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Overview of Best Western Richmond Hotel

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Guest reviews

3.9/5 Good
696 reviews
Guests rated this property 4.0/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

Highlights

Popular LocationRichmond Centre Mall14 min walk
Popular LocationEastern Kentucky University2 min drive
RestaurantHooters4 min walk
RestaurantSubway6 min walk
AirportLexington, KY (LEX-Blue Grass)38 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    Show details
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

    3.9/5 guest room rating

    Room amenities

    • Sleeps 4
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  • Standard Room, 1 Double Bed, Accessible, Bathtub

    3.8/5 guest room rating

    Room amenities

    • Sleeps 2
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  • Standard Room, 1 King Bed, Accessible, Bathtub

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
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  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    4.3/5 guest room rating

    Room amenities

    • Sleeps 4
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  • Standard Room, 1 King Bed, Accessible, Non Smoking

    Room amenities

    • Sleeps 2
    Show details

About this area

Richmond

Best Western Richmond Hotel is located in Richmond. Paradise Cove Aquatic Center and Battle of Richmond Visitors Center are local landmarks, and the area's natural beauty can be seen at Lake Reba and Kentucky River Museum.

Map
Popular Location

What's nearby

  • Richmond Centre Mall - 14 min walk
  • Eastern Kentucky University - 2 min drive
  • EKU Center for the Arts - 2 min drive
  • Hummel Planetarium - 2 min drive
  • Richmond Area Arts Center - 3 min drive

Getting around

  • Lexington, KY (LEX-Blue Grass) - 38 min drive

Restaurants

  • Hooters - 4 min walk
  • Subway - 6 min walk
  • Little Caesars - 6 min walk
  • Steak N Shake - 7 min walk
  • Chick Fil A - 7 min walk

About this property

Best Western Richmond Hotel

Hotel in Richmond with free breakfast and indoor pool
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and a meeting room. All 141 rooms provide conveniences such as fridges and microwaves, plus complimentary wireless Internet access and LCD TVs with cable channels. Other amenities available to guests include coffee/tea makers, free local calls and hairdryers.
Best Western Richmond Hotel offers 141 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking

Food and drink

Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
Coffee/tea in a common area

Things to do

Fitness centre
Indoor pool

Family friendly

Dry-cleaning service
Indoor pool
Microwave
Fridge

Conveniences

Free newspapers in reception
Front-desk safe
No lifts

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage

Languages spoken

English
Spanish

Business services

24-hour business centre
1 meeting room
Computer station
Conference centre (2310 square feet of space)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Linens

Bathroom

Free toiletries
Hairdryer
Shower
Towels

Entertainment

TV channels
LCD TV

Food and drink

Coffee/tea maker
Microwave
Fridge

More

Connecting rooms available
Desk
Free local calls
Iron/ironing board

Policies

Check-in

Check-in between 3 PM and 3:00 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Richmond
Best Western Holiday Plaza

Frequently asked questions

Does Best Western Richmond Hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM to 11:00 PM.
Is Best Western Richmond Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Richmond Hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3 PM to 3:00 AM.
What time is check-out at Best Western Richmond Hotel?
Checkout is at 11 AM.
Where is this hotel located?
Situated in Richmond, this hotel is within 1 mile (2 km) of Richmond Centre Mall, EKU Center for the Arts and Eastern Kentucky University. Hummel Planetarium and Richmond Area Arts Center are also within 2 miles (3 km).

Guest reviews

5 - Excellent
213
4 - Good
285
3 - Okay
128
2 - Mediocre
43
1 - Poor
27
4.0
Cleanliness
4.1
Service and Staff
3.9
Amenities
3.8
Property condition

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

The hotel is run down and somewhat sketchy. Gratefully, it was only an overnight while traveling. I would not ever stay again.

Stayed 1 night in May 2020

3/5

  • Disliked: Amenities

Have stayed here before and was pleasant. This time however had alot of issues with the hotels system constantly placing authorization holds against my bank account. Wound up being more than double the original bill. Never found out why the system did that, had to get it all disputed and cleared up with assistance from my bank. The hotel management was friendly through this, but it was a headache having extra funds held and unusable throughout my stay. I advised them they should have an IT specialist examine their system so that doesnt happen to anyone else.

Stayed 2 nights in May 2020

3/5

  • Liked: Staff & service, amenities

Rooms seemed clean but there was a very odd smell throughout the hotel. Book double queen room online but was told it may not be available whe. I was checking in.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Good location, good price. Property is slightly run down.

Stayed 3 nights in Mar 2020