. Convenient location
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Customer Service, Gestion de l’hôtel
Robin, we're thrilled you took the time to share your experience at Embassy Suites by Hilton Lexington Green. It brings a smile to our faces knowing you appreciated our neat environment and on-site eating options. We're also glad to hear that our team members impressed you with their friendliness. Please visit us again soon!
par un voyageur vérifié
Publié le 11 avr. 2024
All good
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Customer Service, Gestion de l’hôtel
David, it's great to read your positive experience at Embassy Suites by Hilton Lexington Green. Our aim is to provide an all-around good stay for all our valuable guests. We appreciate your review and hope to welcome you back soon.
par un voyageur vérifié
Publié le 8 avr. 2024
Check in was quick and friendly. The lobby was nice. The rooms were a bit outdated and the queen sized beds seemed incredibly small. Very uncomfortable for 2 adults. Pillows were small and uncomfortable. Our thermostat did not seem to keep correct temp. Cobwebs in the corners of the floor and overall it just did not feel clean. No major complaints, but was hoping for the price to have something more comfortable.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Customer Service, Gestion de l’hôtel
Jessica, we appreciate your feedback. It's wonderful to hear our check-in process was prompt and welcoming. However, we regret to hear about your discomfort with the bedding and the room temperature adjustment. We also note your remarks about the cleanliness and will relay this to our colleagues. Our aspiration is to offer a pleasing experience for all our guests, and we're disappointed we didn't meet your expectations. We hope you give us the opportunity to serve you better in the future.
par un voyageur vérifié
Publié le 7 avr. 2024
Nice area, convenient to Keeneland
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Customer Service, Gestion de l’hôtel
Gregory, thank you for highlighting the convenient location of Embassy Suites by Hilton Lexington Green. We are glad to know that the area met your needs, especially with its proximity to renowned sights such as Keeneland. We appreciate your feedback and we're eager to welcome you back soon.
par un voyageur vérifié de Cleveland
Publié le 6 avr. 2024
We enjoyed every moment of our stay at Embassy Suites. Excellent hospitality from all and the cleanliness. On our way out the following morning they had changed our towels and added more in our room that afternoon. Great service and yes, we will be back. Keep up the good work.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Customer Service, Gestion de l’hôtel
Peter, it's wonderful to hear that you relished every instant of your stay with Embassy Suites by Hilton Lexington Green. Our team members strive to maintain hygiene and provide topnotch service. It's uplifting to know you appreciated their efforts. Good to hear you'll be returning; we'll keep up the high-quality hospitality you've come to appreciate. We eagerly await your next visit!
par un voyageur vérifié
Publié le 6 avr. 2024
Great hotel!
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Customer Service, Gestion de l’hôtel
Don, thanks for sharing your experience at Embassy Suites by Hilton Lexington Green. We're thrilled you had a fantastic stay and it would be our pleasure to host you again in the future!
